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By: SAP Ariba     Published Date: May 05, 2016
To learn more about how business networks are driving the next wave of innovation, download this compelling and timely whitepaper.
Tags : sap, ariba, business network, innovation, customer experience, enterprise applications
     SAP Ariba
By: Cox Business     Published Date: Dec 19, 2016
Businesses need to plan for unforeseen events that can disrupt productivity, impair the customer experience, and possibly even threaten a business’s existence. A disruption every business needs to plan for is any event that destroys valuable data, inhibits access to data, or causes downtime of core applications. Consider the staggering amount of information your company stores electronically. What if an unforeseen event destroyed all financial records, client contacts, and application data? You wouldn’t be able to send customers accurate invoices. Your marketing efforts might be undermined. You would lack key metrics for measuring quality, profitability, and more. The losses could be staggering. In every aspect of life, it’s smart to plan for unexpected events. That’s especially true for two plans every business must have: a disaster recovery plan and a business continuity plan.
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     Cox Business
By: Adobe     Published Date: Aug 09, 2016
Read the infobrief for insights on: • What digital transformation is and how other businesses are doing it • How you can save time, money, and improve your customer experience with digitally transformed document workflows • Best practices and first steps in transforming document workflows in your own company
Tags : adobe, document cloud, cloud, workflows, digital transformation, idc, digital documents, digital
     Adobe
By: Adobe     Published Date: Oct 10, 2016
Read the infobrief for insights on: - What digital transformation is and how other businesses are doing it - How you can save time, money, and improve your customer experience with digitally transformed document workflows - Best practices and first steps in transforming document workflows in your own company
Tags : adobe, document cloud, document workflows, acrobat, adobe acrobat, idc, enterprise applications
     Adobe
By: IBM     Published Date: Jan 09, 2015
Businesses around the world are looking for ways to innovate, improve customer relationships and drive down costs. But it can be challenging to find the right people and resources to support those corporate initiatives. Managed services from IBM can help.
Tags : managed mobility services, business productivity, it infrastructure, end-user productivity, it management, enterprise applications, data management
     IBM
By: IBM     Published Date: Dec 03, 2015
Businesses around the world are looking for ways to innovate, improve customer relationships and drive down costs.
Tags : ibm, managed services, customer relationships, it management
     IBM
By: Business.com     Published Date: Nov 06, 2009
Benchmark your business social media initiatives with this free whitepaper summarizing insights from nearly 3,000 North American businesses - the largest study of business social media use conducted to date. Discover valuable insights into company social media initiatives designed to drive web site traffic, engage customers and build brands.
Tags : business.com, social media
     Business.com
By: TIBCO Software     Published Date: Jul 22, 2019
What if you could use just one platform to detect all types of major financial crimes? One platform to handle the analytical tasks of fraud detection, including: Data processing and aggregation Data visualization Statistical/mathematical/machine learning modeling Batch/real-time scoring One platform that could successfully reduce complex and time-consuming fraud investigations by combining extremely different domains of knowledge including Business, Economics, Finance, and Law. A platform that can cover payments, credit card transactions, and know your customer (KYC) processes, as well as similar use cases like anti-money laundering (AML), trade surveillance, and crimes such as insurance claims fraud. Learn more about TIBCO's comprehensive software capabilities behind tackling all these types of fraud in this in depth whitepaper.
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     TIBCO Software
By: Ring Central     Published Date: Aug 28, 2013
Business of all sizes have a fundamental reliance on their communications infrastructure. We use it to interact with our colleagues, our customers, partners and suppliers and for them to communicate with us. Our ability to effectively communicate defines our capacity to conduct our business successfully. This guide is designed to help you with the considerations you should be taking when looking to implement a new communications solution. It will provide you with the tools you will need to start.
Tags : phone solution, advice and considerations, ring central, communication, business communication, corporate communication, business decisions, communications infrastructure
     Ring Central
By: CA Technologies     Published Date: Nov 02, 2016
In today’s application economy, every business is a software business. To respond to change quickly and confidently, deliver value faster than the competition and build high-quality products your customers want, you need to put agile development at the center of your business.
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     CA Technologies
By: Spredfast     Published Date: Nov 15, 2018
How Top Brands Automate Social Service Practices Today’s conversational commerce requires brands to provide immediate answers to their customers’ questions. Chatbots and artificial intelligence are fast becoming critical tools for customer service, bringing speed and scale that ensures a superior experience. But what are the best practices that marketers need to know to tackle the challenges of customer service automation? ?Learn from experts from General Motors, Booking.com and Spredfast about how to bring automation into your CX workflows and bolster your social service strategies. You’ll find out: How to think about automation for your business? How chatbots enhance your agent workflows?? ??How Booking.com and GM are using AI to drive inspiration and customer? service efficiencies??
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     Spredfast
By: Gigya     Published Date: May 14, 2014
In this guide, we’ve outlined some strategies that integrate Pinterest’s value offering to boost conversions and user engagement.
Tags : social login, gamification, social plugin, rating and review software, user management tool, social user management software, social customer tool, social consumer data
     Gigya
By: Riverbed     Published Date: Jul 17, 2013
To deliver IT performance, you need complete visibility. Riverbed Cascade offers a superior network performance management solution for discovering, monitoring and troubleshooting your network and your critical applications. Now you can resolve performance problems before they impact the business, while lowering your IT management costs. Cascade has an elegant and simple design that deploys easily in complex environments and provides true integration across the Cascade family. This cleaner architecture means superior visibility, management and troubleshooting, saving our customers both capex and opex. According to IDC, Cascade customers typically experience an 83% reduction in mean time to resolution (MTTR)
Tags : it performance, cascade, riverbed cascade, riverbed, it management, mttr, idc
     Riverbed
By: Sage Software (APAC)     Published Date: May 02, 2018
Guru Labels, a specialist label printing company, deploys Sage Business Cloud Enterprise Management to replace a variety of stand-alone systems with a single, integrated solution that could bring together data from Guru Labels’ manufacturing, inventory, purchasing, finance, CRM an sales systems. It enables the business to improve job scheduling, reduce costs, retain margins and provide rapid responses to quotes that ultimately leads to high customer satisfaction rates.
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     Sage Software (APAC)
By: Cohesity     Published Date: Aug 21, 2018
As one of the nation’s largest and most sophisticated controlled-temperature food distribution companies, Burris Logistics offers over 60 million cubic feet of freezer warehousing space in 15 strategic locations along the East Coast. For over 90 years, Burris has been a family-owned, family-run business that employs over 1500 people. Burris has built a solid reputation through strong culture, people and commitment to its customers - all reasons why national leading retailers turn to them for custom supply chain solutions.
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     Cohesity
By: Cohesity     Published Date: Aug 24, 2018
As one of the nation’s largest and most sophisticated controlled-temperature food distribution companies, Burris Logistics offers over 60 million cubic feet of freezer warehousing space in 15 strategic locations along the East Coast. For over 90 years, Burris has been a family-owned, family-run business that employs over 1500 people. Burris has built a solid reputation through strong culture, people and commitment to its customers - all reasons why national leading retailers turn to them for custom supply chain solutions. Download this case study to learn how Cohesity helped Burris Logistics reduce their backup windows by over 80%.
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     Cohesity
By: Quantcast     Published Date: Jul 16, 2013
Increased competition in a world of growing and complex data requires tremendous resourcefulness to both find and implement scalable ways to grow your business. Using sophisticated data modeling coupled with real-time media buying, US Cellular was able to reduce their CPA to 46% below the campaign average. Read how big data works to drive customer acquisition in the complete success story.
Tags : customer acquisitions, audience insights, strategic insights, display advertising, quantcast, real-time bidding
     Quantcast
By: IBM     Published Date: Jan 09, 2014
To operate effectively in different markets, Finnish manufacturer Meka Pro needed to be able to adjust its pricing and manufacturing strategies to each locality, but had no insight into their own data. Read this case study to learn how Meka Pro used IBM® Cognos® software modules to make faster, better business decisions and improve profitability.
Tags : ibm, meka pro, analytics, improve profitability, manufacturing projects, business strategy, competition support, manufacturing strategies
     IBM
By: Fiserv     Published Date: Jul 09, 2018
Cash may be popular with consumers, but it often presents challenges and extra costs for retailers. Manually handling, counting, reconciling and depositing cash every day, or multiple times a day, can be expensive. Smart safe technology and automated cash handling can help and benefit all areas of your business – from Finance to Operations to Loss Prevention – but, more importantly, your customers. Read this eBook to learn the four key benefits of automated cash handling: • Maximize your cash flow • Gain more flexibility with open systems • Reduce shrinkage and reconciliation • Care for customers instead of counting cash
Tags : cash automation, smart safe, cash handling, cash-in-transit, cash management, cit, cash vault, cash counting
     Fiserv
By: IBM     Published Date: Aug 06, 2012
With customer analytics-including predictive analytics, social analytics, business intelligence, and decision management-companies are empowered to improve the customer experience and maximize business outcomes by being proactive, rather than reactive. Comments made in social channels about a perceived problem with a checkout tool on a company's website, for example, can alert company decision-makers about a potential issue before it hits the contact center.
Tags : customer analytics, loyalty, profitability, revenue, ibm, transaction data, customer survey data, demographics
     IBM
By: Infor     Published Date: Jan 03, 2011
For CDS Global, Infor CRM Epiphany Interactive Advisor is being used to create real-time customer profiles based on historical, personal, and contextual data. Using a combination of real-time analytics and business rules, the data is analyzed to identify the highest-impact offers in real time so that the CSR can make an attractive offer during the call.
Tags : infor, cds global, interaction advisor, real-time customer profile, analytics and business rules, crm solution, customer relationship management
     Infor
By: Infor     Published Date: Jan 06, 2011
For CDS Global, Infor CRM Epiphany Interactive Advisor is being used to create real-time customer profiles based on historical, personal, and contextual data. Using a combination of real-time analytics and business rules, the data is analyzed to identify the highest-impact offers in real time so that the CSR can make an attractive offer during the call.
Tags : infor, cds global, interaction advisor, real-time customer profile, analytics and business rules, crm solution, customer relationship management
     Infor
By: Cybera     Published Date: Aug 13, 2018
Like many highly distributed businesses, CEFCO Convenience Stores realized that its long-term growth depended on delivering a consistently positive customer experience across its network of 225 stores in the Southeastern U.S. The company also knew it could achieve that goal only by embracing innovative new technologies. Even with a clear strategic vision in place, CEFCO faced a common dilemma: How to innovate with a relatively limited budget, small corporate IT staff, and no in-store IT personnel. To overcome these challenges, the company turned to a solution based on the Cybera® Network Services Platform.
Tags : customer experience, cybera, technology, long-term growth
     Cybera
By: Entrust Datacard     Published Date: Jul 23, 2019
PKI is becoming a critical underpinning to help organizations succeed as they roll out new digital business models. Establishing a trusted infrastructure through PKI will help businesses take smart risks, evolve quickly and manage relationships with customers, partners, vendors and employees more effectively. Certificate management is a crucial part of a robust PKI implementation, ensuring visibility and adherence to policy throughout the certificate lifecycle: from identity vetting, to issuance, to renewal to revocation. As Gartner noted in its recent report, “PKI is Gearing Up for the Internet of Things”
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     Entrust Datacard
By: Entrust Datacard     Published Date: May 10, 2017
PKI is becoming a critical underpinning to help organizations succeed as they roll out new digital business models. Establishing a trusted infrastructure through PKI will help businesses take smart risks, evolve quickly and manage relationships with customers, partners, vendors and employees more effectively.
Tags : certificate management, digital business, pki, datacard, certificate management
     Entrust Datacard
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