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By: Group M_IBM Q1'18     Published Date: Jan 04, 2018
IBM® InfoSphere® Big Match for Hadoop helps you analyze massive volumes of structured and unstructured customer data to gain deeper customer insights. It can enable fast, efficient linking of data from multiple sources to provide complete and accurate customer information—without the risks of moving data from source to source. The solution supports platforms running Apache Hadoop such as IBM Open Platform, IBM BigInsights, Hortonworks and Cloudera.
Tags : hadoop, infosphere, data, customer insights
     Group M_IBM Q1'18
By: Group M_IBM Q1'18     Published Date: Jan 08, 2018
Effectively using and managing information has become critical to driving growth in areas such as pursuing new business opportunities, attracting and retaining customers, and streamlining operations. In the era of big data, you must accommodate a rapidly increasing volume, variety and velocity of data while extracting actionable business insight from that data, faster than ever before. These needs create a daunting array of workload challenges and place tremendous demands on your underlying IT infrastructure and database systems. This e-book presents six reasons why you should consider a database change, including opinions from industry analysts and real-world customer experiences. Read on to learn more.
Tags : database, streamlining, it infrastructure, database systems
     Group M_IBM Q1'18
By: Group M_IBM Q1'18     Published Date: Jan 08, 2018
For increasing numbers of organizations, the new reality for development, deployment and delivery of applications and services is hybrid cloud. Few, if any, organizations are going to move all their strategic workloads to the cloud, but virtually every enterprise is embracing cloud for a wide variety of requirements. To accelerate innovation, improve the IT delivery economic model and reduce risk, organizations need to combine data and experience in a cognitive model that yields deeper and more meaningful insights for smarter decisionmaking. Whether the user needs a data set maintained in house for customer analytics or access to a cloud-based data store for assessing marketing program results — or any other business need — a high-performance, highly available, mixed-load database platform is required.
Tags : cloud, database, hybrid cloud, database platform
     Group M_IBM Q1'18
By: Group M_IBM Q1'18     Published Date: Jan 08, 2018
As organizations develop next-generation applications for the digital era, many are using cognitive computing ushered in by IBM Watson® technology. Cognitive applications can learn and react to customer preferences, and then use that information to support capabilities such as confidence-weighted outcomes with data transparency, systematic learning and natural language processing.
Tags : database, applications, data availability, cognitive applications
     Group M_IBM Q1'18
By: Group M_IBM Q418     Published Date: Sep 10, 2018
There are three things that senior executives in the financial services industry want from their investments in computing systems. They are the same three things these institutions require for their very survival. First is unwavering security. The integrity of customer accounts and records is paramount to maintain trust across the financial ecosystem. Cybercrime is anathema to the core function of banking and cannot be tolerated. Next is captivating, personalized experiences based on real-time data analytics leading to instantaneous customer fulfillment. And finally, there is the essential delivery of these secure experiences while providing a cost and efficiency advantage over competing solutions
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     Group M_IBM Q418
By: Group M_IBM Q418     Published Date: Sep 10, 2018
Check out Infographic. Download Now!
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     Group M_IBM Q418
By: Group M_IBM Q418     Published Date: Oct 26, 2018
What are the benefits and costs of implementing an API Management solution? Forrester Consulting analyzed the Total Economic Impact (TEI) of IBM API Connect, developing a composite organization based on surveys of 32 IBM customers. Some of the key questions answered by this paper are: • What are the costs associated with IBM API Connect, and what returns can I expect for my business? • What are the benefits, both financial and business, that I can expect from API Connect? • What's the financial impact of API Connect on developing new opportunities for businesses, developers, and customers? Read on to learn about the financial benefits of choosing API Connect as your API management solution.
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     Group M_IBM Q418
By: Tricentis     Published Date: Jan 08, 2018
QASymphony wrote this guide to share many of the best practices we have seen through hundreds of customer evaluations over the past few years. The following content will provide the key areas of focus for your evaluation process and help guide your selection of a new software testing tool.
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     Tricentis
By: Domino     Published Date: Apr 06, 2018
Domino provides a broad portfolio of innovative industrial coding and marking solutions developed in collaboration with customers in food and beverage, life sciences, manufacturing and other industries. Beyond delivering the latest printing technologies and Industry 4.0 connectivity, Domino brings four decades of knowledge and expertise to help companies maximize productivity and OEE with agility to meet the changing needs of today’s fast-paced world. Domino is more than a mark. Domino printing technologies include thermal transfer overprinting, thermal ink jet, continuous ink jet, print-and-apply labeling, large character inkjet and laser.
Tags : domino, food, beverage, manufacturing, customers
     Domino
By: Service Now     Published Date: Jan 26, 2018
ServiceNow commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying ServiceNow Customer Service Management throughout their customer support organization. This study provides a framework for evaluating the potential financial impact of investing in ServiceNow. Download this whitepaper to learn more about how Epicor has transformed with ServiceNow Customer Service Management.
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     Service Now
By: Magento     Published Date: Feb 13, 2018
Omnichannel isn’t about making a quicker, cheaper sale with fewer human touchpoints: it’s about creating a system which lets you to nurture your customers at every step of their buyer’s journey. This white paper from Magento and Premier Technology Partner dotmailer describes how well connected ecommerce and marketing teams and systems are crucial for a true omnichannel approach. Download the paper to discover: Why automated marketing messages, sent in real time, are the most effective way to communicate throughout the purchase journey Web and email personalization tips for omnichannel merchants Why an email address is your unique identifier Three tried and tested marketing methods to drive customers to your site and stores Note that by downloading this paper, you consent to receive future emails from dotmailer. You may opt-out at any time.
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     Magento
By: Magento     Published Date: Feb 15, 2018
Discover 3 tips for transforming your digital experience. Customer expectations are changing the face of B2B commerce. How are you meeting your customers' demands? Discover three tips for transforming your B2B commerce experience. Highlights from this whitepaper, include: An omnichannel strategy for B2B commerce Modifying sales models to meet demands Integrating content for growth Download this whitepaper to learn more!
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     Magento
By: Emarsys     Published Date: Feb 15, 2018
Erwartungen hinsichtlich deutlich verbesserter Kundenerfahrungen (Customer Experience, oder: CX) treiben im Einzelhandel Investitionen in OmnichannelTechnologien voran, die eine Wettbewerbsdifferenzierung über Kernprodukte und Dienstleistungen hinaus ermöglichen. Gleichzeitig sind Einzelhandelsunternehmen auf der Suche nach neuen und umfangreicheren Funktionen. Derartige innovative Möglichkeiten eröffnen sich für Marketer im Einzelhandel mit AI-Technologien. Es ist daher entscheidend, dass Entscheidungsträger im Einzelhandel erkennen, ob ihre Unternehmen bereit dafür sind, AITechnologien zu nutzen und so die eigene Entwicklung zu Branchenführern effektiv zu unterstützen.
Tags : vertrauen, selbstbewusstsein, aufbauen, marketing, emarsys
     Emarsys
By: Google Chrome Enterprise     Published Date: May 04, 2018
As companies embrace cloud services and encourage employee mobility, digital interactions with company resources have become more distributed and virtualized, blurring the traditional concept of the endpoint. Forrester Research surveyed 1000+ IT professionals to better understand how endpoint security challenges are changing for enterprises. To protect company and customer data, it is increasingly necessary for enterprises to revisit how they approach endpoint security. Read the research brief to uncover key trends in enterprise security, and how IT can protect their enterprise through a more secure and managed web browser.
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     Google Chrome Enterprise
By: This program is brought to you by Oracle and Intel     Published Date: Mar 15, 2018
IDC has put the business value of the Oracle Exadata to the test by interviewing eight customers. They reported better business outcomes and efficiencies as a result of improved database performance, scalability, and reliability. The resulting whitepaper also reveals business value highlights, such as 429 percent five-year ROI, US$222,000 additional revenue per 100 users, and 94 percent less unplanned downtime.
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     This program is brought to you by Oracle and Intel
By: Dell Server     Published Date: Aug 08, 2018
PowerEdge servers protect your customers and business with integrated security Analysts say attacks on firmware are becoming a greater threat to systems, making a cyber-resilient server architecture essential to the modern data center. Dell EMC PowerEdge servers, powered by Intel® Xeon® Scalable processors, deliver comprehensive management tools and robust layers of security to protect hardware and firmware throughout the server lifecycle.
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     Dell Server
By: Trustpilot     Published Date: Apr 11, 2018
In a survey of over 900 US and UK companies, Trustpilot compiled results from finance companies among the respondents to learn which initiatives they consider most important, what their 2018 priorities are, and whether or not trust plays a role in their business strategy. Trustpilot also conducted a global consumer poll throughout the month of January 2018 on Trustpilot.com to learn more about customers’ expectations when it comes to the finance industry, receiving over 15,000 responses. Those survey results provided a more detailed understanding of whether finance companies’ priorities are aligned with consumer expectations, while also getting a clearer picture of how trust and reputation should be approached. At the end of this report, in addition to the findings, recommendations are provided to finance companies based on the survey findings and analysis.
Tags : trustpilot, finance, consumer expectations, business strategy, brand management, online reputation, consumer loyalty
     Trustpilot
By: Trustpilot     Published Date: Oct 25, 2018
Online reviews have the power to make or break your business’ image and credibility. To better understand what drives people to leave reviews, whether positive or negative, we surveyed over 1,000 consumers globally and put together a report with the findings. Download the report to learn: • What motivates people to leave negative reviews • What experiences most inspire positive reviews • The long-term impact on your business of satisfying an unhappy customer Get your free copy now!
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     Trustpilot
By: Bluewater Learning     Published Date: Jul 31, 2018
We get it — you are incredibly excited about the potential of your SumTotal solution. And why wouldn’t you be? SumTotal has been around since 1985, longer than almost all the other vendors in the space, and we’ve been building best practices and unique skills that benefit our customers every day. SumTotal customers include a range of Fortune 500 companies, and smaller, high-growth companies spanning nearly 160 ountries. Surveys show that customers like you are mostly happy with SumTotal. But imagine taking SumTotal further. With a little bit of assistance, your SumTotal Learning Management System (LMS) can help you accomplish so much more. As powerful and far-reaching as SumTotal is, anyone could use a little help using it to solve more of their daily learning and talent management challenges. You’re not alone in thinking your SumTotal solution should help you do just that. With the right partner, you can achieve greater business results with SumTotal, removing headaches and hurdles th
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     Bluewater Learning
By: Cohesity     Published Date: Aug 21, 2018
As one of the nation’s largest and most sophisticated controlled-temperature food distribution companies, Burris Logistics offers over 60 million cubic feet of freezer warehousing space in 15 strategic locations along the East Coast. For over 90 years, Burris has been a family-owned, family-run business that employs over 1500 people. Burris has built a solid reputation through strong culture, people and commitment to its customers - all reasons why national leading retailers turn to them for custom supply chain solutions.
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     Cohesity
By: Cohesity     Published Date: Aug 24, 2018
As one of the nation’s largest and most sophisticated controlled-temperature food distribution companies, Burris Logistics offers over 60 million cubic feet of freezer warehousing space in 15 strategic locations along the East Coast. For over 90 years, Burris has been a family-owned, family-run business that employs over 1500 people. Burris has built a solid reputation through strong culture, people and commitment to its customers - all reasons why national leading retailers turn to them for custom supply chain solutions. Download this case study to learn how Cohesity helped Burris Logistics reduce their backup windows by over 80%.
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     Cohesity
By: Bluecore     Published Date: May 14, 2018
After decades in the limelight, email remains the most powerful channel for eCommerce marketers. And this success continues even as many eCommerce marketing teams rely heavily on batch and blast emails that go to their entire list without any customization. While such efforts clearly bring in revenue, they also leave money — a lot of money — on the table. Recognizing that largely untapped opportunity, top eCommerce marketers have started to take a more strategic approach to email. In addition to traditional batch and blast campaigns, these marketers now tailor messages based on both their customers’ behaviors and changes to their product data in order to send more customized and timely messages. To better understand how retailers are using email, including the extent to which they have embraced individualized messaging opportunities and the effectiveness of those messages, Bluecore turned to the data. Our 2018 Retail Email Benchmark report provides a baseline understanding of these a
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     Bluecore
By: Bluecore     Published Date: Sep 19, 2018
How Pura Vida uses Bluecore to improve email engagement, stay relevant with customers and drive revenue.
Tags : bluecore, pura, vida, customer, revenue
     Bluecore
By: Bluecore     Published Date: Sep 27, 2018
Start with these six simple plays you can run today to present your customers with the best offers and products at every stage of the long shopping season.
Tags : bluecore, email marketing, retail marketing, holiday sales, holiday shopping
     Bluecore
By: Bluecore     Published Date: Dec 10, 2018
Bluecore helped evo: Move from batch and blast to 1:1 email marketing Replace one-size-fits-all promotional emails with automated emails that feature targeted content and send based on customers taking certain actions or changes to products. Scale the email program and results without scaling the team Introduce 15 high performing email campaigns and expand the email program reach to support a growing business without adding new headcount. Add new value for shoppers and the marketing team Launch a series of emails that proactively notify customers about changes to products with which they’ve engaged, including price and stock changes, while simultaneously adding a new opportunity to capture email addresses.
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     Bluecore
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