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By: Urban Airship     Published Date: Oct 18, 2017
Push notifications for mobile and web that boost customer engagement & retention. Our data study of 63 million new app users shows that when brands send high value push notifications more frequently (sometimes more than one a day!) users are more likely to engage and keep their app. So what kinds of push notifications should you be sending? Download this eBook for 50+ examples you can use to increase the frequency of your notifications (web or app) — and reap the bottom line benefits.
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     Urban Airship
By: Davis & Company     Published Date: May 11, 2015
The guide contains links to social media statistics, informative websites, and other resources.
Tags : social media, employee engagement, buy-in, employee participation
     Davis & Company
By: ServiceSource     Published Date: Sep 15, 2015
The principle “what gets measured gets managed” dictates that by simply examining an activity, you can get a handle on it and find ways to improve it. However, not all metrics are created equal—meaning not all things that can be measured will give you the ability to proactively take action in a timely manner. Case in point: If you measure the effectiveness of your customer success and recurring revenue growth programs based only on retention, churn, renewal or attrition rates, then you have a problem. These are very important metrics, and they are definitely key to your business. The problem is that these metrics can only tell you if you have a problem, which you often discover only after it is too late to affect real change.
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     ServiceSource
By: Sage     Published Date: Oct 17, 2013
Learn about the numerous considerations that must be taken into account when changing your payroll process and see how these 15 factors can guide you towards the best solution for your organization.
Tags : process payroll, payroll, employee management, productivity, performance
     Sage
By: CA Technologies EMEA     Published Date: Sep 13, 2018
Auf einen Blick Mitarbeiter von heute sind es gewohnt, privat digitale Technologien zu nutzen, die eine problemlose Kommunikation ermöglichen und die Abläufe des täglichen Lebens vereinfachen. Bedauerlicherweise können viele Unternehmenstools nicht Schritt halten. Die meisten Projekt- und Portfoliomanagementlösungen, die heute eingesetzt werden, bieten keine unkomplizierten Optionen, um alltägliche Aufgaben auszuführen. Sie ermöglichen keine kontextbasierte Kommunikation, mit der sich Probleme lösen lassen, und verfügen nicht über entscheidende Funktionalität. Dazu zählen z. B. die Möglichkeit, den Fokus auf relevante Daten einzuschränken, das Durchführen von Drilldowns, um zusätzliche Informationen zu erhalten, sowie die Vorhersage finanzieller Entwicklungen und das Modeling von Ergebnissen.
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     CA Technologies EMEA
By: EMC Corporation     Published Date: Oct 16, 2013
Backup and recovery is part of business and is essential to successful information management. Take fifteen minutes to find out how you can transform backup and recovery with disk-based, deduplication-optimized solutions from EMC.
Tags : backup environment, emc. transformation, customer profiling, best practices, technology, storage
     EMC Corporation
By: MaritzCX     Published Date: Nov 29, 2016
We conducted extensive research aimed at identifying how much additional revenue, on average, a dealership could realize by simply improving its customer satisfaction score. Learn what the average revenue increase a dealership can expect to realize by raising its customer satisfaction score by a single point.
Tags : maritzcx, cx strategies, customer experience, customer satisfaction, dealerships
     MaritzCX
By: 15five     Published Date: Jul 17, 2019
Everything you need to know about how to make Objectives and Key Results (OKRs) work at your company. Learn how to: • Manage like top execs from Salesforce and LinkedIn • Align OKRs with your vision • Create inspiring objectives • Build a holistic performance management practice
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     15five
By: 15five     Published Date: Jul 22, 2019
Take off with OKRs! How do monumental feats of achievement like landing on the moon occur? We believe the key is marrying inspiration with the right strategy. The journey to the moon required countless teams planning and executing their contributions, all while measuring progress along the way. Your team also has the power to make the seemingly impossible happen with a process called Objectives and Key Results (OKRs). Whatever your version of landing on the moon, this book is designed to help you get there. It’s a resource for managers at all levels to implement the company-wide objectives established by leadership. We’ve included details for working with every employee so that they have measurable objectives that impact the entire company each quarter of the year.
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     15five
By: CrowdTwist     Published Date: Jan 18, 2017
Engaging customers in a loyalty program is no easy feat. Read how 16 brands grabbed headlines in 2016 by launching new loyalty offerings or updating their existing initiatives to engage customers and invigorate sales.
Tags : loyalty, engagement, customer loyalty, customer engagement, branding, consumers, strategy
     CrowdTwist
By: Dell & Microsoft     Published Date: Aug 14, 2013
Laying the Cornerstone of the Next Generation of Computing
Tags : microsoft windows server, 2013, next generation computing, dell poweredge, storage, networking, systems management
     Dell & Microsoft
By: Dell     Published Date: Sep 12, 2013
Laying the Cornerstone of the Next Generation of Computing
Tags : microsoft windows server, 2013, next generation computing, dell poweredge, storage, networking, systems management
     Dell
By: IBM Marketing Cloud     Published Date: Sep 26, 2016
Download this paper and discover 20 tips you can use to better engage on-the-go customers, improve the mobile experience across the entire customer journey, and ultimately increase holiday conversions.
Tags : marketing, mobile marketing, customer, customer experience, customer relationship, ecommerce
     IBM Marketing Cloud
By: Viavi Solutions     Published Date: Mar 21, 2016
At Viavi Solutions® we’ve had the benefit of observing a number of hybrid cloud deployments up close. All sectors of IT users—from small to large enterprises, governmental groups, and even cloud service providers (CSPs) who themselves have begun to offer managed cloud services from third-party platforms—touch the hybrid cloud environment. CIOs, especially, face new challenges in deploying or expanding their enterprise presence in the cloud. This white paper examines four critical areas—migration, security, costs, and visibility—where CIOs can make major differences in the successful execution of hybrid cloud strategies. We’ve listed 20 fundamental questions CIOs can discuss with both their internal deployment groups and their external CSP/system integrator in preparation for a migration to or an expansion of hybrid cloud services.
Tags : viavi solutions, hybrid clouds, networking, it management, enterprise applications, data management
     Viavi Solutions
By: Viavi Solutions     Published Date: Apr 14, 2017
At Viavi Solutions® we’ve had the benefit of observing a number of hybrid cloud deployments up close. All sectors of IT users from small to large enterprises, governmental groups, and even cloud service providers (CSPs) who themselves have begun to offer managed cloud services from third-party platforms—touch the hybrid cloud environment. CIOs, especially, face new challenges in deploying or expanding their enterprise presence in the cloud. This white paper examines four critical areas—migration, security, costs, and visibility—where CIOs can make major differences in the successful execution of hybrid cloud strategies. We’ve listed 20 fundamental questions CIOs can discuss with both their internal deployment groups and their external CSP/system integrator in preparation for a migration to or an expansion of hybrid cloud services.
Tags : cloud privacy, cloud security, cloud management, cloud assurance, cloud visibility, enterprise management, data management
     Viavi Solutions
By: Larsen & Toubro Infotech(LTI)     Published Date: Sep 17, 2019
US based Media & Entertainment giant had challenges in multiple integration of 3rd party tools. LTI helped in implementing end to end ServiceNow modules and integration of multiple 3rd party tools like Verizon, Sharepoint, Table API etc which thereby provided higher adoption of portal with enhanced user experience.
Tags : application management, artificial intelligence, b2b technology, cloud applications, cloud architect
     Larsen & Toubro Infotech(LTI)
By: Clarus Systems     Published Date: Mar 18, 2008
In this document, you'll learn to enable the successful execution and completion of IPT Deployment projects through a standardized set of processes and methodologies based upon Information Technology Infrastructure Library (ITIL) standards.
Tags : itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
     Clarus Systems
By: Oce Business Services     Published Date: Jun 22, 2009
This penetrating survey report clarifies how organizations are leveraging document management practices, such as records management and document imaging, to help meet the current economic challenges and gain a competitive edge in the eventual recovery.
Tags : oce, business, document management, economy, recession, budget, recovery, office print
     Oce Business Services
By: Sitecore     Published Date: Aug 05, 2009
Organizations see Web content management as a pivotal solution component in driving new business value. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.
Tags : gartner, magic quadrant, web content management, wcm, marketscope
     Sitecore
By: Business-Software     Published Date: Apr 02, 2009
With help desk automation, companies can increase collaboration and information-sharing among the various departments that play a role in customer satisfaction, including customer service, product development, and quality assurance, as well as field consultants and support staff. Additionally, help desk automation can tightly integrate both internal and external support processes. Learn more today!
Tags : itil, itsm, service management, help desk, automation, customer satisfaction, loyalty, retention
     Business-Software
By: Business-Software     Published Date: Mar 30, 2009
If your company is looking to purchase a Supply Chain Management (SCM) software solution, the 2009 Top 10 Supply Chain Management Software Vendor Report from Business-Software.com can help you find the software that is right for your company. Must Read!
Tags : erp, erp software, enterprise resource planning, supply chain management, scm, enterprise applications
     Business-Software
By: Focus VoIP     Published Date: Jan 19, 2011
NEWLY UPDATED: Save time researching business phones with our free Midrange IP Phone Comparison Guide.
Tags : altigen communications, nortel networks, ip phone, cisco systems, shoretel, polycom, avaya, phone system
     Focus VoIP
By: McAfee     Published Date: Dec 28, 2009
McAfee Labs foresees an increase in threats related to social networking sites, banking security, and botnets, as well as attacks targeting users, businesses, and applications. However, in 2010 McAfee also expects to see an increase in the effectiveness of law enforcement to fight back against cybercrime is also anticipated. Read this report to learn more about what to expect in 2010.
Tags : mcafee, cybersecurity, hackers, malware, security threats, trojan horses, virus protection, vulnerability assessments
     McAfee
By: ESET     Published Date: Feb 11, 2010
This document combines the thoughts of both Research teams in ESET Latin America and ESET, LLC into a single paper, proposing a comprehensive vision of how the threatscape is likely to evolve in 2010.
Tags : eset, cybercrime, security, threat, crimeware, botnets, malware, social engineering
     ESET
By: SHL     Published Date: Dec 13, 2011
47 business outcome studies were conducted for clients across multiple industries for the 2011 Business Outcomes Studies Report. It demonstrates the value of online talent measurement solutions against metrics specific to the goals of each organization.
Tags : bos, business outcomes study, business outcomes, outcomes study, business study, business objectives, people intelligence, outcomes report
     SHL
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