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By: Cisco     Published Date: Jul 11, 2016
Companies rely on an expanding set of applications to compete in today's rapidly evolving business environment: - They rely on a fast-growing array of applications and devices (email, collaboration tools, and smartphones/tablets) to communicate and conduct business with customers and business partners. - They are creating, collecting, and repurposing large, unstructured data sets in life sciences, geophysics, media, and manufacturing. - They are collecting, storing, and analyzing more social and sensor-generated data about environments, products, customers, and transactions. The promise of better and faster data-driven decision making based on all this information is pushing big data and analytics (BDA) technology to the top of executive agendas. To succeed, CIOs must place a laserlike investment focus on datacenter solutions that allow them to deliver scalable, reliable, and flexible infrastructure for fast-growing BDA environments. Read more to learn how!
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     Cisco
By: Cisco     Published Date: Jul 11, 2016
Big data presents tremendous opportunities for every company in every industry. It’s purely a matter of finding the right use cases, the right strategies, and the right partners that can turn those opportunities into real business value. This edition of Unleashing IT highlights the strategies, solutions, and providers that can help you unlock your competitive edge.
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     Cisco
By: Cisco     Published Date: Jul 11, 2016
Operational efficiency and cost savings. Datadriven business insights. Organizational agility and market differentiation. Enterprises in every industry are pursuing such gains, but they cannot be achieved with a fragmented, siloed technology infrastructure. Technological integration doesn’t happen overnight, of course. It takes years of behind-the-scenes teamwork and engineering—backed by decades of expertise, research, and development—to have a broad and lasting impact. This special edition of Unleashing IT highlights the fruits of those labors, showcasing the unparalleled alignment of Microsoft, Cisco, and Intel technologies. In the following pages, you’ll read about the advancement and unique value of integrated solutions, spanning cloud environments, data centers, and management tools. You’ll also hear from organizations that are aking advantage of these converged technologies, including King County, Provincia Net, and Swinburne University.
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     Cisco
By: Cisco     Published Date: Jul 11, 2016
This document is written for IT decision makers, architects, engineers, and application owners who make architectural decisions for hybrid deployments. The architecture described in this document is for large and medium-sized businesses that are considering hybrid cloud solutions. This document is also useful for service providers that deliver hybrid cloud services to businesses.
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     Cisco
By: Cisco     Published Date: Jul 11, 2016
Pulsant is a United Kingdom-based IT infrastructure services provider focused on the small and medium-sized enterprise market. It offers public, private, and hybrid cloud services and a variety of managed, collocation, and professional services. Pulsant was one of the first cloud service providers to embrace software-defined networking (SDN) as a way to simplify its IT infrastructure, unify control of physical and virtual environments, and reduce capital expenses (capex) and operating expenses (opex). After evaluating a number of vendors, Pulsant chose Cisco's Application Centric Infrastructure (ACI) as the best SDN solution for delivering its hybrid cloud services.
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     Cisco
By: IBM     Published Date: Oct 19, 2017
In the digital economy, big IT budgets, lots of brick sand mortar and an established market presence are no longer at the foundation of a competitive advantage. What matters now is the agility and speed to ensure that customer centricity is supported as an overriding priority of business operations and decision making. Game-changing ideas are developing and competitive threats are emerging at a rapid and unpredictable pace. The resulting digital disruption is not just occurring at the margins or within isolated pockets of industry and commerce. It’s the new normal and its consequences are far reaching. The essential question for every organization in every sector is simply: Will we be the disruptor or will we allow ourselves to be the disrupted? Staying ahead requires adopting a combination of technology solutions. Key among them is a smart process and decision management system that infuses every process with intelligence in order to continuously raise the bar for customer centricity,
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     IBM
By: IBM     Published Date: Oct 19, 2017
In the digital economy, big IT budgets, lots of brick sand mortar and an established market presence are no longer at the foundation of a competitive advantage. What matters now is the agility and speed to ensure that customer centricity is supported as an overriding priority of business operations and decision making. Game-changing ideas are developing and competitive threats are emerging at a rapid and unpredictable pace. The resulting digital disruption is not just occurring at the margins or within isolated pockets of industry and commerce. It’s the new normal and its consequences are far reaching. The essential question for every organization in every sector is simply: Will we be the disruptor or will we allow ourselves to be the disrupted? Staying ahead requires adopting a combination of technology solutions. Key among them is a smart process and decision management system that infuses every process with intelligence in order to continuously raise the bar for customer centrici
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     IBM
By: Astrocom     Published Date: Dec 13, 2007
Enterprises with mission critical applications are exploring the benefits of disaster recovery sites for their data centers to ensure business continuity. Special network technology is needed to ensure that site failover and failback occurs reliably and predictably. An ideal solution should provide reliable network connections, manage inbound and outbound traffic over multiple WAN links, failover to a secondary data center if all links at the primary data center are down, and eliminate deployment barriers and costs of multi-homing with BGP (Border Gateway Protocol).
Tags : data center, datacenter, data centers, business continuity, disaster recovery, backup, recovery, failover, redundancy, high availability, astrocom
     Astrocom
By: Breakout Solutions     Published Date: Sep 24, 2008
Breakout Solutions is pioneering the way in which organizations utilize Social Media to meet their online promotional objectives. Our proprietary video contest platform provides a turnkey solution for organizations that value interacting and communicating directly with their target market through social media. Web 2.0, has led to a more interactive and social landscape where content is no longer king, conversation is. Breakout Solutions can help your brand become a part of these conversations so that you have a better understanding of how others view your brand and utilize your products and services.
Tags : breakout solutions, promotional contest, branded promotion, videos, photos, audio, myspace, facebook, youtube, social networks, social media, web 2.0
     Breakout Solutions
By: VMS     Published Date: Jul 31, 2009
If management has not already cut your budget, be prepared to “prove it or lose it” soon. This report will help you think through your measurement strategies, and either fine-tune an existing program, or get one started post haste.
Tags : vms, economy, measurement strategies, budget, pr objective, objective, smart media, share, radio monitoring, proof of performance, realtime monitoring, artificial intelligence, human analysis, opportunities to see, ots, metrics, benchmark, proof of performance
     VMS
By: VMS     Published Date: Jul 31, 2009
One of the big challenges with massive PR initiatives is the difficulty in measuring the outcomes as it pertains to your brand and business objectives set. Read this guide for a five step process that will help you determine the impact of your PR initiatives and compare it to the organizational goals they were aimed to accomplish.
Tags : awareness, preferences, share, share of discussion, brand equity, cgm/wom, goals, economy, measurement strategies, budget, pr objective, objective, smart media, share, radio monitoring, proof of performance, realtime monitoring, artificial intelligence, human analysis, opportunities to see
     VMS
By: VMS     Published Date: Jul 31, 2009
In the times of increased awareness and integrated communication across channels, it is crucial to understand correlation between the advertising spend and the PR that surrounds your brand. This report sheds new light on the impact of earned and paid media on the effectiveness of paid advertising.
Tags : vms, economy, measurement strategies, budget, pr objective, objective, smart media, share, radio monitoring, proof of performance, realtime monitoring, artificial intelligence, human analysis, opportunities to see, ots, metrics, benchmark, proof of performance, communications, vantage
     VMS
By: Solution Publishing     Published Date: Oct 02, 2007
In point of fact, a lead that does not result in a sale has negative value to the company since resources must be spent to determine its futility. In this whitepaper we have endeavored to demonstrate a technological method to predict a lead's probability of becoming a sale and propose solutions for those targeting HR or IT professionals. Download this free whitepaper to learn how to improve your lead quality when targeting HR or IT professionals.
Tags : solution publishing, lead gen, lead generation, lead quality, b2b, b-to-b, smartstream, sas
     Solution Publishing
By: SAS     Published Date: Aug 28, 2018
With the widespread adoption of predictive analytics, organizations have a number of solutions at their fingertips. From machine learning capabilities to open platform architectures, the resources available to innovate with growing amounts of data are vast. In this TDWI Navigator Report for Predictive Analytics, researcher Fern Halper outlines market opportunities, challenges, forces, status and landscape to help organizations adopt technology for managing and using their data. As highlighted in this report, TDWI shares some key differentiators for SAS, including the breadth and depth of functionality when it comes to advanced analytics that supports multiple personas including executives, IT, data scientists and developers.
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     SAS
By: SAS     Published Date: Nov 16, 2018
Medicaid fraud is prevalent, costly and difficult to prevent. With a combination of more integrated data and advanced analytics, state agencies can turn the tables on fraudsters. They can accelerate the transition from detection to prevention, as new forms of fraud are recognized faster and fewer improper payments go out the door. This IIA Discussion Summary explores the challenges and opportunities in preventing Medicaid fraud in an interview with SAS’ Ellen Joyner-Roberson, Principal Marketing Manager for Fraud and Security Intelligence, and Victor Sterling, Principal Solutions Architect.
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     SAS
By: Esker     Published Date: Dec 08, 2014
In a perfect world, every sales order your company receives would go straight into your SAP system. But in reality, orders sent by fax and email end up as paper that gets pushed around the office. And those are the ones that cost the most to process. Learn about a solution to: • Automate fax, email, EDI, and other orders into SAP applications • Eliminate the cost and errors of manual order processing • Consolidate resources to simplify your IT landscape You’ll also find out how the technology works and what it has done for other businesses.
Tags : automation, sap, erp system, fax, email, edi, cost savings, solutions, electronic processing, sales orders, enterprise applications
     Esker
By: Esker     Published Date: Dec 08, 2014
In a perfect world, every sales order your company receives would go straight into your business system. But in reality, orders sent by fax and email end up as paper that gets pushed around the office. And those are the ones that cost the most to process. Learn about a solution to: • Automate fax, email, EDI, and other orders into your ERP or other business applications • Eliminate the cost and errors of manual order processing • Consolidate resources to simplify your IT landscape You’ll also find out how the technology works and what it has done for other businesses.
Tags : automation, erp system, fax, email, edi, cost savings, solutions, electronic processing, sales orders, enterprise applications
     Esker
By: Esker     Published Date: Jan 21, 2016
EDI solutions may be far from perfect, but their positive impact on the speed, accuracy and efficiency of order processing is unquestionable. There's just one rather large exception... exceptions. Learn how to simplify EDI exception handling by downloading this not-so-technical EDI order processing handbook. You'll discover added values that automation brings to EDI order processing, such as: - Faster resolutions involving less complexities - Reduced needs for IT involvement - Easier access to orders in the EDI workflow - Improved forecasting via intelligent dashboards Learn more about EDI and handling exceptions with order processing automation — download the handbook now!
Tags : esker, edi order processing, edi solutions, it management, networking, software development, enterprise applications
     Esker
By: Esker     Published Date: Jan 08, 2019
What's in the white paper? Like all areas of the finance team, the accounts payable department is tasked with working smarter and doing more with less. The challenge is that many organizations are drowning in paper invoices, spreadsheets and manual AP processes. A digital transformation can create more automated workflows, easier tracking of payments, and more overall accountability and visibility. In addition, the data collected can support a more predictable cash flow and a stronger negotiating position with vendors. This white paper will examine AP’s role in reimagining the entire finance process as part of the purchase-to-pay cycle, including: • Avoiding costs of processing paper invoices and payments • The role of the CFO in mitigating risks of manual processes • The value of AP integration with e-payable solutions
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     Esker
By: SilverSky     Published Date: Apr 16, 2013
SilverSky operates a major hosted infrastructure dedicated to providing world-class enterprise messaging solutions. This whitepaper is an in-depth overview of our Hosted Microsoft Exchange architecture and how we implement best practices across systems management, testing, application deployment, infrastructure and security to provide increased productivity and reduced costs.
Tags : microsoft exchange, architecture, silversky, hosted infrastructure, enterprise messaging, best practices, application deployment
     SilverSky
By: IBM     Published Date: Oct 10, 2013
Like many financial institutions today, the full-service Swedish bank featured in this case study has responded to changing customer needs, evolving from its original founding more than 100 years ago. As a result, the bank has realized remarkable success. Of course, along with that success have come significant challenges. New business growth, plus the rise in Internet and mobile banking, intensified the bank’s need for continuous availability of its IT infrastructure. IBM Resiliency Consulting Services helped the bank strengthen and streamline its environment. In the case study, you can read how teaming with IBM helped the bank meet recovery point and recovery time objectives; mitigate risk; and provide the flexibility to meet business demands without added IT expense.
Tags : ibm, resiliency consulting, ibm, full-service swedish bank, hyperswap, optimizing risk management, risk management, bank optimization, management capabilities, swedish banks, resiliency consulting, consulting solution
     IBM
By: Oracle     Published Date: Nov 13, 2013
Today’s consumers expect better service, better products, and better communication with retailers. Without a single view of the customer across all channels – including social media – retailers risk alienating customers and driving them to other brands. To meet these challenges, many retailers are deploying software-as-a-service (SaaS) contact center systems that address these problems and create new opportunities. This eBook follows one shopper’s journey and how the concept of the contact center of the future provides the better overall experience.
Tags : zenithoptimedia, oracle, smarter service, contact center, lowest tco, cloud-based contact center, contact-center solutions, oracle rightnow solutions, cloud service platform, social media, risk alienating customers, saas, customer experience, brand is customers, it complexity, service improvements
     Oracle
By: Oracle     Published Date: Nov 13, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. A strategically implemented knowledge management initiative for both the contact center and Web self-service channels offers a powerful answer to this growing need to do more with less. However, a poorly implemented initiative can have a negative impact – increasing call and Web session time and frustrating both customers and agents alike. This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
Tags : zenithoptimedia, oracle, knowledge management, transform customer service, oracle comprehensive solution, optimize customer service, contact center, web self-service environment, support experience, reduce service costs, competitive differentiation, strategically implemented knowdge, knowledge management initiative, web self-service goal, collaborative knowledge creation, enterprisewide, customer service deployment
     Oracle
By: Oracle     Published Date: Nov 13, 2013
This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.
Tags : zenithoptimedia, oracle, executive strategy series, customer experience, empowering people, take initiative, power your brand, oracle service solutions, customer experience impact, cei, service and support experience, lasting customer relationships, sales interactions, ignored customers, efficiency, acquisition, improve self-service, improve productivity, cross-channel support, decrease operational costs
     Oracle
By: Oracle     Published Date: Nov 13, 2013
Customers want to solve their issues quickly and easily on the Web. Here we provide 3 recommended capabilities to invest in to transform company knowledge and Web self-service tools so you can achieve higher customer retention and save millions on support costs.
Tags : zenithoptimedia, oracle, web self-service, customer service, customer satisfaction, social support sites, customer needs, personalized web content, fast resolution, collaborative self-service, social tools, customer retention, consumer input, outbound communication
     Oracle
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