bmc esm

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By: BMC ESM     Published Date: Nov 09, 2009
Through savings generated by improvements in operational efficiency you can continue to fund the IT improvements your business needs. Read a short overview of how BMC Solutions drive operational efficiency.
Tags : bmc esm, operational efficiency, productivity, roi, service management, bsm
     BMC ESM
By: BMC ESM     Published Date: Nov 09, 2009
In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations - every time. Download the ebook.
Tags : bmc esm, service automation, utility computing, business service management, itil, roi, server compliance
     BMC ESM
By: BMC ESM     Published Date: Mar 01, 2009
Free utility finds the fragmentation that's crippling your network! New Disk Performance Analyzer for Networks 2.0 takes the guesswork out of tracking networked system performance. This revolutionary utility scans networked systems' performance from one single access point. It equips administrators with an arsenal of performance data, so they can zero in on systems' fragmentation and slows. This second edition comes with a series of improvements which afford users more control and flexibility. Systems can be selected from the Active Directory or IP Address. And this cutting-edge tool supports custom grouping. So, repeated scans are easy to set up and run. Performance reports can also be scheduled for off-peak hours. Results will be automatically sent to your e-mail address. Performance reports are now exported to a MicrosoftT SQL database for easy sorting and querying. Don't let low-functioning systems go unnoticed. Get Disk Performance Analyzer for Networks 2.0 free now!
Tags : it management
     BMC ESM
By: BMC ESM     Published Date: Jul 17, 2009
Listen to this conversation with Doug Mueller to learn how standards and processes have evolved to bring us the service desk of today and tomorrow. Discover what changes in direction surprise even Doug as he builds architecture for efficient service desks. Doug's enthusiasm for taking the service desk to the next level is noticeable in this podcast, and you just might come away with some new perceptions of the service desk of the future.
Tags : service desk, architecture, podcast, cto, bmc, podcast, customer service levels, outsource, service, service management, mobile computing, customer service, enterprise applications
     BMC ESM
By: BMC ESM     Published Date: Jul 17, 2009
Join us as we talk with Atwell Williams, Solutions Architect for the Office of the CTO at BMC Software. Get insights into where to start when building and managing a CMDB and find out how to define what "done" looks like. Learn whether a bottom-up or a top-down approach will work best for you, hear important tips for training your team, and get some great practical advice from one of BMC's experts.
Tags : bmc, software, cto, solutions architect, cmdb, project, team, organization, implementation, successful team, project management, stage 4, configuration management database, it management, data management
     BMC ESM
By: BMC ESM     Published Date: Jul 17, 2009
Are you looking for new inspiration to move forward with ITIL in these tough economic times? Join us as we talk with Erin Casteel, Solutions Architect with BMC Software and draw on Erin's wealth of experience as an ITIL consultant for tips on leading change in the organization. Learn how you can avoid reinventing the wheel, what it really means to sell ITIL in the organization, and why it pays to find opportunities in crises.
Tags : itil, bmc, tough times, economy, organization, software, iso, architecture, change, crises, recession, cost cutting, strategy, itil adoption, it infrastructure library
     BMC ESM
By: BMC ESM     Published Date: Jul 17, 2009
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress.
Tags : itil, it infrastructure library, bmc, bmc software, it environment, integration, business objectives, configuration management database, cmdb, business service management, bsm, mean time to repair, mttr, roi and value on investment, voi, it management
     BMC ESM
By: BMC ESM     Published Date: Jul 17, 2009
If your enterprise has multiple service desks in different geographies using disparate, disjointed tools and supporting diverse but possibly overlapping constituencies, you may be wasting hundreds of thousands of dollars every year. Service desk consolidation is a proven strategy for eliminating that waste.
Tags : service desk, consolidation, bmc, bmc software, itil, it infrastructure library, service, business service management, bsm, cobit, it management
     BMC ESM
By: BMC ESM     Published Date: Jul 22, 2009
Join us as we talk with Atwell Williams, Solutions Architect for the Office of the CTO at BMC Software. Get insights into where to start when building and managing a CMDB and find out how to define what "done" looks like. Learn whether a bottom-up or a top-down approach will work best for you, hear important tips for training your team, and get some great practical advice from one of BMC's experts.
Tags : bmc, software, cto, solutions architect, cmdb, project, team, organization, implementation, successful team, project management, stage 4, configuration management database
     BMC ESM
By: BMC ESM     Published Date: Jul 22, 2009
If your enterprise has multiple service desks in different geographies using disparate, disjointed tools and supporting diverse but possibly overlapping constituencies, you may be wasting hundreds of thousands of dollars every year. Service desk consolidation is a proven strategy for eliminating that waste.
Tags : service desk, consolidation, bmc, bmc software, itil, it infrastructure library, service, business service management, bsm, cobit
     BMC ESM
By: BMC ESM     Published Date: Jul 22, 2009
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress.
Tags : itil, it infrastructure library, bmc, bmc software, it environment, integration, business objectives, configuration management database, cmdb, business service management, bsm, mean time to repair, mttr, roi and value on investment, voi
     BMC ESM
By: BMC ESM     Published Date: Jul 22, 2009
Listen to this conversation with Doug Mueller to learn how standards and processes have evolved to bring us the service desk of today and tomorrow. Discover what changes in direction surprise even Doug as he builds architecture for efficient service desks. Doug's enthusiasm for taking the service desk to the next level is noticeable in this podcast, and you just might come away with some new perceptions of the service desk of the future.
Tags : service desk, architecture, podcast, cto, bmc, podcast, customer service levels, outsource, service, service management, mobile computing, customer service
     BMC ESM
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