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By: SAP SME     Published Date: Apr 10, 2018
Las empresas de servicios públicos, en respuesta a las presiones competitivas y de los clientes, se están embarcando rápidamente en el cambio hacia la digitalización. Y si bien muchas apenas están comenzando este recorrido, otras están muy avanzadas en el proceso, experimentando con diferentes tecnologías con la esperanza de impulsar las innovaciones para que sean más ágiles, competitivas y rentables dentro de la industria.
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     SAP SME
By: Zendesk     Published Date: Dec 10, 2018
"El cliente siempre tiene la razón" es una frase que Zendesk se toma muy en serio. ¿Qué es lo que el cliente necesita y desea? Esa es la idea esencial de todo lo que Zendesk hace. Sean las compañías pequeñas que tratan de crecer rápidamente y establecer su marca, o las grandes empresas que procuran conservar la lealtad de sus clientes, el objetivo de Zendesk es facultar a los negocios para que ofrezcan atención impecable a escala, estén presentes en los canales que sus clientes prefieren, y apliquen los datos y análisis en las interacciones con el cliente. En este eBook, descubrirás cómo las organizaciones como NatureBox, Uber e Instacart usan Zendesk de forma innovadora para crear experiencias del cliente sencillas y perfectas. También leerás acerca de: ? Ofrecer soporte omnicanal y personalizado a escala ? Personalizar y administrar fácilmente las operaciones de soporte ? Administrar flujos de trabajo avanzados para maximizar la productividad ? Conocer las perspectivas de los cliente
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     Zendesk
By: Zendesk     Published Date: Dec 10, 2018
“O cliente tem sempre a razão” é uma máxima que a Zendesk leva muito a sério. O que o cliente quer? O que ele precisa? Esse é o foco de todas as atividades da Zendesk. De pequenas empresas que desejam crescer rapidamente e estabelecer suas marcas a grandes empresas que querem manter a fidelidade dos seus clientes, a Zendesk capacita corporações para que elas atendam, sem interrupções e em tempo real, a grandes bases de clientes nos canais que elas desejam, e utilizem dados e análises nas suas interações com os consumidores. Nesse ebook, você verá como organizações como a NatureBox, a Uber e a Instacart usam o Zendesk de maneiras inovadoras para criar experiências do cliente otimizadas e simples. Você aprenderá sobre: ? O fornecimento de suporte omnichannel personalizado em larga escala ? A personalização e manutenção de operações de suporte com facilidade ? O gerenciamento de fluxos de trabalho de suporte avançados para maximizar a produtividade ? A descoberta de informações sobre os c
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     Zendesk
By: Zendesk     Published Date: Jan 04, 2019
“O cliente tem sempre a razão” é uma máxima que a Zendesk leva muito a sério. O que o cliente quer? O que ele precisa? Esse é o foco de todas as atividades da Zendesk. De pequenas empresas que desejam crescer rapidamente e estabelecer suas marcas a grandes empresas que querem manter a fidelidade dos seus clientes, a Zendesk capacita corporações para que elas atendam, sem interrupções e em tempo real, a grandes bases de clientes nos canais que elas desejam, e utilizem dados e análises nas suas interações com os consumidores. Nesse ebook, você verá como organizações como a NatureBox, a Uber e a Instacart usam o Zendesk de maneiras inovadoras para criar experiências do cliente otimizadas e simples. Você aprenderá sobre: ? O fornecimento de suporte omnichannel personalizado em larga escala ? A personalização e manutenção de operações de suporte com facilidade ? O gerenciamento de fluxos de trabalho de suporte avançados para maximizar a produtividade ? A descoberta de informações sobre os c
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     Zendesk
By: IBM APAC     Published Date: Sep 25, 2017
As technology has progressed companies have always taken advantage of it to evolve how they engage with their customers. But today, something different, more fundamental is happening. How shoppers and buyers want to interact and transact with companies is changing dramatically, driven by the fusion of physical and digital channels.
Tags : technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
     IBM APAC
By: Pure Storage     Published Date: Oct 09, 2018
Oggi la continuità operativa è fondamentale per qualsiasi azienda. Le imprese sono coinvolte in una trasformazione digitale profonda e si rivolgono all’IT per tutte le attività più mission-critical. I tempi di fermo possono arrivare a paralizzare l’intera organizzazione: le aziende più resilienti sono in grado di gestire i guasti tecnologici e fare in modo che l’azienda resti sempre operativa e funzionante. Garantire la business continuity, infatti, significa garantire maggiore vantaggio competitivo, maggiore coinvolgimento dei clienti e maggiore innovazione. Tuttavia, il raggiungimento di una business continuity di alto livello, con Recovery Point Objective (RPO) e Recovery Time Objective (RTO) pari a zero, è tipica delle imprese di grandi dimensioni che, proprio perché grandi, possono sostenere gli investimenti necessari e gestire la complessità associata. Per la maggior parte delle aziende, i costi di una business continuity di alto livello sono sempre risultati eccessivi. Oggi la s
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     Pure Storage
By: Limelight     Published Date: Feb 16, 2018
When it comes to delivering digital content, downtime isn’t the only concern. Today a poor user experience can be just as damaging as an outage. According to Limelight research, 78% of people will stop watching an online video after it buffers three times, and the majority of people will not wait more than 5 seconds for a website to load. Organizations looking to deliver great digital experiences for their customers often choose to deliver that content using Content Delivery Networks (CDNs). Using multiple CDNs to deliver these digital content experiences promises even greater levels of availability and performance. But it brings with it a host of questions. In this paper we’ll explore the 5 things you should know about multi-CDN in order to determine if it might make sense for your business.
Tags : content delivery network, cdn, multi-cdn, multiple cdns, website performance, website acceleration, digital content delivery, mobile delivery, global content delivery, live streaming, digital streaming, video on demand, vod, video delivery, over the top content delivery
     Limelight
By: Dell EMC & Intel     Published Date: Dec 12, 2018
IT Transformation is a concept that resonates with companies even more now than it did 12 months ago. Although not synonymous with digital transformation, the two concepts are fundamentally linked together, as effective digital transformation cannot happen without IT Transformation. A company that transforms its IT infrastructure no longer has to rely on rigid, manual, siloed, legacy technologies. It sees a boost in IT operational speed, efficiency, scale, and cost effectiveness—tasks are automated, processes streamlined, and resources are freed up. Those IT-level improvements fuel a larger-scale digital transformation, allowing the company to thrive in today’s digital economy. It is able to out-innovate, out-think, and out-pace its competitors—ultimately becoming the disruptor, not the disrupted.
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     Dell EMC & Intel
By: Dell EMC & Intel     Published Date: Dec 12, 2018
La transformation de l’IT est un concept qui trouve un meilleur écho auprès des entreprises qu’il y a 12 mois. Bien que ce ne soit pas un synonyme direct de la transformation numérique, ces deux concepts sont fondamentalement liés, dans la mesure où une transformation numérique efficace est indissociable d’une transformation de l’IT. Une entreprise qui transforme son infrastructure IT se libère de la dépendance vis-à-vis de ses technologies héritées, cloisonnées en silos, rigides et manuelles. Elle peut constater un gain significatif en matière de vitesse opérationnelle IT, d’efficacité, d’évolutivité et de rentabilité. Les tâches sont automatisées, les processus rationalisés et de nombreuses ressources sont libérées. Ces améliorations au niveau IT alimentent une transformation numérique à plus grande échelle et permettent à l’entreprise de prospérer dans l’économie numérique d’aujourd’hui. L’entreprise transformée est capable d’innover, de progresser et de s’adapter plus rapidement q
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     Dell EMC & Intel
By: Dell EMC Storage     Published Date: Dec 18, 2018
La transformation de l’IT est un concept qui trouve un meilleur écho auprès des entreprises qu’il y a 12 mois. Bien que ce ne soit pas un synonyme direct de la transformation numérique, ces deux concepts sont fondamentalement liés, dans la mesure où une transformation numérique efficace est indissociable d’une transformation de l’IT. Une entreprise qui transforme son infrastructure IT se libère de la dépendance vis-à-vis de ses technologies héritées, cloisonnées en silos, rigides et manuelles. Elle peut constater un gain significatif en matière de vitesse opérationnelle IT, d’efficacité, d’évolutivité et de rentabilité. Les tâches sont automatisées, les processus rationalisés et de nombreuses ressources sont libérées. Ces améliorations au niveau IT alimentent une transformation numérique à plus grande échelle et permettent à l’entreprise de prospérer dans l’économie numérique d’aujourd’hui. L’entreprise transformée est capable d’innover, de progresser et de s’adapter plus rapidement qu
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     Dell EMC Storage
By: IBM APAC     Published Date: Aug 25, 2017
Digital technologies have altered how people and businesses interact. Digital forces have created unprecedented levels of industry dislocation and are fundamentally changing business economics. To succeed in this disruptive environment,organizations will need to offer compelling new experiences, establish new focus, build new expertise and devise new ways of working. Business leaders will face a stark choice: Either digitally reinvent their enterprises, or watch as their businesses decompose around them. Successful Digital Reinvention will involve a fundamental reimagining of how an organization operates and how it engages with its environment.
Tags : technology factors, market factors, macroeconomic, technological disruption, regulatory concerns, socioeconomic factors
     IBM APAC
By: Juniper Networks     Published Date: Oct 19, 2015
Customers looking to cloud technologies for better application agility and more efficient support of their entire IT operations are finding that broader use of virtualization across hardware is fundamental to achieving these goals.
Tags : juniper, software, data center, cloud, vmware, application agility, networking, it management
     Juniper Networks
By: Workday Italy     Published Date: Sep 20, 2018
Quali caratteristiche deve avere un buon leader? Questo articolo di Ashley Goldsmith, Chief People Officer di Workday, rivela le lezioni che hanno influenzato di più la sua leadership. Leggilo per sapere perché leadership significa essere al servizio dei clienti e uscire dalla comfort zone è fondamentale per avere successo.
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     Workday Italy
By: Workday Italy     Published Date: Sep 20, 2018
Quando si tratta di scegliere la tecnologia giusta per la propria attività, è meglio un sistema che offra informazioni in tempo reale, approfondimenti e dati fruibili. Guarda il video per scoprire in che cosa Workday si differenzia profondamente dalla concorrenza e perché questo dovrebbe interessarti.
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     Workday Italy
By: Workday Italy     Published Date: Feb 04, 2019
Quando si tratta di scegliere la tecnologia giusta per la propria attività, è meglio un sistema che offra informazioni in tempo reale, approfondimenti e dati fruibili. Guarda il video per scoprire in che cosa Workday si differenzia profondamente dalla concorrenza e perché questo dovrebbe interessarti.
Tags : workday, workforce technology, digital strategy
     Workday Italy
By: Workday Spain     Published Date: Sep 20, 2018
Hoy en día, la mayoría de las organizaciones carecen de acceso a herramientas de analytics y datos de toda la empresa que puedan utilizar de forma global. Y eso es un problema. Para tomar decisiones empresariales inteligentes y en el momento preciso, su organización debe poder acceder a los datos reales importantes, y debe poder hacerlo rápidamente. Lea el informe de CIO.com para descubrir: • La importancia de tener una fuente única y fiable de información para toda la empresa. • Cómo los sistemas cloud proporcionan datos en lo que puede confiar. • Por qué necesita datos procesables en tiempo real para mejorar la toma de decisiones.
Tags : workday, workforce technology, digital strategy
     Workday Spain
By: Workday Spain     Published Date: Feb 04, 2019
Lea en el informe de Deloitte información sobre los tres pasos fundamentales que ayudarán a las organizaciones emergentes a mejorar su plantilla: Redefinir las carreras profesionales como experiencias en lugar de considerarlas series de puestos Personalizar programas de capacitación del desempeño Seguir el ritmo de las innovaciones tecnológicas
Tags : workday, workforce technology, digital strategy
     Workday Spain
By: Skillsoft     Published Date: Apr 23, 2015
This paper explains how embedding 7 key skills within your IT team can keep your organisation’s data safe and its employees productive. From data storage and security to database design and management, these key skills will ensure that your business is able to make the most of new technology as it develops.
Tags : fundamental it skills, it staff development, professional it development, skillsoft
     Skillsoft
By: Microsoft     Published Date: Jan 24, 2018
Dieser Leitfaden stellt einen strukturierten Ansatz für die Entwicklung von Cloud-Anwendungen vor, die skalierbar, stabil und hochverfügbar sind. Die Anleitung in diesem E-Book soll Ihre Architekturentscheidungen unterstützen, unabhängig von Ihrer Cloud-Plattform. Wir werden Azure verwenden, damit wir die bewährten Methoden weitergeben können, die wir aus langjährigen Kundenengagements gelernt haben.
Tags : entwerfen, ihrer, azure, anwendung, entwurf, selbstheilung, anlegen, koordinierung
     Microsoft
By: DellEMC and Intel®     Published Date: Oct 25, 2017
A new industrial revolution is barreling ahead, fueled by the Internet of Everything, social media, and cloud computing - bringing about fundamental changes in the way that we live and act. CIOs today are in a unique position to utilize technology to create business value and opportunity. Learn more about Dell EMC enterprise solutions in collaboration with Intel®. Intel Inside®. New Possibilities Outside. Learn more about Dell EMC enterprise solutions in collaboration with Intel® Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries
Tags : ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside, intel core, intel inside, intel inside logo, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi
     DellEMC and  Intel®
By: DellEMC and Intel®     Published Date: Oct 25, 2017
A new industrial revolution is barreling ahead, fueled by the Internet of Everything, social media, and cloud computing - bringing about fundamental changes in the way that we live and act. CIOs today are in a unique position to utilize technology to create business value and opportunity. This requires a careful balance of the traditional skills of the CIO, managing the data center infrastructure while driving business strategy and impacting the customer experience. Intel Inside®. Intel otwiera nowe mozliwosci. Intel® Xeon® processor Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries
Tags : ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside, intel core, intel inside, intel inside logo, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi
     DellEMC and  Intel®
By: DellEMC and Intel®     Published Date: Oct 25, 2017
A new industrial revolution is barreling ahead, fueled by the Internet of Everything, social media, and cloud computing - bringing about fundamental changes in the way that we live and act. CIOs today are in a unique position to utilize technology to create business value and opportunity. This requires a careful balance of the traditional skills of the CIO, managing the data center infrastructure while driving business strategy and impacting the customer experience. Learn more about Dell EMC enterprise solutions in collaboration with Intel®. Intel Inside®. Nya möjligheter på utsidan. Intel® Xeon® processor Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries
Tags : ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside, intel core, intel inside, intel inside logo, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi
     DellEMC and  Intel®
By: DellEMC and Intel®     Published Date: Oct 25, 2017
A new industrial revolution is barreling ahead, fueled by the Internet of Everything, social media, and cloud computing - bringing about fundamental changes in the way that we live and act. CIOs today are in a unique position to utilize technology to create business value and opportunity. This requires a careful balance of the traditional skills of the CIO, managing the data center infrastructure while driving business strategy and impacting the customer experience. Learn more about Dell EMC enterprise solutions in collaboration with Intel®. Intel Inside®. Para un mundo de nuevas posibilidades. Procesador Intel® Xeon® Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, el logotipo de Intel, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, el logotipo de Intel Inside, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi y Xeon Inside son marcas comerciales de Intel Corporation o de sus filiales en Estados Unidos y/o en otros países.
Tags : ultrabook, celeron, celeron inside, core inside, intel, el logotipo de intel, intel atom, intel atom inside, intel core, intel inside, el logotipo de intel inside, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon
     DellEMC and  Intel®
By: DellEMC and Intel®     Published Date: Oct 25, 2017
Une nouvelle révolution industrielle se profile, alimentée par l’Internet of Everything, les médias sociaux et le Cloud computing, et avec elle des changements fondamentaux dans notre façon de vivre et d’agir. Les DSI d’aujourd’hui se trouvent dans une position unique pour utiliser la technologie afin de créer une valeur ajoutée et des opportunités pour l’entreprise. Intel Inside® pour de nouvelles possibilités. En savoir plus sur les solutions d'entreprise Dell EMC en collaboration avec Intel® Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, le logo Intel, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, le logo Intel Inside, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, et Xeon Inside sont des marques commerciales d'Intel Corporation ou de ses filiales aux États-Unis
Tags : ultrabook, celeron, celeron inside, core inside, intel, le logo intel, intel atom, intel atom inside, intel core, intel inside, le logo intel inside, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi
     DellEMC and  Intel®
By: Pure Storage     Published Date: Oct 09, 2018
Flash-Storage dringt immer mehr in die Mainstream-Datenverarbeitung vor. Dadurch verstehen die Unternehmen zunehmend nicht nur die Performance-Vorteile, sondern auch die sekundären wirtschaftlichen Vorteile, die mit einer Flash-Implementierung im großen Maßstab verbunden sind. Dank der Kombination all dieser Vorteile – geringere Latenzen, höherer Durchsatz und größere Bandbreite, höhere Storage-Dichten, deutlich geringerer Energie- und Platzbedarf, höhere CPU-Auslastung, geringerer Bedarf an Servern und damit verbunden geringere Softwarelizenzgebühren, geringere Administrationskosten und eine größere Zuverlässigkeit auf Einheitenebene – erweist sich die Verwendung von AFAs als eine wirtschaftlich überzeugende Alternative zu den herkömmlichen Storage -Architekturen, die ursprünglich für Festplattenlaufwerke (HDDs) konzipiert waren. Während die Wachstumsraten für Hybrid-Flash-Arrays (HFAs) und für ausschließlich in Verbindung mit HDDs verwendete Arrays steil nach unten gehen, gehören die
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     Pure Storage
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