banking

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By: SugarCRM     Published Date: Oct 09, 2014
BancVue is the leader in branded, community-powered banking products that help local banks and credit unions thrive in the competitive banking industry. BancVue has tripled in size in the seven years since it began to run its business on Sugar.
Tags : community-powered, banking product, customer intelligence, enterprise applications
     SugarCRM
By: SundaySky     Published Date: Mar 06, 2018
Card members at this consumer retail bank, enjoy a large variety of products and services. The bank offers standard banking transactions, credit cards, insurance, and investment products. After the 2008 financial crisis, the bank experienced a sharp decline in overall customer satisfaction, and also learned that its customers were more empowered than before. In order to adapt, the bank adopted a customer-centric approach by introducting: • A new customer motto: “Know me, value me, make it easy for me, and protect me” • A new core initiative is to always teach digital first • An understanding that customers are serviced on the digital channels they prefer to use SundaySky SmartVideo enables the bank to take a strategic approach to enhancing the customer engagement process with personalized video experiences that welcome new card members and assist them in fully understanding how to get the most out of their new product.
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     SundaySky
By: SundaySky     Published Date: Mar 06, 2018
The world is mobile. People communicate with each other on their mobile phones, they stay on schedule with the help of their smartwatches, and, perhaps most importantly, they interact with brands via mobile apps. Therefore, it’s important for brands to focus on their mobile experiences. To investigate the preferences and behaviors of consumers when using mobile applications within the U.S., SundaySky conducted an online survey with 226 total respondents.
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     SundaySky
By: Symantec     Published Date: Apr 02, 2015
The discovery of the Heartbleed bug in April, 2014 exposed a serious vulnerability in OpenSSL, an open-source cryptographic library often used with applications and web servers like Apache and Nginx. This latest high profile, targeted attack allowed infiltrators access to the memory of web servers running vulnerable versions of the library. Heartbleed quickly compromised the privacy for communications applications on the Web such as e-commerce, banking, email, and instant messaging, and opened the door to the interception of user information, passwords, and identities. While the world now knows of the widespread havoc Heartbleed has caused to both businesses and individuals, it begs the question, “What happens when the next Heartbleed (or worse) comes along, and what can an organization do to weather yet another chapter in an all-too-familiar string of debilitating attacks?
Tags : heartbleed bug, openssl, communications applications, e-commerce, user information, passwords, security
     Symantec
By: TIBCO Software     Published Date: Aug 13, 2018
The banking industry has been talking about improving the customer experience with customer-centric banking for a long time. From a recent study of French retail banks, neobanks and online banks are winning the customer experience battle. To retain customers, traditional banks will need to improve their overall customer experience, a key priority as reported in DBR Research’s Digital Banking Report 2018. All three of the top trends for 2018 are related to improving the overall customer experience. Failing to address these key trends will hurt laggards. Just because you have a digital presence doesn't mean your work is done, it just means that you need to continue to innovate to attract and retain your customer base. But what makes for a successful banking customer journey? Read this solution brief to learn the five pillars of success for the banking customer journey.
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     TIBCO Software
By: TIBCO Software     Published Date: Feb 26, 2019
First Citizens Bank First Citizens Bank & Trust Company is a chartered commercial bank offering a complete line of financial services, including personal and business banking, investment and insurance services, wealth management, and more.
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     TIBCO Software
By: TIBCO Software     Published Date: Feb 26, 2019
MoneyLIVE’s annual survey of over 600 banking professionals found that traditional banks face a significant challenge when it comes to building AI-powered customer journeys. 75% believe that as the use of AI intensifies, banks will struggle to recruit the necessary expertise. 84% fear regulatory and liability issues surrounding AI. Just 7% think their organization’s use of AI is highly sophisticated. But for banks to keep pace with challengers and FinTechs, it’s crucial that they harness this continually evolving technology. Download this chapter of MoneyLIVE's The Future of Retail Banking Report 2018/19 now and understand how TIBCO’s Connected Intelligence Platform, with the use of AI and machine learning algorithms, can help with banks’ digital transformation needs.
Tags : artificial intelligence, machine learning, financial services, retail banking
     TIBCO Software
By: TIBCO Software     Published Date: Feb 26, 2019
Digital Transformation of America's largest family controlled financial services institution with a history dating back to three generations. Learn how the role of data changed at the bank during a continued evolution of customer experience. First Citizens Bank has been using TIBCO's integration and advanced analytics technology to provide a seamless, consistent, customer self-service experience, to tackle fraud, or to provide more accurate and proactive financial services.
Tags : financial services, digital transformation, banking, fraud
     TIBCO Software
By: TIBCO Software     Published Date: Mar 04, 2019
A perfect storm of legislation, market dynamics, and increasingly sophisticated fraud strategies requires you to be proactive in detecting fraud quicker and more effectively. TIBCO’s Fraud Management Platform allows you to meet ever-increasing requirements faster than traditional in-house development, easier than off-the-shelf systems, and with more control because you’re in charge of priorities, not a vendor. All this is achieved using a single engine that can combine traditional rules with newer predictive analytics models. In this webinar you will learn: Why a fraud management platform is necessary How to gain an understanding of the components of a fraud management platform The benefits of implementing a fraud management platform How the TIBCO platform has helped other companies Unable to attend live? We got you. Register anyway and receive the recording after the event.
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     TIBCO Software
By: TIBCO Software     Published Date: Mar 12, 2019
Fraud affects more than just your customers, it fundamentally destroys your reputation and has significant impact on your bottom line. In the first half of 2018, financial fraud from payment cards, cheques and remote banking totaled £358m in the UK alone, resulting from over a million incidents, an increase of more that 50% over the last 4 years. Have a look at this interesting Infographic to find out more.
Tags : fraud, fraud prevention, uk fraud, fraud detection, machine learning
     TIBCO Software
By: TIBCO Software     Published Date: May 16, 2019
Financial Services is an industry driven by disruption. Transformative business models such as low-cost brokerages, innovative investment products like ETFs, and the huge regulatory mandates like Gramm-Leach-Bliley are but a few examples. Here are some others: • New fintech firms such as a recent nine billion dollar investment in Ant Financial Services Group and myriad other venture capital-led fintech startups targeting well established segments across the financial services industry • Robo-advisor services powered by artificial intelligence and machine learning intermediating financial advisors and portfolio managers alike • Ever changing regulatory and risk management mandates, such as GDPR, Basel III, and Open Banking, transforming customer engagement and capital allocation Read this whitepaper to learn how you can overcome these and other disruptions.
Tags : data, applications, analytics, algorithms, innovation, cloud, technology, customer, banking
     TIBCO Software
By: TIBCO Software     Published Date: May 16, 2019
Banks globally are betting big on artificial intelligence and machine learning to give them the technological edge they need for more real-time, personalized and predictive banking services. A framework will help both differentiate early winners and provide them with sustained advantages in intelligence. Download this IDC Analyst Infobrief to learn about how the world’s best banks are becoming more personal, more predictive, and more real-time than ever. What you will learn: 8 trends that reflect bank’s readiness for connected intelligence 9 pitfalls to avoid & 9 ways to bridge the gaps The personal, real-time and predictive building blocks of AI & ML for banks Notable leaders based on IDC Financial Insights’ research and their respective use cases Essential guidance from IDC to leading banks
Tags : data, analytics, customer, banks, intelligence, capabilities, customers, insights, banking
     TIBCO Software
By: Tripwire     Published Date: Jun 30, 2009
Learn the 5 core competencies of compliance and how to institute an automated compliance solution.
Tags : tripwire, banking, confidence, institution, regulatory, compliance, automated, solution, system, institution, change, documentation, control, security, audit, accountability
     Tripwire
By: Tripwire     Published Date: Jun 30, 2009
Understand the issues addressed by the new international banking standard known as the Basel Committee on Banking Supervision (BCBS or Basel II), and find out how Tripwire can help meet all requirements of Basel II compliance even before it becomes a worldwide banking regulation.
Tags : tripwire, basel ii, compliance, banking, standard, committee bcbs, banking supervision, supervision, requirement, worldwide, regulation, security, control, documentation, audit, accountability, management, risk, data, system
     Tripwire
By: Tripwire     Published Date: Jun 30, 2009
Learn about the financial institution safeguards included in the Gramm-Leach-Bliley Act (GLBA) and how your organization can institute an orderly set of compliance steps using an automated configuration audit and control solution.
Tags : tripwire, glba, compliance, managers, officers, directors, financial, institutions, safeguard, gramm leach bliley act, organization, solution, control, data automated, configuration, system, regulation, banking, administration, ncua
     Tripwire
By: Vectra Networks     Published Date: Aug 03, 2015
The Dyre family of banking malware is back in the news after researchers recently observed that the malware incorporated tricks to avoid detection in malware sandboxes. Previously, Dyre was most notable for targeting high value bank accounts, including business accounts, and incorporating sophisticated social engineering components to overcome the 2-factor authentication used by most banks.
Tags : malware, data, malware, banking, malware sandbox, authentication, two-factor authentication
     Vectra Networks
By: Vectra Networks     Published Date: Aug 03, 2015
Recent research from Kaspersky has revealed a massive criminal campaign that was able to infiltrate more than 100 different banks and steal upwards of $1 billion from the affected institutions. Kaspersky dubbed this operation the Carbanak APT due to a connection between the malware used in the attacks and the now infamous Carberp banking botnet. You may recall the headlines in 2013 that revealed the Carberp source code had been leaked into the wild, making it accessible to virtually any would-be criminal group that may want it. The accessibility of Carberp source code could easily have provided a starting point for the Carbanak as they built their malware.
Tags : threat, data, security, it management, malware, banking, cyber theft, remote access tool, remote access trojan, carberp, carbanak
     Vectra Networks
By: Verint     Published Date: Apr 18, 2013
The vision for Celent’s Model Bank research was to try to answer an apparently simple question: “What would it look like for a bank to do everything right with today’s technology?” Of course, the question is not nearly as simple as it appears. The terms “everything” and “right” will mean very different things to different banks depending on their size, the complexity of their operations and product sets, and their technological starting points. While there is no such thing as a “Model Bank”—every bank does some things well, and others not as well when it comes to technology—it is possible to conceive of a “Model Bank” through real world examples of effective usage of technology.
Tags : banking, big data, technology, financial, effective use, analytics
     Verint
By: Verint     Published Date: Jul 12, 2013
Emerging Technologies in Retail Banking: The Long Journey to Customer Centricity.
Tags : verint, retail banking, customer centricity, branch banking, north american fis
     Verint
By: Verint     Published Date: Jul 12, 2013
Webinar Recording: The Branch of the Not-So-Distant-Future: Is it For Real This Time?
Tags : verint, free webinar, bob meara, celent’s banking group, branch of the future
     Verint
By: Verint     Published Date: Oct 07, 2013
Avoiding Fines While Improving Customer Experience
Tags : verint, customer experience, banking, early complaint detection, complaint management
     Verint
By: VeriSign Incorp.     Published Date: Jul 13, 2009
Financial institutions understand the importance of keeping their site visitors safe while on their site, but they aren’t the only ones.  Read this guide to learn how to secure your site with SSL. Learn more today!
Tags : verisign, trust, seal, trust mark, ssl, extended validation (ev) ssl, banking, financial, security
     VeriSign Incorp.
By: Viewpointe     Published Date: Apr 15, 2008
As check electronification progresses, image exchange capability is becoming a business imperative for financial institutions of all sizes to remain competitive. It is evident that this is the direction in which the industry is moving.
Tags : viewpointe, lotus, lotus pr, finance, financial institution, banking, bank, check, electronic check, ecp, electronic check presentment
     Viewpointe
By: Vision Solutions     Published Date: Jan 22, 2009
This white paper explores how the power of an information availability solution can unlock the latent potential of your IT environment and deliver new value for your organization. It includes an Action Worksheet to use in discussions with your IT executives.
Tags : vision solutions, data protection, information availability, banking industry, crm, enterprise applications, data management
     Vision Solutions
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