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By: BMC ESM     Published Date: Aug 20, 2009
In this Podcast with Eli Almog, Corporate Architect in BMC's CTO Office, discusses how IT managers can know when it's time to look at BSM, consider CMDB, learn how virtualization fits into your organization, and how automation can help your company retain its competitive edge.
Tags : bmc, automation, virtualization, cmdb, business process, it manager, it executive, corporate architect, enterprise applications
     BMC ESM
By: ServiceNow     Published Date: Apr 19, 2013
A robust configuration management database (CMDB) is the heart of a successful service knowledge management system. It is the faithful source of configuration details and relationships people rely on to manage services throughout their lifecycle. Like personal relationships, building and maintaining an effective CMDB is a commitment that requires care and attention to get the best value.
Tags : configuration management, database, database management
     ServiceNow
By: BMC ESM     Published Date: Aug 20, 2009
Using the five step process outlined in this white paper, we were able to eliminate more than 2,000 servers from our own IT infrastructure, saving an estimated $10 million dollars in data center costs.
Tags : data center consolidation, it infrastructure, bmc, esm, capacity, cobit, cmdb, networking
     BMC ESM
By: ServiceNow     Published Date: Mar 13, 2019
A major service outage can cost your business millions of dollars. It’s a constant battle to keep critical business services available. A healthy CMDB helps you to prevent outages, identify and respond to outages quickly, and diagnose and fix outages faster. Learn more with this eBook.
Tags : 
     ServiceNow
By: ServiceNow     Published Date: May 14, 2019
A major service outage can cost your business millions of dollars. It’s a constant battle to keep critical business services available. A healthy CMDB helps you to prevent outages, identify and respond to outages quickly, and diagnose and fix outages faster. Learn more with this eBook.
Tags : 
     ServiceNow
By: ASG Software Solutions     Published Date: Mar 10, 2010
Configuration Management is at the heart of the IT Infrastructure Library (ITIL) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information.
Tags : asg, cmdb, bsm, itil, ema, configuration management, itsm, bsm, itil, asg, ddm, cms, bsm, bsp, metacmdb, configuration management, metadata, metacmdb, lob, sdm
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Dec 09, 2008
Generally, CMDBs populated by discovery tools alone simply aren't usable. They fail because they contain massive amounts of irrelevant information. You avoid this pitfall by correctly populating your CMDB in four simple steps.
Tags : asg, cmdb, bsm, itil, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
     ASG Software Solutions
By: IBM     Published Date: Apr 17, 2009
Optimize IT process, maximize ROI and improve service levels. The challenge facing businesses today is the need to achieve ever-higher levels of service and maximize return on investment, while simultaneously minimizing costs. This white paper reveals how IBM Maximo® asset and service management solutions help your organization run more efficiently.
Tags : ibm maximo, asset and service management solution, optimize it, maximize roi, service lebels, service management solutions, tivoli, it business processes, service levels, ibm, service level agreements slas, key perfor¬mance indicators, kpis, it asset management, itam, it infrastructure library, itil, it asset management, itam, work management
     IBM
By: IBM     Published Date: Apr 17, 2009
Optimize IT process, maximize ROI and improve service levels. The challenge facing businesses today is the need to achieve ever-higher levels of service and maximize return on investment, while simultaneously minimizing costs. This white paper reveals how IBM Maximo® asset and service management solutions help your organization run more efficiently.
Tags : ibm maximo, asset and service management solution, optimize it, maximize roi, service lebels, service management solutions, tivoli, it business processes, service levels, ibm, service level agreements slas, key perfor¬mance indicators, kpis, it asset management, itam, it infrastructure library, itil, it asset management, itam, work management
     IBM
By: BMC ESM     Published Date: Jul 17, 2009
Join us as we talk with Atwell Williams, Solutions Architect for the Office of the CTO at BMC Software. Get insights into where to start when building and managing a CMDB and find out how to define what "done" looks like. Learn whether a bottom-up or a top-down approach will work best for you, hear important tips for training your team, and get some great practical advice from one of BMC's experts.
Tags : bmc, software, cto, solutions architect, cmdb, project, team, organization, implementation, successful team, project management, stage 4, configuration management database, it management, data management
     BMC ESM
By: BMC ESM     Published Date: Jul 22, 2009
Join us as we talk with Atwell Williams, Solutions Architect for the Office of the CTO at BMC Software. Get insights into where to start when building and managing a CMDB and find out how to define what "done" looks like. Learn whether a bottom-up or a top-down approach will work best for you, hear important tips for training your team, and get some great practical advice from one of BMC's experts.
Tags : bmc, software, cto, solutions architect, cmdb, project, team, organization, implementation, successful team, project management, stage 4, configuration management database
     BMC ESM
By: ASG Software Solutions     Published Date: Jul 13, 2009
Enterprise content is growing at an average rate of 200% per year-and the risks of noncompliance are growing even faster. This paper examines the business and technical difficulties of managing content from disparate systems and presents the most viable alternatives for addressing these challenges.
Tags : asg, sla, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Aug 04, 2009
Businesses expect IT management to demonstrate their contributions to end-user benefits and the bottom line while addressing immediate needs and long-term performance management goals. This white paper presents IT2020, a new performance management paradigm for meeting both of these expectations.
Tags : asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow
     ASG Software Solutions
By: ServiceNow     Published Date: Jan 17, 2017
Provide better IT service delivery, more consistently, and with less effort This eBook, “Define Your Services for Fast and Accurate Service Delivery,“ shows you: A simple plan for defining and managing your services and building your single system of record in a CMDB Best practices for incident, change, problem and asset management, reporting, and more How to prevent unexpected downtime creating a comprehensive, connected view of business services and IT Infrastructure
Tags : it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management, service, infrastructure
     ServiceNow
By: ASG Software Solutions     Published Date: Mar 05, 2008
Because business success is tightly fused with technology, IT costs are rising, and this trend is expected to continue. As a result, businesses are demanding that IT be more than a static resource. IT is expected to deliver business results with a measurable contribution to the organization's bottom line.
Tags : asg, cmdb, bsm, itil, paradigm, btsm, sla, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
     ASG Software Solutions
By: LANDesk     Published Date: Apr 06, 2009
Implementing the ITIL set of guidelines to aid the implementation of a lifecycle framework for IT Service Management is now a major priority for a growing number of organizations, but remains a task where external help is often of critical importance.
Tags : itil, avocent, landesk, lifecycle, configuration management database, cmdb, it infrastructure library, kpi, itsm, it service management, version 3
     LANDesk
By: ICMDocs     Published Date: Mar 21, 2011
With the significant improvements in scanning technology today and the increased importance of all aspects of security, it is a good time to take another look at and update the factors that are important in selecting a scanni
Tags : scanning companies, scanning vendors
     ICMDocs
By: ASG Software Solutions     Published Date: Apr 30, 2008
In order to provide high quality, cost effective business services in complex, distributed environments, improved IT management strategies are required. Business Service Management (BSM) is a strategic approach to managing IT services in support of improved business performance.
Tags : asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization
     ASG Software Solutions
By: ASG Software Solutions     Published Date: May 28, 2009
Organizations are drowning in content. They don't know what they have, and they can't find what they need when they need it. While they spend significant time and money to manage content stored among a host of disconnected systems, their efforts are less than fully effective.
Tags : asg, sla, cmdb, bsm, metadata, metacmdb, lob, automation, it value chain, ecommerce, bpm, workflow, itil, cmdmdb, service optimization
     ASG Software Solutions
By: ITinvolve     Published Date: Jun 06, 2012
Learn why Enterprise Management Associates analyst Dennis Drogseth calls ITinvolve for Change Management "a breath of fresh air in humanizing change management and streamlining collaboration across a wide range of relevant stakeholders.
Tags : change management, cloud computing, cross-domain change management, cmdb, cms, itinvolve, enterprise applications
     ITinvolve
By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
Tags : asg, cmdb, bsm, itil, bsm, bsp, metacmdb, user experience, lan, wan, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
Tags : asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, it service management, itil, performance testing, sla, sla management services, testing, wla, visibility, configuration management, metadata
     ASG Software Solutions
By: ServiceNow     Published Date: Oct 22, 2018
Behind every successful CMDB deployment is a detailed configuration management plan for implementing, designing, and sustaining a configuration management capability. Learn the 4 key stages to deploying a healthy CMDB with this ebook including real-life examples that you can put into practice today.
Tags : cmdb, deployment, management, servicenow
     ServiceNow
By: ServiceNow     Published Date: Mar 13, 2019
Behind every successful CMDB deployment is a detailed configuration management plan for implementing, designing, and sustaining a configuration management capability. Learn the 4 key stages to deploying a healthy CMDB with this ebook including real-life examples that you can put into practice today.
Tags : 
     ServiceNow
By: ServiceNow     Published Date: May 14, 2019
Behind every successful CMDB deployment is a detailed configuration management plan for implementing, designing, and sustaining a configuration management capability. Learn the 4 key stages to deploying a healthy CMDB with this ebook including real-life examples that you can put into practice today.
Tags : 
     ServiceNow
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