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By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
Tags : remote support, remote technology, customer support, productivity, remote technology
     LogMeIn
By: Concur Technologies     Published Date: Oct 08, 2015
This report examines the strategic actions being taken by companies to enable the expense report that writes itself. It covers what is being done and how it affects the overall ability of companies to create the effortless expense report.
Tags : t&e, expense report, concur, reduce spending
     Concur Technologies
By: SAP     Published Date: May 03, 2016
Organizations are transitioning from mass-market operating models to consumer-centric models. This operating model transformation is essential to delivering on the promise represented by the new experiences being created.
Tags : sap, iot, digital transformation, consumer centric, experience, enterprise applications, data management
     SAP
By: Pega     Published Date: May 25, 2016
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases. Download this Gartner analysis and gain a better understanding of the case management frameworks solutions offe
Tags : business optimization, business strategy, network management, business applications, best practices, business process management, solutions, case management
     Pega
By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
6-Nines is a standard benefit of being our customer. That’s why this is a cost-nothing, do-nothing different guarantee. • Applicable on all models and configurations • Automatic on new arrays and on existing arrays with a support renewal • Guaranteed for as long as the product is supported HPE InfoSight monitors your uptime and if you experience less than 99.9999% availability, we’ll work with you to resolve the issue and provide support credit(s) at no cost
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     Hewlett Packard Enterprise
By: Glint     Published Date: Sep 19, 2017
When building an employee engagement survey, one question outweighs all others: How can the results be made as actionable as possible? This white paper explores new approaches being leveraged by enterprises today.
Tags : employee engagement, hr metrics, employee engagement survey, employee engagement strategies, employee engagement strategy
     Glint
By: AON     Published Date: Dec 07, 2017
While the Affordable Care Act (ACA) increased the number of Americans with access to health insurance, U.S. employers and employees continue to struggle with rising health care costs and changing workforce demands. Recent Aon research shows that 20% of health care consumers cite high health care costs as the major reason they have either declined health care coverage, stopped taking medications, or avoided care altogether. If the U.S. health care system is to succeed, stakeholders across the health ecosystem must influence change in each market—employer, individual, and government (Medicare, Medicaid, and Tricare). While each part of the three-legged stool is important, this paper focuses on five strategies Aon believes will strengthen the employer-based system—a system that provides health care coverage to well over half of Americans (61%, or 177 million).
Tags : health insurance, employer – provided health benefits, aon hewitt, health ecosystem, well – being initiatives
     AON
By: AON     Published Date: Dec 07, 2017
The pressure is mounting and employers are feeling the pinch. As U.S. health care costs continue their seemingly inexorable rise, businesses are looking for ways to wrest greater value from their health care spend. More and more, employers are looking for benefits strategies that help prevent chronic disease and, if it is present, encourage early, efficient treatment. The brass ring is getting employees to proactively manage their own health by adopting healthy behaviors, such as exercising and eating healthily. It’s better for the employees, it increases productivity, and it reduces health care expenditures. So how are organizations today looking to craft health and well-being plans that deliver real results for employers and employees alike? This white paper looks at three key areas where new and innovative approaches are changing the equation.
Tags : employer health, well – being planning, harvard business review, aon hewitt, health care plan, lifestyle changes
     AON
By: CrowdStrike     Published Date: Oct 23, 2017
As damaging breaches continue to occur, more organizations are considering endpoint detection and response (EDR) solutions to address the incidents that aren't being handled adequately by their existing defenses. However, EDR solutions come in a wide variety of implementations and can vary significantly in scope and efficacy — choosing the best solution can be challenging. This white paper, “Endpoint Detection and Response: Automatic Protection Against Advanced Threats,” explains the importance of EDR, and describes how various approaches to EDR differ, providing guidance that can help you choose the product that's right for your organization. Read this white paper to learn: What makes EDR such a valuable addition to an organization's security arsenal and why finding the right approach is critical How the “EDR maturity model” can help you accurately evaluate vendor claims and choose the solution that best fits your organization’s needs How the CrowdStrike® EDR solution empowers organ
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     CrowdStrike
By: Fitbit     Published Date: Jan 23, 2018
Don’t look work get in the way of being your healthiest and happiest self! There are loads of ways to stay active at work, no matter what the scenario. Desk jobs, lunch breaks, marathon business trips—we’ve got you covered. Read on to discover how to fit more exercise into your work day.
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     Fitbit
By: FICO     Published Date: May 11, 2017
In saturated, contested telecom markets, credit origination has become a strategically important capability in acquiring and retaining the right mix of customers. Being quick and adept at making enormously complex decisions — involving product bundle eligibility and pricing, deposits, credit limits, device financing rates and terms — has far-reaching effects beyond market share and current revenue.
Tags : customer experience, customer experience, customer engagement, consumer credit, credit
     FICO
By: Epson     Published Date: Mar 15, 2019
Learn how augmented reality glasses and drones are being used in advanced search and rescue operations. Epson’s Moverio smart glasses allow drone pilots to have a heads-up, line-of-sight flight experience, resulting in safer, more productive operations. Moverio enables real-time access to aerial sensor data from a DJI enterprise drone, allowing operators to see: Temperature data Imagery through smoke Locations of victims How full a tank is Make the most out of your Enterprise DJI drone with Epson’s Moverio Augmented Reality glasses. Click now to schedule a demo
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     Epson
By: Adobe     Published Date: Aug 30, 2017
According to a recent study, “76 percent of marketers said marketing had changed more in the last two years than in the previous fifty.”1 From apps like Uber and Airbnb that reengineer entire markets to mobile, omnichannel commerce, virtual reality, and the Internet of Things, marketing is being built anew.
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     Adobe
By: Adobe     Published Date: Mar 26, 2018
According to a recent study, “76 percent of marketers said marketing had changed more in the last two years than in the previous fifty.”1 From apps like Uber and Airbnb that reengineer entire markets to mobile, omnichannel commerce, virtual reality, and the Internet of Things, marketing is being built anew.
Tags : 
     Adobe
By: Oracle CX     Published Date: Oct 20, 2017
Databases have long served as the lifeline of the business. Therefore, it is no surprise that performance has always been top of mind. Whether it be a traditional row-formatted database to handle millions of transactions a day or a columnar database for advanced analytics to help uncover deep insights about the business, the goal is to service all requests as quickly as possible. This is especially true as organizations look to gain an edge on their competition by analyzing data from their transactional (OLTP) database to make more informed business decisions. The traditional model (see Figure 1) for doing this leverages two separate sets of resources, with an ETL being required to transfer the data from the OLTP database to a data warehouse for analysis. Two obvious problems exist with this implementation. First, I/O bottlenecks can quickly arise because the databases reside on disk and second, analysis is constantly being done on stale data. In-memory databases have helped address p
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     Oracle CX
By: DocuSign UK     Published Date: Nov 06, 2018
"With every week that passes, our dependency on paper wanes as digital processes are introduced into every aspect of our daily activity. If you want to sign a contract, book a restaurant or make a bank transfer, you can do so digitally – it is ingrained in our lives. Taking an entire business digital can be more challenging and reliant on many more moving parts. Identifying how businesses are evolving to meet these rapidly changing demands is essential for decision makers across all sectors of the economy to prepare their organisation or department accordingly to undertake successful digital transformations. This eBook investigates digital expectations from both the consumer and business perspectives. It identifies what action is being taken to meet the demand in the market and where the main challenges lie for businesses that are trying to deliver the digital experience their customers want."
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     DocuSign UK
By: Riverbed     Published Date: Jan 25, 2018
"Visibility into the live mix of network and application activity being hosted and delivered by the IT infrastructure has always is a 'must-have' for many aspects of IT planning and operations. But the greatest value and impact is achieved when those two viewpoints are blended together into one unified view. This paper reviews the primary challenges that IT teams face in establishing unified visibility, the key requirements that management solutions must meet to address those challenges, and examines a Riverbed solution that has been specifically designed to offer a path to success."
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     Riverbed
By: Dell PC Lifecycle     Published Date: Mar 09, 2018
Komprimierungsalgorithmen sorgen dafür, dass weniger Bit benötigt werden, um einen bestimmten Datensatz zu repräsentieren. Je höher das Komprimierungsverhältnis, desto mehr Speicherplatz wird durch dieses spezielle Datenreduzierungsverfahren eingespart. Während unseres OLTP-Tests erreichte das Unity-Array bei den Datenbank-Volumes ein Komprimierungsverhältnis von 3,2:1, während das 3PAR-Array im Schnitt nur ein Verhältnis von 1,3:1 erreichte. In unserem Data Mart-Ladetest erzielte das 3PAR bei den Datenbank-Volumes ein Verhältnis von 1,4:1, das Unity-Array nur 1,3:1.
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     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: Aug 14, 2018
IT-Transformation ist ein Konzept, das heute noch stärker als vor 12 Monaten bei Unternehmen angekommen ist. Obwohl es nicht gleichbedeutend mit digitaler Transformation ist, sind die beiden Konzepte grundlegend miteinander verknüpft, da eine effektive digitale Transformation nicht ohne IT-Transformation erfolgen kann. Ein Unternehmen, das seine IT-Infrastruktur transformiert, ist nicht mehr von starren, manuellen, isolierten Legacy-Technologien abhängig. Es verzeichnet eine Steigerung der IT-Betriebsgeschwindigkeit, Effizienz, Skalierbarkeit und Wirtschaftlichkeit: Aufgaben werden automatisiert, Prozesse rationalisiert und Ressourcen freigesetzt. Diese IT-Verbesserungen unterstützen eine umfangreichere digitale Transformation, mit der das Unternehmen in der heutigen digitalen Wirtschaft bestehen kann. Es übertrifft seine Mitbewerber in Sachen Innovation, Vordenken und Geschwindigkeit und wird letztendlich selbst Disruptor statt Leidtragender.
Tags : 
     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: Aug 14, 2018
IT-Transformation ist ein Konzept, das heute noch stärker als vor 12 Monaten bei Unternehmen angekommen ist. Obwohl es nicht gleichbedeutend mit digitaler Transformation ist, sind die beiden Konzepte grundlegend miteinander verknüpft, da eine effektive digitale Transformation nicht ohne IT-Transformation erfolgen kann. Ein Unternehmen, das seine IT-Infrastruktur transformiert, ist nicht mehr von starren, manuellen, isolierten Legacy-Technologien abhängig. Es verzeichnet eine Steigerung der IT-Betriebsgeschwindigkeit, Effizienz, Skalierbarkeit und Wirtschaftlichkeit: Aufgaben werden automatisiert, Prozesse rationalisiert und Ressourcen freigesetzt. Diese IT-Verbesserungen unterstützen eine umfangreichere digitale Transformation, mit der das Unternehmen in der heutigen digitalen Wirtschaft bestehen kann. Es übertrifft seine Mitbewerber in Sachen Innovation, Vordenken und Geschwindigkeit und wird letztendlich selbst Disruptor statt Leidtragender.
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     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: Aug 14, 2018
Ihr Unternehmen muss womöglich Dutzende von Initiativen gleichzeitig im Auge behalten – das bedeutet aber nicht, dass Sie Dutzende von separaten Speicherlösungen benötigen, um diese Aufgabe zu bewältigen. Zur Reduzierung der Komplexität kann Ihr Unternehmen Speicherlösungen einsetzen, die mehrere Aufträge ohne Performanceverluste gleichzeitig verarbeiten können. Wenn Sie zum Beispiel ein Ladengeschäft und einen Onlineshop betreiben, sollten Sie Kundendaten aus beiden Quellen abrufen können, ohne dabei die Performance der transaktionalen Datenbank zu beeinträchtigen. Zu diesem Zweck wurde das All-Flash- Speicherarray Dell EMC™ SC5020 entwickelt.
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     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: Aug 14, 2018
Das Dell EMC All-Flash-Speicherarray SC5020 verarbeitete transaktionale Datenbank-Workloads und Data-Mart-Importe besser als eine HPE-Lösung, und das ohne Performanceeinbußen. Mit dem All-Flash-Speicherarray Dell EMC™ SC5020 können Unternehmen mehr Kundenbestellungen pro Minute verarbeiten und Zeit sparen, während gleichzeitig Daten importiert werden.
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     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: Aug 14, 2018
Ihr Unternehmen muss womöglich Dutzende von Initiativen gleichzeitig im Auge behalten – das bedeutet aber nicht, dass Sie Dutzende von separaten Speicherlösungen benötigen, um diese Aufgabe zu bewältigen. Zur Reduzierung der Komplexität kann Ihr Unternehmen Speicherlösungen einsetzen, die mehrere Bestellungen ohne Performanceverluste gleichzeitig verarbeiten können. Wenn Sie zum Beispiel ein Ladengeschäft und einen Onlineshop betreiben, sollten Sie Kundendaten aus beiden Quellen abrufen können, ohne dabei die Performance der transaktionalen Datenbank zu beeinträchtigen. Zu diesem Zweck wurde das All-Flash-Speicherarray Dell EMC™ SC5020 entwickelt.
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     Dell PC Lifecycle
By: Persicope Data     Published Date: Mar 07, 2018
Some brands are great at connecting with new audiences. They might have a killer marketing campaign, demonstrably fulfill a gap in the marketplace, or just have that certain “it factor.” Being able to get new customers on board can lead to fantastic short-term financial gains.
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     Persicope Data
By: Dell EMC     Published Date: Nov 26, 2018
Die Dell EMC Technologie für die digitale Fertigung nutzt Workstation-, HPC- und Speicherfunktionen, die zu besseren Produkten sowie effizienteren Design- und Produktionsprozessen führen und sich an rasch ändernde Kundenpräferenzen anpassen. Das Erheben, Zusammenstellen und Verarbeiten von immer mehr Daten im gesamten Ökosystem, von der Produktmodellierung bis hin zu After- Sales-Trends, machen die digitale Fabrik zu einer wichtigen und erforderlichen Realität in der Fertigungslandschaft. Erfahren Sie mehr über Dell-Lösungen von Intel® Xeon® processors
Tags : 
     Dell EMC
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