business services

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By: CA Technologies     Published Date: Jan 06, 2014
This report presents new research into the use and benefits of IAM and the relationship it has with these three drivers. The research is based on over three hundred interviews with senior IT managers in medium sized to large organisations in a range of business sectors across Europe. The report should be of interest to anyone wanting to better serve all types of users, whilst still keeping control over applications and data.
Tags : mediacom, digital identities, open business, business growth, access management, identity management, iam, open interaction
     CA Technologies
By: CA Technologies     Published Date: Jan 08, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
Tags : ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience
     CA Technologies
By: CA Technologies     Published Date: Jan 15, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
Tags : ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience
     CA Technologies
By: CA Technologies     Published Date: Jan 15, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
Tags : ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience
     CA Technologies
By: newScale     Published Date: Jan 30, 2008
Demand for IT services is outpacing the growth of IT budgets. The business constantly requests new services, requires higher service levels, and expects more consistent service delivery. With supply constrained, the only solution is to manage this demand more effectively. The new version of ITIL prescribes essential changes to help IT and the business tackle this difficult task.
Tags : service, service management, service catalog, newscale, itil, service catalog, service catalogue, itil service catalogue
     newScale
By: CA WA     Published Date: May 12, 2008
Emerging information technologies like composite and multi-tier applications, service oriented architectures (SOA), virtualization, grid and cluster computing, and Web Service-based application delivery create an extraordinary opportunity for IT managers. With these dynamic technologies, they can provide business owners with IT services that are extremely flexible and agile, driving a more dynamic and competitive business.
Tags : ca wa, workload automation, roi
     CA WA
By: CA WA     Published Date: May 12, 2008
CA services can help you realize the value of your CA Workload Automation solution more quickly while reducing the overall costs of ownership. We can help you architect, deploy and establish a CA Workload Automation solution that meets your automation needs and business objectives. CA also provides training to improve the productivity of your staff and ongoing support to maximize the value of your software product investment.
Tags : web services, soa, service oriented, ca wa, workload automation, ca services
     CA WA
By: F5 Networks Inc     Published Date: Mar 30, 2018
Until recently, security teams for organizations in many industries believed they didn’t need to worry about DDoS attacks, but the latest data from the Verizon 2017 Data Breach Investigations Report indicates that businesses of all sizes in nearly every industry run the risk of being attacked.¹ IoT devices are increasingly compromised, recruited into botnets, and offered up by their creators as for-hire DDoS services. Additionally, there are numerous DDoS tools and services that are easily accessible and easy to use, even for the untechnical novice.
Tags : protection, ddos, security, reporting, organization, device
     F5 Networks Inc
By: ServiceNow     Published Date: Aug 24, 2011
Read on to discover how modern IT organizations transform to achieve IT 3.0.
Tags : collaboration, support, service, business, information technology, enterprise, process, social it
     ServiceNow
By: Kofax     Published Date: Oct 21, 2011
The challenge: Improve service while reducing costs
Tags : kofax, business, finance, financial services, bank, cost reduction, service improvement
     Kofax
By: Red Hat     Published Date: Dec 15, 2015
Bayer Business Services, the Bayer Group’s global competence center for IT and business services, was looking for a way to reduce costs while maintaining the quality of its mission-critical SAP infrastructure.
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     Red Hat
By: Red Hat     Published Date: Dec 15, 2015
Achieving a truly innovative IT architecture requires both renovating the core of your IT and adopting new deployment models that speed up the delivery of new business services. Red Hat has infrastructure solutions for both traditional and agile workloads.
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     Red Hat
By: Delphix     Published Date: Jun 27, 2014
Making your IT organization more elastic and efficient is hard. Doing it while staying in compliance with regulations is even harder. Download this white paper to learn how your IT organization can accelerate business, introduce new services, and reach new markets, all while staying in compliance.
Tags : mitigation, time to value, regulations, organization, new markets, compliance, networking, it management
     Delphix
By: Polycom     Published Date: Mar 07, 2018
The combination of Skype for Business and Polycom systems provides a scalable solution suitable for businesses of different sizes. There are different Skype for Business packages and Polycom systems available to suit any budget or collaboration requirement. These solutions can provide a flexible infrastructure for meetings of two people or events of up to 10,000 participants located anywhere in the world. Skype for Business offers a clear migration path from Microsoft Lync or Skype to protect investment for organizations with existing installations. For growing businesses or organizations that are new to collaboration, the partnership of Skype for Business and Polycom provides the portfolio and the flexibility to add features and services to suit changing collaboration needs or scale capacity in line with business growth.
Tags : skype, business, polycom, infrastructure, meeting, enterprise
     Polycom
By: HP     Published Date: Feb 02, 2015
Many businesses continue to rely on outdated IT infrastructures to run the extremely demanding workloads of today. Not surprisingly, these businesses are facing increasing complexity and challenges. However, by taking the important step to adopt next generation infrastructure hardware, leading organizations are gaining a great opportunity to meet the challenges of these workloads with a reliable and optimized environment that delivers the services that customers demand, and brings significant benefits and returns on investment.
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     HP
By: Equinix     Published Date: Oct 27, 2014
The businesses that thrive amid fluctuating technology demands are not only keeping a finger on the pulse of current trends, they have the infrastructure in place to handle whatever changes might come. And they’re doing so by treating their data centers as a strategic asset—a hub from which providers and performance can all stem. Are you ready for what’s next? According to analyst forecasts and IT executives, the five key trends affecting our state of technology are mobility, consumer technology, cloud services, hyperdigitization and globalization. In the following pages, you’ll learn how these bgtrends are affecting current networks, and why a strategic data center is key to not only surviving, but thriving, today and in the future.
Tags : data center, enterprise, cloud, experience, hybrid, performance, strategy, interconnectivity
     Equinix
By: Cox Communications     Published Date: Nov 10, 2014
Business phone systems may not attract the same attention or achieve the same acclaim that computers, smart phones and tablets regularly receive. You won’t hear of too many publicized conferences or Twitter trends but that does not negate their importance.
Tags : twitter, evolving features, business phone service, cox, functionality
     Cox Communications
By: Cox Communications     Published Date: Nov 10, 2014
One of the most fundamental aspects of marketing your business is having the right technology in place, And at the forefront of your technology hub should be a reliable phone service. Having a dependable phone network your company can is vital in more ways that one. Even in today's world of competing technology and emerging tech-trends, a proper phone system is the link that enables you to connect with anyone, from co-workers down the hallway to the business partner on the other side of the globe.
Tags : tech-trends, voip, pbx, hosted pbx, sip, ports, did, pots
     Cox Communications
By: MarkLogic     Published Date: Jun 19, 2017
Integrate your data silos to finally navigate the data maze. This comprehensive white paper addresses a key element in any GRC program: regulatory compliance. Download this paper to learn about the costs, current practices, and associated risks. We’ll also recommend a technologically-enabled approach and highlight its main business benefits for financial services, insurance, and energy companies. Overview Executive Summary Compliance Requirements A Recommended Approach Business Benefits Regulatory Compliance Solution Architecture Related Materials
Tags : banking, financial services, data management, silos, data strategy, transparency, data governance, regulation
     MarkLogic
By: MarkLogic     Published Date: Jun 21, 2017
Remember Y2K – the IT “problem” that should have brought businesses to a screeching half? Despite the hype, the preparation led to widely documented business benefits and uncovered new opportunities that transformed organizations worldwide. Similarly in today’s highly regulated Financial Services industry, enabling GRC by integrating data from silos can be the driver for future business use cases like machine learning and anti-fraud detection services. GRC can be your catalyst for new opportunities. Listen in as our panel of financial services experts discuss the keys to reinventing your data strategy. We’ll cover: How to align your GRC strategy with a business transformation agenda How to ensure your organization’s approach to data management isn’t just a one-off solution, but a comprehensive one adaptable to changing regulations How to navigate the increasing regulatory demands for granular data security How to turn your compliance spend into new opportunities to earn revenue
Tags : banking, financial services, data management, silos, data strategy, transparency, data governance, regulation
     MarkLogic
By: MarkLogic     Published Date: Jun 21, 2017
Global financial organizations are facing increasing demands from the business for more granularity, transparency, reporting and security. If you’re on the IT side, you know this adds a different set of ‘mores’ to the equation: More duplication, delays, and people. What’s the net-net? More cost and more risk. You can balance the scales to satisfy those demands. And it starts with thinking differently about data management. Our financial services technology experts will explore the implications of governance, risk and compliance (GRC) imperatives. You’ll learn: • Why data is at the heart of an effective and dynamic GRC strategy • Why technological capabilities used to enable standard GRC programs can reduce transparency and prevent you from gaining a holistic view of your data • A new approach to data can provide the business with complete transparency • Review a sample regulatory reporting architecture Stop burning time on tooling — and start building a dynamic GRC strategy that can
Tags : banking, financial services, data management, silos, data strategy, transparency, data governance, regulation
     MarkLogic
By: ServiceNow     Published Date: Mar 24, 2015
Decision makers at many organizations question the investments made in IT. This is often because they don’t fully understand the value delivered by IT service management (ITSM) or by compliance with recommended best practices such as those defined by the IT Infrastructure Library or ITIL®. This often pressures CIOs to demonstrate the value of IT to the business. Learn how creating a great service catalog can help alleviate these pressures and why many consider it to be fundamental to any IT improvement initiative. An effective service catalog enables IT to deliver business services that are more customer and service focused, which results in higher customer satisfaction, provides standardization and consistency and increases IT visibility across the organization.
Tags : it visibility, it service management, compliance, it infrastructure, business services, it visibility, it management, enterprise applications
     ServiceNow
By: ServiceNow     Published Date: Mar 24, 2015
Your enterprise needs the ability to identify all duplicative or outmoded IT and business applications, services and other resources, and then to consolidate those worth keeping, migrate those worth updating, and retiring the rest. And that consolidation delivers multiple business benefits. Key among these: a single interface to multiple tools and resources, and more agile global operations. With the right practices, policies and technology platform, your enterprise can accomplish these goals in ways that accelerate growth, cut costs and complexities, and enhance competitiveness.
Tags : consolidation, business transformation, single interface, business applications, business benefits, it management, enterprise applications
     ServiceNow
By: ServiceNow     Published Date: May 21, 2015
Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive – any disruption has a major financial and customer impact. Download this study to learn more about ServiceNow’s ServiceWatch and how it can help your organization prevent outages that could lead to: • Lost revenue • Lost employee productivity • Lost customers
Tags : servicenow, applications, databases, cloud, virtualization, it management
     ServiceNow
By: ServiceNow     Published Date: May 21, 2015
Insurance Giant Allstate Corporation, like many companies, found it persistently challenging to maximize the value of the IT services it delivers to employees and customers. So they turned to ServiceNow’s cloud-based IT Service Management(ITSM) solution. Since deployment in 2013, Allstate has levered ServiceNow to: • Improve IT state productivity levels in incident and change management operations • Improve how incident –related data flows through the organization and, ultimately influencing decision making for the better of the business Download this case study to learn more about how ServiceNow transformed Allstate’s IT services.
Tags : cloud-based, allstate, servicenow, management solutions, it management
     ServiceNow
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