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ITSM Innovation - Finally!


IT Service Management tools have seen very little innovation in the last several years as established vendors have focused their R&D efforts elsewhere.  Read this whitepaper to learn about a new approach that will help you can resolve incidents more quickly, plan changes more accurately to avoid unintended consequences, and work down your backlog of recurring issues by leveraging the power of Social IT collaboration.

Tags : it service management tools, itsm, incident approach, backlog, social it collaboration

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Published:  Apr 16, 2013
Length:  6
Type:  White Paper