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Customer Centricity and the CMO

By: KPMG
KPMG

Discover how the CMO is evolving from brand guru into customer advocate. With key actions for creating a truly customer-centric marketing organisation.

Read this report to discover:
how and why the marketing organisation must transform
why CMOs must expand their knowledge and responsibilities beyond traditional marketing
how to measure success in a customer-centric environment
seven key actions for creating a customer-centric marketing organisation.

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Published:  Jun 06, 2019
Length:  23
Type:  White Paper