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By: VMware SD-WAN by VeloCloud     Published Date: May 21, 2019
Over the last couple of years SD-WAN technology has matured into a mainstream solution. Yet, the most appropriate migration path is not always clear. While there are many considerations to balance during a migration, the enduring benefit of an SD-WAN architecture is simplification: branch design, data center design, routing, edge platform choices, security choices, management. To ensure an understanding of the fundamental concepts, let’s quickly discuss the architecture and components of SD-WAN, and then move on to cover the best practices of various aspects of an SD-WAN migration
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     VMware SD-WAN by VeloCloud
By: HP     Published Date: Sep 14, 2015
The early days of enterprise mobile app development focused on creating a functional experience and getting it out the door quickly, leaving “quality” as a problem for another day. As organizations mature their development and delivery of mobile applications, traditional software quality fundamentals settle back into the life cycle, with some key changes to testing processes and team structure. App performance is an example of how mobile changes quality assurance. Performance is a key pillar of quality that mobile shops often overlook in their race to market. This report dives into the problem areas that impede mobile performance, and provides guidance on this not-so-black-and-white area of quality.
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     HP
By: FICO     Published Date: Nov 21, 2016
¿Se ha preguntado alguna vez cómo un gran minorista en Latinoamérica moderniza el proceso de otorgamiento de crédito? A fin de mantenerse competitivos, los minoristas necesitan tomar decisiones de crédito más rápidamente en el punto de venta. Esto fue un desafío para este gran minorista latinoamericano, que estaba usando sistemas anticuados y un proceso manual para determinar la aprobación de solicitudes de crédito. El minorista se asoció con FICO con el objetivo de crear flujos de trabajo de decisión y automatizar las aprobaciones, integrando componentes de soluciones flexibles al sistema ya existente.
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     FICO
By: ServiceNow     Published Date: Oct 11, 2017
For years, companies have used CRM as the software of choice to manage customer engagement and information, in an attempt to deliver a great customer experience. Managing the front end of the engagement process is important. However, delivering proactive customer service – that prevents and resolves issues – requires much more than that. At ServiceNow, we believe that it is time to rethink the fundamentals of CRM and customer service and we invite you to explore the new strategies, processes, and technology presented in this toolkit. Doing so will enable your customer service teams to connect seamlessly with other departments and deliver the effortless and proactive service experience your customers expect. We hope you find the collection of research reports and whitepapers valuable.
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     ServiceNow
By: ServiceNow     Published Date: Oct 11, 2017
Delivering world-class customer service is possible when IT engages the entire enterprise in the design of products, services and technologies. Our research helps IT and lines of business to establish goals, objectives and projects to provide exceptional service with the customer in mind.
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     ServiceNow
By: SAP     Published Date: Mar 22, 2016
In the new digital economy, competition, consumer engagement, and operational effectiveness are fundamentally changing, and accelerating. New competitors are redefining the landscape at unprecedented rates. Building and keeping trust mean delivering exceptional brand experiences, every time, via agile processes that balance consumer needs with cost to serve. One size does not fit all. Engaging consumers and capitalizing on new opportunities depend on the capacity to identify, act on, and deliver high-value experiences and outcomes like joy, confidence, security, and control, all in the span of a moment, exactly where and when a consumer or business need arises. Miss the moment, miss the opportunity.
Tags : digital economy, value creation, sap, consumer engagement
     SAP
By: Oracle     Published Date: Apr 16, 2018
Cerca de 62% dos CFOs entrevistados pela Fuqua School of Business da Duke University afirmam que o ritmo da mudança e da inovação em seus setores acelerou. As empresas precisam estar prontas para mudar seu foco, mas onde os CFOs devem concentrar sua atenção em 2018? Steve Cox, vice-presidente de marketing de produtos de ERP e de EPM do grupo Oracle, fala sobre ações fundamentais orientadas à tecnologia.
Tags : voce, precisa, saber, atualizar, otimizar, financeira, maneira
     Oracle
By: Oracle     Published Date: Apr 16, 2018
Alrededor del 62% de los directores financieros encuestados por la Escuela de Negocios Fuqua de la Universidad de Duke dijeron que el ritmo del cambio y la innovación en sus industrias se ha acelerado. Las compañías tienen que estar dispuestas a cambiar su enfoque, pero ¿en qué se deben enfocar los CFOs en 2018? Steve Cox, vicepresidente de Product Marketing de soluciones financieras (ERP Enterpise Resource Planning y EPM: Soluciones corporativas de Gestión del desempeño) de Oracle, habla sobre accione fundamentales orientadas a la tecnología.
Tags : necesitas, saber, actualizer
     Oracle
By: Oracle     Published Date: Apr 16, 2018
A tecnologia dos bancos de dados está evoluindo rapidamente, particularmente em três áreas: tecnologia de memória interna, análise de big data e nuvem. Paralelamente, o papel do DBA continua a evoluir. Saiba mais sobre como algumas dessas mudanças refletem tendências que existem há bastante tempo e permanecem firmes.
Tags : quais, principais, evolucoes, banco, dados
     Oracle
By: Oracle     Published Date: Apr 16, 2018
La tecnología de base de datos está evolucionando rápidamente, en particular en tres áreas: tecnología de memoria, análisis de big data y cloud. Paralelamente, la función del DBA sigue evolucionando. Conoce más sobre cómo algunos de estos cambios reflejam las tendencias que llevan mucho tiempo y siguen sin disminuir.
Tags : cuales, principales, evoluciones, base, datos
     Oracle
By: Rizepoint     Published Date: Feb 13, 2017
At the most fundamental level, your company’s brand is the central, defining promise you make to your customers—and the sum of every transaction, impression, and experience they have with your business. So in a very practical sense, the strength of your brand is directly connected to how consistently you keep those promises—day in and day out—across all of your locations or properties.
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     Rizepoint
By: FICO     Published Date: Mar 02, 2018
Improved availability of data and new technologies that use it are disrupting our lives, influencing the way we interact with other, and the way we gather and consume information to make decisions. Businesses too are living in a time of continuous technological upheaval. The application of key technologies such as Machine Learning and Artificial Intelligence and Optimization, are fundamentally changing the manner in which businesses make decisions. This paper is your first step in understanding: • how you can leverage and operationalize analytics in your everyday business processes • improve customer relationships • grow revenue in an increasingly competitive world
Tags : fico, customers, analytic, management, applications, solutions
     FICO
By: Symantec     Published Date: Jun 13, 2018
El Reglamento General de Protección de Datos (GDPR) entra en vigor el 25 de mayo de 2018. Si necesita procesar datos personales de la Unión Europea (UE), posiblemente el GDPR aplica para usted, a pesar de no estar en la Unión Europea. Esto se debe a que el reglamento realmente es global en su alcance y se aplica a cualquier organización que procesa datos personales de la UE, más allá de la ubicación de las compañías o del procesamiento de los datos. En su esencia, la legislación del GDPR está centrada en garantizar que se respete la privacidad como un derecho fundamental y que los datos personales sean guardados privada y seguramente. Elizabeth Denham, del Gabinete del Comisario de Información de la UE (ICO - Information Commissioner Office), dice: “Esta ley no es sobre multas. Se trata de poner en primer lugar al consumidor y al ciudadano” y “La emisión de multas siempre fue y seguirá siendo, el último recurso”. Sin embargo, es importante observar que los costos por incumplir el regla
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     Symantec
By: Symantec     Published Date: Jun 13, 2018
O Regulamento Geral de Proteção de Dados (GDPR) entrou em vigor em 25 de maio de 2018. Se você processa dados pessoais da União Europeia (UE), o GDPR provavelmente aplica-se a você, mesmo se você não estiver na UE. Isso porque o regulamento é global em seu escopo e se aplica a qualquer organização que processa dados pessoais da UE, independentemente da localização das empresas ou do processamento dos dados. Na sua essência, a legislação do GDPR foca em como garantir que a privacidade seja respeitada como um direito fundamental e que os dados pessoais sejam mantidos em sigilo e segurança. Elizabeth Denham, do Gabinete do Comissário de Informações da UE (ICO - Information Commissioner Office), diz: “Esta lei não é sobre multas. Trata-se de colocar o consumidor e o cidadão em primeiro lugar” e “A emissão de multas sempre foi e continuará sendo, um ultimo recurso”. No entanto, é importante observar que os custos de não cumprir o regulamento podem ser rigorosos. Podem incluir uma multa de a
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     Symantec
By: Red Hat     Published Date: Mar 28, 2019
Digital business requires a culture of organizational agility, as the rapid pace of demand can only be satisfied by faster and more flexible development and delivery models. Most organizations do not have the luxury of completely rebuilding their technology foundation or immediately adopting new practices and mindsets, so they are embracing gradual yet fundamental shifts in culture, processes, and technology to support greater velocity and agility. The cloud-native approach modernizes existing applications and builds new applications based on cloud principles, using services and adopting processes optimized for the agility and automation of cloud computing.
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     Red Hat
By: Red Hat     Published Date: Mar 28, 2019
Technology has fundamentally changed the way we live. Access to data and information anytime, anywhere is no longer a luxury—it is a requirement, in both our personal and professional lives. For IT organizations, this means pressure has never been greater to deliver higher-quality applications more often, enabling companies to stay relevant and seize digital business opportunities. Cloud-native is an approach to building applications that takes advantage of cloud computing models and DevOps principles to make the delivery of new features and services faster and more flexible. With a cloud-native strategy, organizations can begin the culture, process, and technology changes needed to meet new demands and become an IT organization that can deliver business innovation faster.
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     Red Hat
By: Red Hat     Published Date: Mar 28, 2019
Digital business brings to mind innovative technologies: mobile devices, intelligent sensors, wearable devices, virtual reality, chatbots, blockchain, machine learning, and other technology. For some, it also reflects the rapid rise of new digitally native businesses that have disrupted traditional business models and destabilized established companies and industry sectors. For the majority of organizations, digital business means pivoting to a culture of organizational agility, where the rapid pace of demand can only be satisfied by faster and more flexible development and delivery models. As most organizations do not have the luxury of completely rebuilding their technology foundation or immediately adopting new practices and mindsets, they are embracing gradual yet fundamental shifts in culture, processes, and technology to support greater velocity and agility.
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     Red Hat
By: Infosys     Published Date: May 21, 2018
Customers buy products in return for money. But at the heart of our client's vision was another exchange, which was perhaps even more fundamental. Customers would give their time and attention - and in return they wanted an experience that meets their needs, what is often referred to as 'return on engagement' But how can you offer a suitable experience when you don't know enough about the customer? Our client had gathered data, but it was siloed - and there was a big disconnect between the physical and digital operations of the business. The two were not integrated, making it difficult to build a picture of the customers' widely varying needs. This was also a global business with different approaches for different markets, leading to further inefficiencies and silos. It was time to consolidate, standardize, and to really get to know the customer.
Tags : crm, product, exchange, customers, engagement
     Infosys
By: Infosys     Published Date: May 21, 2018
Our client is a Finnish consulting and engineering company that deals with some of the world's toughest industries. Since 1958, the company has handled the power transmission system for the Swedish National Grid, revamped Salzburg railway station, and has been involved in 90 percent of the world's largest pulp mill designs. The nature of our client's work places unique demands on their IT infrastructure. Many of their projects require them to set up temporary offices in remote locations to deliver their engineering expertise, making seamless connectivity a critical business requirement. Large files, such as complex pipeline drawings, are passed between team members in different locations. Any outage that causes a delay in projects leads to potential financial penalties and damage to reputation.
Tags : landscape, company, industry
     Infosys
By: Infosys     Published Date: May 22, 2018
When one of our client's most strategic web applications was hacked, it was something of a wake-up call. Application security is surprisingly often an afterthought, and serious investment is only sometimes made when security breaches are discovered. Effectively, companies try to close the stable door after the horse has bolted. However, preventive security maintenance of apps is far more cost-effective and less damaging than reactive security. Our client therefore asked us to put in place an app security testing program early in the development life cycle to reduce the chances of similar breaches in the future.
Tags : security, technology, data, app, device, web
     Infosys
By: Shell     Published Date: May 28, 2019
Contamination can have a dramatic effect on the life and effectiveness of equipment, resulting in increased wear rates and damage, loss of equipment reliability and reduced component efficiency. As equipment continues to become more complex, and manufactured with tighter clearances, system contamination is increasingly important to control maintenance costs and improve equipment reliability.
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     Shell
By: F5 Networks Singapore Pte Ltd     Published Date: Jan 24, 2019
The increase of SSL/TLS traffic indicates that organizations are more and more focused on safeguarding the integrity of the data that flows through their Internet-facing applications. However, the concurrent growth of malware hidden within that encrypted traffic is cause for concern. Without visibility into your SSL/TLS traffic, you’ll have some serious blind spots in your security, and these blind spots could lead to financial losses, data breaches, and damage to your corporate reputation. That’s why it’s essential to regain visibility into that encrypted traffic and allow your malware-scanning and prevention devices to protect your apps and your network. The most efficient way to get that visibility is by orchestrating your outbound SSL/TLS traffic. With a robust SSL/TLS orchestration solution, you’ll enjoy better visibility, increased performance, and more flexibility—so you can stop worrying about hidden malware and focus on developing and supporting new apps to drive your business
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     F5 Networks Singapore Pte Ltd
By: F5 Networks Singapore Pte Ltd     Published Date: Jan 24, 2019
The increase of SSL/TLS traffic indicates that organizations are more and more focused on safeguarding the integrity of the data that flows through their Internet-facing applications. However, the concurrent growth of malware hidden within that encrypted traffic is cause for concern. Without visibility into your SSL/TLS traffic, you’ll have some serious blind spots in your security, and these blind spots could lead to financial losses, data breaches, and damage to your corporate reputation. That’s why it’s essential to regain visibility into that encrypted traffic and allow your malware-scanning and prevention devices to protect your apps and your network. The most efficient way to get that visibility is by orchestrating your outbound SSL/TLS traffic. With a robust SSL/TLS orchestration solution, you’ll enjoy better visibility, increased performance, and more flexibility—so you can stop worrying about hidden malware and focus on developing and supporting new apps to drive your business
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     F5 Networks Singapore Pte Ltd
By: Recorded Future     Published Date: Feb 13, 2019
This white paper outlines current approaches to implementing SIEM and enriching security products with threat intelligence
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     Recorded Future
By: Recorded Future     Published Date: Feb 13, 2019
This white paper outlines current approaches to implementing SIEM and enriching security products with threat intelligence.
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     Recorded Future
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