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By: IBM     Published Date: Nov 08, 2013
Because all processes should be aligned to customer metrics, process improvement is an important goal for organizations in every industry. This paper illustrates the impact analytics can make on business processes through real-world examples based on IBM client experiences, and describes the steps organizations can take to refine quality, warranty, financial, inventory and other processes that are essential to achieving operational excellence.
Tags : ibm, embedding business analytics, organizational processes, business analytics, building smarter processes, insight and alignment, consistent information, accurate information
     IBM
By: RingCentral     Published Date: Dec 05, 2013
Employees today want to be able to choose their own mobile devices based on their preferred design and functionality, a trend known as “bring your own device,” or BYOD. This can be a boon to the organization, but it is also a risk. This study explains why.
Tags : ringcentral, mobile devices, mobile workers, cellphone, bluetooth, wireless, cell phone, iphone
     RingCentral
By: RingCentral     Published Date: Sep 09, 2013
Stay ahead of evolving business needs with communications that enable people to work the way they want. Download this free offer to learn how RingCentral provides calls, fax and conferencing solutions to ensure people can be at their most productive, irrespective of location.
Tags : ringcentral, mobile communications, wireless, cellphones, cell phone, bluetooth, iphone, android
     RingCentral
By: Samanage     Published Date: Aug 05, 2014
Does your IT department have a perception problem within your organization? Listen to the recorded webinar to learn how Shvonne Williams, Director of IT Services at MediFit Corporate Services, was able to turn around her team’s image and transform the IT department into a strategic business partner within the organization.
Tags : samanage, medifit corporate services, it deparment, itsm solution, itsm, it management, enterprise applications
     Samanage
By: Adobe     Published Date: Jun 03, 2015
The highly-anticipated Adobe and Econsultancy report, Quarterly Digital Intelligence Briefing: The Quest for Mobile Excellence, details the results of a global survey of marketers and digital professionals. It highlights key priorities, challenges and areas of investments that companies need to consider for 2015 and beyond.
Tags : adobe, mobile, strategy, devices, engagement, measurement, apps, optimization
     Adobe
By: Adobe     Published Date: Oct 25, 2017
With the right foundation, the road to digital transformation is easy. Find out the steps you can take to start your journey – and start delivering experiences that truly put your customers at the center. Read the guide, Customer-centric Digital Transformation: What You Need to Know to learn: • Five steps toward customer-centric digital transformation • Four key components that make up excellent customer experiences • Tips and inspiration from industry experts and digital government agencies
Tags : public sector, digital innovation, customer-centric, digital government, customer experience
     Adobe
By: Polycom     Published Date: Sep 09, 2016
For decades, the predominant model for deploying voice technology was on premises. However, over the past five years, the opinion of cloud-based voice services, such as Office 365, has changed dramatically. Just five years ago, the majority of businesses either felt that cloud unified communication was not viable or were taking a wait and see approach. Today, the majority of respondents are planning a minor or major cloud UC purchase. For Microsoft customers, Skype for Business in Office 365 provides an excellent alternative to a traditional premises-based deployment.
Tags : 
     Polycom
By: K2     Published Date: Jan 07, 2016
In a world where speed matters, businesses need agility and flexibility to quickly modify their processes and business practices to stay competitive. Historically, large companies have hampered process agility by locking themselves into outdated systems, processes, and ways of working, but a variety of factors – including modernization and customer expectations – are increasingly playing a role in driving companies toward business process transformation, an emerging topic in the realm of process excellence. This white paper, based on the Process Excellence Network’s, “5 Ways to Transform Business Processes to Optimize Agility,” by Rob Speck, Vice President of Services at K2, focuses on what causes and drives process innovation, includes examples of organizations that have done this, and analyzes their return on investment (ROI).
Tags : business processes, agility, business process transformation, process excellence, networking, software development, it management
     K2
By: K2     Published Date: Jan 07, 2016
When driving any major change within an organization, strategy and execution are intrinsic to a project’s success. Nevertheless, closing the gap between strategy and execution remains a challenge for many organizations, as explored in a recent Process Excellence Network report: “Shift Business Excellence Into High Gear: Drive Strategic Performance Through Process Excellence.” Companies tend to focus more on execution than strategy for quick results, instead of taking the time needed to understand the parts that make up the whole, so the right execution plan can be put in place to deliver the best outcomes. A large part of closing this gap is understanding that business operations don’t fit neatly within the traditional organizational hierarchy. Business processes are often messy, collaborative efforts that span people, departments and systems, making them difficult to manage within a hierarchical structure. Business process management (BPM) helps by redefining an organization accordin
Tags : business transformation, organizational change, process excellence network, strategic performance, networking, software development, it management
     K2
By: K2     Published Date: Jan 07, 2016
The business context for process excellence and business process management (BPM) has changed dramatically since the 2009-to-2010 recession. During the recession, BPM software and services saw impressive double-digit growth as a result of enterprises slashing costs and boosting worker productivity. Now, executive agendas have shifted to focus on growing revenue, expanding the customer base, and delivering new digital products and services. Enterprise and process architects are reshaping their business cases for BPM around these new drivers. This is not an easy task. However, process excellence will play a critical role for forward-thinking enterprise architects that invest the time to link BPM to new front-office drivers to help the organization drive digital transformation. This report replaces “Building The Case For Your BPM Initiative” in the business process management playbook and provides guidance on developing revenue and customer-focused business cases.
Tags : bpm, business process management, process excellence, best practices, networking, security, software development, it management
     K2
By: Polycom     Published Date: Nov 29, 2016
For decades, the predominant model for deploying voice technology was on premises. However, over the past five years, the opinion of cloud-based voice services, such as Office 365, has changed dramatically. Just five years ago, the majority of businesses either felt that cloud unified communication was not viable or were taking a wait and see approach. Today, the majority of respondents are planning a minor or major cloud UC purchase. For Microsoft customers, Skype for Business in Office 365 provides an excellent alternative to a traditional premises-based deployment.
Tags : 
     Polycom
By: IBM     Published Date: Feb 05, 2015
The Hurwitz Victory Index scores vendor performance across four dimensions -- Vision, Viability, Validity, and Value. IBM excelled in all four categories.
Tags : advanced analytics, vendor performance, market trends, analytics platforms
     IBM
By: IBM     Published Date: Jan 21, 2016
Take this assessment, designed specifically for communication service providers, to find out how effective your organization is at harnessing the power of big data and analytics to drive excellence across your organization.
Tags : ibm, telecommunications, analytics, marketing, business technology, internet marketing, crm & customer care, telecom
     IBM
By: IBM     Published Date: Dec 02, 2014
Dramatic changes across the oil and gas industry require new approaches for managing information, analyzing patterns and optimizing outcomes in both upstream and downstream operations. Forward-thinking oil and gas companies will turn information into actionable insights in order to: • Enhance exploration and production • Improve refining and manufacturing efficiency • Optimize global operations
Tags : it management, enterprise applications
     IBM
By: IBM     Published Date: Feb 19, 2015
Refining business processes can be the key to achieving operational excellence.
Tags : business analytics, ibm, predictive analytics, performance management, it management
     IBM
By: Group M_IBM Q1'18     Published Date: Jan 16, 2018
A white paper details how to apply authentication methods that strengthen security while delivering an excellent user experience.
Tags : trusted authentication, authentication methods, security, ibm
     Group M_IBM Q1'18
By: IAG Consulting     Published Date: Aug 24, 2010
Requirements excellence cannot be achieved without first understanding the critical capabilities of requirements maturity, and recognizing your organizations strengths and weaknesses. In order to develop a focused plan of attack, it is necessary to assess your requirements practice in each of six areas: process, technology, staff competency, organization, techniques, and deliverables. You will then be armed with the information you need to identify key improvement opportunities, recognize organizational strengths, and form concrete goals for action.
Tags : iag, project management, project management, maturity, consulting, model
     IAG Consulting
By: BlackBerry     Published Date: Jul 23, 2010
Investing in mobility is like investing in any other important business activity, and its success will largely depend on how closely it is aligned with both business and IT drivers. A successful mobility plan should focus on 'mobilizing' your critical business processes and include planning phases for discovery, development and deployment. This Guide focuses on how to build an effective mobility plan while providing valuable insight into the benefits of mobilizing your business applications.
Tags : blackberry, mobility, smartphones, cell phones, mobile workforce, e-commerce, handset, touchpoint
     BlackBerry
By: BlackBerry     Published Date: Jul 22, 2010
Unified Communications (UC) integrates multiple communications modalities and adds presence features to allow workers to communicate and collaborate more effectively with co-workers, customers and suppliers. Learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.
Tags : blackberry, mobility, smartphones, cell phones, mobile workforce, e-commerce, handset, fmc
     BlackBerry
By: BlackBerry     Published Date: Jul 22, 2010
As more employees desire to use their personal smartphones for work, IT managers must leverage the opportunity, or risk their organizations missing out on an emerging business trend. It's no longer feasible for an IT department, regardless of company size, to ignore the smartphone push from the majority of the employee population. IT management must attempt to channel the chaos and determine ways to embrace the personal mobility wave while maintaining effective security and management measures, especially in relation to the corporate network. This free whitepaper discusses innovative mobile strategies, new policies, and a fresh approach to allowing smartphones access to corporate resources.
Tags : blackberry, mobility, smartphones, rim, cell phones, mobile workforce, e-commerce, handset
     BlackBerry
By: BlackBerry     Published Date: Dec 22, 2009
AT&T is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world's most advanced IP-based business communications services, the nation's fastest 3G network and the best wireless coverage worldwide, and the nation's leading high speed Internet access and voice services.
Tags : blackberry, mobile applications, at&t, pharma, cio, pim, voip, smartphones
     BlackBerry
By: Mentor Graphics     Published Date: Sep 11, 2009
"As the number of enhancements to various Hardware Description Languages (HDLs) has increased over the past year, so too has the complexity of determining which language is best for a particular design. Many designers and organizations are contemplating whether they should switch from one HDL to another. This paper compares the technical characteristics of three, general-purpose HDLs.
Tags : comparison of vhdl, verilog and systemverilog, mentor graphics, hardware description languages (hdls), vhdl (ieee-std 1076), verilog (ieee-std 1364), ieee standard, accellera
     Mentor Graphics
By: IBM     Published Date: Apr 04, 2013
Many small and midsize retailers could benefit from using advanced analytics to understand their customers better and improve promotions but are daunted by the prospect. They are aware that advanced analytics can help retailers turn purchase data into retail excellence. However, they perceive that advanced analytics requires massive infrastructure changes, expensive software licenses, analytics expertise, long lead times and major upfront capital expenses.
Tags : ibm analytics answers, retail purchase, offer targeting, infrastructure, offer, ibm, software licenses
     IBM
By: IBM     Published Date: Apr 10, 2013
Read how your organization can maximize the value of analytics by moving beyond a focus on customers to drive excellence in operations.
Tags : driving, operational, business, analytics, organization, value
     IBM
By: IBM     Published Date: Apr 17, 2013
IBM’s Storage Hypervisor concept is the best news since server-less back-up, and easier to understand. Thanks to the popularity of server virtualization, most business folks have some idea of what a hypervisor can do but a storage hypervisor has the potential to be much more transformative.
Tags : storage, hypervisor, concept, virtualization, transformative, business
     IBM
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