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First Citizens Bank Unites Systems, Services, and Customer Satisfaction

TIBCO Software

Digital Transformation of America's largest family controlled financial services institution with a history dating back to three generations. Learn how the role of data changed at the bank during a continued evolution of customer experience. First Citizens Bank has been using TIBCO's integration and advanced analytics technology to provide a seamless, consistent, customer self-service experience, to tackle fraud, or to provide more accurate and proactive financial services.  

Tags : financial services, digital transformation, banking, fraud


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Published:  Feb 26, 2019
Length:  4
Type:  Case Study