behavior

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By: LogMeIn     Published Date: Jun 23, 2015
This report will help companies understand the relationship between support interactions, channels, and improving loyalty by investing in the right technology and resources to keep up with customers’ ever-changing behavior and preferences.
Tags : improving loyalty, customer loyalty, customer care, contact center, multi-device, customer relationships, technology
     LogMeIn
By: LogMeIn     Published Date: Oct 08, 2015
In this eBook evaluates trends in Millennial mobile habits, career aspirations, and workplace behavior to help determine what to expect as the generational scales begin to tip – and how you can prepare for the future of work.
Tags : millennial workplace invasion, future of business, millennial generation
     LogMeIn
By: Skillsoft     Published Date: Jul 23, 2014
This ExecBlueprint provides practical advice for developing such a code that will go beyond “window dressing” and inspire leaders and employees alike to build and sustain a compliant and ethical culture. While acting ethically is important for its own sake, the authors also provide pragmatic reasoning for fostering such a culture: ethical organizations earn the trust — and loyalty — of employees, customers, and investors. Accordingly, the code should be simple to understand, widely circulated, and aggressively enforced. But most importantly: adherence starts at the top.
Tags : skillsoft, ethical workplace, compliance, code of conduct, industry standards, rules, employee behavior, corporate behavior
     Skillsoft
By: Merkle     Published Date: Oct 19, 2012
As media and channels proliferate with the upsurge in digital touchpoints, we have access to massive volumes of customer data. This leads to the personalization of customer interactions that drive customer strategy as a business strategy.
Tags : brand experience, customer experience, customer insights, communication management, marketing accountability, roi, data management, customer centricity
     Merkle
By: Merkle     Published Date: Oct 19, 2012
An effective marketing investment strategy will help you take inventory of your current measurement framework and develop a more accurate, reliable and consistent strategy for assessing and improving the performance of your marketing spend.
Tags : marketing accountability, roi, data management, customer centricity, crm, buying behaviors, segmentation, customer lifecycle
     Merkle
By: Merkle     Published Date: Oct 19, 2012
An integrated customer communication strategy places customer needs, behaviors and value at the center of all interactions and will result in increased revenue, profit and shareholder value.
Tags : data management, customer centricity, crm, buying behaviors, segmentation, customer lifecycle, integrated, customer solutions
     Merkle
By: McAfee     Published Date: Apr 16, 2014
This SANS white paper explores how to weave together and correlate information from disparately managed systems and bring visibility to their behavior with accurate, actionable reporting.
Tags : sans, siem, information and event correlation, critical security controls, reporting, security
     McAfee
By: McAfee     Published Date: Nov 20, 2014
How do we get more visibility into attacks across our environments, improve our response, and reduce response time? SANS Analyst, James Tarala, provides insight on the solution by automating functions that should be automated and connecting the dots between detection systems and response. Connecting these dots and applying intelligence provides responders rich context into the observed behaviors for taking action. Integrating these processes improves accuracy, while reducing time, manpower, and costs involved in detecting and managing events. This white paper explores how to achieve this.
Tags : sans, incident response, detection systems, data correlation and aggregration, siem, security analytics tools, security
     McAfee
By: TruSignal     Published Date: Jun 03, 2013
This white paper aims to provide B2C digital marketers with a better understanding of why you may need an audience expansion technique and what questions to ask yourself before you get started. We hope to not only build an imperative for audience expansion techniques, but also to offer a guide that will help you choose the right data and right techniques for reaching more of your desired prospects online. Specifically, this white paper will discuss and differentiate two specific expansion approaches: lookalike and act-alike audiences including how they are built, the problems they solve and how to use them effectively throughout the marketing funnel.
Tags : audience expansion, lookalike, act-alike, audience targeting, predictive analytics, big data, profile data, behavioral data
     TruSignal
By: Salesforce.com     Published Date: Sep 16, 2013
Learn how the future of sales performance management is integrated with CRM and social collaboration and how this will help managers provide real-time coaching and motivation in context to drive better sales behaviors and, ultimately, better sales results. Download now.
Tags : sales performance management, crm, social collaboration, drive sales, nucleus research, best practices, enterprise applications, data center
     Salesforce.com
By: join.me     Published Date: Jan 29, 2014
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
Tags : live chat report, social media, purchasing behavior, logmein, internet shoppers, optimal engagement
     join.me
By: Cisco     Published Date: Jun 03, 2015
This is a free offer about the changes consumer behaviors have on the retail landscape.
Tags : retail, competitors, technology, consumer behavior, landscape, internet, digital, it management
     Cisco
By: HP     Published Date: Jan 20, 2015
Security breaches can happen anywhere in an organization, and having the ability to analyze any form of data can give you the edge against fraud, theft, and infiltration by pinpointing abnormal behavior patterns. Understanding your security vulnerabilities requires rapid, deep analytics against business data, machine data, and unstructured human information.
Tags : big data, hp haven, scalable, secure data platform, ecosystem, security
     HP
By: Castlight Health     Published Date: Aug 02, 2016
"In this eBook from Castlight Health and Jellyvision, you will learn: • How to influence employee behavior through careful and personalized messaging, curated content, creative incentives, and more. • What the top U.S. organizations are doing to boost benefits engagement and guide employees along the path of health care consumerism. • How to put your organization’s technology to work toward your communication goals to meet employees on their level."
Tags : castlight health, human resources, benefits, jellyvision
     Castlight Health
By: BusinessOnLine     Published Date: Jun 19, 2015
As company buying behaviors evolve, it's imperative to evolve your marketing strategies to align with the new marketplace. Luckily, with customer data becoming more and more available, smart industrial marketers are armed with high-quality proof points to establish efficient and effective programs that prove and improve marketing ROI.
Tags : 
     BusinessOnLine
By: FICO     Published Date: Nov 10, 2015
"ACG Michigan, a large auto insurance underwriter in the US state of Michigan, needed a user-friendly system that would enable its agents (internal and independent) to churn out precise and consistent policy quotes and underwriting decisions. They turned to FICO Blaze Advisor decision rules management system to create an enterprise decision management framework to execute decisions. Learn more on how FICO Blaze Advisor helped ACG Michigan automate its underwriting About FICO FICO (NYSE: FICO), formerly known as Fair Isaac, is a leading analytics software company, helping businesses in 90+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company's groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries. FICO provides analytics software and tools used across multiple industries to manage risk, fight fraud, build more profitable customer relationships, optimiz
Tags : decision analytics, optimization, profitability
     FICO
By: Forcepoint     Published Date: Apr 19, 2016
Innovative practices lead to innovative results. Using our pillars to build a security program helps businesses develop user visibility and behavioral context. Total awareness — “seeing” the extent of your user behavior — starts with five pillars and ends with unquestioned success.
Tags : 
     Forcepoint
By: LogRhythm     Published Date: Aug 08, 2016
It feels as if these folks have been around forever. They started life as a SIEM with a heavy emphasis on log management. Today they are all that plus a solid suite of next-generation attributes. They have many of the attributes of next-gen SIEMs: artificial intelligence, sophisticated log correlation, sophisticated pattern recognition and behavioral analysis. Their strength is, as it always has been, log management. But “log management” has taken on an entirely new dimension with this product. As is absolutely necessary today, it has the intelligence to analyze, correlate and make sense of huge amounts of data.
Tags : security, technology, best practices, information technology, business intelligence
     LogRhythm
By: Fitbit     Published Date: Nov 12, 2018
The secret to employee health and happiness. It's a fact: positive social interactions at work have been shown to boost employee health. Social connections are just as important in the workplace as they are in other aspects of life. Being surrounded by compassionate, friendly coworkers can boost productivity and commitment to the workplace. Check out our white paper on social connectedness to explore: ? The science of being social. ? How social behaviors impact our health. ? Key takeaways on driving social engagement as part of your wellness program.
Tags : 
     Fitbit
By: Fitbit     Published Date: Jan 28, 2019
Vaccines. Antibiotics. Organ transplants. All medical breakthroughs which changed the face of health in the developed world. But while certain causes of death have been greatly reduced, chronic disease has emerged as the next big threat, and behavior change as the next blockbuster opportunity.
Tags : 
     Fitbit
By: Fitbit     Published Date: Jan 28, 2019
There are many causes, but patient behaviors can play a large role in many chronic diseases. The 3-4-50 Framework, developed by the UK-based Oxford Health Alliance, states that tobacco use, poor diet and a sedentary lifestyle contribute to cancer, cardiovascular disease, chronic lower-respiratory disease and diabetes. Those four conditions cause 50 percent of deaths, many of them premature.
Tags : 
     Fitbit
By: Oath     Published Date: May 31, 2017
Understanding smartphone users’ behavior in the physical world is fueling the rise of location-based retargeting. Digital consumption on mobile devices surpassed desktop in 2015 and continues to grow. Using location as a signal of consumer activity and interest, advertisers can drive relevance and increase user engagement with their ads. Learn more in our infographic.
Tags : native advertising, native ads, search ads
     Oath
By: Anaplan     Published Date: Nov 27, 2017
"A recent CSO Insights’ study* found that 69 percent of organizations use three or more metrics to build their sales compensation plans, but modeling and planning this sales strategy can quickly become too complex as a spreadsheet-driven exercise. Download this white paper to find: • The disconnect between sales behavior and incentive compensation structure • A recommended approach you can take to optimize your compensation plan • Three key steps to better predict and control sales revenue *CSO Insights 7th Annual Incentive Compensation and Performance Management (ICPM) study"
Tags : 
     Anaplan
By: ChannelAdvisor     Published Date: Nov 29, 2017
"The days of a consistent and reliable “search, click, buy” process are long gone. In its place is often a complicated web of deliberate steps, each one inching your target consumer closer to the “buy now” button over the course of many days, weeks or months. This continually-evolving journey is no longer a clear-cut funnel, but more of a maze. Each consumer path is unique and uncertain — which means today’s e-commerce seller hasn’t reached its full potential until it’s maintaining a strong presence at every twist and turn. Download this eBook to learn how to leverage a wide range of marketplace and digital marketing tactics to reach consumers at any stage of their journey."
Tags : ecommerce, retail, advertising, selling online, online shopping, online advertising, consumer behavior, consumer journey
     ChannelAdvisor
By: Dassault Systemes SolidWorks Corp.     Published Date: Mar 27, 2018
Virtual prototyping is a critical tool for companies looking to successfully develop and optimize products as well as navigate product behavior complexities. In fact, virtual prototyping users saw a 13 percent decrease in overall development time. This report from Aberdeen Group, a U.S. technology and services company, explores how Best-in-Class companies are using virtual prototyping to innovate and differentiate products from the competition.
Tags : companies, virtual, prototype, tools, development, optimization
     Dassault Systemes SolidWorks Corp.
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