it organizations

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By: Pega     Published Date: Apr 04, 2016
Customer service professionals know better than anyone how fast the world is changing. New channels, new technologies and sky-high customer expectations are pushing your organization to be more agile, flexible and scalable than ever. There are critical things that your customer service apps need to be able to do in order to create a 360-degree professional service organization. Download this E-book and discover the 5 key actions organizations need to take to help businesses meet and surpass customer expectations.
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     Pega
By: Pega     Published Date: Apr 04, 2016
Customers are evolving. They are evolving in the way they get information about products, what goes into making their purchase decision and ultimately how they buy. Businesses need to evolve and adapt how they manage their customer relationships. Customer Relationship Management (CRM) software was supposed to improve front-end customer engagement across marketing, sales and service. Unfortunately, most systems have the opposite result. Companies spend too much time integrating and maintaining disconnected systems and too little time nurturing relationships. Organizations need to transform their organizations from the inside out—embracing new processes and technologies that gathers, stores and gives them access to customer data so they gain more insight into their customers and therefore create more effective marketing and service programs. Download this Ebook and gain a better understanding of how a more robust CRM system can improve customer management.
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     Pega
By: Pega     Published Date: Apr 04, 2016
As the marketing landscape continues to shift and evolve, marketers are being tasked with a multitude of responsibilities, not the least of which involves adopting new platforms and strategies to operate in a real-time world and provide relevant content across every conceivable delivery platform. This has opened a whole new world of challenges—and opportunities—for marketers as personalization has been brought to the forefront of the strategy for many organizations. These requirements are making it all the more imperative for organizations to be able to craft robust experiences that are targeted to the needs and desires of all of their customers. In a world where customers have a multitude of options for nearly everything they are looking to purchase—and where new contenders are willing to offer almost anything to gain their business and loyalty if given the opportunity—the demand to know and effectively engage customers has never been greater. Download this whitepaper and discover how
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     Pega
By: Pega     Published Date: Dec 16, 2015
Customer service is the cornerstone of a great customer experience. However, in today’s digital consumer age, organizations no longer decide how customer-centric their companies are, the customers do. According to the “The Forrester Wave™: Customer Service Solutions For Enterprise, Q4 2015” report, customer service technology investments are one of the top five most focused on investments that companies made in 2015. Why? Because good customer service boosts long-term loyalty. This report identifies the 11 most significant customer service solutions with Pegasystems ranking as a leader.
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     Pega
By: Pega     Published Date: Nov 18, 2015
The shift to digital business continues to gain momentum with no signs easing anytime soon. Smart organizations realize this and are accelerating investments in projects that put digital technologies at the center of their business models. The new requirements of digital transformation are forcing a major change in how companies evaluate and deploy Business Process Management (BPM) platforms and services. In “The Forrester Wave™: BPM Platforms For Digital Business, Q4 2015” report, the research organization used a 31 criteria evaluation process identifying the 12 most significant software providers in the category.
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     Pega
By: VMware     Published Date: Oct 05, 2015
Security breaches targeting government and military data centers are increasing. Attackers have learned to defeat current means of physical network security, which emphasize perimeter defense. Today, organizations must protect the workloads inside the data center, utilizing a concept called micro-segmentation to build a “Zero Trust” network. But that has been unrealistic, requiring too great an investment in hardware, time, and manpower — until now, that is. Download this use case from VMware and Carahsoft® now to learn why.
Tags : vmware, cybersecurity, vmware nsx, security breach solutions, microsegmentation, zero trust, zero trust network, carahsoft, security
     VMware
By: Dun & Bradstreet     Published Date: Mar 03, 2017
Stories and statistics behind successful analytics projects The adoption of analytics across the enterprise is accelerating, and with good reason. Analytics can offer a competitive advantage by helping to identify growth opportunities, circumnavigate risk and improve customer relationships. These insights are becoming crucial parts of the business strategy for executives representing a wide array of industries. Check out our latest eBook to see how some of the world’s leading companies are using analytics to meet their needs. You’ll receive diverse examples of how organizations applied the latest statistical methodologies, such as: scorecard build, regression, decision trees, machine learning and material change to uncover meaning in data. The examples represent global brands across critical industries – Financial Services, Insurance, High-Tech, Aerospace, Manufacturing and others – where analytics helped answer their most challenging questions.
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     Dun & Bradstreet
By: Oracle     Published Date: Feb 15, 2018
To succeed in today’s competitive reality, businesses need to free themselves from the limitations of legacy IT infrastructure. The days of purchasing hardware and maintaining massive data centers to run IT must come to an end. Managing and maintaining your infrastructure is simply too expensive. A recent Gartner survey found that more than 80 percent of CIOs consider Infrastructure as a Service (IaaS) to be a viable option and 10 percent of CIOs already consider it to be their default choice for infrastructure. Utilizing an infrastructure with an elastic, pay-as-you-go service model not only reduces costs and worries, but also frees IT organizations to innovate in ways that will enhance business growth.
Tags : iaas, business, legacy, infrastructure, oracle, organisations
     Oracle
By: Entrust Datacard     Published Date: May 10, 2017
PKI is becoming a critical underpinning to help organizations succeed as they roll out new digital business models. Establishing a trusted infrastructure through PKI will help businesses take smart risks, evolve quickly and manage relationships with customers, partners, vendors and employees more effectively.
Tags : certificate management, digital business, pki, datacard, certificate management
     Entrust Datacard
By: Oracle     Published Date: Feb 16, 2018
To succeed in today’s competitive reality, businesses need to free themselves from the limitations of legacy IT infrastructure. The days of purchasing hardware and maintaining massive data centers to run IT must come to an end. Managing and maintaining your infrastructure is simply too expensive. A recent Gartner survey found that more than 80 percent of CIOs consider Infrastructure as a Service (IaaS) to be a viable option and 10 percent of CIOs already consider it to be their default choice for infrastructure. Utilizing an infrastructure with an elastic, pay-as-you-go service model not only reduces costs and worries, but also frees IT organizations to innovate in ways that will enhance business growth.
Tags : iaas, business, legacy, infrastructure, oracle, organisations
     Oracle
By: Dell EMC     Published Date: May 16, 2018
IT transformation is a strategic focus for IT executives as they seek to free up time, money and resources to invest in digital innovation. The most successful organizations are paying more attention to data protection as a critical element to transform and modernize the entire IT stack and deliver greater business value.
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     Dell EMC
By: CA Technologies     Published Date: Mar 21, 2014
This study of 1,300 senior IT decision-makers worldwide proves IT leaders recognize they must change how their organizations work to accelerate time to market, improve software quality, speed application development and meet growing customer demand.
Tags : devops, software, it automation, visualization, application
     CA Technologies
By: ServiceNow     Published Date: Nov 05, 2012
When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combined people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized.
Tags : servicenow, social media, social it, it environment, it management
     ServiceNow
By: ServiceNow     Published Date: Jul 12, 2013
"Unauthorized software, painful software license compliance audits, long fulfillment times, limited visibility, unaccountability... if these issues sound familiar, you are not alone. These are real challenges faced by many IT organizations - with serious consequences if not properly addressed. During our Software Asset Management webinar you will learn how having asset, configuration and other service management processes together in one system of record provides the control and visibility you need to overcome these challenges."
Tags : software, asset management, software asset management, webinar, software development, it management, data management
     ServiceNow
By: ServiceNow     Published Date: Jul 12, 2013
"Learn how savvy enterprises, like Tickets.com, Verisign and Omnicare, use ServiceNow as a platform to enable business users to rapidly create applications with IT’s full guidance and support. During this webinar, you will discover how ServiceNow is enabling organizations to increase their competitive agility, user satisfaction and productivity, all while enhancing IT's value to the business."
Tags : servicenow, automation platform, service automation platform, webinar, it management, platforms, data management
     ServiceNow
By: EMC Converged Platforms     Published Date: Aug 05, 2015
In today’s mobile and digital world, IT speed and agility are essential – which is why organizations are turning to converged infrastructure solutions to get the flexibility they need to transform their business. A recent IDC white paper reveals how EMC customers around the world are leveraging convergence to deliver faster business outcomes, accelerating their enterprise organizations to cloud speed. Take a look at this infographic to see how EMC converged solutions from VCE can help you triumph over the status quo and take on the next generation of IT challenges.
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     EMC Converged Platforms
By: EMC Converged Platforms     Published Date: Jan 27, 2016
In the spring of 2015, the IDC organized a study on the business value Vblock systems bring VCE customers. The organizations that took part in this study ranged from 400 employees to 200,000 employees, with an average employee count of 27,113. These organizations represent a wide array of industries and countries. The results of this study were published in the VCE-sponsored IDC white paper entitled, “The Business Value of VCE Vblock Systems: Leveraging Convergence to Drive Business Agility, May 2015”. This report identifies the challenges faced by financial services industry today and how VCE’s Vblock Systems are being used to address them.
Tags : vce, vblock systems, idc analysis, innovation, customer experience, it solutions, financial benefits, security, it management, enterprise applications, data management
     EMC Converged Platforms
By: EMC Converged Platforms     Published Date: Jan 27, 2016
In the spring of 2015, IDC organized a study on the business value Vblock systems bring VCE customers. The organizations that took part in this study ranged from 400 employees to 200,000 employees, with an average employee count of 27,113. These organizations represent a wide array of industries and countries. The results of this study were published in the VCE-sponsored IDC white paper entitled, “The Business Value of VCE Vblock Systems: Leveraging Convergence to Drive Business Agility, May 2015”. This report discusses how Vblock Systems empowers IT teams to move quickly and more flexibly.
Tags : vce, vblock systems, it management, it solutions, oil and gas industry, innovation, customer experience, financial benefits, business solutions, networking, software development, enterprise applications, data management
     EMC Converged Platforms
By: Dell     Published Date: Feb 07, 2018
How can IT put PCs in the hands of their users without draining staff time and resources? IDC has put forth a deployment optimization model to help IT organizations understand how to deploy systems in less time, with fewer resources, and with better results. The model provides plenty for IT professionals to think about, including the wisdom of leaving some or all of the tasks to deployment experts who deploy PCs all day, every day. Join this on demand webcast today to learn about IDC’s view of the PC market, where it is headed, and best practices associated with their deployment optimization model. Speakers: • Rob Brothers, IDC, Program Vice President, Software and Hardware Support and Deployment Services • Jason Christensen, Dell EMC, Product Manager Intel Inside®. Powerful Productivity Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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     Dell
By: Dell     Published Date: May 04, 2018
To successfully navigate workforce transformation, you need to consider both IT and end-user needs. Upgrading your hardware, and “right-sizing” it to fit your workforce only solves half the issue. Download this executive summary to learn ways to best upgrade PCs efficiently with effective solutions to meet the needs of the emerging workforce. Organizations who find this balance can turn their workforce into a strategic asset and gain a competitive advantage while freeing up IT resources to invest in other aspects of digital transformation. Please add this tagline below the abstract in the same font size and above the trademark line: Intel Inside®. Powerful Productivity Outside. The following trademark line should be used on the landing pages for this asset: Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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     Dell
By: Dell     Published Date: May 08, 2018
How can IT put PCs in the hands of their users without draining staff time and resources? IDC has put forth a deployment optimization model to help IT organizations understand how to deploy systems in less time, with fewer resources, and with better results. The model provides plenty for IT professionals to think about, including the wisdom of leaving some or all of the tasks to deployment experts who deploy PCs all day, every day. Join this on demand webcast today to learn about IDC’s view of the PC market, where it is headed, and best practices associated with their deployment optimization model. Speakers: • Rob Brothers, IDC, Program Vice President, Software and Hardware Support and Deployment Services • Jason Christensen, Dell EMC, Product Manager Intel Inside®. Powerful Productivity Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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     Dell
By: Dell     Published Date: Aug 08, 2018
In order to keep pace with the growth of business mobility without falling prey to its potential risks, IT must be able to efficiently address complex issues ranging from service provisioning, device procurement, and security oversight. Why? Information workers need access to often sensitive information across a wide range of business applications and devices from wherever they are. In other words, security and privacy policies that doesn’t impede end-user productivity will empower workers and boost their performance. In July 2017, Dell commissioned Forrester to conduct a study of the 21st century workforce and how their new habits, attitudes, and workstyles are reshaping the world of work. With more personas in a single organization to cater to, businesses are failing to deliver against workforce demands. To get their tasks done, workers are circumventing security policies to get what they want, in their moment of need. Organizations have to understand the different behaviors across
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     Dell
By: Oracle     Published Date: Nov 08, 2017
Digital developments are forever shaping the way we work, bringing new innovations through our office doors almost every day. These high-demand technologies have increased expectations, with organizations now having to drive business agility at unprecedented levels. Although we’re presented with enormous opportunity, we also face new obstacles that can block the path to success; obstacles such as the need to innovate quickly, keep costs down, and actively respond to competitive pressures.
Tags : oracle database, enterprise, quality assurance, data center, server infrastructure, storage management, oracle
     Oracle
By: Oracle     Published Date: Nov 08, 2017
IT departments are under constant pressure to do more with less. Now, as well as keeping the lights on, they are expected to deliver projects that create real business value. As more businesses use digital technologies to disrupt their markets, this pressure is intensifying. Infrastructure as a service (IaaS) is evolving against this background. Initially, it caught CIOs’ attention because it helped them cut costs. Today, IaaS underpins organizations’ agility in the face of disruption and drives innovation-led growth.
Tags : oracle database, enterprise, quality assurance, data center, server infrastructure, storage management, oracle
     Oracle
By: Cisco     Published Date: Mar 17, 2017
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Cisco on their organizations.
Tags : finance, cost reduction, operations, security engineering, roi, return on investment
     Cisco
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