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By: Webtrends     Published Date: Jun 13, 2011
All that data from the web, social and mobile, but how do you get actionable insight? Download tips and stories from John Lovett and Webtrends so you can create a culture of measurement in your company.
Tags : webtrends, digital marketing, web analytics, business intelligence, customer intelligence, social media, data overload, mobile analytics
     Webtrends
By: Virgin Media Business     Published Date: Jul 30, 2019
The world is now digital. From the explosive expansion in data-driven service delivery to digitally disruptive business models such as Uber and Netflix that have fundamentally changed the way we consume products, the digital evolution is unavoidable. As digital continues to advance, it’s crucial that UK businesses can be confident in their ability to keep up to date with the latest trends and technologies. But enhancing existing tools and models is just the beginning. Digital transformation is about taking advantage of new innovations that completely change the way businesses work, the experiences they offer their customers and the value they deliver within their market. To find out more download this whitepaper today.
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     Virgin Media Business
By: Virgin Media Business     Published Date: Aug 02, 2019
The world is now digital. From the explosive expansion in data-driven service delivery to digitally disruptive business models such as Uber and Netflix that have fundamentally changed the way we consume products, the digital evolution is unavoidable. As digital continues to advance, it’s crucial that UK businesses can be confident in their ability to keep up to date with the latest trends and technologies. But enhancing existing tools and models is just the beginning. Digital transformation is about taking advantage of new innovations that completely change the way businesses work, the experiences they offer their customers and the value they deliver within their market. To find out more download this case study today.
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     Virgin Media Business
By: MuleSoft     Published Date: Sep 12, 2019
Digital insurance platforms enable insurance companies to connect with their ecosystem of customers, partners, and vendors on a single, unified platform. Hear firsthand from CTO Ben Turner how Legal and General’s digital insurance platform helped the company diversify product offerings, and scale quickly to meet customer expectations. Key Takeaways: How industry leaders have digitally transformed insurance offerings with a platform business model. How to build an integrated insurance platform to connect your ecosystem of suppliers and exceed customer expectations. Best practices to increase customer retention and profitability with a single view of the customer. Presented by: Ben Turner, CTO, Legal and General Dan Snowdon, UK&I Financial Services Marketing Lead, MuleSoft Angie Lee Campos, Global Financial Services and Insurance Lead, MuleSoft
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     MuleSoft
By: IBM     Published Date: Sep 30, 2013
Insurers are discovering the power of conjoining advanced technologies for collaboration, social media and mobile with business processes. The result is social business, which embeds advanced technology tools, media and practices into the ongoing activities of the organization. Social business reaches across the enterprise and then extends to customers and partners. Read this white paper to learn more.
Tags : ibm, social business, insurance, social media, media technology, it platforms, customer service, networking
     IBM
By: CA Technologies EMEA     Published Date: Aug 03, 2017
You want to deliver new innovations, release apps faster and take advantage of new opportunities, but legacy applications and infrastructure are holding you back. Transition to a modern architecture by decomposing monolithic applications into agile microservices—independently created, managed and scaled. Your business will be able to act faster and developers will love the easy access to APIs that give them the freedom to focus on customer experience.
Tags : api, application programming interface, psd2, open banking, json, github
     CA Technologies EMEA
By: Oracle EMEA     Published Date: Jun 04, 2019
IT Teams are reporting satisfaction with their organisation’s performance, but the gaps between their aspirations to drive innovation and thei ractions to see it through tell a different story. Across the organisation, respondents are not clear which department owns innovation. On top of that, the organisation is burdened by too many projects, which creates a conflict between quality and quantity. As a result, globally and across all lines of business, the majority of innovation projects do not make it to market. This problem is exacerbated by a lack of collaboration and clear leadership. Fortunately, organisations are placing value on the customer experience, thereby helping to move the business forward. Unfortunately, this momentum is hindered by the lack of priority that the organisation places on talent. Overall, organisations are generating ideas but struggling to execute them due to poor process and lack of focus. As a result, there is a big gap between ambition and ability, a
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     Oracle EMEA
By: Skillsoft     Published Date: Oct 13, 2011
Today's IT departments must be true business partners, actively engaged in serving internal and external customers, and aligned with company goals. IT leaders discuss how educating and training IT professionals for leadership leads to high-performance, business-savvy tech teams.
Tags : skillsoft, human resources, execblueprints, staff, experience, skill sets, it staff, technology
     Skillsoft
By: Cisco     Published Date: Jan 28, 2009
Whatever the size of your organization, a business-class network is within your reach. By understanding and taking some simple steps, you can implement a network infrastructure that provides your company with significant and substantive benefits. From empowering your employees to greatly improving customer service, networking technology can have a lasting impact on your business.
Tags : cisco, network, routing, operational efficiency, switches, lan, wan, vpn
     Cisco
By: Adobe     Published Date: Jul 15, 2019
M arketing automation makes it possible to scale your best marketing practices. And it helps keep your sales and marketing teams aligned through every step of the process. From segmentation, lead generation, and scoring to building relationships across channels, marketing automation simplifies the way businesses reach and connect with their customers. In short, marketing automation means better customer experiences.
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     Adobe
By: IAG Consulting     Published Date: Aug 23, 2010
Find the path to success in business requirements definition and management. Technology pervades almost every aspect of corporate competitiveness from customer experience to the products and services offered. Companies that do a poor job at requirements definition and management have trouble communicating needs between the business and technology operations. This inability to clearly and efficiently communicate business needs will eventually show up in the fiscal results of even the largest publicly traded companies.
Tags : iag, project management, project management, maturity, benchmark, microcast, consulting, business requirements
     IAG Consulting
By: IBM     Published Date: Oct 31, 2013
IBM Business Analytics help managers in different areas of the marketing organization do their jobs more effectively. Watch this video to see how: 1. Demand generation managers can target the most profitable customers with the right offer at the right time. 2.Marketing operations managers can review the results of multiple campaigns from a single marketing performance dashboard. 3. Brand managers can blend data from blogs, forums and social websites with CRM data to see how people really regard the company’s brand. Watch this video to see how IBM helps you make smarter marketing decisions, faster.
Tags : roi, return on investment, marketing analytics, performance analytics, business analytics, metrics, data, driver-based campaign
     IBM
By: IBM Software     Published Date: Nov 04, 2010
View this online demo to uncover how IBM Business Analytics is helping retailers to better connect with customers and create advantage.
Tags : ibm cognos, business analytics, retail demo, business intelligence, predictive analytic, customer interaction
     IBM Software
By: IBM Software     Published Date: May 24, 2011
This book offers principles and tools you can use to discover how your customers behave - and how to put that knowledge into action to drive more sales.
Tags : ibm, business analytics, data analytics, customer behavior, business intelligence, dashboard, social media, consumer sentiment
     IBM Software
By: IBM Software     Published Date: May 24, 2011
This book offers principles and tools you can use to discover how your customers behave - and how to put that knowledge into action to drive more sales.
Tags : ibm, business analytics, data analytics, customer behavior, business intelligence, dashboard, social media, consumer sentiment
     IBM Software
By: IBM Software     Published Date: Aug 02, 2011
This book offers principles and tools you can use to discover how your customers behave - and how to put that knowledge into action to drive more sales.
Tags : ibm, business analytics, data analytics, customer behavior, business intelligence, dashboard, social media, consumer sentiment
     IBM Software
By: IBM     Published Date: Feb 03, 2015
Learn how the IBM Customer Profitability solution can help banks maximize the value of their customer base by understanding the interconnected factors that influence profitability through a single, at-glance-view.
Tags : business analytics, customer profitability, customer base solutions, profitability analytics, customer lifecycle, security, it management, enterprise applications
     IBM
By: Navisite- A Time Warner Cable Company     Published Date: Apr 12, 2012
Today, cloud adoption is rapidly expanding its footprint and is no longer simply a theoretical or academic conversation that enterprise organizations are debating. This white paper, intended for business leaders evaluating enterprise cloud services, uses real-world customer experiences to examine the business impact of the cloud beyond ROI.
Tags : navisite, technology, roi, technology solutions, cloud computing, business technology
     Navisite- A Time Warner Cable Company
By: Dell     Published Date: Feb 02, 2018
VxRail appliances, now leveraging industry leading Dell PowerEdge servers, support business critical applications and workloads in many configurations providing required reliability, availability, flexibility and performance. Every organization has its own set of business critical applications. For instance: - Database applications such as Microsoft SQL server and Oracle - Customer Relationship Management (CRM) applications such as SAP - E-mail applications such as Microsoft Exchange -Collaboration applications, such as Microsoft SharePoint Intel Inside®. Powerful Productivity Outside. Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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     Dell
By: Dell EMC     Published Date: Feb 07, 2018
VxRail appliances, now leveraging industry leading Dell PowerEdge servers, support business critical applications and workloads in many configurations providing required reliability, availability, flexibility and performance. Every organization has its own set of business critical applications. For instance: - Database applications such as Microsoft SQL server and Oracle - Customer Relationship Management (CRM) applications such as SAP - E-mail applications such as Microsoft Exchange -Collaboration applications, such as Microsoft SharePoint Intel Inside®. Powerful Productivity Outside. Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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     Dell EMC
By: Citrix Online     Published Date: Mar 25, 2009
Providing exceptional service to more than 1,000 clients and wooing thousands of prospects was a costly endeavor for Business Fitness, a consulting firm specializing in business efficiency. The company desperately needed a cost-effective tool to help it educate, nurture and convert leads to happy customers without racking up frequent flyer miles.
Tags : gotowebinar, gotomeeting, go to meeting, gtm, gtw, citrix, sales tools, marketing tools
     Citrix Online
By: IBM     Published Date: Mar 28, 2008
Many of today’s businesses have already moved from rigid siloed application approaches to more flexible business process focused solutions. This is driving the need for transparency in the underlying technologies, and for better levels of standardization and virtualization of the infrastructure, along with consideration of the value chain that includes a company’s suppliers and customers.
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     IBM
By: LogMeIn     Published Date: Feb 06, 2013
This report aims to help executives, directors and managers facing daily and longer term decisions about how to grow their business by understanding not just what others are doing, but also if they think they will succeed.
Tags : business growth, customer experience, executives, directors, managers, succeed, organizations, system
     LogMeIn
By: IBM Software     Published Date: Oct 15, 2010
Read this Gartner report to find out what questions Gartner clients are asking about the IBM Cognos road map.
Tags : ibm cognos, business intelligence, bi suite, analytics fundamentals, customer management, tco
     IBM Software
By: SAP     Published Date: May 05, 2016
To learn more about how business networks are driving the next wave of innovation, download this compelling and timely whitepaper.
Tags : sap, ariba, business network, innovation, customer experience, networking, enterprise applications
     SAP
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