automation service

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By: CA WA     Published Date: May 12, 2008
Although typically thought of as an artifact of legacy computing, batch processes remain vital to today’s real-time enterprises. Behind the real time systems that power the real time enterprise, such as customer order fulfillment, account management, supply chain scheduling and optimization, or financial trading systems, are regularly-updated back office business systems. Over the years, batch technology has evolved from script-based automation to rules or policy-driven workload automation.
Tags : bpa, business process automation, soa, service oriented, workload automation, ca wa
     CA WA
By: CA WA     Published Date: May 12, 2008
All things that can be automated will be automated. Beyond the careful choreography of sophisticated workflow, managing myriad simultaneous requests puts unprecedented demand on the software that must schedule and perpetually deliver against well-defined service levels, in real time. Gone are the days of simple batch processing. Welcome to the oh-so-very-flat world that is embracing service-oriented architectures, grid architectures, expansive ecosystems, and end-to-end processing. Workload scheduling has got to grow up.
Tags : ca wa, workload automation, soa, service oriented, scheduling
     CA WA
By: CA WA     Published Date: May 12, 2008
While companies cope with increasing demands for speed from their customers, shareholders and customers alike demand that they make these changes cheaply, with minimal risk and with as few people resources as possible. Is there any way to meet these challenges? Take another look at modern enterprise job scheduling to see how it enables the real-time environment (RTE).
Tags : ca wa, workload automation, web services, service oriented, soa, service level, sla
     CA WA
By: CA WA     Published Date: May 12, 2008
CA services can help you realize the value of your CA Workload Automation solution more quickly while reducing the overall costs of ownership. We can help you architect, deploy and establish a CA Workload Automation solution that meets your automation needs and business objectives. CA also provides training to improve the productivity of your staff and ongoing support to maximize the value of your software product investment.
Tags : web services, soa, service oriented, ca wa, workload automation, ca services
     CA WA
By: CA WA     Published Date: May 12, 2008
CA Workload Automation brings a central point of control and visibility to help assure efficient, reliable and secure business process management. It enables business workload design across platforms and operating systems, offering advanced monitoring and automated responses to changes and exceptions.
Tags : web services, bpm, business process, ca wa, workload automation
     CA WA
By: BMC Control M     Published Date: Jul 16, 2009
A short time ago, Dell, like many other companies, embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs. As part of this initiative, Dell addressed a job scheduling solution that had failed to keep pace with ITIL_ integration. In enterprises around the world, stale job scheduling software lingers for fear of the costs and risks of conversion. Learn more today!
Tags : bmc, ema, dell, dell smart, automation, integration, services, itil, business, software, itsm, roi, bmc control-m
     BMC Control M
By: BMC Control M     Published Date: Jul 16, 2009
Companies running legacy job scheduling products suffer from higher costs, inefficient use of resources, and greater IT complexity, according to independent analyst firm Enterprise Management Associates. Read their findings, and see why consolidating on a single, comprehensive workload automation solution is an easy win for IT and the business.
Tags : smart, modular, cost-effective, ema, enterprise management associates, it complexity, workload automation, bmc, product suite, wla, end-to-end workflow, enterprise visibility, management, service-driven management, dynamic workflow resourcing, simple, measurable, achievable, realistic, timely
     BMC Control M
By: BMC Control M     Published Date: Jul 16, 2009
Batch Application Integration allows you to process critical transactions, such as payment authorizations, in real-time, and cue fulfillment (such as packaging and shipping) or other lower priority actions for batch processing. Learn more about Batch Application Integration, and how BMC CONTROL-M makes it possible.
Tags : integrating, automation, composite applications, bmc, control-m, enterprise architects, batch application integration, batch processing, object oriented design, ood, service oriented architecture, soa, enterprise management associates, ema, enterprise, bai, enterprise resource planning, erp, business-to-consumer, b2c
     BMC Control M
By: BMC Control M     Published Date: Jul 16, 2009
Workload Automation (WLA) ist eine moderne Entwicklungsstufe des Job-Scheduling und dient zum Automatisieren von komplexen Verarbeitungsabläufen in der IT. Es unterstützt ereignisgesteuerte Workloads, unterschiedliche Plattformen, Webservices, komponentenbasierte Anwendungen (Composite Applications), SOAs, virtuelle Systeme, System- und Anwendungsintegration, Business Alignment (Abstimmung mit den Geschäftsprozessen) und vieles mehr.
Tags : workload, automation, smart, bmc, wla, ema, itil, soa, bmc conrol-m
     BMC Control M
By: BMC Control M     Published Date: Jul 16, 2009
L’automatisation de la charge de travail (Workload Automation ou WLA) est une version aboutie de la planification des tâches qui permet d’automatiser des traitements informatiques complexes et qui accepte des charges de travail basées sur des événements, des plates-formes multiples, des services Web, des applications composites, des architectures orientées services (SOA), des systèmes virtuels, l’intégration des systèmes et des applications, l’alignement des services métier, etc.
Tags : wla, ema, bmc control-m, soa
     BMC Control M
By: BMC Control M     Published Date: Sep 15, 2009
This paper, from industry analyst firm Enterprise Management Associates, explores how workload automation can help IT reduce outages, consolidate vendors, improve integration, and cut costs. Learn more. Download the white paper, "IT Automation: Going Beyond the Obvious to Find Real Cost Savings."
Tags : bmc control-m, enterprise management associates, workload automation, wla, peoplesoft, sap, oracle, as/400, openvms, extract-transfer-load, etl, business service managemen, bsm, service level managemen, slm, mainframe, windows, unix, linux, custom applications
     BMC Control M
By: Citrix Systems     Published Date: Jul 28, 2015
Organizations are looking to SDN to improve network agility by incorporating network automation in cloud computing platforms. So far the focus of SDN has been on L2-L3 switching and routing services. However applications dont just need network connections. They also need L4-L7 network services.
Tags : 
     Citrix Systems
By: ServiceNow     Published Date: Mar 24, 2015
Technology has become the heart and soul of every business. The hardware boundaries of IT have exploded beyond data centers, with mobile devices in the hands of both employees and customers alike. Application options have blossomed, from traditional to open source to software-as-a-service. Business has become global, bringing with it a demand for round-the-clock agility. Employees expect that the applications they use at work should be as easy to use the Web apps they use at home. Integration remains difficult, because it's sometimes impossible to know what will happen when someone tries to pluck one strand out of the pile. IT workload and system complexity will only get more challenging, bringing the need for disintermediation through service automation.
Tags : future it, service automation, it workload, integration, data centers, mobile devices, software-as-a-service, web apps, it management, enterprise applications
     ServiceNow
By: ServiceNow     Published Date: May 21, 2015
The day-to-day benefits of cloud-based service automation are well-documented. But what can be harder to ascertain is the quantitative benefits, the money saved, and the impact on the companys bottom line. IDC and Equinix teamed up to crystallize the benefits of true economic benefits of ServiceNows IT service automation. Download this report to learn: The average annual benefits of Service now over five years The actual time to payback of the ServiceNow investment The true ROI of ServiceNow
Tags : cloud-based, automation, data center, equnix, itsm, it management
     ServiceNow
By: ServiceNow     Published Date: Jul 09, 2015
The day-to-day benefits of cloud-based service automation are well-documented. But what can be harder to ascertain is the quantitative benefits, the money saved, and the impact on the companys bottom line. IDC and Equinix teamed up to crystallize the benefits of true economic benefits of ServiceNows IT service automation.
Tags : 
     ServiceNow
By: ServiceNow     Published Date: Jan 03, 2017
The scope and value that modern IT service delivery provides a business is increasing dramatically, according to a new research reportfrom Enterprise Management Associates (EMA). And yet in some organizations legacy ITSM systems contribute significantly to reduced credibility for IT departments who fail to integrate with and support important business concerns. This lack of modern IT service delivery creates multiple issues for the enterprise, including: Increasing divergence of IT and business performance Rising costs due to service delivery complexity Inability to measure and protect a business from potential risks Informed by extensive research and two compelling deployment narratives, this report examines what EMA calls next-generation ITSM and its contributions toward optimizing changing IT and business requirements. EMA contrasts these advances with the risks of staying with legacy ITSM models and then evaluates and itemizes the risks of doing nothing by allowing legacy ITS
Tags : it management, it automation, it ticketing, help desk, service desk, itsm, it service management
     ServiceNow
By: ServiceNow     Published Date: Jan 03, 2017
Migrating to a modern ITSM solution offers a myriad of benefits. So why arent more companies doing it? This white paper explores the fear of legacy suite change and how to overcome it, including: How choosing the right partner can smooth the transition Best practices for each phase of legacy migration A first-hand look at how one company migrated successfully Download the white paper to understand why modernizing your legacy ITSM is the right choice.
Tags : it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity
     ServiceNow
By: ServiceNow     Published Date: Jan 03, 2017
Replacing your legacy ITSM suite doesnt have to be scary. So why hasnt every company migrated to a modern ITSM platform? This eBook explores the best practices for a simpler migration to overcome the fear of legacy suite change, including: How choosing the right partner can smooth the transition Best practices for a phased approach to legacy migration A first-hand look at how one company migrated successfully Read the eBook for more on the risks of inaction and rewards of ITSM modernization.
Tags : it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity
     ServiceNow
By: ServiceNow     Published Date: Jan 13, 2017
Overcome these four obstacles to deliver IT services everyone will love You and your company deserve a service desk that is truly helpful. Learn from this blueprint how to deliver a delightful IT experience that will help you go from: Poor support to customer delight No control to a predictable experience Managing costs to demonstrating value Rigid to agile
Tags : it management, it automation, it ticketing, help desk, service desk, customer, service, management, itsm, it service management
     ServiceNow
By: ServiceNow     Published Date: Jan 17, 2017
Provide better IT service delivery, more consistently, and with less effort This eBook, Define Your Services for Fast and Accurate Service Delivery, shows you: A simple plan for defining and managing your services and building your single system of record in a CMDB Best practices for incident, change, problem and asset management, reporting, and more How to prevent unexpected downtime creating a comprehensive, connected view of business services and IT Infrastructure
Tags : it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, infrastructure
     ServiceNow
By: ServiceNow     Published Date: Jan 17, 2017
Learn how automation is the key to saving time and boosting satisfaction This eBook, Accelerate Service Delivery with Automation, will help you reclaim lost productivity with: An overview of the objectives and benefits of automation Best practices for transforming your ITSM into a modern, reliable experience Useful measurements for gauging progress and demonstrating the success of your automation efforts
Tags : it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity
     ServiceNow
By: ServiceNow     Published Date: Jan 17, 2017
A self-service experience helps IT and business users do more, and do it better, at a lower cost This eBook, Consumerize the User Experience, distills insights from the ServiceNow user community that can help you rapidly deploy an improved self-service experience while maximizing your short, medium, and long-term benefits. Learn best practices to: Create a self-service portal where users can report issues, make requests, ask questions, and check request status Define the service catalog to accurately reflect details of supported services, such as: scope, cost, service level agreements (SLAs), dependencies, and more Automate knowledge sharing for better service and less hunting for information
Tags : it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity, consumer
     ServiceNow
By: ServiceNow     Published Date: Jan 17, 2017
Learning ITIL is not easy. If memorizing ITIL terminology has made you either: 1. Comatose 2. Caffeine addicted 3. Repeatedly Google the term coping strategies Then clearly, you have not read our ITIL eBook series. This series will help you learn ITIL in a way that is actually (gasp!) fun. Youll learn all about the five stages of ITIL and get: A deeper understanding of what ITIL is and why its so important to keep everything running at work Translations of ITIL terms (the digestible kind) to put you on the path to get ITIL certified Useful diagrams and processes to facilitate the smooth and efficient delivery of IT services What are you waiting for? Dive in!
Tags : it management, it automation, it ticketing, help desk, service desk, itil, itsm, it service management, management, service, infrastructure, itil, ebook
     ServiceNow
By: ServiceNow     Published Date: Apr 12, 2017
Read The Total Economic Impact of ServiceNow, an April 2017 commissioned study conducted by Forrester Consulting on behalf of ServiceNow, to understand the benefits, costs, and risks associated with the following ServiceNow solutions: IT Service Management, IT Operations Management, and Performance Analytics. The study, commissioned by ServiceNow, covers key findings in these three categories: Modernizing IT Service Management Eliminating Service Outages Optimizing Performance with Real?time Analytics Forrester interviewed seven current ServiceNow customers with years of experience using the solutions identified above. The purpose of the study is to provide potential customers with a framework to evaluate the real world customer experience and economic impact of the Now platform on their organizations.
Tags : operations management, performance analytics, it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, automation, productivity, infrastructure
     ServiceNow
By: Genesys     Published Date: Feb 22, 2018
Bots and automation collide with the power of human touch. Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or Blended AI by Genesys, addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: Personalize self-service Connect customer conversations Create smart agent experiences Start small and deploy fast with MicroApps
Tags : artificial intelligence, customer experience, automation, genesys
     Genesys
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