> White Papers > IBM APAC > Transforming the customer experience
 

Transforming the customer experience

IBM APAC

It is no secret that customer expectations have changed considerably in recent years. What’s remarkable is the gap between the experience customers want and the experience they actually get. That gap is playing a larger role in whether a customer stays your customer, or decides to go somewhere else.

Tags : customer experience, digital perforamnce, it performance, digital experience, digital experience monitoring


* Please enter your email address and click the Download Now button to download the white paper.

 Email this page
Published:  Sep 25, 2017
Length:  6
Type:  White Paper