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Live Chat: The Gift that Keeps on Giving

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Companies using live chat as part of customer interactions enjoy superior results than those that don't. 

This paper illustrates how savvy live chat users maximise returns on their technology spend by establishing a continuous improvement system that helps them fine-tune their activities based on customer needs and wants. 

Download this paper now to find out how using live chat helps companies to improve their customer interactions.


Tags : live chat, customer service, customer support, live chat success, best practices for agents and admins


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Published:  Oct 08, 2015
Length:  11
Type:  White Paper