capabilities

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By: CA Technologies     Published Date: Feb 13, 2015
In areas such as sales force automation and customer relationship management, cloud-based computing services have become the norm—and substantially improved the economics, capabilities, and effciencies customers have realized. Today, organizations can enjoy similarly substantial benefits by migrating their IT service management functions to a Software-as-a-Service model. This paper shows how CA Cloud Service Management enables organizations to make the most of this opportunity by providing a service management solution with a breakthrough in time.
Tags : service management, crm, cloud computing, customer relationship, saas
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
For the managed services provider (MSP), service desk capabilities play a critical role in the level of service that customers receive and in the degree to which those services are delivered efficiently and profitably. In short, the service desk can make the difference between a service provider’s success or failure. This paper offers some key principles MSPs should adopt in order to ensure their service desk fully supports operational efficiency, optimal service levels and business growth.
Tags : service desk, customer service, msp business, service providers
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
The need to speed innovation is a fundamental business reality today—but so is the need to contend with finite budgets and resources. Project and portfolio management (PPM) delivers the key capabilities organizations need to straddle these competing demands, but for many businesses, the time and money required to implement on-premises PPM platforms has kept these initiatives on the back burner. With CA Project & Portfolio Management SaaS (CA PPM SaaS) your organization can leverage a comprehensive, SaaS-based PPM solution. As a result, you can harness the capabilities you need to innovate more quickly and optimize your resource investments—without having to incur the time and effort of deploying and maintaining a PPM platform on premises.
Tags : portfolio management, saas, project management, ppm, optimization, resource investments, ppm platform, saas
     CA Technologies
By: CA Technologies     Published Date: Jun 03, 2015
"To stand out in the application economy, businesses must add digital dimensions to the experiences they provide for customers, employees and partners. Such a “digital transformation” requires new thinking around IT—specifically, its capabilities and goals, and how the various teams must collaborate to deliver on business objectives. For many organizations, the best way to navigate the digital transformation is with DevOps. In this ebook, you’ll learn more about the challenges digital transformation has created and how DevOps best practices, such as Agile Parallel Development, Continuous Delivery and Agile Operations, can be used to capitalize on opportunities and create competitive differentiation in the application economy.
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     CA Technologies
By: CA Technologies     Published Date: Jun 04, 2015
To stand out in the application economy, businesses must add digital dimensions to the experiences they provide for customers, employees and partners. Such a “digital transformation” requires new thinking around IT—specifically, its capabilities and goals, and how the various teams must collaborate to deliver on business objectives. For many organizations, the best way to navigate the digital transformation is with DevOps. In this ebook, you’ll learn more about the challenges digital transformation has created and how DevOps best practices, such as Agile Parallel Development, Continuous Delivery and Agile Operations, can be used to capitalize on opportunities and create competitive differentiation in the application economy.
Tags : 
     CA Technologies
By: CA Technologies     Published Date: Jun 04, 2015
To stand out in the application economy, businesses must add digital dimensions to the experiences they provide for customers, employees and partners. Such a “digital transformation” requires new thinking around IT—specifically, its capabilities and goals, and how the various teams must collaborate to deliver on business objectives. For many organizations, the best way to navigate the digital transformation is with DevOps. In this ebook, you’ll learn more about the challenges digital transformation has created and how DevOps best practices, such as Agile Parallel Development, Continuous Delivery and Agile Operations, can be used to capitalize on opportunities and create competitive differentiation in the application economy.
Tags : 
     CA Technologies
By: CA Technologies     Published Date: Jun 04, 2015
Struggling with delivering new capabilities to the market in a timely manner? Start your DevOps journey now and learn how implementing Continuous Delivery solution can be the ultimate competitive differentiator for your business. Read this executive brief to learn: How to bring innovation and business value together more rapidly How to improve Communication and collaboration between development and operations teams How to improve quality and increase visibility to the application deployment process.
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     CA Technologies
By: CA Technologies     Published Date: Jun 04, 2015
In today’s fast-moving, ultra-competitive business landscape, the days of enterprises spending months—or even years—building, testing and releasing an application, service or new set of capabilities to the market are over. Customers, technology users and the market as a whole are more nimble than ever before, and their demands for innovative new functionality have grown in concert. In other words, customers are no longer content to wait for the next big release—nor are they willing to deal with glitches and defects when it arrives. In this brief you will learn how an enterprise release automation solution can help your organization simplify and accelerate your application delivery processes.
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     CA Technologies
By: CA Technologies     Published Date: Nov 02, 2016
Agile and Lean are built on a foundation of continuous improvement: You need to inspect, learn from and adapt your performance to keep improving. Enhancing performance begins with having accurate, comprehensive data. The multitenant architecture of CA Agile Central is uniquely positioned to provide access to anonymized industry benchmarking data from tens of thousands of agile teams. CA Agile Central Insights capabilities, part of a CA Agile Central Unlimited Edition subscription, provide performance metrics and benchmarking data for individual teams, teams of teams and even whole business units, departments and organizations.
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     CA Technologies
By: CA Technologies     Published Date: Nov 02, 2016
Customer obsession has created a business environment of continual disruption. Constant change is forcing execs to recognize that traditional planning and delivery practices don’t sustain the ability to focus on strategy while delivering new capabilities. To adapt to an environment where change is the new normal, project management office (PMO) leaders and enterprise architecture (EA) strategists are expanding Agile methods, but scaling Agile to the enterprise requires significant process, organization, and cultural change. This report identifies best practices for tackling this challenge.
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     CA Technologies
By: CA Technologies     Published Date: Jun 26, 2017
Privileged user accounts—whether usurped, abused or simply misused—are at the heart of most data breaches. Security teams are increasingly evaluating comprehensive privileged access management (PAM) solutions to avoid the damage that could be caused by a rogue user with elevated privileges, or a privileged user who is tired, stressed or simply makes a mistake. Pressure from executives and audit teams to reduce business exposure reinforces their effort, but comprehensive PAM solutions can incur hidden costs, depending on the implementation strategy adopted. With multiple capabilities including password vaults, session management and monitoring, and often user behavior analytics and threat intelligence, the way a PAM solution is implemented can have a major impact on the cost and the benefits. This report provides a blueprint for determining the direct, indirect and hidden costs of a PAM deployment over time.
Tags : 
     CA Technologies
By: CA Technologies     Published Date: Jul 20, 2017
Mainframes continue to provide high business value by combining efficient transaction processing with high-volume access to critical enterprise data. Business organizations are linking mobile devices to mainframe processing and data to support digital applications and drive business transformation. In this rapidly growing scenario, the importance of providing excellent end-user experience becomes critical for business success.This analyst announcement note covers how CA Technologies is addressing the need for providing high availability and a fast response time by optimizing mainframe performance with new machine learning and analytics capabilities.
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     CA Technologies
By: CA Technologies     Published Date: Aug 21, 2017
Lured by opportunities to speed innovation, reduce costs and enhance agility, many business executives are opting to move their organization’s applications into public cloud environments. Whether or not organizations realize these advantages to the fullest extent possible will in part be dictated by the monitoring capabilities in place. This paper offers a detailed look at the monitoring challenges cloud environments can pose, and it examines the key approaches = organizations need to take to foster maximum service levels, efficiency and agility in the cloud.
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     CA Technologies
By: CA Technologies     Published Date: Aug 21, 2017
In today’s application economy, market success is increasingly being defined by an organization’s ability to deliver multi-channel applications that provide an exceptional and differentiated customer experience. To deliver the service levels required, IT teams need to move to establish proactive IT monitoring approaches. This white paper offers an overview of the key requirements that must be met for IT teams to establish effective proactive monitoring capabilities.
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     CA Technologies
By: CA Technologies     Published Date: Aug 21, 2017
IDC's research shows that, worldwide, over 70% of enterprise cloud users currently rely on multiple clouds (public and/or private) to support a wide range of applications and workloads. Efficient management of these resources depends on IT operations and DevOps teams having access to consistent, accurate infrastructure performance monitoring data and reporting that span the full set of on-premise cloud infrastructure and public cloud IaaS services. CA Technologies recently announced new capabilities for CA Unified Infrastructure Management (CA UIM) that allow the product to more fully address the monitoring needs of complex multicloud infrastructure as part of delivering on CA's vision to fully enable the agile DevOps in the application economy.
Tags : 
     CA Technologies
By: CA Technologies     Published Date: Aug 22, 2017
Enterprise security traditionally relied on a fortress strategy that locked down user endpoints and created walls around the network. Today, this strategy cannot support or secure the use of mobile devices and SaaS capabilities, which exist outside the fortress. As a result, Chief Information Security Officers (CISOs) have been looking for new solutions that can secure these technologies today, and adapt as threats and business needs change. The credit card industry’s security model is one example that provides a new way to think about risk and contain it—that is, if you can see past the occasional bad rap it’s gotten from attacks and breaches.
Tags : 
     CA Technologies
By: CA Technologies     Published Date: Aug 22, 2017
Privileged user accounts—whether usurped, abused or simply misused—are at the heart of most data breaches. Security teams are increasingly evaluating comprehensive privileged access management (PAM) solutions to avoid the damage that could be caused by a rogue user with elevated privileges, or a privileged user who is tired, stressed or simply makes a mistake. Pressure from executives and audit teams to reduce business exposure reinforces their effort, but comprehensive PAM solutions can incur hidden costs, depending on the implementation strategy adopted. With multiple capabilities including password vaults, session management and monitoring, and often user behavior analytics and threat intelligence, the way a PAM solution is implemented can have a major impact on the cost and the benefits. This report provides a blueprint for determining the direct, indirect and hidden costs of a PAM deployment over time.
Tags : 
     CA Technologies
By: CA Technologies     Published Date: Aug 24, 2017
Every enterprise has a wide variety of IT requirements where integration is needed. The rapid proliferation and adoption of cloud and mobile technologies has accentuated the financial impact of these needs. In response, the integration space has matured to include feature-rich stacks from enterprise integration vendors that provide full, multi-layer platforms in the form of an Enterprise Service Bus (ESB) or SOA suite. But with these very broad capabilities comes complexity—multi-layer stacks can be difficult and costly to install, debug, administer and secure.
Tags : 
     CA Technologies
By: CA Technologies     Published Date: Aug 24, 2017
IDC's research shows that, worldwide, over 70% of enterprise cloud users currently rely on multiple clouds (public and/or private) to support a wide range of applications and workloads. Efficient management of these resources depends on IT operations and DevOps teams having access to consistent, accurate infrastructure performance monitoring data and reporting that span the full set of on-premise cloud infrastructure and public cloud IaaS services. CA Technologies recently announced new capabilities for CA Unified Infrastructure Management (CA UIM) that allow the product to more fully address the monitoring needs of complex multicloud infrastructure as part of delivering on CA's vision to fully enable the agile DevOps in the application economy.
Tags : 
     CA Technologies
By: CA Technologies     Published Date: Jun 01, 2018
Privileged user accounts—whether usurped, abused or simply misused—are at the heart of most data breaches. Security teams are increasingly evaluating comprehensive privileged access management (PAM) solutions to avoid the damage that could be caused by a rogue user with elevated privileges, or a privileged user who is tired, stressed or simply makes a mistake. Pressure from executives and audit teams to reduce business exposure reinforces their effort, but comprehensive PAM solutions can incur hidden costs, depending on the implementation strategy adopted. With multiple capabilities including password vaults, session management and monitoring, and often user behavior analytics and threat intelligence, the way a PAM solution is implemented can have a major impact on the cost and the benefits. This report provides a blueprint for determining the direct, indirect and hidden costs of a PAM deployment over time.
Tags : 
     CA Technologies
By: CA Technologies     Published Date: Sep 25, 2017
Managing privileged users is a continuous and critical process. First, you must discover where your admin accounts are and eliminate improper privileges and orphan accounts. Next, you must enforce your least-privilege policies for these users and eliminate shared accounts—this is called privileged access management (PAM). Lastly, you must govern privileged access to avoid entitlement creep and to ensure that each user still needs any elevated privileges that they have. If any one of these essential capabilities are weak or missing, your overall risk of breach or insider threat rises significantly.
Tags : integration, developers, open enterprise, api, business, ca technologies
     CA Technologies
By: CA Technologies     Published Date: Sep 25, 2017
Enterprise security traditionally relied on a fortress strategy tha locked down user endpoints and created walls around the network. Today, this strategy cannot support or secure the use of mobile devices and SaaS capabilities, which exist outside the fortress. As a result, Chief Information Security Officers (CISOs) have been looking for new solutions that can secure these technologies today, and adapt as threats and business needs change. The credit card industry’s security model is one example that provides a new way to think about risk and contain it—that is, if you can see past the occasional bad rap it’s gotten from attacks and breaches.
Tags : data protection, data security, data optimization, organization optimization, cloud management, virtualization, data center, cloud environment
     CA Technologies
By: CA Technologies EMEA     Published Date: Aug 07, 2017
Over the last several years CA Technologies has acquired a number of companies and their respective products, to augment its continuous delivery suite and, especially, its DevTest portfolio. In particular, it has recently acquired Grid-Tools and Rally Software. Bloor Research has been asked to explore how Grid Tools’ products – now known as CA Test Data Manager (formerly Datamaker and CA Datafinder) and CA Agile Requirements Designer (formerly Agile Designer) expand and augment the capabilities provided by CA Service Virtualization (previously iTKO’s LISA) and CA Agile Central (formerly Rally), making the whole greater than the sum of the parts.
Tags : technology, business value, ict investments, research services, consultancy projects, bloor research, continuous testing, testing effort, service virtualisation, delivery ecosystem
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Aug 07, 2017
CA’s portfolio is designed to drive efficiency from planning through production. A core component of our continuous delivery portfolio is CA Release Automation, a market-leading application release automation solution that delivers full application deployment automation and release coordination across stages, environments and teams. The solution’s analytic capabilities enable DevOps teams to plan, manage, analyze and optimize the continuous delivery pipeline from a single control point. In addition, the portfolio includes CA Agile Central, CA Agile Requirements Designer, CA Service Virtualization and CA Test Data Manager. We continue to invest in and enhance the portfolio, most recently via the acquisition of BlazeMeter, an innovative, SaaS-based performance and load-testing solution.
Tags : digital experience, mobile applications, business success, innovations, market, risk and cost, software development, ca technologies, continuous testing, testing effort, service virtualisation, delivery ecosystem, sdlc, mttr
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Apr 10, 2018
A New Security Model Worth Understanding—and Emulating Enterprise security traditionally relied on a fortress strategy that locked down user endpoints and created walls around the network. Today, this strategy cannot support or secure the use of mobile devices and SaaS capabilities, which exist outside the fortress. As a result, Chief Information Security Officers (CISOs) have been looking for new solutions that can secure these technologies today, and adapt as threats and business needs change. The credit card industry’s security model is one example that provides a new way to think about risk and contain it—that is, if you can see past the occasional bad rap it’s gotten from attacks and breaches.
Tags : 
     CA Technologies EMEA
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