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By: Schneider Electric     Published Date: Jun 07, 2019
Descubra cómo sacar el máximo provecho a su futuro. Este informe puede ayudarle a afrontar los desafíos del futuro, superar las expectativas de sus clientes y encontrar maneras de coexistir con las soluciones competitivas de centros de datos. 451 Research reúne información de los compradores y de quienes toman decisiones sobre el tema de los espacios de colocación, y resume lo que debe hacerse en las empresas de centros de datos de colocación.
Tags : colocación
     Schneider Electric
By: Schneider Electric     Published Date: Jun 07, 2019
Volverse más eficiente y más confinable.Para llevar ventaja sobre la evolución de los centros de datos, las empresas necesitan considerar el monitoreo remoto digital. Este informe explica cómo el monitoreo remoto digital afectará estas áreas: • Mejoras en el costo y el rendimiento de sistemas integrados • Ciberseguridad • Computación en la nube • Análisis de macrodatos • Computación móvil • Aprendizaje automático • Automatización para rendimiento laboral.
Tags : ciberseguridad, computación móvil, colocación
     Schneider Electric
By: Microsoft     Published Date: Oct 12, 2017
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
Tags : customer service, customer loyalty, digital trends, multiple channels, microsoft
     Microsoft
By: Dell PC Lifecycle     Published Date: Feb 13, 2018
IT market intelligence agency, IDC, conducted a global study of 3500+ IT leaders around the world and found that companies at all levels are considering PC Lifecycle as a Service models to reduce costs, shorten refresh cycles and procure better equipment for their employees. Dell PC as a Service (PCaaS) combines hardware, software, lifecycle services and financing into one all-encompassing solution – providing a single, predictable price per seat per month provided by Dell Financial Services.
Tags : market, idc, lifecycle, service, dell intel
     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: Feb 13, 2018
IT market intelligence agency, IDC, conducted a global study of 3500+ IT leaders around the world and found that companies at all levels are considering PC Lifecycle as a Service models to reduce costs, shorten refresh cycles and procure better equipment for their employees. Dell PC as a Service (PCaaS) combines hardware, software, lifecycle services and financing into one all-encompassing solution – providing a single, predictable price per seat per month provided by Dell Financial Services. Learn more about Dell solutions powered by Intel®. Dell PC as a Service (PCaaS) vereint Hardware, Software, Lebenszyklusservices und Finanzierung in einer umfassenden Lösung, die einen einzelnen, vorhersehbaren Preis pro Arbeitsplatz pro Monat bietet und von Dell Financial Services bereitgestellt wird.
Tags : idc, studie, dell, intel
     Dell PC Lifecycle
By: CA Technologies     Published Date: Jan 14, 2015
Whether you were at the forefront of the mobility era or are just now catching up—or, most likely, somewhere in between—you’ve already experienced first-hand the business impact of ubiquitous smartphones and tablets. From employees to customers, mobile devices spawned an explosion in new applications, data, support needs, security concerns, and other issues. They’ve reset expectations for organizational speed and flexibility. They’ve dramatically increased the surface area for potential security attacks. All this, and the mobile era is still just in its infancy.
Tags : mobile busienss, smartphones, tablets, applications, data, support needs, security attacks, organizational speed
     CA Technologies
By: CA Technologies     Published Date: Jan 20, 2015
In the application economy, speed, innovation and quality have become table stakes. If you can’t meet your customers’ expectations, they will surely find a competitor who can. Whether your organization is in one of the sectors facing the most intense digital competition—insurance, banking, telecommunications or retail—or in a more traditional industry, how rapidly and successfully you embrace a software-driven digital transformation strategy will likely have a profound effect on your organization’s long term viability. Within this transformation sphere, the development of “omnichannel” or “digitally-connected multi-channel” capabilities is a key priority. CA Technologies can help you deliver a consistent, integrated and quality customer experience, regardless of how your customers choose to interact with you.
Tags : enterprise mobility management, mobile devices, software, competitive advantage, strategic requirement, enterprise applications
     CA Technologies
By: SAP     Published Date: May 15, 2015
Forrester’s study yielded four key findings: • High customer expectations have led B2B firms to shift toward rich omni-channel experiences. • Providing a comprehensive omni-channel experience helps ensure customer loyalty. • Merchants will fall behind if they fail to adapt their technology to buyer needs. • Technology investment must be aligned with organizational and process change.
Tags : b2b, omni-channel commerce, ecommerce, customer loyalty, purchasing
     SAP
By: NuCompass     Published Date: May 26, 2016
CoPilot’s new, award-winning platform empowers your employees to manage their own moves, within your budget parameters, using any computer or mobile device.
Tags : employee relocation, relocation, relocation program, new hire relocation, mobility, mobility services, mobility program, employee move, lump sum relocation, lump sum move, relocation technology, relocation services, mobility technology
     NuCompass
By: Mitel     Published Date: Jan 21, 2019
La question n’est plus de savoir quand, mais comment vous passerez vos communications dans le cloud. Et c’est l’un des principaux enseignements de cette seconde édition de notre enquête sur la perception du cloud par les entreprises européennes. L’adoption des solutions cloud, synonymes d’innovation pour une grande majorité des répondants, semble inéluctable. Dans un monde où la capacité des entreprises à se transformer rapidement est devenu critique, le modèle du paiement à l’usage répond à leurs attentes de flexibilité et d’innovation, particulièrement en termes de collaboration. Grace à cette enquête, nous pouvons comparer les sensibilités des responsables d’entreprise et mieux appréhender les différences culturelles et les freins potentiels en fonction des pays. Les réponses selon les pays sont souvent similaires, à quelques exceptions notables, qui sont révélatrices des différences de maturité d’adoption des solutions cloud en Europe. Si chaque pays conserve des spécificités, le S
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     Mitel
By: ServiceNow     Published Date: Feb 24, 2017
Customer service is at an inflection point, in both the business-to-consumer and business-to-business sectors. Costs continue to skyrocket as the volume of inquiries increases, even as customer service budgets remain flat. Customer expectations seem to increase by the hour. Make a mistake or fail to resolve an issue quickly, and businesses may quickly see a decline in customer satisfaction and revenue.
Tags : 
     ServiceNow
By: Ruckus Wireless     Published Date: Sep 20, 2016
This IDC InfoBrief is a research summary of trends in Higher Education related to student experience and expectations for on-campus Wi-Fi
Tags : wi-fi, wlan, network, education, campus, wireless
     Ruckus Wireless
By: Dynatrace     Published Date: Dec 16, 2015
Today's hyper-connected mobile consumers have high expectations. To compete, you must provide a responsive, superior digital experience. DevOps best practices of Continuous Delivery make this possible, but to do it right you will need a safety net.
Tags : dynatrace, software delivery, digital, performance metrics, mobile consumer, software development, it management, enterprise applications
     Dynatrace
By: Concerto Cloud Services     Published Date: Dec 18, 2015
Download this whitepaper to learn more about Concerto Cloud Services's integrated cloud platform with predictable costs and superior service
Tags : 
     Concerto Cloud Services
By: Level 3     Published Date: Mar 04, 2016
You’ve heard the varying definitions of UC&C. Now it's time for clarification. Download "Unified Communications & Collaboration: Navigating The "All-Or-Nothing” Misconception" to learn more about how a flexible approach to IP–enabled communications can suit your needs and expectations.
Tags : level 3, ip enabled communications, planning, optimization, networking, it management, enterprise applications, data management
     Level 3
By: Red Hat     Published Date: Jun 23, 2016
The traditional technical and cultural challenges that large, hierarchical IT organizations face become more visible during times of IT transformation, such as the adoption of cloud technologies, DevOps practices, and agile methodologies. Persistent organizational culture is organic, and it can be extremely difficult for IT leaders to dictate it effectively from the top down. IT leaders can, however, use technology to encourage proper incentive structures in all levels of the organization. This paper explores the role of OpenShift by Red Hat in creating an atmosphere where creative and passionate developers can succeed frequently and quickly. Their success means decisionmakers can impact organizational culture and more rapidly achieve their goals. In this way, IT leaders can harness the efficiency and persistence of spontaneous organization, despite the inherent limitations of hierarchical systems.
Tags : technology, productivity, red hat, best practices
     Red Hat
By: CA Technologies     Published Date: Nov 02, 2016
The Travis Perkins Group is a leading supplier of building materials to the UK’s building and construction industry. For more than 200 years, the company has grown to deliver more than 100,000 products through 2,000 branch and store locations nationwide. Changing market demands, shareholder expectations and competition demand that the company continually enhance its performance. Yet, changing more than 200 years of tradition can be complicated. Traditional planning practices had led the company down the road to a bureaucratic project management office (PMO), and with the introduction of agile and CA Technologies, the once controlling environment has shifted into a service-oriented centre.
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     CA Technologies
By: CA Technologies     Published Date: Nov 02, 2016
Scaling Agile means that we apply its principles to large, even very large, groups of people. When we do this, we allow those people to be more connected to their work and its impact, despite being part of a huge system.
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     CA Technologies
By: CA Technologies     Published Date: Nov 02, 2016
Keeping up with the new pace of change requires building agility into your business to adapt to change faster, while carefully overseeing your investments. The integrated solution of CA Project & Portfolio Management (CA PPM) and CA Agile Central (formerly Rally) helps you effectively balance agility and governance by connecting the work of agile teams to your enterprise portfolio. Supporting an evolutionary approach to adopting agile, the solution lets you continue using traditional methods, while growing agile adoption to deliver on portfolio investments faster—with higher quality and predictable business results. A holistic view across all projects helps portfolio managers optimize budgets and resources for maximum return on investment.
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     CA Technologies
By: CA Technologies     Published Date: Aug 21, 2017
Lured by opportunities to speed innovation, reduce costs and enhance agility, many business executives are opting to move their organization’s applications into public cloud environments. Whether or not organizations realize these advantages to the fullest extent possible will in part be dictated by the monitoring capabilities in place. This paper offers a detailed look at the monitoring challenges cloud environments can pose, and it examines the key approaches = organizations need to take to foster maximum service levels, efficiency and agility in the cloud.
Tags : 
     CA Technologies
By: Citrix ShareFile     Published Date: Nov 09, 2016
The workplace is changing. Are you taking advantage of new technology to improve your productivity?
Tags : networking, security, it management, enterprise applications, storage, data management, it career advancement
     Citrix ShareFile
By: Citrix ShareFile     Published Date: Feb 06, 2017
Do you know why data encryption is important for your business? Find out how using advanced encryption lets you: - Protect your data and reputation while meeting clients’ expectations. - Support your compliance with industry regulations and ethical obligations. - Eliminate paperwork and other overhead associated with data storage and sharing.
Tags : networking, security, enterprise applications
     Citrix ShareFile
By: Citrix ShareFile     Published Date: Feb 13, 2017
Michael Parrish Dudell, bestselling author and one of the nation’s leading Millennial voices, explains why now, more than ever, is the time for businesses to anticipate the rapidly evolving expectations of the new workforce or face the very real threat of irrelevance. Read the brief to get the facts on the huge impact Millennials are making in the workplace: • Within the next three years, Millennials will make up the majority of the workforce • By 2025, they will comprise a whopping 75% of workers • In the last five years, 87 percent of Millennials took on management roles—up 75% from the five years prior
Tags : workforce, millennials, management, millennial workplace, michael parrish dudell, hiring
     Citrix ShareFile
By: NetApp     Published Date: Jan 03, 2017
All-flash arrays deliver faster, more predictable performance than legacy systems, are simpler to operate, and provide greater IT flexibility. Discover how these benefits translate into business results.
Tags : vmware, all-flash, cloud, quality of service, virtualization
     NetApp
By: Juniper Networks     Published Date: Aug 10, 2017
The digital economy is transforming the financial services sector. The pace of innovation is accelerating, customers have higher expectations than ever, and new competitors are emerging from nontraditional markets. At the same time, financial services has long been a favorite target of cyber attackers, and despite firms’ best efforts, cybersecurity threats are rising and attacks are more successful than ever. Financial services firms need a more effective, adaptable approach to detecting and stopping cyberthreats.
Tags : account security, data management, network security, secure systems, application security, network performance, network diagnostics
     Juniper Networks
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