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How to Modernize Your eCommerce Analytics and Improve Customer Experience

Dynatrace

How to Modernize Your eCommerce Analytics and Improve Customer Experience: 6 best practices of digital performance masters

Today’s hyper-connected digital consumers are multi-device, empowered, and they demand convenience. They have high expectations for their online interaction with your brand, and have zero patience for a slow online experience or worse — a crashing mobile app. They have options, and your competition is just a tap away.

You need to deliver seamless online experiences to these demanding customers, in a complex IT environment. Customer experience quality directly influences your revenue, reputation, loyalty, and market share.

If you are responsible for digital performance, this eBook is your guide for:

  • Maximizing revenue and brand loyalty
  • Launching new initiatives wtih confidence
  • Building engaging digital experiences faster


Make every touch point in the digital application delivery chain an opportunity to delight customers. Download this guide now.

Tags : dynatrace, ecommerce, ecommerce analytics, digital performance, customer experience, digital, software development, enterprise applications


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Published:  May 20, 2016
Length:  21
Type:  White Paper