business technology

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By: Frontier Communications     Published Date: Dec 22, 2016
It is often hard for owners to ensure a business with geographically diverse locations run seamlessly as a unified company. This is especially true as there are a number of trends emerging that complicate the task of running a business that has multiple locations. At the same time, there are technologies and capabilities than can help your business and staff create an integrated work environment. This ebook will examine a variety of solutions that can make it easy for staff to work across all of your business locations, helping to make your business run more efficiently and providing your staff with the tools they need to be more productive.
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     Frontier Communications
By: Cisco     Published Date: Dec 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact cen
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     Cisco
By: Cisco     Published Date: Dec 21, 2016
Nemertes Business Value Analysis independently evaluates technology products and services to identify the value to enterprise organizations. Through detailed interviews with technology professionals who use the products or services, Nemertes analyzes and quantifies the real-world benefits and improvements to the efficiency of their organizations.
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     Cisco
By: Cisco     Published Date: Dec 21, 2016
What are the key elements of a collaboration framework that can help IT decision makers (ITDMs) and business decision makers (BDMs) come to a mutual understanding of how, where and why to use videoenabled collaboration solutions, in particular, F2F video? To answer this question, Techaisle conducted a survey of 1,269 ITDMs and BDMs with SMBs and midmarket businesses, across the US, Latin America, Europe, and Asia Pacific. The survey was commissioned by Cisco. The survey findings provide guidance to SMBs and midmarket decision makers on how the nature of the collaboration discussion is changing, drive acceptance and use of F2F video throughout their organization to maximize business payback, and align objectives with the outcomes that shape the activities of highgrowth innovative firms who are the most successful users of advanced collaboration technology.
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     Cisco
By: Cisco     Published Date: Dec 21, 2016
Enterprises are using applications to gain competitive advantage. Success in this technology-based environment requires agility and flexibility. And if IT wants to be the primary technology solution partner for the business, the IT staff needs processes and tools in place to deliver solutions at a much faster pace. As digital services propel more and more business processes, cloud technology is proving to be a crucial addition to the IT services portfolio. It is far more scalable, and in many cases more cost effective, than its predecessors. Cloud infrastructure as a service (IaaS) and softwaredefined data center technologies—virtualized computing, networking, and storage—have helped IT address the “fast IT” challenge.
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     Cisco
By: Cisco     Published Date: Dec 21, 2016
Technology’s role in business and society has shifted away from largely driving efficiencies to innovating and creating engaging experiences that attract and retain customers. Innovations and business outcomes are fueled by a perfect storm of technology trends in cloud, analytics, machine learning, IoT and the emerging API Economy. The convergence of these technologies has created new opportunities for enterprises to improve business performance by acquiring customers faster while creating brand loyalty. The role of technology expands the interaction with customers beyond the core of the enterprise – away from 100% dependencies on systems of records – and towards real-time, contextual interactions. Businesses are a digital business or they are evolving to become one. This requires enterprises to re-think how they build software architectures.
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     Cisco
By: Cisco     Published Date: Dec 21, 2016
Today's datacenter networks must better adapt to and accommodate business-critical application workloads. Datacenters will have to increasingly adapt to virtualized workloads and to the ongoing enterprise transition to private and hybrid clouds. Pressure will mount on datacenters not only to provide increased bandwidth for 3rd Platform applications such as cloud and data analytics but also to deliver the agility and dynamism necessary to accommodate shifting traffic patterns (with more east-west traffic associated with server-to-server flows, as opposed to the traditional north-south traffic associated with client/server computing). Private cloud and legacy applications will also drive daunting bandwidth and connectivity requirements. This Technology Spotlight examines the increasing bandwidth requirements in enterprise datacenters, driven by both new and old application workloads, cloud and noncloud in nature. It also looks at how Cisco is meeting the bandwidth challenge posed by 3rd
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     Cisco
By: Mitel     Published Date: Dec 19, 2016
With this digital customer experience shifting from a "nice to have" offering to an essential service, any business that interacts with its customers must have the right technology to deliver a consistent experience across all media, as well as a concrete strategy for this broadened scope of service. Check out our new white paper for an overview of the digital expectations and habits of today's digital consumer, as well as practical next steps for transforming customer experience from dated to digital.
Tags : customer experience, sms, email, web chat, social media, mobile, networking
     Mitel
By: Mitel     Published Date: Dec 15, 2016
With this digital customer experience shifting from a "nice to have" offering to an essential service, any business that interacts with its customers must have the right technology to deliver a consistent experience across all media, as well as a concrete strategy for this broadened scope of service. Check out our new white paper for an overview of the digital expectations and habits of today's digital consumer, as well as practical next steps for transforming customer experience from dated to digital.
Tags : customer experience, sms, email, web chat, social media, mobile
     Mitel
By: Hewlett Packard Enterprise     Published Date: Dec 13, 2016
Business and information technology (IT) are moving faster than ever. Success favors companies that can invent and reinvent at warp speeds. These companies rely on IT to fuel new customer experiences as well as to deliver and pay for products and services. Download this how-to guide to learn about transforming to the right mix of hybrid infrastructure.
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     Hewlett Packard Enterprise
By: VMware AirWatch     Published Date: Dec 09, 2016
Thanks to the rising importance of business mobility, the BYOD trend, and improvements in the underlying technology, the adoption rate of desktop virtualization is faster today than ever before. But as enterprises move to virtualization as a foundation for end-user computing strategies, more agile, high-performing infrastructures are needed. Download this white paper to learn why software-defined data centers (SDDC) are an attractive infrastructure option for virtualization. Inside, you’ll gain access to different articles featuring: Why infrastructure matters in desktop and application virtualization Building the future of the desktop on the software-defined data center SDDC-powered virtual desktop and application benefits And more
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     VMware AirWatch
By: Zendesk     Published Date: Dec 02, 2016
The importance of agility in business is not breaking news. With the rise of technology, connectivity, and mobility, chances are that you’ve had to rework everything from logistics and operations to how you process employee payroll. Changing the way you work, and the tools you work with, extends to your customer base, too. These relationships also need to be maintained and are just as dynamic as what’s happening in-house.
Tags : retail, ecommerce, web ecommerce, customer service, customer service, global support
     Zendesk
By: Polycom     Published Date: Nov 29, 2016
40% of Skype for Business customers are now using the platform for voice communication, and many of these customers are now considering complementing the deployment with or shifting to Microsoft’s cloud suite, Office 365. When migrating to Office 365 cloud voice, customers should evaluate whether their existing audio devices are compatible or whether new technology will be needed. If you’re thinking about making the switch to cloud voice, download the report for the 5 Key Considerations when Choosing Technology for Use with Office. 365.
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     Polycom
By: Comcast Business     Published Date: Nov 28, 2016
Technology has had a profound impact on society, influencing everything from the way we communicate with each other to how we conduct business transactions. In the financial services space, technology has brought banks closer to their customers, offering a wide range of online services to appeal to a population of consumers who now view their smartphones as something they can’t live without. In the process of shifting their practices to accommodate this new generation of customers, banks are transforming and reinventing themselves from the corporate office to the branch office through innovative services and technologies that take banking beyond the traditional experience. Networks are playing a central role in this transformation.
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     Comcast Business
By: Dell EMC     Published Date: Nov 03, 2016
Small and midsize businesses grapple with the same massive data growth that’s challenging larger organizations, yet they have fewer resources to devote to managing the deluge. A new option from Dell EMC, powered by an Intel® Xeon® processor, is finally giving SMBs access to storage area network technology that’s affordable and easy to manage. Read this white paper to learn more now, including what this technology can offer in terms of benefits, performance, and more.
Tags : storage, server-based, san, vmware, raid
     Dell EMC
By: Entrust Datacard     Published Date: Oct 24, 2016
Every enterprise is aware of the need for digital transformation. A 2015 study conducted by KPMG found that their top four concerns moving forward were: (1) new entrants disrupting existing business models; (2) the ability to keep current with technology; (3) competitors leveraging digital business models to take share; and (4) products and services remaining relevant as the digital future unfolds.
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     Entrust Datacard
By: Oracle     Published Date: Oct 24, 2016
Meeting modern business challenges centers on grooming finance teams with cooperative problem-solving skills that leverage technology.
Tags : finance, finance talent, business challenges, digital age
     Oracle
By: JBoss Developer     Published Date: Oct 21, 2016
In April 2014, Nissan opened a new production plant in Rio de Janeiro, Brazil with an annual production capacity of 200,000 vehicles and 200,000 engines. Along with a target of reaching 5% market share in Brazil by 2016, the plant’s opening was aligned with Nissan’s efforts to achieve 8% global market share, part of the “NISSAN POWER 88” five-year mid-term management plan initiated in 2011. To help align their strategic and business goals with their use of technology, Nissan chose Red Hat JBoss BRMS to replace their legacy system.
Tags : nissan, production, it optimization, strategic partners, data
     JBoss Developer
By: JBoss Developer     Published Date: Oct 21, 2016
Rather than simply enhancing and supporting traditional methods, the use of digital technologies should enable brand new types of innovation and creativity. However, most of us have grown up with rigid, legacy technology-based business systems—process-oriented and mostly built around predictable, repeatable steps. If this sounds familiar, your business model may now be under threat from “digital Darwinism”—a tipping point caused by digital technologies and downstream market effects. Or perhaps nimbler, lower cost-base competitors are about to overtake you with a more innovative approach, better use of data or smarter use of technology. In this climate, “business as usual” is certainly no longer good enough.
Tags : digital transformation, api, security, ebusiness, cloud
     JBoss Developer
By: IBM     Published Date: Oct 17, 2016
Download and learn to: - Apply the power of APIs to business challenges - Define the product nature of modern APIs - Manage which APIs to provide or consume - Build an effective API technology platform
Tags : ibm, middleware, cloud, api, apis for dummies, networking, enterprise applications, data management
     IBM
By: Micron     Published Date: Oct 14, 2016
Today’s IT professionals are well aware that users expect fast, reliable access to ever-growing amounts of data – from web content, to videos, to business intelligence data and more. Meeting the challenges of this exponential growth is nearly impossible with existing, spinning media storage technology. Hard disk drives (HDDs) have been the standard in data storage for decades, but they can no longer satisfy. They create bottlenecks in data access, they fail to meet the growing demands of higher user expectations, and they consume too much power. Download to learn how to solve this issue.
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     Micron
By: IBM     Published Date: Oct 13, 2016
Nowadays, organizations need top-notch technologies to attract top talent, support their recruiters, and empower their organizations to grow. Thankfully, data analytics, open talent acquisition suites, talent communities, mobile optimization, and more are readily available and can enhance experiences for both candidates and recruiters while providing insight on HR for business leaders. But refreshing talent acquisition isn't just about technology; it's also about realigning its definition to the demands and expectations of the twenty-first century.
Tags : ibm, recruiting, talent acquisition, talent acquisition technology
     IBM
By: IBM     Published Date: Oct 13, 2016
To help enterprises create trusted insight as the volume, velocity and variety of data continue to explode, IBM offers several solutions designed to help organizations uncover previously unavailable insights and use them to support and inform decisions across the business. Combining the power of IBM® InfoSphere® Master Data Management (MDM) with the IBM big data portfolio creates a valuable connection: big data technology can supply insights to MDM, and MDM can supply master data definitions to big data.
Tags : ibm, mdm, big data, ibm infosphere, mdm advantagw, enterprise applications
     IBM
By: IBM     Published Date: Sep 30, 2016
Financial institutions need to consider a broad array of key business case components, beyond fraud loss reduction and fraud-management operating costs, when examining the business ramifications of various fraud-prevention technology approaches.
Tags : ibm, security, fraud prevention, technology, loss reduction, fraud, fraud management, enterprise applications
     IBM
By: Sungard Availability Services     Published Date: Sep 28, 2016
Complexity, lack of time, and a skills shortage mean that UK IT Departments are failing to meet business expectations for digital technology.
Tags : it department, digital, digital expectations, digital technology, it management, sungard
     Sungard Availability Services
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