business technology

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By: Datastax     Published Date: Aug 23, 2017
A holistic approach to using customer data to enable data-driven decisions for attracting, retaining, and delivering value through customer experience is what is going to drive many business initiatives over the next 12-month period. Though they each have varying degrees of capability to transform their customer experience applications and remain continuously available no matter what is critical to their success. Companies surveyed are eager to deliver a great customer experience and capture market share, but many CX journeys are hindered by business unit siloes, insufficient budget, and technical challenges. The responses provide key insights into the business priorities, challenges, and data technology needs of companies embarking on or in the midst of their CX journey.
Tags : datastax, customer data
     Datastax
By: Epicor     Published Date: Aug 18, 2017
More than ever, businesses are considering a cloud solution for their enterprise resource planning (ERP) deployment over an on-premises system. Cloud technology appeals to these companies because updates and fixes occur automatically with little or no effort from internal IT staff, and because cloud-based solutions provide access to real-time data from anywhere. Employees want tools that make it easier for them to complete everyday tasks and make informed decisions that help the business grow. Aberdeen’s research report, “Top Performers Know It’s Time to Migrate to Cloud ERP: Here’s Why and How,” uncovers the reasons successful companies are choosing cloud over on-premises ERP models. Download this SmartBite for a quick look at the report’s highlights.
Tags : erp software, enterprise resource planning software, saas, cloud erp, epicor erp
     Epicor
By: Dell EMC     Published Date: Aug 17, 2017
Digital Transformation is the reinvention of business activities, processes, competencies, and models that fully leverage current and future digital technologies. In today’s dynamic business environment, organizations across the board are tasking IT to accelerate efforts to deliver a unique and compelling customer experience. At the same time, IT organizations are adopting new approaches in order to better serve organizational goals. Organizations are adopting cloud technology to drive agility, efficiency, and effectiveness to become more productive today, and to help ensure they can easily meet future objectives.
Tags : digital transformation, it transformation, customer experience, cloud technology
     Dell EMC
By: Akamai Technologies     Published Date: Aug 17, 2017
APIs are the unseen language of the Internet. They power digital transformation across industries by allowing applications to talk to one another and operate as crucial backend services to websites and mobile apps. As a dynamic and somewhat hidden technology, it can be challenging to find detailed information about the API space. We combined findings from our recent API survey of business leaders from over 400 leading technology companies with industry data to compile four need to know facts about APIs.
Tags : api, mobile app, technology, backend service
     Akamai Technologies
By: Google Cloud     Published Date: Aug 17, 2017
"A recent survey conducted by MIT Technology Review Custom and Google Cloud reveals that while the majority of businesses are struggling to apply machine learning, others are hard at work developing strategies for the technology — and are already realizing genuine ROI."
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     Google Cloud
By: Polycom     Published Date: Aug 16, 2017
"40% of Skype for Business customers are now using the platform for voice communication, and many of these customers are now considering complementing the deployment with or shifting to Microsoft’s cloud suite, Office 365. When migrating to Office 365 cloud voice, customers should evaluate whether their existing audio devices are compatible or whether new technology will be needed. If you’re thinking about making the switch to cloud voice, download the report for the 5 Key Considerations when Choosing Technology for Use with Office. 365. "
Tags : polycom, office 365, cloud, voice, skype
     Polycom
By: Marketo     Published Date: Aug 10, 2017
So why is a MarTech stack so critical to success? At its base, a strategic MarTech stack is how you can efficiently and effectively stay connected to your buyers. And that is critical when you consider that businesses are competing on customer experience. In fact, a Harvard Business Review study, “Designing a Marketing Organization for the Digital Age,” described marketing technology as essential to creating agile and fluid structures and driving customer engagement. Teams that use marketing technology understand that by doing so, they can gain better insights into the unique relationships and connections with their customers and prospects.
Tags : martech, marketing technology, customer engagement, customer experience
     Marketo
By: Proofpoint     Published Date: Aug 10, 2017
BEC attacks are a growing threat to businesses because they prey on vulnerabilities that can’t be patched: people. That’s why employee training, financial controls, and especially technology are the keys to a strong defense and timely response. You need need a solution that does not solely depend on reputation and basic email filtering. With granular controls, advanced email solutions can identify and quarantine impostor emails before they reach an employee’s inbox.
Tags : security awareness, social engineering, impostor emails, email flags, financial institution, bec threats, suspicious messages
     Proofpoint
By: Google     Published Date: Aug 09, 2017
The business world’s focus on machine learning (ML) may seem like an overnight development, but the buzz around this technology has been steadily growing since the early days of big data.
Tags : machine learning, big data, analytics, data analytics
     Google
By: Juniper Networks     Published Date: Aug 08, 2017
Business is changing fast. Even companies that believe they have a competitive edge today are at risk of falling behind. Information Technology (IT) keeps businesses booming, but it’s a stretch for busy executives to drop into the data center to ensure that server racks and network boxes are humming. Leadership is preoccupied with growing the customer base, keeping costs down, profitability and growth. At a time when disruptive products and services are the name of the game, it’s become clear that doing “enough” with your technology investment simply isn’t enough to survive.
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     Juniper Networks
By: Juniper Networks     Published Date: Aug 08, 2017
Cloud, social, big data, and the Internet of Things (IoT) are increasingly central to business decisions as the pace of digitization accelerates. The impact of software-defined networking (SDN), virtualization, and converged and hyperconverged infrastructure within the datacenter is substantial. These technologies add complexity but offer enticing opportunities for new business models, revenue streams, operating efficiencies, and agility that organizations must pursue if they want to remain competitive and viable. This pursuit requires businesses to keep up with current and emerging technologies and applications and transform the ways in which they conduct business. At the core of "keeping up" is an organization's datacenter strategy — with an associated technology and services strategy that will either create industry laggards or accelerate innovators.
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     Juniper Networks
By: Juniper Networks     Published Date: Aug 08, 2017
Business evolution and technology advancements during the last decade have driven a sea change in the way data centers are funded, organized, and managed. Enterprises are now focusing on a profound digital transformation which is a continuous adjustment of technology management resources to deliver business results, guided by rapid review of desired outcomes related to end clients, resources, and budget constraints. These IT transitions are very much part of the competitive landscape, and executed correctly, they become competitive differentiators and enable bottom line growth. These outcomes are driving data centers to virtualization, service-oriented architectures, increased cybersecurity, “big data,” and “cloud,” to name a few of the key factors. This is completely rethinking and retooling the way enterprises handle the applications, data, security, and access that constitute their critical IT resources. In essence, cloud is the new IT.
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     Juniper Networks
By: Juniper Networks     Published Date: Aug 03, 2017
Agility creates more opportunities for new business and stronger bottom lines. Research from more than a half-dozen experts supports it all. What makes Uber’s and Airbnb’s network infrastructures unique The top factor shaping network strategies today Research from industry experts including Gartner and McKinsey
Tags : business agility, data usage, network infrastructure, information technology
     Juniper Networks
By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
If you’re a small-to-midsized business (SMB), you know that you’re operating in a fast-paced, ever-changing business environment. Customers want their demands met instantly, and increasing competition multiplies the pressure you’re under. If you can’t deliver, you can be sure somebody else will. Fortunately, the technology landscape is changing the way you do business. Mobility, social media, and Big Data are leveling the playing field and making it possible for companies like yours to access more sophisticated technology, reach bigger audiences, target their messages, and innovate in their offerings. Yet nothing has changed the landscape so much as the cloud.
Tags : business environment, business management, social media, information technology, data security
     Hewlett Packard Enterprise
By: Brainshark     Published Date: Aug 02, 2017
It’s clear that sales enablement is widely recognized as a critical B2B function, with the number of dedicated sales enablement roles more than doubling over the past three years. But such an important job can become overwhelming without the right solution in place. You know technology is the key to ensuring maximum effectiveness. But how do you convince the decision maker and other key stakeholders to get on board with the investment? In this exclusive brief, you’ll learn 6 tips to help prepare and present your business case for sales enablement technology
Tags : b2b, sales technology, decision makers, sales
     Brainshark
By: Carbonite     Published Date: Aug 02, 2017
The risk and downtime associated with server migration have prevented many IT organizations from making the move to cloud. Some have valid concerns about cloud lock-in. Still, without cloud, IT teams are less agile, less flexible and less able to meet the demands of their business. With so much C-suite awareness of the cloud competitive edge, IT can no longer avoid taking this step. Carbonite DoubleTake™ Cloud Migration Center quickly and easily migrates physical, virtual and cloud workloads over any distance with minimal risk and near-zero downtime. The streamlined process automates 100 manual steps into five easy steps, automating everything from server discovery to target VM provisioning to the ultimate cutover. Using efficient real-time, byte-level replication technology, Cloud Migration Center creates a replica of the entire server being migrated and keeps it in sync with production systems. The migrated data can be validated without disrupting business operations, and downtime is
Tags : carbonite, cloud migration, automation, virtual workload, cloud workload
     Carbonite
By: Q2 eBanking     Published Date: Jul 30, 2017
To thrive in today’s marketplace, FIs can meet the mobile-first challenge by offering a unified digital experience and highly relevant offers while expanding digital-first design to mobile businesses. A technology partner like Q2 will help. We will help you execute with the speed, agility, and accuracy to meet today’s pace of change and offer the digital experience your consumer, business, or corporate users demand.
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     Q2 eBanking
By: Intel     Published Date: Jul 27, 2017
As organizations go through major business and technology changes, they will increasingly depend on digital platforms to deliver products and services. More than half of the organizations we spoke with said they would increase spending with their primary hosting and cloud service provider (CSP) in 2017, and individual quarterly plans for hosting and cloud services suggest that the growth in spending will be persistent.
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     Intel
By: Kronos     Published Date: Jul 26, 2017
Employees and managers face challenges and pressures each day that make work unnecessarily complex and unproductive. This complexity can stand in the way of achieving business goals and prevent employees from delivering the value they want to bring to the workplace. This Coleman Parkes and Workforce Institute at Kronos report highlights key findings and discusses the roles leadership, technology, and talent management play in optimizing workforce engagement for sustained competitive advantage. Learn about the challenges, opportunities, and costs of employee engagement — or lack thereof — in organizations today, and how small changes can go a long way toward engaging employees and ultimately drive business success.
Tags : efficiency, employee engagement, leadership, talent management, workforce
     Kronos
By: Kronos     Published Date: Jul 26, 2017
It’s time to think more strategically about your entire workforce. Learn the benefits of a unified approach to HCM and workforce management. In today’s competitive and rapidly changing business environment, sustained success requires a total HCM strategy that focuses on managing, engaging, and retaining your entire workforce — both hourly and salaried employees alike. It also requires a single, unified technology platform that enables managers to successfully execute on that holistic strategy for improved operational efficiency, higher employee engagement, and better business outcomes.
Tags : workforce, unified technology, operational efficiency, employee engagement, better business outcomes
     Kronos
By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
"Since a decade the market has seen an outburst of data. With Managing and Securing Data is Crucial. With 3.8 Billion mobile users and 24 Zetta bytes of data created, and 100% attacks that target username and password credentials, managing and securing data has become a crucial and the most critical aspect for almost every Business. Oracle’s SPARC M7 processor, with Oracle’s Software in Silicon technology, is the industry’s most advanced multi thread, multi-core processor with unique capabilities for information security. It sets the foundation for mission-critical cloud based server infrastructure with unprecedented levels of security, efficiency, and performance.
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     Oracle PaaS/IaaS/Hardware
By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
"It is very well understood that Business Enterprises today need to become more agile, meet new and increasing workload and security requirements, while reducing overall IT cost and risk. To meet these requirements and remain competitive many companies are turning to cloud computing. Companies thus need to formulate a strategy that can easily move them from traditional on-premises IT to private or public clouds. Oracle understand the need for IT organizations to move to cloud computing at the same time also recognizes that moving to the cloud is a multi-step journey that starts with standardization and consolidation of IT infrastructure and ends by moving applications and data to the cloud. The PDF is meant to help you gauge through the Oracle’s SPARC servers and give you an experience of simplified journey to the cloud by using the same technology for both cloud and on-premises deployments. No matter where your IT organization is on the journey to the cloud SPARC servers will be an i
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     Oracle PaaS/IaaS/Hardware
By: Workday     Published Date: Jul 19, 2017
The shift to SaaS is gaining momentum and there are clear business benefits that can be derived. To optimise success, transformation strategies need to encompass all elements of people, processes, technology and organisational design. Adopting SaaS technologies drives significant change to the way organisations operate – from business processes to support model design and company culture. The implications of cloud adoption and technical challenges such as integrations, data migration and configuration must be fully understood and addressed from the outset.
Tags : finance technology, communication processes, protocols, interaction management, relations, technology, cloud
     Workday
By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 18, 2017
If you’re looking to improve sales performance, optimize ecommerce, implement marketing automation, expand social media, deliver better customer service, or utilize accurate Configure-Price-Quote (CPQ) – it’s all Oracle. And, the icing on the cake? All of these solutions are integrated, but modular. We offer a breadth of solutions that you can not only buy individually, but can also easily integrate with existing or additional solutions as your business needs grow. Adapt your customer experience strategy to new technology in Forrester's navigate the future of CRM in 2017 Report.
Tags : mobile, artificial intelligence, chatbots, internet of things, integrated suite, cloud solutions
     Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 18, 2017
The past five years have marked the beginning of the “Age of the Customer,” in which technology and economic forces have put customers in control of their interactions with businesses. These businesses, hoping to understand and serve customers in a global and digital economy, are almost universally undergoing digital transformation, which involves realigning and investing in new technology and business models with a specific focus on the customer experience.
Tags : online customer experience, cross channel, call center agent, improving mobile, store/branch, phone service, social computing
     Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
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