call action

Results 151 - 163 of 163Sort Results By: Published Date | Title | Company Name
By: Century Interactive     Published Date: Sep 28, 2010
Call tracking overview presentation to understand the basics, FAQs and how you can take action immediately!
Tags : call tracking, call analytics, lead optimization, trackable phone numbers, measurement
     Century Interactive
By: LogMeIn     Published Date: Mar 01, 2012
This brief case study illustrates how Ceridian has improved customer training and first call resolution rates, which has resulted in a decrease in call center volume and an increase in their customer satisfaction rates.
Tags : ceridian, high-quality support, customer support, human resources software, hr technology, payroll
     LogMeIn
By: IBM     Published Date: Apr 16, 2015
How effective is your mobile app development process when it comes to understanding customer needs and delivering the right apps at the right time? IBM commissioned Forrester to identify the key drivers of successful mobile apps and the costs of failure -- for both customer-facing and enterprise applications. Watch the webcast to understand the key cost drivers and why it’s more important than ever to get this right due to what Forrester calls the “mobile mind shift” and the competitive reality of “mobile moments.” We also invited our customer, Bank of Montreal, to share their mobile app dev story. A good app can increase traffic, sales, productivity and brand satisfaction (see what happened for the Bank of Montreal). And a bad app will do the opposite (you could risk doubling your costs if you’re not mindful of the key cost drivers).
Tags : mobile app development, mobile apps, ibm, forrester, mobile mind shift, brand satisfaction, mobile
     IBM
By: HPE Intel     Published Date: Jan 07, 2016
The HP 3PAR StoreServ 7450 All-flash Storage can improve IOPS and latency results dramatically, increase the overall performance of a high workload environment, and lower administrative management work. The costs and benefits for a composite organization for 20 TB of 3PAR All-flash storage, based on customer interviews, are: ? Investment costs: $130,722. ? Benefits: $1,213,601. ? Average cost/GB usable (street price) for all-flash storage (included 4:1 compaction and 25% overhead): $2.20
Tags : 
     HPE Intel
By: IBM     Published Date: Apr 04, 2016
"Title/Main headline: IBM X-Force Threat Intelligence Quarterly - 4Q 2015 Sub Headline: How can your organization better prepare for a security incident? Blurb: 2015 has been a challenging year as insider threats, malware, and stealthy and mutating attacks have affected the threat landscape. Read the latest security research from IBM X-Force to learn: How low-level attacks can mask stealthier infiltrations The benefits of regularly maintained security procedures and response plans When patterns of irregularities can be the first indicators of compromise Call to Action/Action Statement: ""Download Now"" as the action statement"
Tags : ibm, ibm x-force threat intelligence, threat intelligence, asset protection, threat management, security
     IBM
By: Genesys     Published Date: Jul 13, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
Tags : 
     Genesys
By: Evariant     Published Date: Apr 09, 2018
If you're going to commit to providing the highest quality care to patients, improving the customer experience and providing proactive service that builds lifetime relationships with patients is a requirement. By creating a comprehensive 360 view of the caller, agents are armed with the right context and talking points to provide a highly personalized, more informed experiences on-the-fly. Watch this presentation to capitalize on every customer interaction to build deeper, more personalized relationships with their prospects and existing patients, effectively transforming the call center into a profit center. Watch the presentation now.
Tags : patient experience, call center, improved care continuum, access center, customer experience, patient journey
     Evariant
By: Evariant     Published Date: Jul 02, 2018
When call center agents don’t have access to an EMR, consumer demographic, sociological and other data, nor an understanding of marketing campaigns, agents are inefficient, reactive and unable to personalize interactions with patients and consumers. The disjointed call center experience harms the health system’s ability to find, guide, and keep patients for life. The call center is often the first touch for many prospective healthcare customers, and Scripps Health recognized these challenges. They made the pivot from call center as cost center to strategic lynch pin in their patient experience strategy. Call center agents are now delivering a world-class patient experience as they provide physician referrals, take class registrations, and serve as a clearing house for general information . An added bonus of the shift is they can now integrate outbound calling into campaign efforts, and measure the full impact of marketing efforts and strengthen marketing’s ROI. Get your free copy of
Tags : call center, conversions, health, proactive
     Evariant
By: Datastax     Published Date: Aug 27, 2018
" For any business that wants to successfully compete in today’s digital economy, it is not a question of if but rather how much of their business will be done with cloud applications. A cloud application is one with many endpoints including browsers, mobile devices, and/or machines that are geographically distributed. The application is intensely transactional (high velocity reads and/or writes), always available, and instantaneously responsive no matter the number of users or machines using the application. Download this free white paper and explore how DataStax customers are delivering real-time value at epic scale with their cloud applications. Explore the core database requirements that make businesses successful with cloud applications, which include continuous availability, linear scale, and geographic distribution."
Tags : 
     Datastax
By: Group M_IBM Q418     Published Date: Sep 10, 2018
After several years of relentless hardware and software innovation, the mainframe is at an inflection point. It’s quickly moving from being a supporting platform of transaction revenue to becoming a source of revenue growth and innovation. Organizations are evolving toward what IDC calls the “connected mainframe.” This evolution to the platform is also enabling the mainframe to play a central role in organizations’ digital transformation (DX) journey. Key steps in achieving the connected mainframe require that organizations modernize and integrate the platform with their internal and external environments. IDC finds that these modernization and integration initiatives lead to new business innovations, which in turn are driving revenue growth. Early adopters of a connected mainframe strategy have achieved more than 300% return on investment (ROI). Over 50% of the benefit value came from business productivity gains, realized from higher transaction volumes, new services, and/or business
Tags : 
     Group M_IBM Q418
By: TIBCO Software     Published Date: May 31, 2018
Predictive analytics, sometimes called advanced analytics, is a term used to describe a range of analytical and statistical techniques to predict future actions or behaviors. In business, predictive analytics are used to make proactive decisions and determine actions, by using statistical models to discover patterns in historical and transactional data to uncover likely risks and opportunities. Predictive analytics incorporates a range of activities which we will explore in this paper, including data access, exploratory data analysis and visualization, developing assumptions and data models, applying predictive models, then estimating and/or predicting future outcomes.
Tags : 
     TIBCO Software
By: TIBCO Software     Published Date: May 31, 2018
Predictive analytics, sometimes called advanced analytics, is a term used to describe a range of analytical and statistical techniques to predict future actions or behaviors. In business, predictive analytics are used to make proactive decisions and determine actions, by using statistical models to discover patterns in historical and transactional data to uncover likely risks and opportunities. Predictive analytics incorporates a range of activities which we will explore in this paper, including data access, exploratory data analysis and visualization, developing assumptions and data models, applying predictive models, then estimating and/or predicting future outcomes. Download now to read on.
Tags : 
     TIBCO Software
By: TIBCO Software     Published Date: May 31, 2018
Predictive analytics, sometimes called advanced analytics, is a term used to describe a range of analytical and statistical techniques to predict future actions or behaviors. In business, predictive analytics are used to make proactive decisions and determine actions, by using statistical models to discover patterns in historical and transactional data to uncover likely risks and opportunities. Predictive analytics incorporates a range of activities which we will explore in this paper, including data access, exploratory data analysis and visualization, developing assumptions and data models, applying predictive models, then estimating and/or predicting future outcomes. Download now to read on.
Tags : 
     TIBCO Software
Start   Previous    1 2 3 4 5 6 7     Next   End
Search White Papers      

Add White Papers

Get your white papers featured in the insideHPC White Paper Library contact: Kevin@insideHPC.com