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IBM Business Analytics for telco

IBM Software

Learn how leading telecommunications companies are leveraging business intelligence, performance management and predictive analytics to increase revenue and improve operations. Read this white paper on how to predict and prevent subscriber churn—while attracting new customers; leverage dashboards and scorecards to analyze financial and operational performance; optimize customer service and call center operations with dashboards and alerts; analyze cross-platform advertising performance to drive new revenue streams; and improve asset utilization and optimize related labor costs

Tags : ibm cognos, business analytics, telco, business intelligence, performance management, customer service, call center operation, roi

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Published:  Feb 11, 2011
Length:  10
Type:  White Paper