cell

Results 276 - 300 of 460Sort Results By: Published Date | Title | Company Name
By: Microsoft Dynamics CRM     Published Date: Mar 02, 2010
While the new generation of self-service applications for the Web and IVR is excellent, successful self-service programs will depend on giving customers choices and striking the right balance.
Tags : microsoft dynamics crm, contact call center, self-service application, ivr, interactive voice response, customer service interaction, live agent support, automated self-service, automation
     Microsoft Dynamics CRM
By: IBM Software     Published Date: Nov 02, 2010
This paper describes five practical steps companies can take to achieve customer intimacy and, by doing so, provide a springboard for excellence in the other critical value disciplines.
Tags : ibm cognos predictive analysis, business performance, customer relationship, customer intimacy
     IBM Software
By: IBM Software     Published Date: Feb 11, 2011
This paper describes five practical steps companies can take to achieve customer intimacy and, by doing so, provide a springboard for excellence in the other critical value disciplines.
Tags : ibm cognos, business performance, customer intimacy
     IBM Software
By: IBM Unica     Published Date: Feb 09, 2012
Conventionally, marketers use web analytics at an aggregate level. They seek to report on the performance of their web sites and online advertising, so they can adjust their efforts to improve the results. This is an extremely worthwhile application that can deliver excellent return on investment.
Tags : ibm, web analytics, data analytics, customer engagement, data management, marketing, marketing research
     IBM Unica
By: Apple Corporation     Published Date: Jan 16, 2014
iPad is changing the way companies across the globe use mobile devices for work. The Wi-Fi + cellular connectivity and 10-hour battery life of iPad help you stay connected all day long. iPad allows you to present with high impact in any situation, whether it is a sales meeting or presentation to a large audience. See how keynote can be used to create or edit presentations and learn how to use airplay mirroring, control your presentations and view important meeting notes. You will also see how customers are using iPad to mobilize their business. There will also be a Q&A segment where viewer questions will be answered by Apple Business Experts skilled in iPad integration and deployment.
Tags : apple, free online seminar, applications, presentations, high impact, it management
     Apple Corporation
By: IBM     Published Date: Aug 07, 2012
As a claims management professional, you have to deal daily with formidable - and sometimes competing - challenges: provide superior customer experience; achieve operational excellence and cost containment; and effectively manage risk. Predictive analytics can help you improve each of these three outcomes, but more importantly, it helps strike the right balance among these three objectives for each new claim received. Read this white paper from IBM to learn about applying predictive analytics to claims management, including the typical ROI achieved, how embedded analytics improves decision making, and technology components of a predictive analytics solution.
Tags : improving, claims, management, outcomes, predictive, analytics, claims, management, professional, formidable, competing, superior, customer, experience, operational, excellence, cost, containment, risk, predictive
     IBM
By: IBM     Published Date: Aug 08, 2012
Manage physical and virtual assets, maintain your infrastructure and capital equipment and maximize the efficiency of your people, processes and assets with predictive analytics.
Tags : ibm, technology, asset management, business management, predictive analytics, physical assets, virtual assets, infrastructure, capital equipment
     IBM
By: IBM     Published Date: Nov 09, 2012
IBM Rational enterprise modernization solutions can help companies develop new mobile banking services using smartphone technologies and text-message based services, to allow customers to make payments with their cell phones. All made simple.
Tags : z/os, aix, linux, windows, ibm, modernization, enterprise applications, data management
     IBM
By: Quantcast     Published Date: Jul 16, 2013
Increased competition in a world of growing and complex data requires tremendous resourcefulness to both find and implement scalable ways to grow your business. Using sophisticated data modeling coupled with real-time media buying, US Cellular was able to reduce their CPA to 46% below the campaign average. Read how big data works to drive customer acquisition in the complete success story.
Tags : customer acquisitions, audience insights, strategic insights, display advertising, quantcast, real-time bidding
     Quantcast
By: CDW     Published Date: Mar 27, 2015
IT departments must contend with an array of devices, operating systems and cellular carriers as well as new security threats. Even if IT departments can get a handle on the complex mobility landscape, the technology is so fluid that the picture is constantly changing. That means the IT staff has to devote time to learning about, procuring, deploying and supporting an array of devices. Busy IT departments now have another option for addressing these challenges: a monthly subscription package that provides a customizable web-based portal to automate mobile device procurement, expense management and support.
Tags : mobile, data, communication, tablet, smartphone, device, enterprise, tools, efficiency, enterprise applications
     CDW
By: CDW     Published Date: Apr 04, 2016
To power your new and legacy applications and workloads, different IT environments are required based on your unique industry and application needs. Organizations need the right mix of traditional infrastructure, private cloud, and public cloud with consistent management and control software to meet the demands for agility and excellent user experience.
Tags : infrastructure management, applications, information technology, cloud computing, content management
     CDW
By: dynatrace     Published Date: Jun 16, 2015
Industry Insights from DevOps Experts Including Gene Kim, Co-Author of The Phoenix Project, and The Dynatrace Center of Excellence.
Tags : devops, adoption, best practices
     dynatrace
By: NAVEX Global     Published Date: Nov 18, 2013
Download this report for a comprehensive review of cross-industry benchmarks and gain an excellent resource for companies wishing to assess their organization's reporting data.
Tags : compliance, benchmark, compliance programs, case management, hotline data benchmarking, ethics and compliance
     NAVEX Global
By: CompareBusinessProducts.com     Published Date: Jul 11, 2013
The basis for Legal Hold and Data Preservation Best Practices was the exceptional work by the group of presenters at the 2012 Conference on Preservation Excellence, held in Portland, Oregon in late September. The conference focused solely on the area of data preservation best practices. Download this White Paper for more information.
Tags : legal, preservation, legal hold, data, technology, best practices
     CompareBusinessProducts.com
By: Sage     Published Date: Mar 26, 2014
Here’s a riddle: What have you used for a very long time, occasionally pulled your hair out over, contains lots of cells with mathematical formulas, and is very stressful to update whenever a tax law or GAAP principle changes?
Tags : sage, fixed assets, spreadsheets, tax payments, sarbanes-oxley, depreciation, tracking, planning, reporting
     Sage
By: U.S. Cellular     Published Date: Feb 13, 2018
xxx
Tags : 
     U.S. Cellular
By: U.S. Cellular     Published Date: Jun 20, 2019
Take a look at the top five reasons business and operations professionals are implementing fleet management systems — and seeing results. This easy-to-read ebook shows you how fleet management works and which features can lead to increased profits, better customer service and other important benefits. Learn more about features you may not have known about, as well as the surprising numbers around what you stand to gain. You’ll see what more and more of your peers are discovering — that a fleet management solution may be the key to making your job easier, by helping you solve common fleet-related problems.
Tags : 
     U.S. Cellular
By: CDW-HPE Servers     Published Date: Apr 07, 2016
To power your new and legacy applications and workloads, different IT environments are required based on your unique industry and application needs. Organizations need the right mix of traditional infrastructure, private cloud, and public cloud with consistent management and control software to meet the demands for agility and excellent user experience.
Tags : infrastructure management, applications, information technology, cloud computing, content management
     CDW-HPE Servers
By: AWS     Published Date: Oct 31, 2018
In this panel discussion, AWS will join APN IoT Competency Partners, Bsquare (device management software and services), Eseye (global cellular connectivity), and Intel (edge-to-cloud IoT platform spanning sensors, processors, IoT gateways), and cloud infrastructure, for a conversation about the challenges and opportunities of device management. Find out how enterprises can accelerate time to business value with an integrated and fully-managed approach to their connected devices.
Tags : aws, iot, device, management, aws
     AWS
By: Bizagi     Published Date: Jun 10, 2016
In a survey of enterprise architects and IT decision makers Forrester found that 67% of those reporting that BPM significantly exceeded their goals had built a COE.
Tags : bizagi, bpm, it decision maker, forrester, enterprise, enterprise architect
     Bizagi
By: Avaya     Published Date: Jan 04, 2017
Are your people and customers fully engaging with each other? That’s the question many small and midsize businesses are trying to answer. Employees are scattered. So are clients. Today’s office can be a kitchen counter or an airline seat. Customers demand excellent experiences regardless of device. Mobile devices reign supreme. The workforce and your customers are global — and moving at a relentless pace. With Avaya IP Office, everyone will now be engaged with a complete, across-the-board solution that brings it all together. Read this paper to learn how Avaya IP Office will help give your business a competitive edge.
Tags : avaya, customer engagement, team engagement, avaya ip office, unified communications, contact center, collaboration, midsize business solutions
     Avaya
By: Zebra Technologies     Published Date: Sep 12, 2018
Today’s brick and mortar retailers must tackle myriad challenges in an era of industry transformation, increased customer expectations and a highly-competitive landscape. The vast majority are facing these hurdles head-on, with particularly dogged efforts toward reaching omnichannel excellence: For example, according to Zebra Technologies’ 2017 Retail Vision Study, 90% of retailers plan to have an omnichannel practice in place by 2021, through options such as Buy Online, Pick Up in Store (BOPIS) or Click & Collect. It has become clear, however, that for these omnichannel efforts to succeed, inventory visibility and accuracy (ideally 90% or more, according to the Retail Vision Study) is more important than ever — to provide consumers with the easiest path to purchase and retailers with the most efficient way to fulfill. Accurate inventory is the foundation upon which all the other pillars of retail can be built, so retailers can react quickly and make smart decisions about their busines
Tags : 
     Zebra Technologies
By: Optimizely     Published Date: Jun 02, 2017
If you’re striving for experimentation excellence, there’s no better teacher than learning from the best of the best. Whether you are looking for proven strategies, fresh inspiration, or solid ideas, The Big Book of Experimentation will equip you to succeed.
Tags : optimizely, experimentation excellence, optimizely experimentation platform, experimentation
     Optimizely
By: Emarsys     Published Date: Feb 14, 2018
Omnichannel is not just another buzzword to ignore. It’s a marketing objective, and if you don’t have a strategy in place, you’re already behind the curve; not only is it important, it also takes time. There is no omnichannel switch to throw, no simple button to push. A sound omnichannel approach must be built step by-step, and for many companies it all starts with email. Omnichannel excellence can be achieved through an email-first (not an email-only) approach, and for many companies, there is no better place than the email channel to begin building unified customer profiles and constructing your omnichannel empire.
Tags : omnichannel, marketing, experience, optimization, customer
     Emarsys
By: Google - SAP     Published Date: Jun 20, 2019
In today’s competitive world, customers have more choices than ever before, they have less patience in meeting their needs and they are eager to share their experiences -whether good or bad. With SAP Customer Experience service solutions, organizations can give their customers the right service on the right channel, delivering an excellent customer service experience at every point in their journey. In a 2017 Total Economic Impact study, Forrester Consulting found that a composite organization, a B2B company with 10,000 employees and 100,000 calls per month, realizes the following benefits when they invest in SAP Hybris Cloud for Customer, now part of the SAP Service Cloud: ? 363% ROI ? Increased service and field representative efficiency by 40% ? Raised income from upsell by 19% ? Reduced call center operational costs by 42% Want more details? Download the Forrester study commissioned by SAP. The Total Economic Impact of SAP Hybris Cloud for Customer (now part of SAP Service Clou
Tags : 
     Google - SAP
Start   Previous    5 6 7 8 9 10 11 12 13 14 15 16 17 18 19    Next    End
Search White Papers      

Add White Papers

Get your white papers featured in the insideHPC White Paper Library contact: Kevin@insideHPC.com