investments

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By: Oracle     Published Date: Nov 27, 2013
Social-enabled customer service requires three primary capabilities. The capability to: 1. Listen and Respond: Treat Social Media as an Integrated Interaction Channel Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs and negligible return on investments. Download this White Paper for more info.
Tags : contact centers, business value, functions, applications, inbound, outbound calling, social media analytics, integration tools
     Oracle
By: Oracle     Published Date: Nov 27, 2013
Social-enabled customer service requires three primary capabilities. The capability to: 1. Listen and Respond: Treat Social Media as an Integrated Interaction Channel Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs and negligible return on investments. Download this White Paper for more info.
Tags : crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
     Oracle
By: Oracle Primavera     Published Date: Oct 09, 2015
Enterprise project portfolio management (EPPM) is mission critical to the oil and gas industry, which is driven by billions of dollars in capital investments. These large-scale exploration and production projects, if they fail, have an impact on the company and their share price. EPPM provides that full end-to-end capability to support the capital asset lifecycle – from planning, building & construction, operation & maintenance, to decommissioning. Read seven quick wins to lower costs and discover how to accelerate revenue.
Tags : oracle, eppm, capital asset, capital asset lifecycle, project management, portfolio management, capital projects, strategic planning
     Oracle Primavera
By: IBM     Published Date: May 17, 2016
Today as customers increasingly turn to digital channels to research products, shop and purchase--and as employees arrive in the workplace conditioned by engaging consumer Web mobile and social experiences-- organizations can't afford to be left behind because of legacy investments. Customers and employees alike expect an exceptional digital experience. The good news as our TCO study shows is that most organizations can justify the cost of IBM Exceptional Digital Experience solutions based on quantifiable savings within a short period of time.
Tags : ibm, idc, business value, ibm digital experience, cloud
     IBM
By: AWS     Published Date: Jul 24, 2019
Migrations to the cloud sometimes face difficulties in transitioning apps, operational inconsistencies, and incongruent networks. VMware Cloud on AWS is an on-demand hybrid cloud service designed to preserve existing investments and legacy applications, while reaping the rewards of cloud scalability and flexibility.
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     AWS
By: AWS     Published Date: Jul 24, 2019
Some organizations are reluctant to migrate to the cloud because they believe they will be forced to learn new skills, start using new tools, and adopt new processes. However, by deploying VMware Cloud on AWS, your organization can continue to leverage existing, familiar VMware investments. This on-demand service delivers a powerful hybrid cloud solution, combining an industry leader in virtualization, VMware, with the largest cloud provider, Amazon Web Services (AWS). One of the first solution providers to achieve the VMware Solution Competency and a participant in the AWS Partner Initiative for VMware Cloud on AWS, RoundTower is uniquely qualified to help your organization adopt and optimize VMware Cloud on AWS. Watch this webinar to see how they can extend your on-premises data center to AWS, enabling you to gain increased flexibility, a rapidly scalable environment, and faster time to innovation. Download our webinar to learn How to take advantage of flexible consumption models t
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     AWS
By: Mercer     Published Date: Mar 28, 2018
It’s a pivotal moment for both CHROs and CFOs to take leadership roles in building a stronger foundation for accelerating business growth. This investment guide will show you how!
Tags : mercer, workforce management, tax reform, employee investment, human resources
     Mercer
By: Group M_IBM Q119     Published Date: Jan 08, 2019
• Do you want to win with AI in the hybrid, multi cloud world? Are you tackling data, algorithms and apps to drive business value from AI? We got you covered. Come and learn how you can simplify and scale your AI projects on Watson Studio. Hybrid cloud use cases spanning cloud, desktop and local are featured. Key Takeaways: • Open, trustworthy and secure approach to put AI to work for business • Go live and scale faster with AI-infused platform • Build train and deploy models across hybrid, cloud environments – including popular public cloud environments like AWS and Azure • Flexibility for cloud, on-premise and desktop deployment, bringing algorithms to wherever data resides • Progressing your AI/data science with Watson Studio • Register now and get ready to simplify and scale your AI investments to work for your business.
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     Group M_IBM Q119
By: SAP     Published Date: Jun 18, 2009
Examine the importance of improving visibility into asset performance - and review four activities that can form the basis for getting more out of the assets in your portfolio to drive better decisions in allocating scarce capital to new asset investments.
Tags : sap, asset visibility, asset management, performance, asug
     SAP
By: Group M_IBM Q1'18     Published Date: Dec 20, 2017
Hyper-complex production meets cognitive computing. Electronics manufacturing is surrounded by continuous complexity. Executives face rising resource costs in traditionally low-cost production markets. They must address increasing customization, shorter lead times, frequently changing requirements and shrinking order sizes – all while managing a sophisticated supply network. They need to examine automation potential and maintain critical institutional knowledge. Thinner margins and increased competition threaten consistent quality, risk greater downtime and reduce desired flexibility. Investments in new equipment and automation systems are increasing the amount of data available from the shop floor, but most is not used to its full potential. Now, cognitive manufacturing is transforming production to address such complexity.
Tags : cognitive manufacuring, electronics manufacturing, production transformation, automation systems, manufacturing
     Group M_IBM Q1'18
By: IBM     Published Date: Feb 19, 2015
Optimizing healthcare IT investments for better business and care outcomes.
Tags : business optimization, healthcare it investments, emr, ibm
     IBM
By: OKTA     Published Date: Mar 30, 2018
"The enterprise cloud revolution is here. IT organizations everywhere, from small and mid-sized to Fortune 500 companies, are moving from on-premises software to on-demand, cloud-based services. As enterprise IT makes this transition to a new hybrid on-demand/on-premises configuration, controlling access to applications becomes increasingly important. CIOs and their teams have a whole new set of identity management challenges; their role is also fundamentally changing. As the steward of these new services, IT must provide insight and advice about Software-as-a-Service (SaaS) products to ensure the company gets the highest business value of their investments. Read this eBook to learn eight main identity and access management (IAM) challenges of adopting and deploying cloud applications. And, most importantly, best practices for addressing each of them."
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     OKTA
By: SAS     Published Date: Mar 06, 2018
Despite heavy, long-term investments in data management, data problems at many organizations continue to grow. One reason is that data has traditionally been perceived as just one aspect of a technology project; it has not been treated as a corporate asset. Consequently, the belief was that traditional application and database planning efforts were sufficient to address ongoing data issues.
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     SAS
By: SAS     Published Date: Mar 06, 2018
These emerging technologies and solutions certainly are not unique to financial services. But Stewart, a business director of security intelligence solutions within the SAS Security Intelligence Practice, sees particular interest and application in AML circles. "There remain a good number of manual processes within financial crimes departments in financial institutions, and AI can help automate some of those rote tasks such as document review or alert triage," he says. "Due to investments in technology, there is a lower barrier of entry for midsized institutions. "And finally, there's this anxiety over the unknown - those risks they are not able to detect, that may be hidden using traditional techniques - so they're hoping that more advanced, unsupervised learning techniques can be used to identify those edge cases or behaviors that are out of norm." In an interview about analytics and the AML paradigm shift, Stewart discusses: • The new industry intrigue with artificial intelligence a
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     SAS
By: Gleanster Research     Published Date: Nov 10, 2011
This Gleansight benchmark report is based on the experiences of 229 companies and includes the following sections: Reasons to Implement, Challenges, Value Drivers, Core Technologies and Success Story. It also includes a Vendor Landscape with descriptions and analysis of 32 solution providers. Most organizations today have business intelligence (BI) tools or at least some way of churning out reports. Fewer have a true business intelligence strategy or a well-architected BI platform for generating actionable insights. Broadly considered, BI encompasses all aspects of gathering, storing, cleansing, analyzing and distributing data. This Gleansight benchmark report reveals how Top Performers are justifying their investments in next-generation BI capabilities, how they're overcoming implementation and organizational hurdles, and how, as a result of their investments, they're now able to make more timely and better informed business decisions across multiple organizational functions.
Tags : gleanster, business, benchmark, business intelligence, roi
     Gleanster Research
By: Bomgar     Published Date: Mar 04, 2008
Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.
Tags : service, customer service, customer support, remote support, online helpdesk, online support, help desk, itil
     Bomgar
By: BlackBerry     Published Date: Oct 12, 2008
The healthcare industry has lagged behind other industry sectors in adopting wireless technologies. Is the problem one of functionality, reliability or suitability to the required tasks? Or, is it simply the conservative nature of healthcare, where a solution must be of proven value and unassail-able virtue before investments are made and policies are changed. This paper examines the characteristics of wireless mobility solutions and considers how effectively these solutions meet healthcare industry requirements.
Tags : blackberry, healthcare, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software
     BlackBerry
By: Neolane, Inc.     Published Date: Dec 30, 2008
This study reveals astounding results about the strategic value of closed-loop marketing. Top performing organizations are improving message relevancy, conversion, and Return on Marketing Investments (ROMI) with closed-loop marketing practices and processes.  Learn what the best-in-class steps are required in achieving closed-loop marketing success.
Tags : neolane, closed-loop marketing, message relevancy, romi, return on marketing investments, closed loop, ian michiels, clm
     Neolane, Inc.
By: Neolane, Inc.     Published Date: Jan 15, 2009
Today, many organizations struggle to optimize online and offline marketing campaigns across an ever growing number of new marketing channels. CMOs are increasingly accountable for demonstrating Return on Marketing Investments (ROMI) across channels and initiatives. Despite an abundance of campaign management technologies (enterprise marketing management, lead management, CRM, marketing automation, email marketing and a variety of point solutions) marketing departments still struggle with campaign performance, campaign workflow, and campaign management; particularly across multiple marketing channels.
Tags : neolane, aberdeen group, best-in-class, romi, multichannel marketing, cross-channel marketing, cost per lead, customer satisfaction
     Neolane, Inc.
By: Neolane, Inc.     Published Date: Jun 03, 2009
Let’s face it: In this economy, justifying new investments can be tough. Most companies are in belt-tightening mode, not shopping mode. And budgets are getting leaner. But sometimes it makes sense to invest. The recession won’t last forever. Forward thinking companies are already thinking about how to prepare for the upturn — in fact, many are marketing their way through the recession, taking advantage of low media prices and a relatively stark competitive landscape in order to better stand out and gain market share. Learn more today!
Tags : enterprise marketing software, neolane, economy, investments, cost cutting, lean, recession, competitive landscape
     Neolane, Inc.
By: SERENA Software, Inc     Published Date: Jun 23, 2009
Learn what you can do to unify development processes, drive down development costs and improve productivity and coordination across distributed teams. Leverage existing investments in tools, systems and methodologies to increase visibility, control and effectiveness with your application development processes.
Tags : process management, visibility, control, application development, unified development, serena software, best practices, serena
     SERENA Software, Inc
By: Taleo     Published Date: Jan 25, 2012
They must provide context and pathways through which people can learn - and they must help the organization to be both better learners and better learning creators. Outlined are best practices with experiences and results of Amway, The Cheesecake Factory, and U.S. Oncology.
Tags : taleo, human resources, hr management, social learning, training
     Taleo
By: Taleo     Published Date: Feb 01, 2012
Corporate learning is entering a new era of social, collaborative, and employee-driven learning. Outlined are best practices with experiences and results of Amway, The Cheesecake Factory, and U.S. Oncology.
Tags : recruitment, recruitment software, talent management, talent management software, taleo
     Taleo
By: IBM     Published Date: Apr 04, 2014
Today, as customers increasingly turn to digital channels to research products, shop, and purchase — and as employees arrive in the workplace conditioned by engaging consumer Web, mobile, and social experiences — organizations can't afford to be left behind because of legacy investments. Customers and employees alike expect an exceptional digital experience. The good news, as our TCO study shows, is that most organizations can justify the cost of IBM's Exceptional Digital Experience solutions based on quantifiable hard dollar savings within a relatively short period of time. Read this IDC Report to learn more about IBM's Exceptional Digital Experience Solutions
Tags : ibm, idc, digital experience, digital marketing, customer engagement, web marketing, mobile marketing, social media
     IBM
By: Aimia     Published Date: Sep 05, 2014
In today’s competitive, changing business landscape, where smaller budgets reign and loyalty is harder and harder to come by, it’s no surprise that CEOs, marketing executives and sales leaders want to figure out how to maximize their investments in building real, personal channel partner relationships that thrive over the long-term. To increase channel partner engagement and loyalty while keeping expenses on a tight leash, many are looking to an important trend, ‘gamification,’ as a possible option.
Tags : gamification, channel loyalty, partner relationships
     Aimia
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