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By: Datastax     Published Date: Aug 07, 2018
Today’s hyper-connected customers expect highly personalized and accurate information “Right-Now”
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     Datastax
By: Datastax     Published Date: Aug 15, 2018
Today’s enterprises continue to differentiate themselves via their cloud applications. But differentiation is getting harder and harder to accomplish. To stand out, you need a flexible, nimble, scalable, always-on data platform that can deliver powerful, game-changing, customer-facing applications. Read this white paper to learn how DataStax Enterprise delivers comprehensive data management through a secure, operationally simple platform built on the best distribution of Apache Cassandra™.
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     Datastax
By: Datastax     Published Date: Aug 15, 2018
In this eBook, we’ll take a look at why DataStax and Azure combine to make the ideal hybrid operational cloud database for the modern application needs of many of our large enterprise customers. The eBook explains how digital disruptors like Microsoft, Komatsu, and IHS Markit are leveraging the DSE+Azure hybrid cloud database to build game-changing applications built for the Right-Now Economy.
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     Datastax
By: Datastax     Published Date: Aug 15, 2018
With DataStax Enterprise 6 (DSE 6), we upped the bar substantially for us, our partners, our customers, and our competitors. We also came out and said that DSE 6 was twice as fast as open source Apache Cassandra™, and now, we have a third-party validation of this claim. Read this benchmark report from zData to get the results of their test of DSE 6 against Cassandra, for which they ran a different series of workloads on an AWS-built cluster.
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     Datastax
By: Datastax     Published Date: Aug 27, 2018
Graph databases have the power to see deeply into real-time data relationships and make it easy to use relationship patterns for instant insight into large data sets. From IoT to networking to customer 360 to solving business problems with multi-model support, the power of graph can never be understated. Read this white paper to learn the uses cases for graph databases and how graph databases work.
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     Datastax
By: Datastax     Published Date: Aug 27, 2018
" For any business that wants to successfully compete in today’s digital economy, it is not a question of if but rather how much of their business will be done with cloud applications. A cloud application is one with many endpoints including browsers, mobile devices, and/or machines that are geographically distributed. The application is intensely transactional (high velocity reads and/or writes), always available, and instantaneously responsive no matter the number of users or machines using the application. Download this free white paper and explore how DataStax customers are delivering real-time value at epic scale with their cloud applications. Explore the core database requirements that make businesses successful with cloud applications, which include continuous availability, linear scale, and geographic distribution."
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     Datastax
By: Datastax     Published Date: Aug 27, 2018
Applications designed for the public sector rarely get the treatment and attention they need or deserve. That’s about to change. A new climate of data speed and readiness, spawned by the Right-Now Economy and the Right-Now Customer, has made unlocking the full potential of all data a key aspect to delivering powerful, mission-critical applications that enrich lives as much as they save them. Read this white paper to learn how it happens
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     Datastax
By: Datastax     Published Date: Aug 28, 2018
In this eBook, we’ll take a look at why DataStax and Azure combine to make the ideal hybrid operational cloud database for the modern application needs of many of our large enterprise customers. The eBook explains how digital disruptors like Microsoft, Komatsu, and IHS Markit are leveraging the DSE+Azure hybrid cloud database to build game-changing applications built for the Right-Now Economy.
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     Datastax
By: OnBase by Hyland     Published Date: May 16, 2017
To make informed decisions and serve customers, your employees need the right tools and access to key information, in the right context. But, when business-critical information is scattered across multiple off-the-shelf and custom-coded applications, your workers are less efficient and your customers’ experiences suffer. When it comes to your enterprise application strategy, are you thinking beyond build-versus-buy? Download this Forrester Consulting thought leadership paper to learn how Low-code rapid application development platforms offer a faster, easier alternative that empowers your IT organization, your employees and your customers.
Tags : forrester consulting, hyland, application development platforms, rapid app development platform, it sprawl, it solutions
     OnBase by Hyland
By: OnBase by Hyland     Published Date: Jun 26, 2017
Case management continues to gain traction as a key capability in the information management space – supporting work that is unpredictable, information-centric and driven by human decisions. These are the processes that often directly touch your customers and stakeholders, including areas like contract management, claims processing, customer service, incident tracking and more. Download this eBook to explore three steps you can take to embrace a case management approach – improving employee productivity and customer experiences.
Tags : case, management, ebook, e-book, information, content, dynamic, applications, claims, processing, incident, tracking, solutions, software, strategy, knowledge, worker, enterprise
     OnBase by Hyland
By: Host Analytics     Published Date: Aug 01, 2017
The Nucleus 2017 CPM Value Matrix analyzed the market for CPM products, evaluated companies and ranked vendors based on what they believe are the most important attributes in allowing customers to gain maximum value from the solution: usability and functionality, Usability because Business users in the finance department need minimal involvement from IT, and are reticent to learn a drastically new system. Download the 2017 Nucleus Research to learn more.
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     Host Analytics
By: Host Analytics     Published Date: Aug 02, 2017
"The Nucleus 2017 CPM Value Matrix analyzed the market for CPM products, evaluated companies and ranked vendors based on what they believe are the most important attributes in allowing customers to gain maximum value from the solution: usability and functionality, Usability because Business users in the finance department need minimal involvement from IT, and are reticent to learn a drastically new system. Download the 2017 Nucleus Research to learn more. "
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     Host Analytics
By: FinancialForce     Published Date: Dec 01, 2017
FinancialForce PSA has been named a High Performer by G2 Crown reviewers based on receiving a high customer satisfaction score. 94% of users rated it 4 or 5 stars and 93% of users believe FinancialForce is headed in the right direction. Download this whitepaper to read about some more points of interest about FinancialForce.
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     FinancialForce
By: Juniper Networks     Published Date: Jun 22, 2017
As the pressures of digital disruption force companies to either transform or die, companies in Asia’s BFSI sector are rushing to integrate cutting-edge technologies and roll-out innovative new services to their customers. Fortunately, thanks to rapidly advancing technologies, developments in the regulatory landscape and the initiative of leading BFSI organisations, we are seeing incredible examples of innovation within the sector on a monthly, if not weekly, basis. To celebrate this trend, we will showcase in this article a selection of the latest and greatest innovations offered by Asia’s leading BSFI organisations, which we believe represent the future of BFSI services not just in the region, but worldwide.
Tags : technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
     Juniper Networks
By: Juniper Networks     Published Date: Jun 22, 2017
Businesses increasingly recognize that their customers and workers are engaging in ways that were inconceivable when their essential applications were first architected, according to Chris Rechtsteiner, vice president of marketing for ServerCentral. “A group in one country has to have the exact same service levels as a location in another country, and half the people are internal end users, while the other half are external customers,” he says. As their businesses have globalized, their most strategic applications have struggled to keep pace. “Companies are coming to us, asking ‘How do we do this? How do we solve this problem?’ That’s really what it comes down to.”
Tags : data management, data system, business development, software integration, resource planning, enterprise management, data collection
     Juniper Networks
By: Juniper Networks     Published Date: Jun 22, 2017
This study was conducted with independent global research firm Wakefield Research between November 24 through December 14th, 2015. The data was based on an online study of 20 content questions, plus screeners and demographics of 2704 respondents, in 8 markets: US, China, Australia, Japan, India, UK, Germany, and France. All respondents were restricted to the following industries: service provider organizations, healthcare, retail, and financial services. In this case, the definition of service provider includes companies offering web content services, cable, internet service providers, or telecom. Juniper Networks challenges the status quo with products, solutions and services that transform the economics of networking. Our team co-innovates with customers and partners to deliver automated, scalable and secure networks with agility, performance and value. Visit www.juniper.net for more information.
Tags : security solutions, ransomware, security technologies, protection technologies, risk assessment, it security, server protection
     Juniper Networks
By: Juniper Networks     Published Date: Jun 29, 2017
The ongoing success of 7ticks depends on having an IT infrastructure that adapts and scales to unforgiving reliability, performance, and transparency requirements. To support the torrid growth of data, 7ticks needed to expand the IP/MPLS network connecting its data centers to 40 Gbps—and have an immediate path to 100 Gbps and beyond. Within its data centers, 7ticks needed network and security solutions that would keep pace—and would simplify service management and support automation. “Our biggest challenge is performance at scale,” says Scott Caudell, founder of the 7ticks business and vice president of IT infrastructure at Interactive Data. “IT is our business. The 7ticks infrastructure helps customers get a lower time to market and faster execution speeds at a cost that’s sustainable for their businesses.”
Tags : technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management, data breach
     Juniper Networks
By: Juniper Networks     Published Date: Aug 10, 2017
In today’s business and IT landscape, the network is no longer simply a basic IT function. It is an essential business asset. The ability of your network users—whether they be employees, customers, or partners—to have fast, real-time access to online resources is directly correlated to financial success.
Tags : software as a service, platform as a service, infrastructure, cloud service provider, virtual data center, sdsn
     Juniper Networks
By: Juniper Networks     Published Date: Aug 10, 2017
IDC’s Business Value practice provides financial justification for a vendor’s IT solution, transforming sales focus from product features to customer value.
Tags : infrastructure, networking, it staff, innovation, productivity, scalability, savings, investment
     Juniper Networks
By: Juniper Networks     Published Date: Aug 10, 2017
This IDC white paper discusses Juniper's Network Lifecycle Automation Services, a suite of capabilities and services that provide customers the ability to accelerate their digital transformation in a smart, simple, cost-efficient, and more secure way.
Tags : cloud, big data, iot, business decisions, software defined network, sdn, virtualization, converged, hyperconverged
     Juniper Networks
By: Juniper Networks     Published Date: Aug 10, 2017
The impact of cloud computing and software-defined networking (SDN), including network virtualization, has convinced large enterprises and customers building private, public, and hybrid cloud networks to consider new approaches to help them meet their current and future data center switching needs. Data center switching platforms are constantly evolving, delivering increasingly better performance while simplifying network operations.
Tags : scaling, memory, asic platforms, broadcom, tomahawk platforms, juniper networks, multivector scaling, memory architecture
     Juniper Networks
By: Oracle     Published Date: Jul 11, 2017
What this case study reveals is that, with the right leadership, it is possible to turn a company around and make it far more responsive and relevant to its customers, and as a result deliver growth and profits. The upshot of D+M's cultural and business transformation has been a return to growth and profitability. The entire enterprise has played its part, which is why the annual Chairman's Award has recognized individuals who have lived the winning cultural values and achieved excellence in performance. Winners have included factory workers and services people. The firm also continues to innovate with HEOS WMS capabilities extending to the other brands. Customer experience continues to be an area of deep cross-functional focus, and feedback from customers provides a clear indication that the customer experience throughout their buying and ownership journeys is rated highly.
Tags : visionary leadership, adaptive enterprise architecture, simplified processes, continuous innovation, rewarding pervasive cx, acute sensing capabilities, collaborative
     Oracle
By: Oracle     Published Date: Jul 11, 2017
Customers hate waiting for engineers to show up. The hours drift by. Clocks tick slower. They may have taken the day off work, but feel unable to start anything productive in case the doorbell rings. Fury builds. They call the contact centre – they’re told to keep waiting. It’s unacceptable. And in the 21st Century totally unnecessary. Solutions exist to provide customers with an accurate forecast of when field service agents will arrive and how long the job will take.
Tags : scheduling accuracy, jobs completed per day, customer satisfaction, skills, habits, driving style, qualifications
     Oracle
By: Oracle     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
Tags : home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction, sales, productivity, hyperlinks, mobile users, screen real estate
     Oracle
By: Oracle     Published Date: Jul 11, 2017
Mobile, relationship intelligence, and sales coaching are necessities for today’s sales organization and are pervasive capabilities for every sales automation solution category. No vendor solely offers these capabilities without complementing them with other functions. Instead, they are embedded across the categories mentioned above. For example, sales content management providers cannot compete without extensive mobile expertise; market intelligence and customer success do not work without relationship intelligence; and sales coaching is not constrained only to the sales performance management vendors.
Tags : sales content management, customer success, market intelligence, sales acceleration, sales performance management, partner relationship, contract life cycle
     Oracle
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