interactive chat agent

Results 1 - 1 of 1Sort Results By: Published Date | Title | Company Name
By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In 2008, contextual, task-related help means more than a toll-free number on a booking page or a FAQ section on your Web site. It means being more relevant and personal and helping travelers in the channel they prefer immediately so they aren't driven to other channels - or worse, a competitor's site.
Tags : art technology group, travel ebusiness, interactive support, call center help, customer support, online chat, gen x, gen y
     Art Technology Group, Inc
Search White Papers      

Add White Papers

Get your white papers featured in the insideHPC White Paper Library contact: Kevin@insideHPC.com