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By: Service Now     Published Date: Jan 26, 2018
Customer service is at an inflection point, in both the business-to-consumer and business-to-business sectors. Costs continue to skyrocket as the volume of inquiries increases, even as customer service budgets remain flat. Customer expectations seem to increase by the hour. Make a mistake or fail to resolve an issue quickly, and businesses may quickly see a decline in customer satisfaction and revenue. Download this whitepaper to learn more!
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     Service Now
By: Google Apigee     Published Date: Mar 12, 2019
APIs have become the de facto standard for building and connecting modern applications, so any degradation in API performance can have an adverse impact on customer experience, brand value and revenue. Google Cloud’s new eBook, Optimizing API Programs with Monitoring and Analytics, takes a detailed look at the benefits of using API monitoring and analytics technology to optimize your API programs and digital strategies. Explore how to deliver a seamless and connected experience for customers, partners, and employees. What's inside? -Field-tested best practices -Real-world use cases -An API monitoring and analytics checklist
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     Google Apigee
By: TIBCO Software     Published Date: Sep 12, 2018
The Internet of Things (IoT) didn’t just connect everything everywhere; It laid the groundwork for the next industrial revolution. Connected devices sending data was only one achievement of the IoT—but one that helped solve the problem of data spread across countless silos that was not collected because it was too voluminous and/or too expensive to analyze. Now, with advances in cloud computing and analytics, cheaper and more scalable factory solutions are available. This, in combination with the cost and size of sensors continuously being reduced, supplies the other achievement: the possibility for every organization to digitally transform. Using a Smart Factory system, all relevant data is aggregated, analyzed, and acted upon. Sensors, devices, people, and processes are part of a connected ecosystem providing: • Reduced downtime • Minimized surplus and defects • Deep insights • End-to-end real-time visibility
Tags : internet of things, connected ecosystem, big data, operations monitoring, process control, analytical techniques
     TIBCO Software
By: TIBCO Software     Published Date: Oct 03, 2018
AA Ireland specializes in home, motor, and travel insurance and provides emergency rescue for people in their homes and on the road, attending to over 140,000 car break downs every year, 80% of which are fixed on-the-spot.
Tags : connected users, analytics, real-time predictability, spotfire
     TIBCO Software
By: TIBCO Software     Published Date: Feb 26, 2019
MoneyLIVE’s annual survey of over 600 banking professionals found that traditional banks face a significant challenge when it comes to building AI-powered customer journeys. 75% believe that as the use of AI intensifies, banks will struggle to recruit the necessary expertise. 84% fear regulatory and liability issues surrounding AI. Just 7% think their organization’s use of AI is highly sophisticated. But for banks to keep pace with challengers and FinTechs, it’s crucial that they harness this continually evolving technology. Download this chapter of MoneyLIVE's The Future of Retail Banking Report 2018/19 now and understand how TIBCO’s Connected Intelligence Platform, with the use of AI and machine learning algorithms, can help with banks’ digital transformation needs.
Tags : artificial intelligence, machine learning, financial services, retail banking
     TIBCO Software
By: TIBCO Software     Published Date: May 16, 2019
Banks globally are betting big on artificial intelligence and machine learning to give them the technological edge they need for more real-time, personalized and predictive banking services. A framework will help both differentiate early winners and provide them with sustained advantages in intelligence. Download this IDC Analyst Infobrief to learn about how the world’s best banks are becoming more personal, more predictive, and more real-time than ever. What you will learn: 8 trends that reflect bank’s readiness for connected intelligence 9 pitfalls to avoid & 9 ways to bridge the gaps The personal, real-time and predictive building blocks of AI & ML for banks Notable leaders based on IDC Financial Insights’ research and their respective use cases Essential guidance from IDC to leading banks
Tags : data, analytics, customer, banks, intelligence, capabilities, customers, insights, banking
     TIBCO Software
By: Engage2Excel     Published Date: Feb 11, 2019
The war for talent is a term that was coined by Steven Hankin of McKinsey & Company in 1997 to refer to an increasingly competitive landscape for recruiting and retaining talent. Today, this “war” has escalated to new heights, commanding the attention of CEOs across all industries. According to research recently published by McKinsey, more than three-quarters of Fortune 500 CEOs do not believe their companies are effective at attracting highly talented people. Of those CEOs who do consider their companies successful at attracting top talent, only 7% believe they are effective in retaining them. In today’s hyperconnected labor market, recruitment and retention are not separate problems; they are two sides of the same coin. Companies that have adopted integrated strategies for recruitment and retention have a significant competitive advantage. But according to McKinsey’s data, this group represents only a small fraction of the Fortune 500. The rest of the HR universe is under tremendous
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     Engage2Excel
By: SailPoint Technologies     Published Date: Apr 10, 2019
Today’s businesses are more interconnected and vulnerable to security threats. Read the top 6 reasons why identity governance can help protect organizations of any size stay protected.
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     SailPoint Technologies
By: Intel Security     Published Date: Feb 23, 2015
This report reveals the key steps organizations can take to harden their infrastructure, improve their responsiveness, and actively disrupt targeted attacks by paying attention IoAs.
Tags : security information, security connected framework, big security data, big data, log management, cyber-attacks, hackers, reference archecture, siem, security event management
     Intel Security
By: Intel Security     Published Date: Feb 23, 2015
This White Paper illustrates a magic quadrant analysis including vendors that have technologies designed for SIEM purposes.
Tags : gartner, magic quadrant, security connected framework, big security data, big data, log management, siem, security information, event management
     Intel Security
By: Intel Security     Published Date: Feb 23, 2015
This paper reveals how managing risk today means making sense of more data: vulnerability scans, application and database logs, flows, access and session records, alerts, and trending analysis.
Tags : security connected framework, big security data, big data, log management, siem, security event management, risk, cyber-hacking, cyber-attacks
     Intel Security
By: Intel Security     Published Date: Feb 23, 2015
This paper reveals how cloud and compliance could be in one thanks to McAfee Enterprise Security Manager.
Tags : security information, security connected framework, big security data, big data, log management, siem, security event management
     Intel Security
By: New Voice Media     Published Date: Mar 28, 2019
Three Strategies to Deliver a Connected Customer Experience
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     New Voice Media
By: KPMG     Published Date: Jun 06, 2019
In a world where digital is mainstream, the IT function lives or dies on the way it delivers technology services, responds to issues and manages expectations. Are you ready for the future? Download this report to discover: • what role IT has to play in developing a future-ready, connected enterprise • why fundamental changes to the IT operating model are necessary • six key areas where IT must deliver to avoid getting left behind.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
As organisations transform to be become customer-centric, connected enterprises, the IT operating model needs to transform too. Find out the advantage of a market-speed model. Read this briefing to discover: • what the key elements of a market-speed organisation are • how to design a new market-speed IT operating model • six priority actions to prepare the IT function for the shift.
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     KPMG
By: KPMG     Published Date: Jun 06, 2019
Organisations increasingly need a delivery model for technology that can keep pace with the market. This is about more than doing the basics faster. Find out what ‘modern delivery’ looks like. Read this briefing to discover: • why modern deliver is a key enabler for the customer-centric, connected enterprise • how organisations can make better decisions before development begins • how future development teams will be organised • how to adjust policies and controls to create space for innovation • critical steps for achieving frictionless agility at scale.
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     KPMG
By: Oracle     Published Date: Apr 21, 2015
This paper reveals the way to let your reps stay connected to systems and co-workers and be more productive.
Tags : devices, tablets, smartphones, productivity, mobility, be mobile, mobile devices, sales team, improve sales team productivity, engage customers
     Oracle
By: F5 Networks Inc     Published Date: Aug 13, 2013
While the promises of reduced costs and greater flexibility are driving companies to the cloud, these benefits can be negated by new management and processes which are often manual and disconnected from existing systems. This white paper explores strategies that enables IT departments to embrace the shift to being a services-based organization without relinquishing the control necessary to ensure the security, performance, and reliable delivery of applications.
Tags : cloud, security, performance, reliable delivery, networking, data management
     F5 Networks Inc
By: SDL Web Content Management Solutions     Published Date: Jul 06, 2010
In today's connected world, a well managed Web presence is essential for any organization to achieve business success. The internet provides unprecedented opportunities for border-free communication. Many organizations use the internet to reach worldwide audiences. These organizations need to balance centralized messages and branding with localized content and contributions. SDL Tridion's BluePrinting technology allows you to create this balance.
Tags : sdl tridion, blueprinting, communication, localization, multidimensional communication
     SDL Web Content Management Solutions
By: GlobalEnglish     Published Date: May 01, 2013
The global economy grows more interdependent and interconnected by the day, and recent research by GlobalEnglish, the leading provider of on-demand Business English communication software to the world's top companies, affirms the trend. Two recent groundbreaking studies - the 2013 Business English Index (BEI) and the Globalization of English (GOE) report - confirm the primacy of Business English as the de facto language of business. Download this report to learn how BEI allows corporate leaders to benchmark their workforce's skills against peers and competitors.
Tags : business english, globalenglish, bei, business english index, goe, globalization of english, enterprise applications
     GlobalEnglish
By: Aruba Networks     Published Date: Nov 15, 2013
With more Internet-connected mobile devices than people in the world in 2013, IT must provide seamless connectivity to every class of user — employees, contractors, guests and even customers — appropriate to their role and type of device. Mobility in the workplace isn’t just for user benefit and productivity. The migration to mobility begets several IT benefits.
Tags : just media, aruba networks, workplace benefits, wire-like wireless, context-aware security, user experience, automate adds, reduce network costs, rightsizing, mobile devices, seamless connectivity, mobility, productivity, migration to mobility, it benefits, high density, aruba clientmatch, aruba apprf, context-based security, mobility controller
     Aruba Networks
By: Tripp Lite     Published Date: May 15, 2018
As wattages increase in high-density server racks, providing redundant power becomes more challenging and costly. Traditionally, the most practical solution for distributing redundant power in 208V server racks above 5 kW has been to connect dual 3-phase rack PDUs to dual power supplies in each server. Although this approach is reliable, it negates a rewarding system design opportunity for clustered server applications. With their inherent resilience and automated failover, high-availability server clusters will still operate reliably with a single power supply in each server instead of dual power supplies. This streamlined system design promises to reduce both capital expenditures and operating costs, potentially saving thousands of dollars per rack. The problem is that dual rack PDUs can’t distribute redundant power to a single power supply. An alternative approach is to replace the dual PDUs with an automatic transfer switch (ATS) connected to a single PDU, but perfecting an ATS tha
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     Tripp Lite
By: Cisco     Published Date: Aug 27, 2015
Learn how you can decrease downtime, introduce new products faster, and foster innovation with Cisco's Connect Factory.
Tags : industrial enterprise, manufacturing, connected factory, convergence, automation, business networks, factory-based operational technologies, it networks, global visibility, global supply chain, iot, ioe
     Cisco
By: Cisco     Published Date: Mar 07, 2016
Find out how the Internet of Things (IoT) is changing manufacturing.
Tags : iot, plant networks, connected factory, reducing costs, quality management, productivity, it networks, manufacturing process
     Cisco
By: Cisco     Published Date: Aug 27, 2015
See how factories, utility companies, railroads, and other organizations are taking advantage of Internet of Things technology.
Tags : connected factory, internet of things, iot solutions, data management, convergence, business process management, data integration, data analytics
     Cisco
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