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5 Steps to Transform Your Marketing Department into Customer Experience Excellence Using VOC

Clarabridge

Download this white paper to discover five steps transform your marketing organization into a center of customer experience excellence. Learn how to master the art and science of understanding consumers' needs and wants, and rapidly traansform this knowledge into market-leading products and services.

Tags : clarabridge, optimizing customer experience, voice of the customer, customer engagement, data source, voc program, customer behaviors, operationalize voc, customer relationship management, crm, social media program, interacting with customers, product and service problems, respond quickly, customer satisfaction, customer loyalty


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Published:  Dec 03, 2013
Length:  12
Type:  White Paper