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By: Workday     Published Date: Oct 22, 2019
Customer expectations and market volatility are making it difficult for professional services organizations to deliver on time and under budget. Yet, best-in-class companies still manage to work efficiently and improve profitability. This report from Aberdeen discusses how professional services automation helps companies to manage new requests more eddiciently, forecast and plan demand and increase visibility into resources.
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     Workday
By: InMage     Published Date: Feb 18, 2009
During challenging economic times, companies are increasingly questioning every budget dollar they spend. Furthermore, companies are reviewing their core vendor relationships to assess which partnerships have lived up to their expectations vs. which have overpromised and under delivered.
Tags : inmage, roi, data protection, it spend management, drscout, storage replication, downtime, universal data protection, udp, continuous data protection, cdp, enterprise applications, data management
     InMage
By: Limelight Networks     Published Date: Mar 02, 2018
There are a number of factors contributing to the growing popularity of streaming live events or offering content on demand, from anywhere, any time, on any device. Live streaming major sporting events such as the Superbowl or the Olympics is now a viable alternative to broadcast TV. And as Limelight’s 2017 State of Online Video report reveals, the average number of online viewing hours is almost six per week. However, as viewer expectations continue to rise, keeping audiences happy and engaged isn’t easy. In this white paper we discuss current trends and what to expect in 2018. We examine the role Content Delivery Networks (CDN) can play in optimizing the delivery of online video content at global scale, and the technologies available to ensure the lowest latency delivery possible. You’ll learn: Why sports leagues are enthusiastic about live streaming their events How content distributers can differentiate their services The apparent challenges of delivering live and on demand v
Tags : cdn, live video streaming, ott, over the top (ott) content delivery, video on demand, global content delivery, streaming video, content delivery network, video delivery, content publishing, content publishing workflow
     Limelight Networks
By: Limelight Networks     Published Date: Mar 02, 2018
There are a number of factors contributing to the growing popularity of streaming live events or offering content on demand, from anywhere, any time, on any device. Live streaming major sporting events such as the Superbowl or the Olympics is now a viable alternative to broadcast TV. And as Limelight’s 2017 State of Online Video report reveals, the average number of online viewing hours is almost six per week. However, as viewer expectations continue to rise, keeping audiences happy and engaged isn’t easy. In this white paper we discuss current trends and what to expect in 2018. We examine the role Content Delivery Networks (CDN) can play in optimizing the delivery of online video content at global scale, and the technologies available to ensure the lowest latency delivery possible. You’ll learn: Why sports leagues are enthusiastic about live streaming their events How content distributers can differentiate their services The apparent challenges of delivering live and on demand v
Tags : cdn, live video streaming, ott, over the top (ott) content delivery, video on demand, global content delivery, streaming video, content delivery network, video delivery, content publishing, content publishing workflow
     Limelight Networks
By: VMTurbo     Published Date: Jul 08, 2015
This paper examines the evolution of enterprise applications, the data centers in which these applications reside and the increasing expectations of businesses and end-users on the Quality of Service (QoS) their applications deliver.
Tags : application control, application performance, enterprise applications, cloud-based applications, apm, application performance monitoring, data center, infrastructure performance
     VMTurbo
By: Ruckus Wireless     Published Date: Sep 28, 2009
In this free white paper, learn how it's now possible for wireless local area networks (WLANs) to deliver predictable throughput, reject interference, and generally behave just like Ethernet. Discover how beamforming, a specialized method of antenna-based RF transmission, renders inconsistent performance stable; rejects performance-impeding interference; supports reliability-sensitive applications like real-time voice and high-definition video; and eliminates packet loss, delays, and jitter. Download your copy of this free white paper now.
Tags : wifi, wi-fi, wlan, lan, access points, radio frequency, 802.11, phy, mac, txbf, ruckus, wireless
     Ruckus Wireless
By: CA Technologies EMEA     Published Date: Apr 10, 2018
Importancia de la velocidad y la agilidad. Los negocios se están viendo afectados cada día por las empresas digitales emergentes que encuentran formas de satisfacer las nuevas necesidades del mercado antes de que puedan reaccionar las compañías más consolidadas.
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     CA Technologies EMEA
By: Datastax     Published Date: May 14, 2018
Distributed cloud databases are transforming the way organizations do business. Read this new, informative guide to learn what distributed cloud databases are and why they’re what’s required to power Right-Now Economy applications. You'll also get straightforward yet detailed information on the database requirements for today’s applications, the limitations of relational databases, and the importance of data autonomy in database selection. With Designing a Distributed Cloud Database for Dummies, you'll learn how enterprises can meet and exceed customer expectations by way of modern applications and distributed cloud databases.
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     Datastax
By: Datastax     Published Date: Aug 03, 2018
Distributed cloud databases are transforming the way organizations do business. Read this new, informative guide to learn what distributed cloud databases are and why they’re what’s required to power Right-Now Economy applications. You'll also get straightforward yet detailed information on the database requirements for today’s applications, the limitations of relational databases, and the importance of data autonomy in database selection. With Designing a Distributed Cloud Database for Dummies, you'll learn how enterprises can meet and exceed customer expectations by way of modern applications and distributed cloud databases.
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     Datastax
By: Datastax     Published Date: Aug 27, 2018
Distributed cloud databases are transforming the way organizations do business. Read this new, informative guide to learn what distributed cloud databases are and why they’re what’s required to power Right-Now Economy applications. You'll also get straightforward yet detailed information on the database requirements for today’s applications, the limitations of relational databases, and the importance of data autonomy in database selection. With Designing a Distributed Cloud Database for Dummies, you'll learn how enterprises can meet and exceed customer expectations by way of modern applications and distributed cloud databases.
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     Datastax
By: Dassault Systemes SolidWorks Corp.     Published Date: Jul 11, 2018
The Internet of Things (IoT) isn’t an aspiration — it’s a reality. Engineers have strict expectations to meet when it comes to designing smart connected products, and system engineering is a critical skill set in this new age of design. Read the e-book "Engineering Handbook for Designing Smart Connected Devices" to learn how to master this competency.
Tags : designing, iot, internet, things, products
     Dassault Systemes SolidWorks Corp.
By: Citrix Systems     Published Date: Oct 08, 2012
Today's organizations encompass a diverse range of users, from road warriors using laptops and mobile devices as well as power users working with demanding high-end applications, to task workers performing standard, relatively predictable processes. A one-size-fits-all approach to desktop virtualization cannot meet all the different requirements of these users.
Tags : citrix, desktop, virtualization, shared desktop, remote pc, enterprise applications
     Citrix Systems
By: SAS     Published Date: Apr 25, 2017
Digital currency is here. Consumers have demanded more choice in ways to pay merchants, move money to friends and access their accounts. Payment providers have done well to meet these expectations for immediacy and convenience in managing money. The convenience is great for account holders, but it requires financial institutions and merchants to apply fraud safeguards at the same speed, sometimes in less than a second. Each new accelerated service brings new risks.
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     SAS
By: Infosys     Published Date: Feb 12, 2019
DevOps is fast assuming greater importance in deciding the agility of an enterprise. A robust DevOps setup is crucial for successful agile delivery and minimal risks. It greatly optimizes release management costs and team productivity, resulting in reduced time to market. At the same time, DevOps enables organizations to make rapid product releases with increased quality and manage customers' expectations. In this paper we explore various aspects of DevOps. We look at key success attributes, main processes, tools, and frameworks that play an elementary role in DevOps.
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     Infosys
By: Adobe     Published Date: May 19, 2015
Profissionais de marketing que veem seus clientes por um caminho linear de funil não estão em contato com seus clientes. O caminho do cliente possui múltiplos canais, onde eles esperam que os profissionais de marketing lembrem de suas preferências e antecipem suas necessidades. Em Dez Maneiras que Marketing cross-channel Não é Ciência de Foguete, você aprenderá como conectar-se com seu cliente e alcançá-lo de forma personalizada e relevante - tudo com coleta de dados confiavéis.
Tags : cross-channel, você escolhe os canais, objetivos é fácil, ciência inacessível, clientes querem, precisa de tudo, aqui para ficar
     Adobe
By: Adobe     Published Date: Jul 04, 2016
Customers crave personalized experiences, but to meet this expectation, marketing teams are creating 10 times more content than ever before. Despite this, asset management is a stumbling block because of siloed shared drives and antiquated storage systems, making it difficult for companies to collaborate and deliver content quickly.
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     Adobe
By: Adobe     Published Date: Jul 04, 2016
Your customers expect experiences.
Tags : customer experience, customer interaction, customer expectations
     Adobe
By: Cisco     Published Date: Dec 04, 2015
Businesses must become agile and provide differentiated service as customer demands and expectations change.
Tags : cisco, cloud, data center, customer, business, networking
     Cisco
By: Cisco     Published Date: Feb 23, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video
Tags : cloud computing, cisco, contact center, best practices, cloud network, data center
     Cisco
By: Cisco     Published Date: Dec 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact cen
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     Cisco
By: SAP     Published Date: Mar 28, 2011
Consider five key service process platforms that are shaping the future - as companies look to service to keep pace with customer expectations. Service income is accelerating. Technology is changing the competitive game, and smart companies need the proper IT strategy to make sure they deploy it for profitability.
Tags : customer loyalty, service profitability, sap, sap crm, value creation
     SAP
By: SAP Inc.     Published Date: Jun 16, 2009
Consider five key service process platforms that are shaping the future – as companies look to service to keep pace with customer expectations. Service income is accelerating. Technology is changing the competitive game, and smart companies need the proper IT strategy to make sure they deploy it for profitability.
Tags : sap, customer service, it strategy, customer expectations, enterprise applications
     SAP Inc.
By: Moxie     Published Date: Feb 08, 2018
Achieve your goals by successfully mapping common sources of customer struggle to the right engagement opportunities. With ever changing customer expectations and behaviors in the new Guided Economy, Crate and Barrel decided to build a competitive advantage to improve customer experience, engagement, and acquisition across mobile and desktop shoppers. By mapping struggle to engagements, digital channels are used to help shoppers select the right products, complete orders, or process payment transactions in a PCI-compliant environment.
Tags : customer, opportunities, engagement, planner, digital, templates
     Moxie
By: Moxie     Published Date: Aug 08, 2018
Achieve your goals by successfully mapping common sources of customer struggle to the right engagement opportunities. With ever changing customer expectations and behaviors in the new Guided Economy, a Large National Insurance provider decided to build a competitive advantage to: improve customer experience boost engagement escalate lead acquisition increase conversion across digital platforms By mapping struggle to engagements, digital channels are used to help customers select the right products, complete web forms, or become new customers.
Tags : customer, opportunities, engagement, planner, digital templates, insurance, financial services, banking
     Moxie
By: Adobe     Published Date: Sep 23, 2019
We all know customers are demanding changes of their financial institutions as their expectations evolve. They want access to their accounts across devices. They want their thumb, face, or voice to unlock their accounts, yet they also want iron-clad security. And they want their bank to know them, really know them, no matter where or how they communicate with them. Easy for them to ask or for us to understand, but not so easy to make happen.
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     Adobe
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