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Collect eBook: Building a Customer Data Foundation

By: IBM
IBM

Collecting data to build rich customer profiles is an essential step in interactive cross-channel marketing that drives revenue and loyalty. As customers become more connected across more channels, including mobile and social, marketers need to be able to collect that data to understand these “Generation C” consumers in order to carry on a meaningful conversation.

Tags : enterprise marketing management, emm, capitalize market, data driven marketing, data collection struggle, data trails, customer behavior, mistargeted market


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Published:  Oct 15, 2013
Length:  15
Type:  White Paper