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Gartner Report: The 10 Habits of Customer-Centric Organizations in the Age of Digital Business

Service Now

The accelerating pace of technology innovation will offer organizations new opportunities to engage with customers as they build a digital business. Application leaders must be ready to translate habits of customer centricity into a new set of improved actions to support CRM and CX strategies.

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Published:  Jan 26, 2018
Type:  White Paper