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TCO Benchmarking Study

ShoreTel

Unified Communications (UC) represents the evolution of telephony, during which companies have augmented the traditional desk phone with other communications technologies. Buyers may have previously bought a landline solution based solely on capital expenditure, but this approach is now outdated.

This white paper examines the total cost of ownership (TCO) measured in:

.    Capital costs
.    Implementation and training
.    Ongoing support
.    System administration
.    Networking/long distance usage.

Rather than simply considering the initial price tag, enterprises interested in a unified communications system need to evaluate the complete total cost of ownership over the solution's intended lifespan.

Tags : shoretel, unified communications solutions, ucs, total cost of ownership, telecom, telecom solution, benchmarking, enterprise applications


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Published:  Oct 26, 2012
Length:  17
Type:  White Paper