it organizations

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By: Akamai Technologies     Published Date: Aug 17, 2017
Web application and DDoS attacks hit enterprises without warning or reason. The attacks can expose confidential data and website resources to malicious uses, reduce performance, and render sites unavailable. Responsible organizations proactively block web attacks to protect their reputations, site availability, site performance, and confidential data.
Tags : application, security, performance, web attacks, data security
     Akamai Technologies
By: Amazon Web Services     Published Date: Jul 25, 2018
What is a Data Lake? Today’s organizations are tasked with managing multiple data types, coming from a wide variety of sources. Faced with massive volumes and heterogeneous types of data, organizations are finding that in order to deliver insights in a timely manner, they need a data storage and analytics solution that offers more agility and flexibility than traditional data management systems. Data Lakes are a new and increasingly popular way to store and analyze data that addresses many of these challenges. A Data Lakes allows an organization to store all of their data, structured and unstructured, in one, centralized repository. Since data can be stored as-is, there is no need to convert it to a predefined schema and you no longer need to know what questions you want to ask of your data beforehand. Download to find out more now.
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     Amazon Web Services
By: Amazon Web Services     Published Date: Jul 25, 2018
As easy as it is to get swept up by the hype surrounding big data, it’s just as easy for organizations to become discouraged by the challenges they encounter while implementing a big data initiative. Concerns regarding big data skill sets (and the lack thereof), security, the unpredictability of data, unsustainable costs, and the need to make a business case can bring a big data initiative to a screeching halt. However, given big data’s power to transform business, it’s critical that organizations overcome these challenges and realize the value of big data. Download now to find out more.
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     Amazon Web Services
By: Entrust Datacard     Published Date: Mar 24, 2017
Research in the SSL/TLS security market points to a growing need for securing web applications with high assurance certificates issued by a reputable Certification Authority (CA). Organizations want to avoid the negative publicity associated with security breaches and customers want to be assured of data protection when making online transactions.
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     Entrust Datacard
By: ShoreTel     Published Date: Oct 26, 2012
Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution, enabling organizations to properly evaluate competing solutions. This white paper examines the total cost of ownership measured in different ways.
Tags : shoretel, unified communications solutions, ucs, total cost of ownership, telecom, telecom solution, benchmarking, enterprise applications
     ShoreTel
By: EMC Converged Platforms     Published Date: Jan 12, 2016
In order for enterprises and IT organizations to truly innovate and offer differentiated value to customers, you need an IT infrastructure based on the latest advancements in computing, networking, and storage. Considering an investment in flash storage or converged infrastructure? Read this brochure to learn more about the Vblock® System 540, the industry’s first all-flash Converged Infrastructure System for high-performance mixed workloads and emerging 3rd platform applications—built on best of breed technology components including EMC XtremIO all-flash storage. All of this with the VCE™ Experience of unmatched management and one-call support.
Tags : vce, it infrastructure, all flash storage, vblock system 540, 3rd platform applications, networking, it management, data management
     EMC Converged Platforms
By: Emerson Network Power     Published Date: Aug 19, 2010
While both IT and facilities organizations have invested heavily in technology resources (people, processes and tools) to manage the data center infrastructure, they have failed to achieve the promise and potential due to critical gaps between their data center facilities and IT infrastructure components. A new perspective on managing the critical infrastructure gaps is emerging. Read on for more.
Tags : emerson, data center, automation, infrastructure, virtualization, cloud computing, cloud
     Emerson Network Power
By: Iron Mountain     Published Date: Aug 28, 2014
This white paper describes findings from the first major survey of information governance practices at healthcare organizations.
Tags : iron mountain, information governance practices, ahima, cohasset associates, healthcare benchmarking, healthcare it, information lifecycle practices, health information management
     Iron Mountain
By: Bazaarvoice     Published Date: Jan 09, 2013
Charles Schwab understands that customers make their best marketers, acquiring 40% of its new business through customer referrals. Charles Schwab shares best practices for financial services organizations to use in their decision to invest in social.
Tags : charles schwab, customer acquisition, customer referrals, customer recommendations, client ratings, customer experience
     Bazaarvoice
By: Infor     Published Date: Jan 03, 2011
Taking full advantage of each customer interaction has become a strategic imperative. And customer-oriented companies in a wide range of industries must focus on developing a contact center that drives effective, consistent customer interactions and builds long-term customer loyalty. In this white paper, learn how leading organizations empower the contact center.
Tags : infor, customer interaction, contact center, customer loyalty, roi
     Infor
By: Infor     Published Date: Jan 06, 2011
Taking full advantage of each customer interaction has become a strategic imperative. And customer-oriented companies in a wide range of industries must focus on developing a contact center that drives effective, consistent customer interactions and builds long-term customer loyalty. In this white paper, learn how leading organizations empower the contact center.
Tags : infor, customer interaction, contact center, customer loyalty, roi
     Infor
By: Red Hat     Published Date: Aug 01, 2012
According to IDC, cloud is now an established part of the spectrum of deployment options, IT decision-makers must consider the specific advantages of various cloud options, and all organizations need a cloud strategy.
Tags : cloud, hybrid, it decision-makers
     Red Hat
By: Red Hat     Published Date: Jan 01, 2002
Because of the strength of specific hypervisors, many organizations run multiple hypervisors, including Kernel-based Virtual Machine (KVM) on Red Hat Enterprise Linux. In fact, larger organizations are using different hypervisors in order to get the right solution for their needs.
Tags : hyperversity, technical, cost, strength, organizations, linux
     Red Hat
By: Red Hat     Published Date: Jan 06, 2014
Growing business demand for new applications has put a strain on IT organizations leading to the need for an effective PaaS to accelerate app development processes. Explore PaaS market trends, benefits and an in-depth look at OpenShift Enterprise by Red Hat in this IDC Technology Spotlight.
Tags : enterprise, paas, openshift, openshift online, red hat, openstack, open-source architect, infrastructure-as-a-service, cloud computing
     Red Hat
By: HP     Published Date: Aug 25, 2014
" One thing is clear: the old way of running IT just won’t work in the new business environment.Truth is, preparing your IT department (and your company) to be agile, cost-efficient, metrics-driven, and flexible will require a change in how you operate. To support new business processes, you would do well to turn to a converged system, like HP ConvergedSystem for Virtualization. In this paper, we look at the greatest challenges faced by IT departments, and how traditional configurations, processes, and organizations are poorly-equipped to handle today’s workplace. We discuss the benefits of converged systems that are engineered to handle virtualized workloads. Finally, we look at HP ConvergedSystem for Virtualization as a simple and effective way for businesses to optimize their data center infrastructure and processes to better meet business needs."
Tags : virtualization, data center, cloud, infrastructure, red hat, integrated, optimization, solution, public, private, business, converged, metrics-driven, cost-efficient
     HP
By: ServiceNow     Published Date: Jul 09, 2015
Modern IT requires an evolved approach to orchestration – one that erases the barriers separating people, process and technology. Modern IT also demands tools, including orchestration, that promote action and agility. Without high levels of automation, virtual machines and cloud services will quickly grow out of control. IT organizations choose evolved orchestration to deliver business agility while also maintaining control. This white paper describes how ServiceNow Orchestration empowers IT organizations to do all of this and more.
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     ServiceNow
By: ServiceNow     Published Date: Oct 02, 2015
From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital. These end users are trying to excel in their work, and while they don't mean to cause harm, in most organizations this desire leads to the use of applications, services, and data storage and sharing beyond IT's boundaries. This practice, known as “shadow IT,” walks a line that information security officers are uncomfortable with, and it's having an obvious impact on technical support teams. The good news is, there are opportunities for all support organizations, regardless of their stance on shadow IT.
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     ServiceNow
By: ServiceNow     Published Date: Oct 06, 2015
IT service support management tools are vital for infrastructure and operations organizations to manage support and delivery of IT services. This Magic Quadrant research profiles key vendors of enterprise ITSSM tools to help I&O leaders make better selections.
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     ServiceNow
By: MobileIron     Published Date: May 12, 2015
This white paper is intended to help CISOs understand how Lollipop and Android for Work can meet critical security and compliance requirements, even in high-security organizations. It also provides recommendations for implementing Lollipop and Android for Work as part of a BYOD program.
Tags : android for work, mobileiron, fragmentation, malicious app store activity, security gaps, compliance, lollipop
     MobileIron
By: MobileIron     Published Date: May 12, 2015
This white paper will provide a technical overview as well as recommendations for IT organizations looking to accelerate Android adoption.
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     MobileIron
By: Pega     Published Date: Apr 04, 2016
Customer service professionals know better than anyone how fast the world is changing. New channels, new technologies and sky-high customer expectations are pushing your organization to be more agile, flexible and scalable than ever. There are critical things that your customer service apps need to be able to do in order to create a 360-degree professional service organization. Download this E-book and discover the 5 key actions organizations need to take to help businesses meet and surpass customer expectations.
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     Pega
By: Pega     Published Date: Apr 04, 2016
Customers are evolving. They are evolving in the way they get information about products, what goes into making their purchase decision and ultimately how they buy. Businesses need to evolve and adapt how they manage their customer relationships. Customer Relationship Management (CRM) software was supposed to improve front-end customer engagement across marketing, sales and service. Unfortunately, most systems have the opposite result. Companies spend too much time integrating and maintaining disconnected systems and too little time nurturing relationships. Organizations need to transform their organizations from the inside out—embracing new processes and technologies that gathers, stores and gives them access to customer data so they gain more insight into their customers and therefore create more effective marketing and service programs. Download this Ebook and gain a better understanding of how a more robust CRM system can improve customer management.
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     Pega
By: Pega     Published Date: Apr 04, 2016
As the marketing landscape continues to shift and evolve, marketers are being tasked with a multitude of responsibilities, not the least of which involves adopting new platforms and strategies to operate in a real-time world and provide relevant content across every conceivable delivery platform. This has opened a whole new world of challenges—and opportunities—for marketers as personalization has been brought to the forefront of the strategy for many organizations. These requirements are making it all the more imperative for organizations to be able to craft robust experiences that are targeted to the needs and desires of all of their customers. In a world where customers have a multitude of options for nearly everything they are looking to purchase—and where new contenders are willing to offer almost anything to gain their business and loyalty if given the opportunity—the demand to know and effectively engage customers has never been greater. Download this whitepaper and discover how
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     Pega
By: Pega     Published Date: Dec 16, 2015
Customer service is the cornerstone of a great customer experience. However, in today’s digital consumer age, organizations no longer decide how customer-centric their companies are, the customers do. According to the “The Forrester Wave™: Customer Service Solutions For Enterprise, Q4 2015” report, customer service technology investments are one of the top five most focused on investments that companies made in 2015. Why? Because good customer service boosts long-term loyalty. This report identifies the 11 most significant customer service solutions with Pegasystems ranking as a leader.
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     Pega
By: Pega     Published Date: Nov 18, 2015
The shift to digital business continues to gain momentum with no signs easing anytime soon. Smart organizations realize this and are accelerating investments in projects that put digital technologies at the center of their business models. The new requirements of digital transformation are forcing a major change in how companies evaluate and deploy Business Process Management (BPM) platforms and services. In “The Forrester Wave™: BPM Platforms For Digital Business, Q4 2015” report, the research organization used a 31 criteria evaluation process identifying the 12 most significant software providers in the category.
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     Pega
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