communications systems

Results 26 - 50 of 63Sort Results By: Published Date | Title | Company Name
By: Aspect Software     Published Date: Nov 06, 2014
Download Aspect’s newsletter, “Serving and Engaging the Digital Consumer - from Self-Service to Agent-Assisted” for insights on how the cloud, omni-channel communications and mobility are revitalizing customer self-service. Included is a complete copy of the latest Gartner Marketscope for IVR Systems and Enterprise Voice Portals, which provides insights on the state of the market and top vendors. Download to learn more!
Tags : aspect, digital consumer, self service, voice response market, it leads, ivr investments, omni channel, omnichannel, omni-channel, it management, ivr, marketscope, voice portal, self-service
     Aspect Software
By: Genesys     Published Date: Jun 11, 2018
Don’t let your communications system hold you back. PBX systems once provided top-of-the-line business communications, but they weren’t designed to accommodate business growth and change. And cloud-based platforms have altered the landscape of business communications. Your PBX isn’t just an inconvenience, it could hurt your business. This eBook covers common problems associated with PBX systems as well as their impact on your business. Learn to identify signs of trouble in your business communications as well as key features to look for in a new system. Don’t let a fear of the unknown hold you back. Download the eBook and learn: • Key warning signs to look for in your PBX • The impact of maintaining an outdated system • How modern communication tools can benefit your business
Tags : pbx, cloud, business communications
     Genesys
By: Black Box     Published Date: Nov 24, 2015
Black Box can help you get the most out of your technology investment. We partner with customers to identify the right solutions for strategic IT needs that add value to your business. Our portfolios of Wired/Wireless, UCC, and IT Service solutions, and our depth of expertise, deliver positive business outcomes for evolving IT business scenarios. Black Box takes a vendor-independent approach to deliver the right solution, on the right network. Our long-term, established relationships with best-in-class IT technology providers allow us to offer objective, vendor-neutral solutions designed to meet a broad range of IT requirements. With more than 4,000 team members & 200 offices in 150 countries, we offer global capabilities with local expertise, and are committed to driving business success through IT excellence. Our passion to IT communications is unsurpassed, and we will work with you to find the ideal solution for today’s challenge while helping to anticipate tomorrow’s needs.
Tags : voip solutions, contact center solutions, business phone systems, ucc, it services, it solutions, it security, it infrastructure, uc solutions, mobility solutions, cloud solutions, enterprise business solutions, data center cloud service, it disaster recovery, network services, video collaboration
     Black Box
By: Unica     Published Date: Mar 29, 2010
Marketers have been limited to bland options for sending communications to consumers on their mobile phones. With the introduction of Apple's iPhone and operating systems like Google's Android and Palm's Pre/Pixi, now offering similarly rich user experiences, you have the opportunity to reach your customers, anywhere, any time, on their mobile devices.
Tags : unica, email, emarketing, esp, email trends, social media, sms, spam, mobile email, templates
     Unica
By: Zebra Technologies     Published Date: Mar 25, 2010
Mobile printing provides a series of quality improvements and timesaving benefits that are often overlooked in route automation, but can have a significant impact on the bottom line. This white paper will: • Describe uses for mobile printing in route accounting applications; •Provide return on investment calculation tools to measure the financial impact mobile printing can have; • Demonstrate how mobile printing processes can improve billing, distribution, and customer service operations; • Detail how on-demand thermal printing can reduce forms expenses; • Provide an overview of mobile printer and wireless communications options for route accounting systems. Read on to see how your route delivery and sales staff can make more stops and fewer errors each day by using mobile printing to support their work.
Tags : zebra technologies, dsd, manufacturing, mobile printing, wireless printing
     Zebra Technologies
By: Genesys     Published Date: Dec 20, 2018
Don’t let your communications system hold you back. PBX systems once provided top-of-the-line business communications, but they weren’t designed to accommodate business growth and change. And cloud-based platforms have altered the landscape of business communications. Your PBX isn’t just an inconvenience, it could hurt your business. This eBook covers common problems associated with PBX systems as well as their impact on your business. Learn to identify signs of trouble in your business communications as well as key features to look for in a new system. Don’t let a fear of the unknown hold you back. Download the eBook and learn: • Key warning signs to look for in your PBX • The impact of maintaining an outdated system • How modern communication tools can benefit your business
Tags : 
     Genesys
By: Aria Systems     Published Date: Dec 19, 2012
The following questions were posed by Aria Systems to Debra Osswald, research vice president of IDC's Communications Service Provider (CSP) Operations program, on behalf of Aria Systems customers.
Tags : saas, billing, subscription, management
     Aria Systems
By: Comcast Business     Published Date: Mar 24, 2015
The digitization of data has empowered both healthcare providers and patients to improve how, when and where healthcare is administered, giving patients greater control over their personal health and well-being. The key to success lies in the ability to get the right information to the right people at the right time. And a crucial enabler of improved communications is the ability to transfer data across like and disparate systems through mobile technology. This was the topic at a recent focus group Comcast Business held at HIMSS14 that included healthcare IT professionals from six leading healthcare providers. The participants shared the following insights on how advancements in data mobility can engage the entire healthcare ecosystem and help improve patient outcomes. Download this white paper to learn more.
Tags : healthcare, patient care, communication, electronic health records, remote diagnostics, mobile technology, networking, security, it management
     Comcast Business
By: OpenText     Published Date: Nov 08, 2013
Once voice systems have migrated to Voice over IP, (VoIP) fax communications are the next logical addition to an IP-based environment. This white paper discusses how fax servers and new Fax over IP (FoIP) investments fit into your organizations unified communication strategy. It also calls attention to issues and challenges organizations should consider when determining how best to take advantage of traditional telephone-based systems, FoIP, or a mix of both.
Tags : voip, phone systems, voice over internet protocol, voice over ip
     OpenText
By: Brocade Communications Systems     Published Date: Sep 05, 2014
Deploying the right Ethernet fabric is key for any organization, but selecting one can be daunting. Fortunately, the Lippis guide “Top 6 Recommendations for Selecting an Ethernet Fabric” provides insight and deployment tips based on the results of a recent study.
Tags : ethernet, fabric, deployment tips, recommendations, selecting
     Brocade Communications Systems
By: Brocade Communications Systems     Published Date: Sep 05, 2014
The arrival of virtualization, cloud computing, and mobility has strained data center networks—and IT staff—like never before. This Market Spotlight explains how data center network fabrics provide a foundation for automated provisioning, configuration, and management of network-based services in a new era of IT agility.
Tags : network automation, virtualization, cloud computing, agility, network-based, services, networking
     Brocade Communications Systems
By: Brocade Communications Systems     Published Date: Sep 05, 2014
SDN deployment is not a matter of if but when—is your data center ready? This new eGuide reveals how to maximize the value of Software-Defined Networking (SDN) and Network Functions Virtualization (NFV).
Tags : data center, software-defined networking, network, functions, virtualization
     Brocade Communications Systems
By: Cisco     Published Date: Jan 29, 2009
The following are 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.
Tags : cisco, increasing operational efficiency, boost operational efficiency, mobile employees, smb employees, secure wireless access, outsource it tasks, improve employee retention, long-term technology plan, value-added resellers, vars, managed service providers, security and vpn, unified communications, cisco business application connectors, cisco systems capital, enterprise applications
     Cisco
By: Progress Software BTA Telecommunications     Published Date: Apr 09, 2009
Did you know that 61 telcos worldwide reported a loss of up to 10% of revenue due to order fallout? Why is this happening? How else is order fallout affecting companies? This report by Vanson Bourne, an independent research firm, examines the scope and nature of the problem. Business transaction assurance-making sure orders process successfully-may seem simple but it isn't. Learn about the challenges that telecommunications experts face and why current monitoring and management systems can't do the job.
Tags : progress software, telecommunications, telcos, telecom, business transaction, vanson, transaction failure
     Progress Software BTA Telecommunications
By: Plantronics     Published Date: Oct 18, 2013
Emerging technologies empower, but they can also confuse. Workers in the new mobile landscape struggle to manage communications with mobile phones, landlines, VoIP calls and different voicemail boxes, email, IM, text messages and social networking applications. Unified Communications is the answer. It’s the bridge between all these communication systems helping manage communications with one interface.
Tags : plantronics, office environment, unified communications, emerging technologies empower, manage communications, audio quality, communication channels, acoustic technology, working offsite, b2b communication, telecommuting, plantronics audio devices, plantronics technology, ergonomic innovations, acoustic intelligence, networking
     Plantronics
By: RingCentral     Published Date: May 22, 2014
The Cloud; software as service across the Internet, is experiencing mass proliferation for everything from banking to CRM. Communications are part of this migration and offer a compelling solution over the retro, hardware-based systems known as PBX. This paper illustrates comparative anatomies of the old and new models. Major benefits of cloud communications are detailed, including the elimination of costs, removal of complexity for managing the system, alleviating IT resources, and the benefits of one system with a host of features. A deep-dive of the technology supporting the solution is included.
Tags : ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes, voip, enterprise applications, data center
     RingCentral
By: Avaya     Published Date: Nov 27, 2017
Whether you're already an Avaya UC solutions customer or you're using a competing solution, the time's never been better for you to begin your migration to the cloud. From more flexible pricing to better security and system redundancy, the benefits of the cloud unmistakable - and making the switch is easier than ever.
Tags : 
     Avaya
By: Polycom     Published Date: Sep 24, 2014
Unified communications (UC) has been a market in the making for well over a decade, as companies look to improve corporate collaboration. UC, the concept of streamlining phone, email, chat, video and content collaboration, has become a corporate objective for reducing the cost and complexity of communications and increasing employee productivity. What began 10 years ago as a hardware-driven effort to combine PBX systems, computer servers and video infrastructure, is now evolving to include software-enabled processes and functionality.
Tags : improving, collaboration, business, corporate, lync, video, content, objective, communication, chat, complexity, cost, market, unified, employee, productivity, email, hardware, software development, enterprise applications
     Polycom
By: Singtel     Published Date: Oct 28, 2014
Examine the three broad challenges that Financial Services Institutions (FSIs) face today: compliance and risk management, consolidation and innovation. To address these effectively, FSIs require an Information and Communication Technology (ICT) infrastructure that offers both the security and reliability of their legacy communications systems as well as the flexibility and scalability that new generation networks provide, in order to adapt and innovate in the highly competitive financial services environment.
Tags : singtel, vpn, wan, lan
     Singtel
By: Tripp Lite     Published Date: Mar 02, 2015
VoIP is rapidly becoming the standard for voice communications in business, government, education, government and healthcare. It offers capabilities that far exceed traditional phone systems, with unified communication platforms promising to integrate messaging, mobility, collaboration, relationship management, teleconferencing and other advanced features. The transition to VoIP presents a number of challenges like the need to install new equipment in the MDF and the IDFs dispersed throughout your organization's network/telecom wiring closets. Typical closet designs can't handle the increased wattage and heat output of the PoE switches used to power IP phones. In this white paper you'll learn: • The basics of VoIP migration and implementation • What issues to consider when upgrading network/telecom wiring closets for VoIP • What cost-effective solutions are available to power and protect a VoIP network wiring closet
Tags : voice traffic, teleconferencing, messaging, mobility, network, platforms, communication, voip, internet protocol, video, call routing, recovery
     Tripp Lite
By: Polycom     Published Date: Sep 15, 2015
UC—the concept of streamlining phone, email, chat, video and content collaboration—has become a corporate objective for reducing the cost and complexity of communications and increasing employee productivity. What began more than 10 years ago as a hardware-driven effort to combine PBX systems, computer servers and video infrastructure is now evolving to include software-enabled processes and functionality.
Tags : collaboration, communications, conferencing, enterprise, lync, microsoft, phone, polycom, skype, voice over ip
     Polycom
By: Avaya     Published Date: Nov 21, 2017
Whether you're already an Avaya UC solutions customer or you're using a competing solution, the time's never been better for you to begin your migration to the cloud. From more flexible pricing to better security and system redundancy, the benefits of the cloud are unmistakable - and making the switch is easier than ever.
Tags : 
     Avaya
By: Fonality     Published Date: Feb 25, 2013
A Fonality study found that for companies with knowledge workers who average an eight-hour workday, nearly 50 percent of that time-almost four hours a day.
Tags : fonality, unified communications, integrated platform, voice, data, video communications, uc systems, it infrastructure
     Fonality
By: Basho     Published Date: Apr 13, 2015
Today’s consumers expect instant access to communications services whether they’re in the office, at home, or on the road. With data speeds increasing and international roaming costs decreasing, data usage is rapidly growing. Telecommunications Service Providers (TSPs) are under pressure to deliver more services to more people and approach 100% uptime all while lowering prices to consumers. Traditional relational databases can’t meet the requirements for massive scalability, availability, and fault tolerance that the rapid growth in data usage and rise of big data demands. Read this solution brief to learn how Riak excels at these. Riak is a distributed NoSQL database optimized for big data. Riak meets many of the challenges you may be facing with your own service operations systems.
Tags : riak, basho, telecommunications service provider, license fees, scalability, availability, data usage, big data, service operations system, networking, security, it management, data management
     Basho
By: Focus VoIP     Published Date: Jan 19, 2011
NEWLY UPDATED: Save time researching business phones with our free Midrange IP Phone Comparison Guide.
Tags : altigen communications, nortel networks, ip phone, cisco systems, shoretel, polycom, avaya, phone system, voip, smb decision makers, it professionals, call center managers
     Focus VoIP
Start   Previous    1 2 3    Next    End
Search White Papers      

Add White Papers

Get your white papers featured in the insideHPC White Paper Library contact: Kevin@insideHPC.com