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By: SAP     Published Date: Dec 04, 2015
In May of 2015, CFO Research conducted a global survey of senior finance executives at large companies, seeking to better understand how finance leaders aspire to support business decision makers in the pursuit of value creation—and how leading-edge financial planning and business analysis capabilities factor into those aspirations. This report is based on 335 survey responses from senior finance executives at companies with more than US$500 million in annual revenues, representing a broad range of company segments.
Tags : financial planning and analysis, fp&a, finance leaders, business decision makers, business analysis capabilites
     SAP
By: Pega     Published Date: Apr 04, 2016
Technology is empowering today’s consumers like never before. Consumers are getting used to buying, communicating and interacting with service providers whenever and however they want. Downtime is unacceptable and as a result broadband and telco providers are constantly put to the test with regards to customer service. There is an enormous disconnect between what customers expect and what broadband and telco providers are actually providing. All customers want to be understood as individuals, but this need is not always being met. Moving forward, broadband and telco providers need to differentiate themselves and provide innovative solutions in order retain as well as gain new customers. It is no surprise that nearly half of broadband/Telco providers believe customer service is a critical competitive differentiator. Download this research study and learn how broadband and telco providers can improve customer service.
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     Pega
By: Atlantic Broadband Business     Published Date: Apr 30, 2018
In order to maintain their commitment to customer service, Girard Toyota looked to upgrade their outdated phone system. The antiquated system they were using was not only costly to maintain, but also inhibited their efficiency — inbound calls were not answered in a timely fashion, and when they were, the hold times were much too long. Calls were not being transferred to the correct representatives, causing frustration for both new and existing customers. The entire customer experience was negatively impacted, threatening to cost the company revenue and its prized reputation for superior customer service.
Tags : girard, toyota, atlantic, broadband, business, solutions
     Atlantic Broadband Business
By: Atlantic Broadband Business     Published Date: Apr 30, 2018
Innovative technology continues to transform how business is done for small and large businesses alike. With technology and communication trends moving faster than ever before, it’s important to take advantage of these trends to keep the way we communicate with our employees, clients and coworkers current and seamless. Having an efficient communication system not only enables employees to be productive, but it ultimately leads to improving businesses’ bottom lines.
Tags : business, voice, solutions, organization, employees
     Atlantic Broadband Business
By: Atlantic Broadband Business     Published Date: Jul 30, 2018
From professional services and hospitality to healthcare and retail, businesses thrive when they have fast, reliable Internet connections. You need reliable connections to send sales transactions, upload files, transmit payroll data, and take advantage of cloud-based applications for sales, finance, and shipping. Then remember all of the different devices in your office – like mobile phones, wearables, tablets, and even desktop phones – and the need becomes even greater.
Tags : atlantic broadband, transmit, data, payroll, cloud, data
     Atlantic Broadband Business
By: CompHealth     Published Date: Oct 10, 2013
Employee engagement is a very broad area. In this white paper, we focus on ways engagement can affect your performance, the performance of your team and the way you feel about your job.
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     CompHealth
By: SugarCRM     Published Date: Feb 04, 2016
SugarCRM has leveraged IBM and other strategic partnerships to broaden its omnichannel appeal to enterprises, making Sugar a strong alternative to Salesforce.com, Microsoft, Oracle and SAP. Learn how SugarCRM's four-pillar strategy enables businesses to create extraordinary customer experiences.
Tags : sugarcrm, ecosystem, ibm, strategic partnerships, omnichannel capabilities, salesforce.com, customer experience
     SugarCRM
By: EMC Converged Platforms     Published Date: Oct 22, 2015
Old Dutch Foods, known for its broad selection of snack foods in the midwest United States and Canada, was struggling to get the right products to the right places at the right time. Its data center included outdated physical servers, and batch processing meant that inventory would not be updated until the end of the day as opposed to real time. In addition, recovering from power outages and disk failures could frequently take up to two weeks. To modernize its data center, Old Dutch Foods invested in EMC Converged Infrastructure. The fast and easy deployment of two VCE VBlock® systems running JD Edwards, MS Exchange, mobile device apps, and operation of a backup site with replicated applications and data. This enhanced the IT department's responsiveness to the business, allowed them to shift to real-time inventory, and reduced CapEx and OpEx costs. Operations were simplified by reducing person-hours needed for infrastructure maintenance by 75 percent.
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     EMC Converged Platforms
By: Pega     Published Date: May 24, 2016
Technology is empowering today’s consumers like never before. Consumers are getting used to buying, communicating and interacting with service providers whenever and however they want. Downtime is unacceptable and as a result broadband and telco providers are constantly put to the test with regards to customer service. There is an enormous disconnect between what customers expect and what broadband and telco providers are actually providing. All customers want to be understood as individuals, but this need is not always being met. Moving forward, broadband and telco providers need to differentiate themselves and provide innovative solutions in order retain as well as gain new customers. It is no surprise that nearly half of broadband/Telco providers believe customer service is a critical competitive differentiator. Download this research study and learn how broadband and telco providers can improve customer service.
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     Pega
By: CA Technologies     Published Date: Aug 26, 2016
Many breaches happen because of compromised privileged user accounts. Risks spread like wildfire in the dynamic traditional, virtualized and cloud environments common in enterprises today. One improperly authorized privileged account can cause widespread and irreparable damage to an organization’s infrastructure, intellectual property and brand equity, leading to sudden drops in market value, broad organizational disruption and costly compliance penalties. Effectively managing privileged access across your hybrid enterprise is an imperative to reducing security and compliance risks.
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     CA Technologies
By: CA Technologies     Published Date: Apr 06, 2017
Privileged credentials have served as a major attack vector in the successful execution of many breaches. Protecting privileged access is an imperative to successfully defend an organization from a breach and is a core requirement of multiple compliance regimes. CA Privileged Access Management helps drive IT security and compliance risk reduction and improves operational efficiency by enabling privileged access defense in depth—providing broad and consistent protection of sensitive administrative credentials, management of privileged identity access and control of administrator activity.
Tags : it security, security breach, it infrastructure, cyber crime, risk management, password management, incident response, audits, user authentication
     CA Technologies
By: CA Technologies     Published Date: Apr 06, 2017
CA Privileged Access Manager (PAM) is a well-integrated suite that provides a comprehensive solution for privileged identity management in physical and virtual environments. CA PAM enables centralized control and management of privileged user access to a broad range of servers, network devices and applications.
Tags : security information, security management, event management, system security, system management, risk management, security infrastructure, it infrastructure, privilege management, system authentication
     CA Technologies
By: Silver Peak     Published Date: Apr 12, 2016
This white paper reveals how with an SD-WAN, enterprises can improve the resiliency of their WAN, dynamically balance traffic across multiple paths and increase application performance.
Tags : wan, connectivity, wide area network, data, sd-wan
     Silver Peak
By: Silver Peak     Published Date: Aug 18, 2016
Silver Peak in conjunction with IDG Connect conducted an official survey of 160 mid-market and enterprise companies to determine the true adoption of Software Defined WANs (SD-WAN).
Tags : sd-wan, software defined wans, broadband sd-wan, cloud, security, agility
     Silver Peak
By: Silver Peak     Published Date: Aug 18, 2016
The Infographic summarizes the results of a recent survey conducted by Silver Peak and IDG Connect asking 160 IT enterprise professionals about the adoption of SD-WAN.
Tags : sd-wan, software defined wans, broadband sd-wan, cloud, security, agility
     Silver Peak
By: Skillsoft     Published Date: Apr 27, 2015
To compete in today’s global marketplace, employees at every level of your organisation need to understand the risks associated with a broad spectrum of compliance issues and feel empowered to make the right decisions - even when no one is watching.
Tags : skillsoft, conduct programme, compliance training programme, workplace, risk, compliance issues, culture of workplace, elearning, learning management system
     Skillsoft
By: Juniper Networks     Published Date: Oct 25, 2017
The broad adoption of the next generation of cloud, mobile, M2M, and big data applications is having profound impacts on IT and network infrastructures. Compared to traditional applications, these applications have much shorter life cycles. You must be able to spin them up, spin them down, and grow and shrink them on demand. Furthermore, you must be able to move these application workloads within a data center or across geographically distributed data centers, resulting in increased management complexities.
Tags : data management, data system, business development, software integration, resource planning, enterprise management, data collection
     Juniper Networks
By: SolidFire_NetApp     Published Date: May 10, 2016
Quality of service (QoS) is a critical enabling technology for enterprises and service providers wanting to deliver consistent primary storage performance to business-critical applications in a multi-tenant or enterprise infrastructure. The type of applications that require primary storage services typically demand greater levels of performance than what is readily available from traditional storage infrastructures today. However, simply providing raw performance is often not the only objective in these use cases. For a broad range of business-critical applications, consistent and predictable performance are the more important metrics. Unfortunately, neither is easily achievable within traditional storage arrays.
Tags : storage management, performance management, best practices, application integration, technology, business intelligence, storage
     SolidFire_NetApp
By: Juniper Networks     Published Date: Oct 19, 2015
Customers looking to cloud technologies for better application agility and more efficient support of their entire IT operations are finding that broader use of virtualization across hardware is fundamental to achieving these goals.
Tags : juniper, software, data center, cloud, vmware, application agility, networking, it management
     Juniper Networks
By: ThingWorx     Published Date: Dec 02, 2015
The evolution of products into intelligent, connected devices— which are increasingly embedded in broader systems—is radically reshaping companies and competition.
Tags : thingworx, network, manufacturing, intelligent device, product, networking, security
     ThingWorx
By: Schneider Electric     Published Date: Mar 28, 2019
Attracting Investors Webinar: With more than $18 billion in M&A activity in the first half of last year alone, the colocation industry is riding the bubble of rapid growth. Colocation data center providers are being evaluated by a wide range of investors, with varying experience and perspectives. Understanding the evaluation criteria is a critical competency for attracting the right type of investor and investment to your colocation business. Steve Wallage, Managing Director of Broad Group Consulting, has led more than 30 due diligence projects and will discuss specific areas of focus including assessment of financials, management, customers, business plan, competitive positioning and future strategy and exit. By attending this presentation colocation providers will: • Hear how investors are assessing colocation providers • Understand different types of investor strategy and positioning • Explore actual case studies –success stories as well as examples where investors walked away • Walk away with a greater understanding of how to not only attract investment, but the right type of investor to propel their business growth
Tags : investors, schneider electric, - colocation provider, attracting investors, colo data center
     Schneider Electric
By: Schneider Electric     Published Date: Apr 02, 2019
Organizations need resilience in the face of an increasingly broad and unpredictable risk landscape. This is especially true when it comes to energy and sustainability. Investors and customers alike recognize the effects of climate change and other factors that increase volatility. And the pressure these and other groups are applying to drive change can no longer be ignored.
Tags : economic growth, schneider electric
     Schneider Electric
By: mindSHIFT     Published Date: Nov 29, 2007
mindSHIFT has extended its service capabilities to include software-as-a-service as well as managed IT services, and is a "compelling solution" for small and medium-sized organizations seeking a strategic source to meet their IT and business needs.
Tags : saas, managed it, outsourcing, vendor selection, tco, voip, ip telephony, managed services, software as a service, mindshift, it management
     mindSHIFT
By: Akamai     Published Date: Mar 10, 2012
This whitepaper gives a broad overview of the ways in which Akamai can help organizations bolster the security of their Web-based assets, with capabilities ranging across the application, network, and DNS layers, as well as solutions focused on Distributed Denial of Service (DDoS) mitigation and business continuity.
Tags : security, internet security, website security, online security, cloud based security, computer security, distributed denial of service, ddos, ddos security, sql injection security, malware, malware protection, malware security, anti phishing, botnets, web application firewall, firewall, compliance, hacker, hacktivism
     Akamai
By: Workday Nordics     Published Date: Feb 01, 2019
"New research reveals there’s a digital disconnect in many organisations – with the gap widening between the needs of digital leaders, and the ability of core business systems to support broader digital transformation programmes. Several critical challenges include: • 80% say they can’t integrate new digital solutions with existing finance and HR processes, or it requires effort to do so • 80% say they can’t get real-time forecasts and dashboards, or it requires effort to do so • 80% say they find it difficult or impossible to adapt finance and HR processes to new requirements Download now to learn how you can successfully drive digital transformation at scale – and avoid the dreaded digital deadlock. "
Tags : workday, workforce technology, digital strategy
     Workday Nordics
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