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Discover the Benefits of Adding Live Chat Customer Support

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The Vornado company is a legend in their industry as the "Leader in Air Flow Technology." Consumer interaction is important to the Vornado brand, so including chat on their website, where consumers can have not just a quick dialogue with a Vornado product specialist, but a live conversation, was a necessity. Using BoldChat Enterprise gave Vornado the opportunity to meet this communication need and to solve an increasing email management need too.

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Tags : vornado, customer service, communication, onlibne, web analytics, application


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Published:  May 11, 2012
Length:  4
Type:  Case Study