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By: Infor     Published Date: Aug 04, 2011
Find out why manufacturers and distributors are rethinking warehouse management and why these best-in-class performers are investing in advanced warehouse management solutions to strengthen their competitive market positions.
Tags : infor, scm, enterprise business software, warehouse, warehouse management, costs, customer relationship management, enterprise asset management, enterprise resource planning, financial management, human capital management, product lifecycle, supplier relationship, supply chain management, business-specific inventory, transportation logistics, warehouse software, service oriented architecture
     Infor
By: Infor     Published Date: Jan 06, 2011
For CDS Global, Infor CRM Epiphany Interactive Advisor is being used to create real-time customer profiles based on historical, personal, and contextual data. Using a combination of real-time analytics and business rules, the data is analyzed to identify the highest-impact offers in real time so that the CSR can make an attractive offer during the call.
Tags : infor, cds global, interaction advisor, real-time customer profile, analytics and business rules, crm solution, customer relationship management
     Infor
By: Possible EMC     Published Date: Dec 22, 2014
IT infrastructure is the backbone of today's modern business. Find out how Vblock System implementations sped deployments, simplified operations, improved business-support agility, saved money, and freed staff to launch new applications, extend services, and improve user/customer satisfaction.
Tags : it infrastructure, deployments, simplified operations, user/customer satisfaction, it management
     Possible EMC
By: ServiceNow     Published Date: Oct 02, 2015
Technology has become the heart and soul of every business. The hardware boundaries of IT have exploded beyond data centers, with mobile devices in the hands of both employees and customers alike. Application options have blossomed, from traditional to open source to software-as-a-service. Business has become global, bringing with it a demand for round-the-clock agility. Employees expect that the applications they use at work should be as easy to use as the Web apps they use at home. Integration remains difficult, because it’s sometimes impossible to know what will happen when someone tries to pluck one strand out of the pile. IT workload and system complexity will only get more challenging, bringing the need for disintermediation through service automation.
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     ServiceNow
By: Pega     Published Date: Apr 04, 2016
Customer service professionals know better than anyone how fast the world is changing. New channels, new technologies and sky-high customer expectations are pushing your organization to be more agile, flexible and scalable than ever. There are critical things that your customer service apps need to be able to do in order to create a 360-degree professional service organization. Download this E-book and discover the 5 key actions organizations need to take to help businesses meet and surpass customer expectations.
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     Pega
By: Pega     Published Date: Apr 04, 2016
Customers are evolving. They are evolving in the way they get information about products, what goes into making their purchase decision and ultimately how they buy. Businesses need to evolve and adapt how they manage their customer relationships. Customer Relationship Management (CRM) software was supposed to improve front-end customer engagement across marketing, sales and service. Unfortunately, most systems have the opposite result. Companies spend too much time integrating and maintaining disconnected systems and too little time nurturing relationships. Organizations need to transform their organizations from the inside out—embracing new processes and technologies that gathers, stores and gives them access to customer data so they gain more insight into their customers and therefore create more effective marketing and service programs. Download this Ebook and gain a better understanding of how a more robust CRM system can improve customer management.
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     Pega
By: Pega     Published Date: Apr 04, 2016
It is no secret banks are losing customers, and fast. A recent Finextra/Pegasystems survey pegs that 78% of banks have lost business in the last 12 months. The question is “Why?”. It all comes down to engaging with customers before, during and even after the sales process. Nearly all banks are struggling with the impact of client due diligence and KYC (know your customer) regulation on their onboarding processes, and are painfully aware that lack of speed, process visibility and repeat data requests are frustrating their corporate customers. The same holds true for service, where corporates are crying out for improvement, as well as omni-channel access and quick turnaround of service requests and inquiries. To stop the sales decline, banks need to begin doing all these things well. They will then be more competitive in the market as well as retain and win new business. Download this research study and gain a better understanding of how banks can better meet the needs of their customers
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     Pega
By: Pega     Published Date: Apr 04, 2016
As the marketing landscape continues to shift and evolve, marketers are being tasked with a multitude of responsibilities, not the least of which involves adopting new platforms and strategies to operate in a real-time world and provide relevant content across every conceivable delivery platform. This has opened a whole new world of challenges—and opportunities—for marketers as personalization has been brought to the forefront of the strategy for many organizations. These requirements are making it all the more imperative for organizations to be able to craft robust experiences that are targeted to the needs and desires of all of their customers. In a world where customers have a multitude of options for nearly everything they are looking to purchase—and where new contenders are willing to offer almost anything to gain their business and loyalty if given the opportunity—the demand to know and effectively engage customers has never been greater. Download this whitepaper and discover how
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     Pega
By: Pega     Published Date: Jul 29, 2015
Customer insights professionals face the challenging task of delivering contextually relevant experiences across the customer life cycle. They need to work with their business technology counterparts to integrate enterprise marketing technologies that manage customer data, provide real-time analytics and insights, and automate cross-channel interactions. Here is where Real-Time Interaction Management (RTIM) is critical, according to The Forrester Wave™: Real-Time Interaction Management, Q3 2015 report, which identified the 11 most significant technology providers in this space across 35 criteria. Forrester defines RTIM as “Enterprise marketing technology that delivers contextually relevant experiences, value, and utility at the appropriate moment in the customer life cycle via preferred customer touchpoints,” and identifies Pegasystems as one a leader in this very diversified pack. Download this Forrester Wave report to discover how well each vendor fulfills Forrester’s criteria an
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     Pega
By: Exact Online     Published Date: Jun 22, 2016
Maximieren Sie Ihre Rechnungsstellung und stellen Sie einen optimalen Cashflow sicher, indem Sie Ihre Zeiterfassung und Arbeitszeitverwaltung mit der Rechnungsstellung, Buchhaltung und dem Kundenmanagement integrieren. Online-Zeiterfassung und Rechnungsstellung sind jetzt effizienter denn je.
Tags : customer management, timesheet management, time tracking, maximize your invoicing, crm, accounting, billing, payroll, business management, business process management, customer relationship management, payroll software, workforce management software, financial management, benefits management, expense management
     Exact Online
By: Exact Online     Published Date: Jun 22, 2016
Modernisieren Sie Ihr Produktionsunternehmen, indem Sie Produktion und Buchhaltung mit der Auftragsverwaltung, Bestandsmanagement und dem Kundenmanagement integrieren. So ist alles einheitlich und Sie erhalten eine nie dagewesene Übersicht über Ihre Produktion. Konzentrieren Sie sich auf gewinnbringende Produkte und seien Sie der Konkurrenz einen Schritt voraus.
Tags : production, order management, inventory management, customer management, production management, application integration, application performance management, business integration, business management, business metrics, business process management, customer relationship management
     Exact Online
By: Dun & Bradstreet     Published Date: Mar 03, 2017
Long-term success in business has always been about more than just who you know and what you do. It’s dependent on what you do with your customers, prospects, suppliers and partners to help them succeed. How do you grow relationships with companies where your knowledge of their business is not fully understood, or limited at best? The answer: Data.
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     Dun & Bradstreet
By: Dun & Bradstreet     Published Date: Mar 03, 2017
Navigating Uncertainty & Disruption in a Post-Brexit World Risk management and finance professionals are navigating an unprecedented period of uncertainty. In a post-Brexit world, how can business leaders best navigate disruption? Data has become the most valuable business commodity, but not all data is meaningful. Data that helps you uncover hidden associations with customers, partners and suppliers can be a true catalyst for business transformation and growth. In this ebook, we have mapped out the crucial steps in the journey towards operationalizing relationship data to: - Define Relationship Data - Use relationship data to unlock new opportunities - Apply relationship data across the organization to drive growth
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     Dun & Bradstreet
By: Global Payments     Published Date: May 02, 2019
We live in an age of unrivaled ecommerce opportunity. The number of new internet users is climbing by 248 million each year, equating to 7% annual growth. That figure in turn is dwarfed by booming ecommerce rates, which average out at 14% globally. This report offers an overview of ecommerce markets across the globe, summarizing the current situation, and identifying the most effective ways to nurture business - and the customer experience - on a local and global scale.
Tags : ecommerce growth, global payments, local language, localization, retail, mobile payments, alternative payment methods, chinese wallets, alipay, wechat pay, global commerce, international payment solutions
     Global Payments
By: Global Payments     Published Date: May 02, 2019
Doing business across borders presents a whole host of unfamiliar challenges to today’s merchant. As technological advancement and increasing globalization unlock international markets, it’s tempting to imagine that a business model successful in one region can simply be transplanted into another. Not so. The logistics of domestic and international transactions have changed, and so too have customer expectations and preferences. Customer and merchants pain points have transformed and multiplied. In this report, we explore some of the core challenges businesses today face in their quest to succeed in global commerce. We offer an overview of how unified commerce can both resolve these issues and offer new advantages and standards of best practice, enabling your business to meet the demands of tomorrow’s customer, no matter their location, preferred payment method, and mode of contact.
Tags : unified commerce, global commerce, payment convenience, payment speed, global payments technology, retail, wechat pay, alipay, chinese wallets, mobile payments, international payment solutions, international payment systems, payments, online payments, omnichannel commerce
     Global Payments
By: Nuance EMEA     Published Date: Jun 04, 2019
New market entrants are shifting the way the financial sector operates, new business models are changing customer expectations, and ever-changing client demographics are forcing businesses to adapt the way they work. As we move into a decade of artificial intelligence (AI) and digital innovation, huge opportunities are opening up for the financial sector to combat these changes. But with this comes new challenges, and exponential increases in available information must be accompanied by smart tools and processes to make sense of it, ensure regulatory compliance, and add real value to clients. To find out more, download this ebook!
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     Nuance EMEA
By: Entrust Datacard     Published Date: May 10, 2017
PKI is becoming a critical underpinning to help organizations succeed as they roll out new digital business models. Establishing a trusted infrastructure through PKI will help businesses take smart risks, evolve quickly and manage relationships with customers, partners, vendors and employees more effectively.
Tags : certificate management, digital business, pki, datacard, certificate management
     Entrust Datacard
By: SAP     Published Date: Sep 19, 2017
SAP S/4HANA Retail for merchandise management is at the core of a comprehensive suite of retail offerings designed to help retailers meet the demands of a digital economy. It supports retail core processes end to end, starting with master data down to point-of-sales (POS) connectivity. It allows insights into operational retail data, empowering users with contextual, real time information for faster and better decision making. Processes can easily be extended to connect to business networks to form a digital ecosystem and collaboratively drive business model improvements. Equipped with a simple and intuitive user experience, the solution offers better support for headquarters users as well as store associates to drive compelling customer experiences.
Tags : master data, management, retail price, merchandise buying, collaboration, vendor agreement, forecasting, sap
     SAP
By: SugarCRM     Published Date: Feb 04, 2016
SugarCRM has leveraged IBM and other strategic partnerships to broaden its omnichannel appeal to enterprises, making Sugar a strong alternative to Salesforce.com, Microsoft, Oracle and SAP. Learn how SugarCRM's four-pillar strategy enables businesses to create extraordinary customer experiences.
Tags : sugarcrm, ecosystem, ibm, strategic partnerships, omnichannel capabilities, salesforce.com, customer experience
     SugarCRM
By: SugarCRM     Published Date: Feb 04, 2016
Download the eBook to learn how modern CRM can unlock the value of business orchestration, helping your business thrive, not just survive.
Tags : modern crm, sugarcrm, business orchestration, customer satisfaction
     SugarCRM
By: EMC Converged Platforms     Published Date: Aug 05, 2015
In today’s mobile and digital world, IT speed and agility are essential – which is why organizations are turning to converged infrastructure solutions to get the flexibility they need to transform their business. A recent IDC white paper reveals how EMC customers around the world are leveraging convergence to deliver faster business outcomes, accelerating their enterprise organizations to cloud speed. Take a look at this infographic to see how EMC converged solutions from VCE can help you triumph over the status quo and take on the next generation of IT challenges.
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     EMC Converged Platforms
By: EMC Converged Platforms     Published Date: Jan 27, 2016
In the spring of 2015, the IDC organized a study on the business value Vblock systems bring VCE customers. The organizations that took part in this study ranged from 400 employees to 200,000 employees, with an average employee count of 27,113. These organizations represent a wide array of industries and countries. The results of this study were published in the VCE-sponsored IDC white paper entitled, “The Business Value of VCE Vblock Systems: Leveraging Convergence to Drive Business Agility, May 2015”. This report identifies the challenges faced by financial services industry today and how VCE’s Vblock Systems are being used to address them.
Tags : vce, vblock systems, idc analysis, innovation, customer experience, it solutions, financial benefits, security, it management, enterprise applications, data management
     EMC Converged Platforms
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