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Embracing services 4.0 and the Outcome Economy


The complete guide to understanding the technology available for better efficiency and customer experience.

As customer demands and expectations are revolutionising the service industry, service providers are embracing the outcome economy to remain relevant and gain market share. This means a shift in focus from competing through selling products and services, to competing on delivering measurable results and outcomes that are important to the customer.

Read this informative guide brought to you by Sage

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Published:  Sep 02, 2019
Length:  14
Type:  White Paper