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By: IBM APAC     Published Date: May 14, 2019
Clients can realize the full potential of artificial intelligence (AI) and analytics with IBM’s deep industry expertise, technology solutions and capabilities and start to infuse intelligence into virtually every business decision and process. IBM’s AI & Analytics Services organization is helping enterprises get their data ready for AI and ultimately achieve stronger data-driven decisions; access deeper insights to provide improved customer care; and develop trust and confidence with AI-powered technologies focused on security, risk and compliance. Artificial intelligence (AI) is moving beyond the hype cycle, as more and more organizations seek to adopt AI-related technologies. These organizations are focusing on prioritizing functional areas and use cases, placing a stronger emphasis on topline growth, taking up a renewed interest in their data infrastructure and articulating greater unease about the skills of their knowledge workers. This report explores how they are approaching str
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     IBM APAC
By: Genesys     Published Date: Feb 12, 2019
Customer interactions, across all channels, are of strategic importance in today’s world. Managing those interactions to assure the customer is seeing the best face of the company is vital. At the forefront is making sure you are providing useful, easy to navigate cloud-based Interactive Voice Response systems for your customers that places the emphasis on: Meeting the customers’ needs The increase in self service options An intelligent, efficient way that drives costs down and satisfaction up. Let Genesys help you meet these criteria and guide you to designing, developing and delivering a best-in-class IVR Platform that ensures a Great Customer Experience. Improve your game and score more wins across the business, with your customers. Achieve your IVR goals by downloading our IVR Playbook here.
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     Genesys
By: Endeavour Software Technologies     Published Date: Nov 25, 2011
This whitepaper takes a deep dive into the security considerations required for enterprise mobile applications with an emphasis on iPad security.
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     Endeavour Software Technologies
By: CrowdStrike     Published Date: Feb 01, 2017
This year’s Cyber Intrusion Services Casebook focuses on in-depth digital forensics, incident response (IR) and remediation services performed on behalf of actual CrowdStrike clients. Real-life examples drawn from notable CrowdStrike Services IR engagements in 2016 — including the now-infamous hack of the Democratic National Committee (DNC) —are covered with an emphasis on best practices organizations can follow to identify and eject attackers before a devastating breach occurs. Download this report to learn: • How CrowdStrike’s Falcon OverWatch and professional services teams discovered and attributed the DNC intrusion to nation-state threat actors FANCY BEAR and COZY BEAR • The gaps in security processes and planning that your organization can address now to stop the next breach • The specific tactics, techniques and procedures (TTPs) a range of nation-state and eCrime adversaries used to penetrate their victims’ defenses, and how they attempted to cover their tracks
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     CrowdStrike
By: CA Technologies EMEA     Published Date: Aug 07, 2017
A big part of GDPR compliance will focus on how data is collected going forward. But a substantial emphasis will fall on the data businesses already hold. With many mainframes containing generations-old data, a manual data audit is completely unrealistic. That’s where CA comes in. CA Data Content Discovery enables organizations to find, classify and protect mission essential mainframe data—three valuable steps toward achieving GDPR compliance.
Tags : gdpr, personal data, social information, ip addresses, ca technologies, mainframe security, anonymize data, privacy projects
     CA Technologies EMEA
By: Fiserv     Published Date: Nov 06, 2017
Uncover Exceptions Easily and Certify Financial Statements with Confidence. With increasing regulatory requirements for insurance organizations and the need for executive management to sign off on financial statements, it is critical to ensure that there is detailed visibility into the underlying financial data. Ongoing emphasis on having a strong internal control structure for insurers brings into light reconciliation and certification as being the critical components to making it happen.
Tags : automated reconciliation for insurers, automated reconciliation, automated certification for insurers, internal control structure, financial close, comprehensive reconciliation system, comprehensive reconciliation solution
     Fiserv
By: Pure Storage     Published Date: Apr 24, 2017
This Technology Spotlight examines the evolving primary flash array market with a particular emphasis on what next-generation flash-driven enterprise storage architectures will look like. It also looks at the role Pure Storage, with its FlashArray//X, plays in this strategically important market.
Tags : flash, flash technology, storage, storage management, flash adoption, migration, business transformation
     Pure Storage
By: Pure Storage     Published Date: Apr 24, 2017
This Technology Spotlight examines the evolving primary flash array market with a particular emphasis on what next-generation flash-driven enterprise storage architectures will look like. It also looks at the role Pure Storage, with its FlashArray//x, plays in this strategically important market.
Tags : flash, flash technology, storage, storage management, flash adoption, migration, business transformation
     Pure Storage
By: Fiserv     Published Date: Mar 02, 2018
Uncover Exceptions Easily and Certify Financial Statements with Confidence. With increasing regulatory requirements for financial institutions and the need for executive management to sign off on financial statements, it is critical to ensure that there is detailed visibility into the underlying financial data. Ongoing emphasis on having a strong internal control structure for insurers brings into light reconciliation and certification as being the critical components to making it happen. When done properly, they assure accuracy of information flowing into the financial close process, with minimal risk of misstatement, and a full audit trail. The white paper, Certify with Confidence: How Automated Reconciliation Lets You Sign With Certainty, explains how a comprehensive reconciliation solution should work In today's regulatory climate, and why a comprehensive, end-to-end, automated reconciliation system is essential to protecting yourself and your company.
Tags : automated reconciliation, automated reconciliation for banks, automated certification, automated certification for banks, internal control structure, financial close, comprehensive reconciliation system, comprehensive reconciliation solution
     Fiserv
By: Fiserv     Published Date: Mar 02, 2018
Uncover Exceptions Easily and Certify Financial Statements with Confidence. With increasing regulatory requirements for insurance organizations and the need for executive management to sign off on financial statements, it is critical to ensure that there is detailed visibility into the underlying financial data. Ongoing emphasis on having a strong internal control structure for insurers brings into light reconciliation and certification as being the critical components to making it happen. When done properly, they assure accuracy of information flowing into the financial close process, with minimal risk of misstatement, and a full audit trail. The white paper, Certify with Confidence: How Automated Reconciliation Lets You Sign With Certainty, explains how a comprehensive reconciliation solution should work In today's regulatory climate, and why a comprehensive, end-to-end, automated reconciliation system is essential to protecting yourself and your company.
Tags : automated reconciliation for insurers, automated reconciliation, automated certification for insurers, internal control structure, financial close, comprehensive reconciliation system, comprehensive reconciliation solution
     Fiserv
By: Ingenico     Published Date: May 02, 2018
The time of mobile point of sale (mPOS) has arrived. While the mission to adopt EMV has dominated the payments industry over the past few years, many hotels, resorts and casinos are now focusing their efforts on rapid planning and implementation of mPOS strategies. A number of emerging trends are driving this new focus, including an emphasis on enhancing guest experiences and building brand loyalty by leveraging digital and mobile technologies. Innovative hotels, resorts and casinos are using these solutions to create entirely new guest experiences that improve service speed and convenience while creating distinct competitive advantages. mPOS is increasingly becoming a key part of the picture, providing unique opportunities to improve guest service quality and engagement, create new efficiencies and cost savings, and strengthen their brand. This eBook will provide an overview of those opportunities, some key trends in the hotel & lodging industry, and guide you through the key requirem
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     Ingenico
By: Oracle OMC     Published Date: Nov 30, 2017
In today's marketing environment, how are CMO's using data to be more effective? CMOs weigh in on their top challenges and opportunities surrounding data driven marketing, revealing a clear emphasis on the need to demonstrate ROI, use testing to optimize efforts, and increase personalization in marketing activities.
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     Oracle OMC
By: Oracle     Published Date: Feb 21, 2018
Few industries have seen as much change in recent years as the healthcare sector. Sweeping legislation, a new incentive structure, a raft of regulations, and an emphasis on wellness rather than mere “sick care” have altered the clinical and administrative landscapes. Oracle is helping healthcare organizations deliver great patient experiences with a cloud-based strategy that uses innovative technology to meet the needs of everybody involved in the continuum of care.
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     Oracle
By: Genesys     Published Date: Feb 08, 2019
Customer interactions, across all channels, are of strategic importance in today’s world. Managing those interactions to assure the customer is seeing the best face of the company is vital. At the forefront is making sure you are providing useful, easy to navigate cloud-based Interactive Voice Response systems for your customers that places the emphasis on: Meeting the customers’ needs The increase in self service options An intelligent, efficient way that drives costs down and satisfaction up. Let Genesys help you meet these criteria and guide you to designing, developing and delivering a best-in-class IVR Platform that ensures a Great Customer Experience. Improve your game and score more wins across the business, with your customers. Achieve your IVR goals by downloading our IVR Playbook here.
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     Genesys
By: Genesys     Published Date: Feb 12, 2019
Customer interactions, across all channels, are of strategic importance in today’s world. Managing those interactions to assure the customer is seeing the best face of the company is vital. At the forefront is making sure you are providing useful, easy to navigate cloud-based Interactive Voice Response systems for your customers that places the emphasis on: Meeting the customers’ needs The increase in self service options An intelligent, efficient way that drives costs down and satisfaction up. Let Genesys help you meet these criteria and guide you to designing, developing and delivering a best-in-class IVR Platform that ensures a Great Customer Experience. Improve your game and score more wins across the business, with your customers. Achieve your IVR goals by downloading our IVR Playbook here.
Tags : 
     Genesys
By: Genesys     Published Date: Feb 12, 2019
Customer interactions, across all channels, are of strategic importance in today’s world. Managing those interactions to assure the customer is seeing the best face of the company is vital. At the forefront is making sure you are providing useful, easy to navigate cloud-based Interactive Voice Response systems for your customers that places the emphasis on: Meeting the customers’ needs The increase in self service options An intelligent, efficient way that drives costs down and satisfaction up. Let Genesys help you meet these criteria and guide you to designing, developing and delivering a best-in-class IVR Platform that ensures a Great Customer Experience. Improve your game and score more wins across the business, with your customers. Achieve your IVR goals by downloading our IVR Playbook here.
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     Genesys
By: Juniper Networks     Published Date: Feb 05, 2018
Data center requirements are shifting as the business environment evolves to leverage new technologies. Organizations are turning to multicloud environments comprising a mix of private cloud, public cloud, and on-premise infrastructure to best address their unique needs. Understandably, this shift is putting a renewed emphasis on security, automation, orchestration, and agility. IT leaders are responding by building and deploying multicloud data center networks that leverage automation and software-defined networks (SDN) as a cost effective means of providing dynamic network control. Of course, while many organizations are recognizing the need for a data center upgrade, not all have the same drivers. All, however, need to make a business case for the investment. Here are four common inflection points that can help you to justify the need for data center upgrades that support business goals.
Tags : network, performance, data, security, efficiency, iot
     Juniper Networks
By: Juniper Networks     Published Date: Feb 05, 2018
The role of IT is fundamentally changing from a cost-efficient enablement technology to a more strategic element of the enterprise. For companies born before the digital era, IT is a key player on their path to digital transformation; for more recent businesses designed with technology at their core, IT represents a foundational pillar on top of which everything else is built. With this shifting role, IT’s decades-long emphasis on TCO is being eclipsed by a new-found focus on security and automation. Whether it’s the continuous risks posed by a dynamic threat landscape, the threat of digital disruption, or an inability to keep pace with the latest trends, virtually every enterprise needs to be more agile. And, with the continued evolution of compute, storage, and applications, networks have been exposed as a bottleneck to change.
Tags : enterprise, cloud, data, center, networking, juniper
     Juniper Networks
By: Reputation.com     Published Date: Feb 26, 2018
In 2017, review sources proliferated, consumers became more savvy about the validity of online reviews, and the position of Chief Experience Officer started to gain traction among locationbased organizations. ORM and SEO became increasingly intertwined as Google refined its search algorithms with a strong emphasis on reviews and star ratings.
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     Reputation.com
By: Ahead     Published Date: Jul 23, 2018
If your company operates in the cloud, you’ve probably thought about investing in a Cloud Management Platform (CMP) — a group of integrated products that manage public, private, and hybrid cloud environments. That combination is what AHEAD calls an Enterprise Cloud. For an enterprise with a heavy private cloud emphasis, the right CMP can transform your VM provisioning, reducing a potentially weeks-long manual process to an automated one that finishes in a matter of minutes. And if you run one or more public clouds, the right CMP can help you take better control of your cloud services, manage your cloud spending, and architect your app platforms to run seamlessly in the cloud. So Which CMP Will Work Best For You? The first thing to consider is compatibility with your existing environment. For many enterprises, that’s going to put a premium on CMPs that integrate natively with VMware. For other businesses, compatibility with ServiceNow or support for multiple private and public clouds wi
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     Ahead
By: Resonate     Published Date: Jan 24, 2018
B2C marketers need CMOs and top Customer Insights leadership to guide their teams in driving customer-obsessed strategies. While most think they are, given regular interaction with customers, in reality, most marketing leaders still prioritize internal rubrics over solving actual customer problems. In this Resonate Webinar, featuring guest, Shar VanBoskirk, VP, Principal Analyst at Forrester Research, you’ll learn how to transform your marketing team into creators of post-digital brand experiences and leaders of enterprise-wide customer obsession. Key takeaways will include: - Why Marketing today is failing - How emphasis on customer understanding, brand strategy, and brand experience will turn Marketing into the leader in customer strategies for the entire firm - What Marketing Leadership must do in order to enact, and maintain this shift
Tags : customer strategy, marketing strategy, consumer intelligence software
     Resonate
By: Eloqua     Published Date: Jan 13, 2012
An emphasis on measurement has become part of the job description for most marketers in the current business climate. The results of this 2011 survey highlight the connection between analytics and contribution to revenue, illustrating the trends in marketing metrics.
Tags : marketing measurement, revenue performance, marketing analytics, marketing revenue, marketing automation, revenue performance management, marketing metrics, lead nurturing, revenue creation
     Eloqua
By: Reputation.com     Published Date: Jun 29, 2018
The past year ushered in some big changes for Online Reputation Management (ORM) — and the practice has become indispensable for any location-based enterprise. In 2017, review sources proliferated, consumers became more savvy about the validity of online reviews, and the position of Chief Experience Officer started to gain traction among locationbased organizations. ORM and SEO became increasingly intertwined as Google refined its search algorithms with a strong emphasis on reviews and star ratings. This year, expect to see these four trends move to the forefront: 1) Google will extend its dominance in online review volume and consumer exposure, eclipsing all other specialty sites. 2) SEO will be reinvented as user-generated reviews weigh more heavily in search rankings. 3) The voice of the customer will no longer be siloed across disconnected categories. 4) Consumer feedback from reviews and social media will drive operational improvements.
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     Reputation.com
By: List Sotheby's International Realty, Singapore     Published Date: Feb 13, 2019
Branded residences are luxury homes associated to a premium brand that offers prestige and recognition through association, in addition to services it provides to its owners. The key themes that surround a branded residence are the emphasis on design, services, facilities and amenities, and architecture.
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     List Sotheby's International Realty, Singapore
By: DataCore     Published Date: Apr 23, 2019
The emphasis on fast flash technology concentrates much attention on hot, frequently accessed data. However, budget pressures preclude consuming such premium-priced capacity when the access frequency diminishes. Yet many organizations do just that, unable to migrate effectively to lower cost secondary storage on a regular basis. In this white paper, explore: • How the relative proportion of hot, warm, and cooler data changes over time • New machine learning (ML) techniques that sense the cooling temperature of data throughout its half-life • The role of artificial intelligence (AI) in migrating data to the most cost-effective tier.
Tags : storage tiering, auto tiering, all-flash array, ssd, software defined storage, hyperconverged, data migration, storage migration
     DataCore
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