experiences

Results 326 - 350 of 1192Sort Results By: Published Date | Title | Company Name
By: Sage People     Published Date: Mar 06, 2018
HR processes are changing. And, with the global skills crisis, HR Directors are struggling to attract and retain the best talent. Their departments are in flux, and 77% of organisations report a perceived lack of strategic value from HR.* If you’re going to win the war for talent, your organisation will need to make a radical change. It must transform its HR and become a People Company, utilising people data and analytics to make decisions based on real evidence. This will improve the way you interact with current and future employees, providing great workforce experiences. The result will be a more committed and engaged workforce, and increased interest in joining your organisation. From a business perspective too, you’ll benefit through higher levels of productivity, efficiency and improved performance and engagement.
Tags : 
     Sage People
By: IBM APAC     Published Date: Jun 24, 2019
Every organization strives for more cyber resilience. The Ponemon Institute’s fourth annual study on “The Cyber Resilient Organization” uncovered that there is a set of habits or practices that the most cyber resilient organizations undertake to achieve greater states of cyber resilience. Download this report to review the key findings; including: • The impact of the skills gap • How complexity can be the enemy of cyber resilience • Lessons learned from high achieving cyber resilient organisations • The importance of incorporating the privacy function in your strategy. Join the IBM Security online community to learn from the shared knowledge and experiences of your peers and IBM Cyber Elites to tackle complex business problems.
Tags : 
     IBM APAC
By: IBM APAC     Published Date: Jun 24, 2019
Your security products send alerts when a cyber attack strikes. Your incident response plan tells you what to do to block the attacker’s action and recover normal operations. But do you know how or where the attacker was able to get into your environment? Do you understand the tactics, techniques and procedures the attacker used? In short, to move to the next level of security, organizations need a way to both understand and manage threat intelligence. Because an organization that can uncover the context of a threat can also better respond to it. Learn more about the impact of security threats from this whitepaper. Join the IBM Security online community to learn from the shared knowledge and experiences of your peers and IBM Cyber Elites to tackle complex business problems.
Tags : 
     IBM APAC
By: Gigamon     Published Date: Feb 20, 2019
Read this ESG research brief to learn how to improve visibility across distributed computing environments without increasing staff or tools. Download “The Importance of a Common Distributed Data Services Layer” to learn why ensuring visibility in a distributed network environment is crucial and how a common distributed data services layer to collect, process and share data ensures that network operations teams are able to provide better digital experiences, mitigate risk and respond to changing environments.
Tags : 
     Gigamon
By: CA Mainframe     Published Date: Sep 12, 2008
This paper describes the approaches in MDD, explains how CA Gen fits into the larger picture of application development, and relates customer experiences to underpin the quiet success. Access this White Paper now to learn how to CA Gen goes one step further!
Tags : model, application development, software development, ca mainframe, mainframe
     CA Mainframe
By: Akamai     Published Date: Jul 06, 2010
Founded in the Queensland outback in 1920, Qantas Airways is the world's longest continuously operating airline. Today it is widely regarded as the world's leading long-distance airline and one of the strongest brands in Australia, responsible for an estimated $1.7 billion in revenue for the fiscal year 2009/2010. The airline is committed to continually improving the experience on its website, qantas.com, whether enabling travelers to book all parts of a holiday or to self-manage their travel experiences. Since the site was first launched in 1996, it has evolved into the airline's primary customer contact channel.
Tags : qantas, case study, site performance, clicks, travel, e-commerce, ecommerce, uptime
     Akamai
By: Success Factors     Published Date: Jul 27, 2012
The complimentary 2011-12 Towards Maturity Benchmark report consolidates the experiences of more than 1,800 organizations over the last 8 years. It cuts through the hype to show how HR leaders in real organizations are using both established and new learning technologies to help improve performance and business agility. Download today.
Tags : success factors, sap, towards maturity, towards maturity benchmark, boosting business agility, learning technologies, learning strategies, technology-enabled learning
     Success Factors
By: Oracle     Published Date: Aug 17, 2017
50% of guests do not want to be served by a robot but 80% of operators say robots will be cleaning restaurants by 2027 50% of guests want to be recognized without giving a name or loyalty card 54% of restaurant operators would like to see artificial intelligence helping with menu planning
Tags : anticipating, consumer trends, seeking innovations, enhance guest experiences
     Oracle
By: BI WORLDWIDE     Published Date: Dec 22, 2014
Every day, people are showing up to work for your channel partners. Some of those people are disengaged, which can have a significant impact on your ultimate success as a manufacturer or franchisor. Engaged channel employees deliver better customer experiences, stay longer with their employer and are more willing to talk their employer up as a great place to work. You’ve worked hard to develop outstanding products and services that are being distributed through your channel. Don’t let disengaged employees put your brand at risk. Download our article to learn how to drive and sustain engagement among your channel employees.
Tags : customer loyalty, loyalty program, customer engagement, brand loyalty, brand advocacy, channel engagement, channel incentives, channel loyalty
     BI WORLDWIDE
By: Monetate     Published Date: Sep 30, 2014
Real-time marketing is one of those buzzwords that sounds good. But, when you ask someone what it means, you get a pretty fuzzy answer. So, we decided to clarify that answer with exclusive research, produced in association with Econsultancy, that provides a snapshot of the real-time marketing landscape in 2014. Inside this report, you’ll learn how to leverage best real-time marketing practices to drive better customer experiences and increased revenue.
Tags : real-time marketing, exclusive research, marketing landscape, personalized messages
     Monetate
By: CA Technologies     Published Date: Jun 04, 2015
Are dev and test constraints holding back your digital transformation? Today, just about all businesses are scrambling to add digital components to their products and services with the hopes of capturing—and maintaining—the interest of an increasingly demanding customer base. As you undergo this digital transformation, your IT teams face tremendous pressure to not only develop innovative new experiences, but do so at an accelerated rate—lest competitors beat you to market with the next big thing. Take a new approach to solving the familiar challenge of doing more with less—and doing it faster than ever before -- remove the constraints holding you back. At its core, Service Virtualization is all about removing constraints within the SDLC by simulating dependent systems, services and behaviors. In order to understand the true depth and breadth of this concept, however, it helps to see how Service Virtualization can be utilized in different development scenarios.
Tags : 
     CA Technologies
By: NetApp     Published Date: Mar 05, 2018
Are you building a business case for replacing disk systems with all-flash? Read this paper to find out what enterprise users are saying about their own experiences with all-flash storage. Findings are based on over a dozen different product reviews.
Tags : netapp, database performance, flash storage, data management, cost challenges
     NetApp
By: Dynatrace     Published Date: May 20, 2016
How to Modernize Your eCommerce Analytics and Improve Customer Experience: 6 best practices of digital performance masters If you are responsible for digital performance, this eBook is your guide for: - Maximizing revenue and brand loyalty - Launching new initiatives wtih confidence - Building engaging digital experiences faster
Tags : dynatrace, ecommerce, ecommerce analytics, digital performance, customer experience, digital, software development, enterprise applications
     Dynatrace
By: Dynatrace     Published Date: May 24, 2016
This guide, compiled from numerous client interviews, best practices and real-life project experiences, will: - Walk you through tools like the Gartner Magic Quadrant - Provide organized criteria to evaluate vendor capabilities in detail - Define why these criteria matter - Give you an example of the typical evaluation process and timeline for an Application Performance Management buyer
Tags : dynatrace, vendor selection, gartner magic quadrant, application performance management, enterprise applications
     Dynatrace
By: Genesys     Published Date: Jul 27, 2016
Your Guide to Delivering Seamless, Personalized Customer Experiences across Digital and Voice Channels
Tags : genesys, omnichannel, contact center, customer experience, metrics, enterprise applications
     Genesys
By: Lucidworks     Published Date: Aug 24, 2016
This white paper discusses the imperative demand faced by organizations to create satisfying and relevant search experiences for their users. Executives who read this white paper will learn what it means to the overall organization to provide unified information access; the impact and benefits of and challenges to pursuing a strategy to unite information across an organization; and the strategies and examples of organizations that have effectively utilized tools to support unified information access in the pursuit of delivering a superior and more relevant search experience for their users.
Tags : search experience, unified information access, lucidworks, information strategy, relevant search, ecommerce search
     Lucidworks
By: Skillsoft     Published Date: Dec 06, 2016
Millennials are the first true “digital natives,” and because of this, they are often associated with driving new work practices and expectations. However, it is actually the ubiquity of technology, the accelerated pace of work and our consumer experiences that are driving new work practices, not millennials. New research tells us that to be engaging, L&D teams need to focus on modern learning rather than millennials.The formula for modern learning is: • Learner-centric • Micro/modular • Varied treatments • Retention-driven • Embedded • Mobile Download “Millennial Learning Myths and Misconceptions Prescriptions for a Modern Learning Strategy” for tips for enabling modern learning at your organization.
Tags : learning, engagement, millennials, learning and development
     Skillsoft
By: Evariant     Published Date: Nov 20, 2018
As the healthcare landscape continues to move toward a customer-centric approach, there’s a lot healthcare can learn from retail. More specifically, lessons from retail call centers offer the healthcare sector best practices to provide better personalization in their engagements with consumers and patients – before and after clinical encounters. This guide explores three ways retail call centers provide experiences that healthcare leaders can incorporate to provide the personalization needed to impact consumers in today’s evolving healthcare marketing landscape.
Tags : patient engagement, call center, healthcare crm, patient experience, patient acquisition, healthcare transformation
     Evariant
By: Sprinklr     Published Date: Nov 22, 2016
CXM is the process of providing unforgettable experiences to your customers at every touchpoint – online, on the phone, on social, and in person. It’s the future of every business operating in a networked world. So where do you begin?
Tags : customer service, customer experience, customer retention, voice of the customer, social customer service, social customer care, customer care
     Sprinklr
By: VMware     Published Date: Jul 24, 2017
The mobile-cloud era is here. It is not merely about delivering apps; it is about simplifying processes so you can accomplish more. The mobile-cloud era is redefining productivity by enabling workflows through the key foundations of identity and contextual experiences, mobile collaboration, united endpoint management and security, and windows apps and desktops. Today people work primarily from mobile sources and expect a strikingly continuous experience across all their devices, regardless of which device they select to best accomplish any given task. Once access is established, organizations are looking to transform processes to mobile so they can increase efficiency and workflows for end users, thereby driving productivity to the next level.
Tags : 
     VMware
By: Progress     Published Date: Oct 09, 2017
Tailoring experiences for customers is critical to make your business standout. Customization works well for organizations that want to enhance their standard customer experience but don’t have the necessary tools or strategy for in-depth personalization. Learn about the 5 best practices for customizing websites and the 5 biggest challenges marketers face while customizing their websites.
Tags : 
     Progress
By: Progress     Published Date: Oct 09, 2017
One of the biggest buzzwords for marketers over the past several years is personalization. When discussing this concept, people often use the terms “personalization” and “customization”interchangeably. Not clearly understanding the differences may explain why some businesseshave difficulty implementing better experiences for their customers.
Tags : 
     Progress
By: Progress     Published Date: Oct 09, 2017
"The customer experience is incredibly important to business success and is often tied to customer engagement, retention rates, revenue, purchase frequency and overall loyalty. Today, the customer journey is incredibly complex, with everything from geographic location to data quality influencing the customer experience. As a result, brands may not be making the most of their customer experiences. However, with a mix of new technology combined with best practices, companies can regain control of the customer journey and create memorable experiences for their customers. "
Tags : 
     Progress
By: Pure Storage     Published Date: Sep 13, 2019
Discover how to revolutionize processing performance, data intelligence, customer experiences, and GRC. The future of financial services will belong to those who can capture and capitalize on data. And it all begins with employing modern data strategies in four critical areas. Description You’ll learn how to: Leverage AI, machine learning and predictive analytics. Get scalable, high-speed access to vast amounts of data. Respond faster, become more competitive, and attract new customers.
Tags : 
     Pure Storage
By: Intel     Published Date: May 02, 2017
Cloudera helps communications service providers capitalize on big data to deliver a 360-degree view of customers and improve customer experiences.
Tags : customer experience, service provider, csps, customer experience management
     Intel
Start   Previous    7 8 9 10 11 12 13 14 15 16 17 18 19 20 21    Next    End
Search White Papers      

Add White Papers

Get your white papers featured in the insideHPC White Paper Library contact: Kevin@insideHPC.com