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By: IBM     Published Date: Sep 30, 2013
This white paper covers how marketing, sales, customer service, product management and HR can monetize social media using business analytics with our social business platform.
Tags : ibm, ibm solutions, ibm cognos, ibm spss, social media analytics, ibm connections, ibm business analytics, social business analytics, social media, enterprise applications
     IBM
By: IBM     Published Date: Jan 10, 2014
This white paper from IBM, showcases five organizations that are strategically integrating emerging social software and tools with their existing investments and seeing measurable results in return on investment.
Tags : social business, ibm connections, workforce, talent, social software, knowledge management, productivity, ibm, collaboration tools, knowledge sharing, learning
     IBM
By: IBM     Published Date: Jan 10, 2014
IBM conducted more than 1,700 in-depth, face-to-face interviews with CEOs, general managers and senior public sector leaders from around the globe. Our newest CEO Study, the largest of its type ever undertaken, is the latest in the IBM C-suite Study Series. It explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments – what we call the connected economy. Three themes emerged. Today's CEOs must: - Empower employees through values - Engage customers as individuals - Amplify innovation with partnerships Register now to access the insights that can help you lead more effectively through impactful connections with your employees, customers and partners.
Tags : social media, b2b, global economy, smarter workforce, talent, talent analytics, human capital, learning organization, employee engagement, leadership models, global leadership, social collaboration, social networking, social business, communication, social media, mobile, big data
     IBM
By: Vision Critical     Published Date: Jun 23, 2009
Kodak's community-which boasts over 2,600 members to date-has been effective in combining quantitative and qualitative research initiatives, resulting in a more comprehensive understanding of consumer behavior, trends, and demand, which the company continues to use to its advantage. In addition to evaluating existing products and marketing initiatives, it has helped to identify new product and marketing opportunities through analysis of how members shop.
Tags : kodak, online community, customer voice, customer data, crm, cost savings, vision critical, marketing research, market research, feedback, trial, customer, brand tracking, longitudinal studies, testimonials, advertising, communication, testing, community, branding
     Vision Critical
By: DataDirect Technologies     Published Date: Mar 17, 2009
Connecting to a database requires a number of independent layers. The application needs to incorporate software that establishes the connection and calls to the database. A database connectivity layer needs to be in place to help manage security, communications, and data flow with the database. The database has a set of interfaces that help translate the client requests into actions within the database engine. And with the advent of .NET, the costs of managed versus non-managed code must also be considered.
Tags : .net, data direct, microsoft .net architecture, scaling, effective architectural design, virtual machine, intermediate language, component object model, com, windows operating system, com-based code, cpu utilization, optimize database connectivity, software development
     DataDirect Technologies
By: GoToWebinar     Published Date: Aug 01, 2011
Watch this on-demand webinar to hear pioneer presentation innovator Nancy Duarte, CEO of Duarte Design, demonstrate how to apply the methods in her book, Resonate: Presenting Visual Stories That Transform Audiences, to build meaningful connections with audiences that compel them to action. Her groundbreaking work details a new way of structuring presentations that helps the presenter create a human connection with audiences.
Tags : gotowebinar, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
     GoToWebinar
By: RingCentral     Published Date: May 14, 2013
The phone allows your business to flourish. It's your lifeline to the outside world and is critical to the image you project to customers. It's your connection to your customers and millions of prospective customers who will reach out to you. That is why selecting the right phone system is important. Read this white paper to learn the 5 mistakes to avoid when selecting a business phone system.
Tags : ringcentral, business phone system, phone system, prospective customers, 5 mistakes to avoid
     RingCentral
By: SocialChorus     Published Date: Feb 10, 2015
Today’s modern buyer has unlimited access to information and connections right at their fingertips, at all times, through social media. According DemandGen, 77% of buyers won’t even speak with sales until they have performed their own research online. Sales teams that are succeeding in this new era are reaching these buyers earlier in the process through social selling. This guide will give you what you need to get your sales team ready to master social selling — in just 2 minutes a day.
Tags : social selling, social media, best practices, social selling platform, modern buyer
     SocialChorus
By: Oracle     Published Date: Apr 22, 2014
This document focuses on the trends that are driving decision-making on cloud including the growing connection between cloud, mobility, and data; cloud services governance and integration; and continuing development of cloud ecosystems among vendors.
Tags : cloud services, trends, cloud services, oracle
     Oracle
By: Acquia     Published Date: Feb 26, 2015
The impact of commerce on modern business is undeniable. From changing the retail experience to the introduction of pure pricing transparency, online shopping is now the primary way that brands interact with loyal and prospective customers. In this ebook, we’ll look at the trends sweeping over the commerce landscape and show you how you can take advantage of the content and commerce combination to sell your story.
Tags : audience segmentation, commerce-content connection, online shopping, acquia, it management, enterprise applications
     Acquia
By: IBM     Published Date: Jan 06, 2016
Your recruiting strategy should be an integrated partnership between strategy and tools. There is no secret sauce. However, if you broaden your approach and your definition of recruiting, attraction and connection, the goal of finding the right talent becomes increasingly attainable. Try creating a multi-faceted approach to talent attraction using target audiences and ads. Create a robust strategy to connect with talent in your lead management tool, social network, and career site or recruitment technology system. Be willing to change and try new tactics, even if it means starting small. There are countless ways to approach a truly social strategy for recruitment – when done right; they yield great results that can actually prove ROI. Embrace that recruiting is marketing and change how your team finds, attracts and connects with the next great employee for your company.
Tags : recruitment, marketing, talent acquisition, recruiting strategy, talent search, social strategy, lead management tool
     IBM
By: Intercom     Published Date: Apr 05, 2018
Sales has changed – messaging and live chat is the new medium for initial sales conversations, not the phone calls or leisurely lunches of old. So how do you pick up on the essential signals and tones needed to build a connection with potential customers?
Tags : 
     Intercom
By: IBM     Published Date: Mar 28, 2016
The rise of social media, coupled with the desire to build more engaged and productive workforces, has brought “active employee listening” to the forefront of management attention. No longer is it enough to encourage employees to speak up about topics that matter to them. Organizations today need to more actively solicit, analyze and engage in ongoing conversations with past, present and even future employees. Having access to the collective “employee voice” can help leaders achieve diverse goals, including identifying innovations, preventing discord and improving productivity, as well as building a better connection to the organization and its mission. So, how can organizations establish and manage mutually beneficial listening programs? To better understand what companies are doing in the area of employee listening and the extent to which employees are willing to participate, we analyzed data from the 2015 IBM Smarter Workforce Institute WorkTrends Survey – a broad-based survey of ov
Tags : ibm, ibm smarter workforce, work trends, employee engagement
     IBM
By: IBM     Published Date: Jul 20, 2016
The rise of social media, coupled with the desire to build more engaged and productive workforces, has brought “active employee listening” to the forefront of management attention. No longer is it enough to encourage employees to speak up about topics that matter to them. Organizations today need to more actively solicit, analyze and engage in ongoing conversations with past, present and even future employees. Having access to the collective “employee voice” can help leaders achieve diverse goals, including identifying innovations, preventing discord and improving productivity, as well as building a better connection to the organization and its mission. So, how can organizations establish and manage mutually beneficial listening programs?
Tags : ibm, ibm smarter workforce, work trends, employee engagement
     IBM
By: BlackBerry Cylance     Published Date: Aug 22, 2018
Cylance engaged SE Labs to independently assess CylancePROTECT’s ability to predict and prevent previously unknown threats. SE Labs pitted the May 2015 version of CylancePROTECT® — without a cloud connection or updates — against some of the most destructive and disruptive threats that appeared between 2016 and 2018, after the model was trained and deployed.
Tags : predictive, advantage, cylance, protect, cloud, connect
     BlackBerry Cylance
By: Lumension     Published Date: Feb 04, 2011
With cyberattacks inflicting increasingly greater damage following uncontrolled connection, it's time that government organizations got serious about outside threats.
Tags : usb security, network security, patch management, lumension, device management, security
     Lumension
By: Lane Telecommunications     Published Date: Apr 14, 2009
The fax market is changing significantly though not in the way predicted by many. Far from an inevitable decline brought about by the emergence of e-mail, the demand for fax, particularly from larger companies, is actually growing. The way that fax is managed within the business is also undergoing a significant period of transition.
Tags : kudos, lane, lane telecommunications, fax over ip, foip, ip network, integrated business communications, integrated ip, voice market, voip, multi- function peripherals, mfps, erp, public switched telephone network, pstn, fax over internet protocol, t.37, store and forward, t.38, real-time
     Lane Telecommunications
By: WebEx Communications     Published Date: Dec 14, 2007
Health services organizations around the world are discovering that they can optimize business strategies while protecting patient records. These companies use WebEx online applications to reach and support a growing number of employees and customers. They also follow HIPAA mandates using WebEx secure connections that encrypt all content. This content is never uploaded to any WebEx server, ensuring the highest level of data security and confidentiality.
Tags : online presentations, online training, staff training, interactive selling, system management, remote support, web meetings, online meetings, webinars, hipaa compliance, ensure compliance, system rollout, community education, community programs, webex
     WebEx Communications
By: VeriSign, Inc.     Published Date: Aug 03, 2011
The vulnerability of Wi-Fi and conventional wired Ethernet networks is nothing new. But the new Firesheep Wi-Fi attack tool has opened the vulnerability up to others, putting sensitive information within the easy reach of even casual hackers. Learn what you need to do to protect your company from these attacks.
Tags : verisign, symantec, ssl, firesheep, sidejacking attacks, wifi, http connections, https, tls/ssl, vulnerability management, sensitive information, hackers
     VeriSign, Inc.
By: Adobe     Published Date: Apr 17, 2017
Download our new guide, Up Close and Personal, to learn how you can make the most of marketing’s hottest real estate — the mobile device. You’ll discover the tools and strategies you need to adopt a mobile-first mindset, so you can connect personally with customers. Right where they live. Get the guide now to explore the three Cs of mobile engagement: • Context — maximize mobile capabilities to make it relevant • Connection — discover strategies to make it personal • Cadence — learn to orchestrate content and time it right
Tags : mobile device, marketing, mobile-first mindset, mobile capabilities, engagement
     Adobe
By: IBM     Published Date: Apr 13, 2015
IDC Retail Insights defines omni-channel merchandise optimization as the set of technologies, data assets, skills, processes, and management intent required to develop and maintain sets of targeted and localized offers that best satisfy important business objectives. These goals include customer satisfaction, customer lifetime value, and category, channel, and corporate performance. By "offers," IDC Retail Insights means the broad set of attributes that characterize assortments, products, services, prices, utility, and convenience that match customers' buying criteria and shopping behaviors. Targeted and localized offers present a compelling "choice set" that satisfies and delights consumers. Download this white paper to read the questions posed by IBM to Greg Girard, program director of Omni-Channel Analytics Strategies at IDC Retail Insights, on behalf of IBM's customers.
Tags : omni-channel merchandise, ibm, targeted offers, localized offers, customer satisfaction, corporate performance
     IBM
By: IBM     Published Date: May 29, 2015
Learn how telecommunications providers can reboot the customer experience!
Tags : restoration, telecommunications, service providers, connection, communication, customer experience
     IBM
By: IBM     Published Date: Oct 01, 2014
To help enterprises create trusted insight as the volume, velocity and variety of data continue to explode, IBM offers several solutions designed to help organizations uncover previously unavailable insights and use them to support and inform decisions across the business. Combining the power of IBM® InfoSphere® Master Data Management (MDM) with the IBM big data portfolio creates a valuable connection: big data technology can supply insights to MDM, and MDM can supply master data definitions to big data.
Tags : mdm, big data, master data, data solutions, data management
     IBM
By: IBM     Published Date: Jan 09, 2015
To help enterprises create trusted insight as the volume, velocity and variety of data continue to explode, IBM offers several solutions designed to help organizations uncover previously unavailable insights and use them to support and inform decisions across the business. Combining the power of IBM® InfoSphere® Master Data Management (MDM) with the IBM big data portfolio creates a valuable connection: big data technology can supply insights to MDM, and MDM can supply master data definitions to big data.
Tags : big data, mdm, client analytics, real-time analysis, it management, data management
     IBM
By: IBM     Published Date: May 07, 2015
In this On Demand session learn about using cloud-based social collaboration tools to streamline key areas of your business, increasing time to invest in new product development. Hear how one manufacturer turned to an IBM Business Partner to implement IBM SmartCloud Connections.
Tags : cloud technologies, social collaboration tools, ibm, networking, it management, storage
     IBM
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