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Digital Insurance Engagement Planner

By: Moxie
Moxie

Achieve your goals by successfully mapping common sources of customer struggle to the right engagement opportunities. With ever changing customer expectations and behaviors in the new Guided Economy, a Large National Insurance provider decided to build a competitive advantage to:

  • improve customer experience
  • boost engagement
  • escalate lead acquisition
  • increase conversion across digital platforms

By mapping struggle to engagements, digital channels are used to help customers select the right products, complete web forms, or become new customers.

Tags : customer, opportunities, engagement, planner, digital templates, insurance, financial services, banking


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Published:  Aug 08, 2018
Length:  17
Type:  White Paper