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By: LogMeIn     Published Date: Aug 27, 2013
While a lot of research has been done on the effectiveness and benefits of live chat, the customers voice is rarely heard. This report, written by Lauren Freemann from the e-tailing group, examines the customers' view on live chat and presents a deep insight into why consumers choose live chat. Findings include the key reasons for choosing live chat over other communication channels, best practices for deploying live chat successfully and key insights from the Annual Merchant Survey, a report that explores the merchants perspective of live chat implementations.
Tags : chat with chatters, consumers, retailers, chatting, logmein, customer support, e-tailing, merchants
     LogMeIn
By: Allscripts     Published Date: Mar 11, 2015
See how Allscripts Professional EHR™ is helping Choice Medical Group raise its standards of care to an Accountable Care Organization (ACO) level, with analytics, patient engagement and an open framework. Choice Medical Group is an Independent Physicians Association with 40 independent physicians spread across a 70-mile radius in the high desert. This organization must coordinate care with an additional 120 specialists and deliver quality care to an extremely rural population. Allscripts Professional EHR™ is helping the Association raise its standards of care to an Accountable Care Organization (ACO) level, with analytics, patient engagement and an open framework, ensuring that geographic distance does not limit quality care availability.
Tags : allscripts, ehr suite, value based care, aco, accountable care organization, choice medical group
     Allscripts
By: Seamless     Published Date: Sep 05, 2013
Are you in charge of ordering food for the office? Do colleagues ask for last-minute catering and complain about eating the same thing all the time? Do you have to track budget codes and billing information? If you think there has to be a better way, you’re right. Join us for this 30-minute educational webinar and learn how online food ordering services can help eliminate all of these hassles while saving you time and money. From individual meals and group orders, to catered meetings and company parties, if you order food into the office, you don’t want to miss this webinar.
Tags : save money, save time, online food ordering, food, ordering food online, seamless
     Seamless
By: Seamless     Published Date: Sep 13, 2013
Are you in charge of ordering food for the office? Do colleagues ask for last-minute catering and complain about eating the same thing all the time? Do you have to track budget codes and billing information? If you think there has to be a better way, you’re right. Join us for this 30-minute educational webinar and learn how online food ordering services can help eliminate all of these hassles while saving you time and money. From individual meals and group orders, to catered meetings and company parties, if you order food into the office, you don’t want to miss this webinar.
Tags : save money, save time, online food ordering, food, ordering food online, seamless
     Seamless
By: Seamless     Published Date: Sep 13, 2013
Are you in charge of ordering food for the office? Do colleagues ask for last-minute catering and complain about eating the same thing all the time? Do you have to track budget codes and billing information? If you think there has to be a better way, you’re right. Join us for this 30-minute educational webinar and learn how online food ordering services can help eliminate all of these hassles while saving you time and money. From individual meals and group orders, to catered meetings and company parties, if you order food into the office, you don’t want to miss this webinar.
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     Seamless
By: HireRight     Published Date: May 01, 2013
Employee screening is a critical capability for organizations today. No longer just a part of the hiring process, employee background checks, eligibility verification and even tax credit screening are increasingly part of the ongoing talent life cycle. Aberdeen Group’s latest survey on talent acquisition strategies looked at the practices of over 480 organizations for best practices used and results delivered through the use of employee screening tools and solutions.
Tags : employee screening strategies, human resources, hireright
     HireRight
By: Viavi Solutions     Published Date: Apr 07, 2017
Growing in number and becoming increasingly more malicious, security threats and attacks pose a severe threat to the survival of a business. Security operations teams need to leverage every available tool to respond more quickly and effectively to these incidents. While network packet capture and forensic analysis has traditionally been used by network operations, such a tool can also help security teams augment existing defenses and get on top of these threats. Given the hostile IT security environment, close collaboration between these groups is crucial to overall IT organizational success. This white paper explains the importance of packet capture and forensic analysis to security operations, examines the dynamics of this growing collaboration between security and network teams, and explores a leading platform in this market from Viavi Solutions.
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     Viavi Solutions
By: CareCloud     Published Date: Jan 26, 2015
Somerset Orthopedic Associates (SOA) has always been on the cutting edge of medicine. In fact, SOA opened the first orthopedic-specific ambulatory surgical center (ASC) in the state of New Jersey in 1997. However, like many medical groups, SOA came to realize that when it came to practice management (PM) software, it had been holding onto an outdated system for too long. Although the seven-surgeon group was growing, so too were the frustrations and costs associated with its client-server system, not to mention concerns about keeping up with industry change. Determined to make the group more nimble, SOA’s Administrator of over 16 years, Alexandra Archibald, set out in search of a new PM-EHR solution.
Tags : carecloud, modern practice management, orthopedic specific, outdated systems, asc, soa, client server system
     CareCloud
By: IBM     Published Date: Sep 27, 2013
Virtualization has moved to the forefront of many organizations’ IT agendas, because it reduces both the number of physical servers required and the associated costs. This independent study by the International Technology group found IBM PowerVM more cost-competitive over time, compared to VMware, in terms of IT costs and the costs of downtime.
Tags : ibm, ibm powervm, ibm powervm virtualization, virtualization, virtualization technology, x86, servers
     IBM
By: IBM     Published Date: Sep 27, 2013
Customers require flexible, agile and easy to consume IT solutions to succeed in business. With those requirements in mind, IBM recently announced PureSystems. Harvard Research Group (HRG) has taken a closer look at PureSystems and and how it compares to Cisco UCS.
Tags : ibm, ibm puresystems, it services, expert integrated systems, it solutions, software, hardware, networking, security, data management, servers, operating system, infrastructure, ibm puresystems, storage
     IBM
By: IBM     Published Date: Jan 09, 2014
As vendors abandon the UNIX market, IBM continues its commitment to AIX and POWER7 components on Power Systems. And with its recent architectural upgrades, it’s even redefining performance. Read the Clipper Group white paper and see how POWER7’s faster processors accelerate the delivery of applications and services, and improve the utilization of resources.
Tags : power7 system, ibm, power7 servers, mission-critical, data center, it infrastructure, architecture, bladecenter, ibm, data management
     IBM
By: Cisco     Published Date: Mar 25, 2015
Offices aren’t productivity factories anymore—they’re collaboration centers where individuals and groups can develop their best ideas. That means building out an office takes a whole new approach, and it isn’t just about using aesthetics and shiny toys to attract top talent (although that is part of it). Successful offices are functional tools that bring technology and people together so they can do their best work. Cisco® Collaboration tools bring people together to speed the decision-making process and help you execute on your most innovative ideas while cutting operational waste. Bring Cisco Collaboration to your workplace and create a workplace that works.
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     Cisco
By: Cisco     Published Date: Nov 17, 2015
The days of punching in and zoning out are gone. Offices aren’t productivity factories anymore—they’re collaboration centers where individuals and groups can develop their best ideas. That means building out an office takes a whole new approach, and it isn’t just about using aesthetics and shiny toys to attract top talent (although that is part of it). Successful offices are functional tools that bring technology and people together so they can do their best work. Cisco® Collaboration tools bring people together to speed the decision-making process and help you execute on your most innovative ideas while cutting operational waste. Bring Cisco Collaboration to your workplace and create a workplace that works.
Tags : 
     Cisco
By: Cisco     Published Date: Jul 11, 2016
This document contains the results of WR’s independent, third-party testing, and our overall opinions of the Cisco TelePresence SX10 Quick Set group video conferencing system.
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     Cisco
By: Cisco     Published Date: Dec 21, 2016
To better understand the benefits, costs, and risks associated with Cisco TrustSec, Forrester interviewed two companies. Company A is an organization that provides senior housing for over 22,000 residents in the US. This organization used Cisco TrustSec to provide highly secure segmented mobile network services to its residents. Company B is an international packaging and paper group company experiencing rapid growth. It used Cisco TrustSec as an innovative solution to quickly integrate the infrastructure of new acquisitions into its own and standardize security architecture across its wide area network (WAN) globally. While the case study will talk about the experiences of these two companies, the financial analysis focuses on the impact that Cisco TrustSec had on one organization.
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     Cisco
By: Polycom     Published Date: Jul 24, 2014
The introduction of personal and mobile endpoints is dramatically reshaping the landscape for group video collaboration. IT leaders should align their video portfolios for maximum utilization and strategic fit with their related investments in collaboration and unified communications. Download now to learn more!
Tags : polycom, gartner, marketscope, group video systems, endpoints, mobile, video portfolio, data management
     Polycom
By: Tyco Integrated Security     Published Date: Sep 10, 2015
The digital age has driven a rapid transformation of the IT role. No longer an order-taker, IT must now become a game-changer for the organization, according to new research gyro conducted addressing the perceptions, expectations and future priorities of IT. For IT to become a true change agent and business consultant, it must embrace its “human side” and show its relevance to business operations’ and leaders’ success. For many IT groups, this requires a change in culture and an updated mindset about the department’s ultimate purpose and focus, along with improvements in interdepartmental communication.
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     Tyco Integrated Security
By: Oracle     Published Date: Jun 20, 2016
To maintain status in this fast-changing retail environment, stores will need to do more than provide the instant gratification of connecting consumers with products. Learn how global specialty brand Swarovski and leading national sports apparel brand Lids Sports Group, are delivering inspired experiences with Oracle Retail Xstore and reaping big returns.
Tags : retail, convergence, content management, best practices
     Oracle
By: IBM     Published Date: Apr 01, 2015
Is email still the “killer app” it used to be? Social technologies and mobile capabilities are changing the way people communicate in the workplace. Many organizations are employing BYOD strategies and embracing social business tools like file sharing, chat, wikis and communities. In the past, email was used for storing and sharing documents and having conversations with groups. Tasks which are much better suited for today's social cloud collaboration tools. Email usage may be evolving, but email is not dead. In fact, everyone in the organization from executives to factory workers needs email to stay connected. And many organizations are moving their messaging to cloud to take advantage of the flexibility and cost savings a cloud environment provides. In this webcast, you will learn: • How the nature of email has changed and why everyone in your organization needs it. • Why the cloud makes sense for messaging for everyone from executives, to sales, to boundary workers, either as hybrid solution or for the entire workforce. • How email complements social business technologies and how you can start using your email more efficiently in the workplace. • How moving messaging to the cloud can help reduce IT cost and complexity.
Tags : email, social technologies, byod, file sharing, chat, cloud, ibm, networking, it management
     IBM
By: Polycom     Published Date: Feb 16, 2017
" Understand the buying criteria and make informed decisions for group video conferencing systems and the features and functions needed to enable collaboration in the 5 most common workspaces in enterprises of all sizes; Small/Huddle Rooms Teaming Rooms Standard Meeting Rooms Executive Boardrooms Reconfigurable Spaces Despite video conferencing becoming a mainstream business tool, many end user organizations remain confused about how to choose the group video conferencing systems that best address their requirements. Download your guide now."
Tags : polycom, business technology, wainhouse, collaboration
     Polycom
By: Equinix     Published Date: Sep 28, 2015
Interconnected Commerce: A Revolution in Value Creation, commissioned by Equinix and produced by Aite Group, discusses the state of the global payments ecosystem and its evolution into a core component of commerce enablement.
Tags : mobile payments, mobile wallets, digital wallets, online payments, e-commerce, payment gateways, payment technologies, payment trends, payment processers, payment ecosystem, disruptive payments, third party payments, location based advertising, credit cards, debit cards, apple pay, google pay, contactless payments, mobile payments, mobile wallets
     Equinix
By: Dell EMC     Published Date: Nov 04, 2016
According to recent ESG research, 70% of IT respondents indicated they plan to invest in HCI over the next 24 months. IT planners are increasingly turning toward HyperConverged Infrastructure (HCI) solutions to simplify and speed up infrastructure deployments, ease day-to-day operational management, reduce costs, and increase IT speed and agility. HCI consists of a nodal-based architecture whereby all the required virtualized compute, storage, and networking assets are self-contained inside individual nodes. These nodes are, in effect, discrete virtualized computing resources “in a box.” However, they are typically grouped together to provide resiliency, high performance, and flexible resource pooling. And since HCI appliances can scale out to large configurations over time, these systems can provide businesses with investment protection and a simpler, more agile, and cost-effective way to deploy virtualized computing infrastructure. Read this paper to learn more.
Tags : 
     Dell EMC
By: Dell EMC     Published Date: Nov 04, 2016
According to recent ESG research, 70% of IT respondents indicated they plan to invest in HCI over the next 24 months. IT planners are increasingly turning toward HyperConverged Infrastructure (HCI) solutions to simplify and speed up infrastructure deployments, ease day-to-day operational management, reduce costs, and increase IT speed and agility. HCI consists of a nodal-based architecture whereby all the required virtualized compute, storage, and networking assets are self-contained inside individual nodes. These nodes are, in effect, discrete virtualized computing resources “in a box.” However, they are typically grouped together to provide resiliency, high performance, and flexible resource pooling. And since HCI appliances can scale out to large configurations over time, these systems can provide businesses with investment protection and a simpler, more agile, and cost-effective way to deploy virtualized computing infrastructure. Read this paper to learn more.
Tags : 
     Dell EMC
By: Staples     Published Date: Jan 22, 2018
Innovations in shipping supplies make for stronger packages — and lower costs. See the latest products and technologies every shipping manager should know about, from Dave Fromm of Staples Business Advantage’s Industrial Shipping Supplies Group.
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     Staples
By: Puppet     Published Date: Jul 05, 2016
Our recorded Windows webinar series covers all the basics and more to help you get started with Puppet. Each 45-minute recording focuses on a specific task you can automate with Puppet, as well as a demo of how it works. You’ll learn how to use automation to: • Manage local groups and Active Directory membership. • Manage Windows services, install packages and create scheduled tasks. • Deploy IIS and ASP.NET. • Set up Windows for system and application monitoring. • Get started on Azure with Puppet. Puppet can do a lot, so start small and build on each success. Enjoy the demos!
Tags : 
     Puppet
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