banking

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By: Verint     Published Date: Oct 07, 2013
Avoiding Fines While Improving Customer Experience
Tags : verint, customer experience, banking, early complaint detection, complaint management
     Verint
By: IBM     Published Date: Aug 06, 2014
As executives witness data’s proven impact on performance and innovation and recognize its strategic significance, they also realize the growing need for a leader whose primary role is to understand and advocate on behalf of data: The Chief Data Officer.
Tags : ibm, banking, data, big data, analytics, chief data officer, data management
     IBM
By: IBM     Published Date: Aug 06, 2014
Today’s empowered and enlightened banking consumers demand services according to their individual preferences whenever, wherever and however they interact.
Tags : ibm, banking, omnichannel, transaction, consumers, services
     IBM
By: IBM     Published Date: Aug 06, 2014
A security framework is a step-by-step approach to helping an organization move from meeting its basic security requirements to providing a fully security-optimized environment. Five types of frameworks address progressive steps in security maturity as needs and capabilities change.
Tags : ibm, banking, security, cyber security, risk management, framework
     IBM
By: IBM     Published Date: Aug 06, 2014
For banks today, having more ways to communicate with customers is a good thing. But it has also made it harder for banks to figure out where and how to most profitably commit their marketing resources. Leveraging predictive analytics, First Tennessee Bank is applying the ultimate acid test. It’s combining a granular understanding of the needs of customer segments with real P&L data to optimize its marketing spend, focusing on programs that deliver the highest ROI. First Tennessee’s ability to target its campaigns more intelligently has increased its response rate by 3.1 percent, cut key marketing costs by nearly 20 percent and enables the bank to get the most from its resources.
Tags : ibm, banking, analytics, roi, marketing, p&l, data
     IBM
By: IBM     Published Date: Aug 06, 2014
With IBM analytics for big data with a smart mobile strategy, banks can increase wallet share and assets under management while lowering the organization’s operating ratio by using more efficient channels.
Tags : ibm, banking, digital, data, big data, analytics, mobile
     IBM
By: IBM     Published Date: Aug 06, 2014
Banks in mature markets can take lessons from those in growth markets about how to capitalize on mobile money.
Tags : ibm, banking, mobile, mature markets, growth markets, mobile money
     IBM
By: IBM     Published Date: Aug 06, 2014
Despite a return to profitability for many banks, the industry still needs to identify new sources of revenue to compensate for declining investment banking activities. For a number of universal banks strapped by regulations, transaction banking has emerged as a key to revenue and profits.
Tags : ibm, banking, competition, transaction, profitability, revenue
     IBM
By: IBM     Published Date: Aug 06, 2014
In a competitive landscape that favors the fastest and the smartest, financial services firms that invest in building sophisticated insight and predictive analytics will be better positioned to emerge as market leaders.
Tags : ibm, banking, competition, future, financial, services, analytics
     IBM
By: IBM     Published Date: Aug 06, 2014
Customer Profitability Analytics enables banks to analyze customer, account, product, and transaction data and apply costing models to determine a bank-wide view of profitability. Applying predictive analytics, they can model future behavior and derive a lifetime value for each customer.
Tags : ibm, banking, customer, profit, analytics, costing models
     IBM
By: IBM     Published Date: Aug 06, 2014
How customer-centric transformation can lead to deeper relationships, increased revenue and streamlined operations. Though the global economy is still sluggishly shaking off the effects of the near meltdown in 2008 and the ongoing sovereign debt crisis, banks in both the emerging and developed economies have as opportunity to manage enormous capital growth and wealth creation. But to regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves. They must jettison decades-old, product-oriented operating models and become fully client-centric.
Tags : ibm, banking, customer centric, revenue, customer confidence, competitive market
     IBM
By: IBM     Published Date: Aug 06, 2014
Though the global economy is still shaking off the effects of the past and current financial crises, banks in both the emerging and developed economies have an opportunity to manage enormous capital growth and wealth creation. To regain customer confidence and earn their slice of the increasingly competitive market, banks must transform themselves by jettisoning old, product oriented operating models to become a client centric operation. Read this insightful paper from IBM Global Business Services to understand how banks can effectively use the information they have and become truly customer centric by re-organizing their operations around customer differentiation, pricing, product bundling, channel consistency and customer engagement.
Tags : ibm, banking, customer, enterprise, financial, capital
     IBM
By: IBM     Published Date: Aug 06, 2014
Download to learn how security and business continuity can shape the reputation and value of your company.
Tags : 
     IBM
By: IBM     Published Date: Aug 06, 2014
To understand the impact of marketing management on business outcomes, IBM surveyed more than 500 professionals across fifteen industries. We linked responses to public financial information to see correlation between marketing sophistication and financial performance.
Tags : ibm, banking, marketing, financial, customer experience, business
     IBM
By: IBM     Published Date: Aug 06, 2014
To succeed in the new economic environment, banks in both emerging and mature markets must become more client centric by leveraging sophisticated insights to improve risk management, pricing, channel performance and client satisfaction.
Tags : ibm, banking, client, client centric, insights, risk management
     IBM
By: IBM     Published Date: Aug 06, 2014
This white paper provides insights into the current threat landscape for the financial services industry. Information is based on cyber security event data collected by IBM, as well as data derived from responding to, and performing forensics on, cyber security incidents.
Tags : ibm, banking, security, cyber security, financial, insights
     IBM
By: IBM     Published Date: Aug 06, 2014
“Big data”– which admittedly means many things to many people – is no longer confined to the realm of technology. Today it is a business imperative and is providing solutions to long-standing business challenges for banking and financial markets companies around the world. Financial services firms are leveraging big data to transform their processes, their organizations and soon, the entire industry.
Tags : ibm, banking, data, big data, financial services, technology, data management
     IBM
By: IBM     Published Date: Aug 06, 2014
Download to learn how security and business continuity can shape the reputation and value of your company.
Tags : ibm, banking, reputation, risk, security, it management
     IBM
By: IBM     Published Date: Aug 06, 2014
Security concerns are still causing delays in the introduction of advanced mobile banking capabilities. But getting mobility back on track can be easy once the path becomes clear. One effective way to detect current and future fraud is through an integrated, adaptable mobile risk engine.
Tags : ibm, banking, mobility, risk, mitigation, security
     IBM
By: CA Technologies     Published Date: Jun 03, 2015
In the Application Economy, speed, innovation, and quality, have become table stakes. If you can’t meet your customers’ expectations, they will surely find a competitor who can. Whether your organization is in one of the sectors facing the most intense digital competition (like insurance, banking, telecommunications or retail), or a more traditional industry, how rapidly and successfully you embrace a software-driven digital transformation strategy will likely have a profound effect on your organization’s long term viability. In this Whitepaper, learn how the Application Economy is driving Digital Transformation in companies, and how you can position your organization for success.
Tags : 
     CA Technologies
By: CA Technologies     Published Date: Jun 04, 2015
In the Application Economy, speed, innovation, and quality, have become table stakes. If you can’t meet your customers’ expectations, they will surely find a competitor who can. Whether your organization is in one of the sectors facing the most intense digital competition (like insurance, banking, telecommunications or retail), or a more traditional industry, how rapidly and successfully you embrace a software-driven digital transformation strategy will likely have a profound effect on your organization’s long term viability. In this Whitepaper, learn how the Application Economy is driving Digital Transformation in companies, and how you can position your organization for success.
Tags : 
     CA Technologies
By: Intel Security     Published Date: Jan 20, 2015
This book provides an overview of network security in general, and explains how cybercriminals can use hidden or currently undetectable methods to penetrate protected network systems. Advanced evasion techniques (AETs) bypass current common network security solutions. They can transport any attack or exploit through network security devices and firewalls, next generation firewalls, intrusion detection and prevention systems, and even routers doing deep packet inspection. In this book you’ll find out all about AETs, and get useful pointers and advice to help you secure your organization. If you’re working in government, the military, banking, industry, e-commerce or with other critical infrastructures, read this book to find out what you’re up against and how to better protect against advanced evasions.
Tags : next generation firewall, intrusion prevention systems, firewall, contextual security, advanced evasion detection, advanced evasion techniques, aet, security
     Intel Security
By: IBM     Published Date: Apr 09, 2015
This American Banker webcast, sponsored by IBM, provides new insight into cybercrime and fraud prevention. Financial institutions have invested heavily in fraud prevention technologies and programs. However, sophisticated organized crime syndicates continue to successfully attack financial institutions and their customers. These criminals adapt quickly by using advanced technology and with ever changing attack vectors to exploit information security and fraud protection gaps across payment types, banking channels, and organizational boundaries. Traditional fraud prevention technologies are simply not capable of detecting and preventing account takeover and advanced malware attacks. A new approach to counter fraud is needed.
Tags : finance, cyber crime, banking, security, network security, fraud prevention
     IBM
By: FICO     Published Date: Nov 03, 2015
Meet banking model regulations without killing your analytic's team's productivity.
Tags : 
     FICO
By: MuleSoft     Published Date: Apr 15, 2019
The future of financial services is under pressure from profound digital disruption. Across the globe, there are forces, both regulatory and customer-led, that open up the market to new entrants and disrupt what customers are buying — and how. The advent of Open Banking is one major influence, with Open APIs paving the way for third-party developers to build applications and services independently. This whitepaper outlines the challenges facing financial services firms and how a new approach to enterprise integration — API-led connectivity — can help banks and financial services firms not only survive, but thrive in an increasingly competitive future. Download this whitepaper to learn: What financial services firms should do about Open Banking, based on the experiences of the impact of PSD2 in Europe How an API strategy could define the future of financial services How a global bank successfully completed a digital transformation initiative
Tags : 
     MuleSoft
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