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KPIs, Remuneration & Retention for B2B Telemarketers

GrowthIntel - INT

It takes a lot of money and resource to recruit and train new, talented telemarketing agents. So what can businesses do to keep their telemarketing teams focused and happy?

This ebook provides guidance on:
Which KPIs to track
The best way to structure a bonus plan
How to retain your best agents

It also lists the questions you should ask when selecting a telemarketing agency.

Tags : customer acquisition, data updates, call quality, results, team culture, long term career prospects, employee, kpi

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Published:  Jul 06, 2017
Length:  8
Type:  White Paper